Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391712 Views

545 replies

35 likes

Account
Free
  • 391712 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8221 Views

0 replies

7 likes

  • 8221 Views
  • 0 replies
  • 7 likes

Solved!! spotify connect/htc one/ revo superconnect

I bought a Revo Superconnect last week based on its Spotify Connect features. It worked for a few hours the first day, but now it won't.I can see the Revo in devices on my HTC One, but when I choose it generally nothing happens. Sometime I get the fl...

Casual Listener

I bought a Revo Superconnect last week based on its Spotify Connect features. It worked for a few hours the first day, but now it won't. I can see the Revo in devices on my HTC One, but when I cho...

user-removed

Not applicable

4806 Views

4 replies

0 likes

  • 4806 Views
  • 4 replies
  • 0 likes

can't find a particular user

Hi there,I've been suffering from this many times.I have a friend who gave me her account and I can't find her when I search for her account.I've found a way to get to her profile .. through http account link.I click on follow it gets clicked, but wh...

Regular

Hi there, I've been suffering from this many times. I have a friend who gave me her account and I can't find her when I search for her account. I've found a way to get to her profile .. throug...

MattSuda

Spotify Star

861 Views

6 replies

0 likes

  • 861 Views
  • 6 replies
  • 0 likes

offline mode removes music to quickly

I have a premium account with downloaded music. If have my android phone galaxys4 in offline mode for more than 2 days it will automatically remove my music instead of the 30 day limit. I need help please.

Newbie

I have a premium account with downloaded music. If have my android phone galaxys4 in offline mode for more than 2 days it will automatically remove my music instead of the 30 day limit. I need help p...

Daniel

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

help

i resently bought a new cel (ZTE Kis II Max-Telcel-Mexico DF) and i download Spotify, but it doesnt work. Just appears a black screen when in my playstore says (Open_after the download). i already paid for the Spotity Premium and dont wanna cancel it...

Newbie

i resently bought a new cel (ZTE Kis II Max-Telcel-Mexico DF) and i download Spotify, but it doesnt work. Just appears a black screen when in my playstore says (Open_after the download).   i...

Daniel

Community Legend

339 Views

1 replies

0 likes

  • 339 Views
  • 1 replies
  • 0 likes

Spotify app running slow on Galaxy S3 (Android)

Hi everyone, the Spotify app has been running quite slow for the past few months and I wondered if anyone had any ideas about how to solve this? I have done everytihng possible to speed up the phone (delete other apps, remove animation features etc) ...

Regular

Hi everyone, the Spotify app has been running quite slow for the past few months and I wondered if anyone had any ideas about how to solve this? I have done everytihng possible to speed up the phone ...

Daniel

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Spotify doesn't open, Error Notification

I cant open Spotify. It says that I dont have enough memory left on my phone but that is not true I still have 14 GB! I just cant get into Spotify then. Why? I need help!

Newbie

I cant open Spotify. It says that I dont have enough memory left on my phone but that is not true I still have 14 GB! I just cant get into Spotify then. Why? I need help!

Flixx

Community Legend

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

Unsyncing Saved Music

Every time I turn off my phone and launch Spotify after, all the songs are deleted!! Sometimes it will even do it out of the blue when my phone is still on...I download 13gb worth of data on a 32gb SD card. This redownloading takes a considerable amo...

Regular

Every time I turn off my phone and launch Spotify after, all the songs are deleted!! Sometimes it will even do it out of the blue when my phone is still on...I download 13gb worth of data on a 32gb S...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

not moving to next track when using radio

Hi, I'm using a Samsung galaxy note 2014 edition, on Spotify premium When I do artist or track radio I keep having to move on to the next track spotify doesn't do this automatically I have no idea why this isn't happening but it's incredibly annoying...

Newbie

Hi,   I'm using a Samsung galaxy note 2014 edition, on Spotify premium     When I do artist or track radio I keep having to move on to the next track  spotify doesn't do t...

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

another person use my Spotify

So sinne last week I've had some problems with music pausing and it says that another person uses my Spotify. No one else than me has access to my account. But I did sign out from every unit and I also changed my password twice but it still happening...

Casual Listener

So sinne last week I've had some problems with music pausing and it says that another person uses my Spotify. No one else than me has access to my account. But I did sign out from every unit and I al...

Mathilda97

Casual Listener

431 Views

3 replies

0 likes

  • 431 Views
  • 3 replies
  • 0 likes

Getting message - offline synced on more then 3 devices

Hello, My Galaxy S4 keeps unsynching my offline content saying the following: Offline synced on more then 3 devices However, when I go into my account I see only 2 devices synched - my Galaxy S4 phone and an ipad. Why does it keep doing this? I am ab...

Newbie

Hello,   My Galaxy S4 keeps unsynching my offline content saying the following:   Offline synced on more then 3 devices   However, when I go into my account I see only 2 de...

OviiiOne

Community Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Very specific Windows -> HTC One m8 problem with local tracks

So problem is as follows, and only affects the m8: If I have a playlist that consists of files not in Spotify otherwise (Namely soundtracks of things), the tracks will not sync to m8. I've tried different PC's (Laptop running Win 8 instead of win 8.1...

Regular

So problem is as follows, and only affects the m8:   If I have a playlist that consists of files not in Spotify otherwise (Namely soundtracks of things), the tracks will not sync to m8. I've...

Deroven

Regular

751 Views

4 replies

0 likes

  • 751 Views
  • 4 replies
  • 0 likes

I can't delete local files

Hi! I have spotify premium on my smartphone and when I set an album as available offline everything it's ok, but when I switch again to make it unavailable it doesn't get deleted from the phone... the only way I have to delete the files is by using t...

Casual Listener

Hi! I have spotify premium on my smartphone and when I set an album as available offline everything it's ok, but when I switch again to make it unavailable it doesn't get deleted from the phone... th...

SamuFrr

Casual Listener

1595 Views

2 replies

0 likes

  • 1595 Views
  • 2 replies
  • 0 likes

Spotify and PowerAmp

Since I am unable to get the default Equalizer on my LG G3, POWERAMP has been suggested by many as THE one to get. Problem is that it doesn't incorporate with Spotify and it scans folders for tracks. I don't know how or where Spotify stores tracks or...

Music Fan

Since I am unable to get the default Equalizer on my LG G3, POWERAMP has been suggested by many as THE one to get.    Problem is that it doesn't incorporate with Spotify and it scans fo...

meanrat

Casual Listener

53194 Views

4 replies

2 likes

  • 53194 Views
  • 4 replies
  • 2 likes

Solved!! won't save anymore songs to my music.

I'm using the spotify android app on my Samsung note 2. I have been able to save songs until today. I only have about 50 songs saved so far. I click on the "+" and it says song has been saved to my music but when I check, it's not there. I have tried...

Casual Listener

I'm using the spotify android app on my Samsung note 2. I have been able to save songs until today. I only have about 50 songs saved so far. I click on the "+" and it says song has been saved to my m...

jagerman801

Casual Listener

25195 Views

2 replies

0 likes

  • 25195 Views
  • 2 replies
  • 0 likes

Simple question - How to close Spotify on Android?

Hello I'm using Premium Spotify on my LG L9 and I have around 1000 songs on my SD Card. After listening music I'm closing app by Android Task Manager (something like here http://puu.sh/fxkP5/3b219a8908.jpg (it's not my screenshot )). When I want list...

Roadie

Hello I'm using Premium Spotify on my LG L9 and I have around 1000 songs on my SD Card. After listening music I'm closing app by Android Task Manager  (something like here http://puu.sh/f...

GavinHenderson6

Roadie

2315 Views

3 replies

1 likes

  • 2315 Views
  • 3 replies
  • 1 likes

Is it possible to play local files offline on spotify free?

Hi everyone, I just created playlists of my Local Files on Windows Spotify client and synced to my Android smartphone. I set the offline flag on but when I'm offline (airplane mode) I can't play my local files playlist, is it normal? Do I have to upg...

Casual Listener

Hi everyone,   I just created playlists of my Local Files on Windows Spotify client and synced to my Android smartphone. I set the offline flag on but when I'm offline (airplane mode) I can'...

GavinHenderson6

Roadie

1258 Views

4 replies

0 likes

  • 1258 Views
  • 4 replies
  • 0 likes

Premium December deal

Hi, I purchased Spotify Premium in December with the deal that gives you 2 or 3 months free. (Can't remember exactly what One). I have gone on today and it isn't there. The payment went out on the 12th Dec and now it is free membership again. What's ...

Newbie

Hi, I purchased Spotify Premium in December with the deal that gives you 2 or 3 months free. (Can't remember exactly what One). I have gone on today and it isn't there. The payment went out on the 12...

MattSuda

Spotify Star

571 Views

2 replies

0 likes

  • 571 Views
  • 2 replies
  • 0 likes

Keine Playbuttons im sperrbildschirm

Hallo erstmal:)Ich habe ein problem seit dem neuen android update mit spotify, ich weiß nicht ob es da dran liegt oder an spotify? Wenn ich musik höre und in den sperrbildschirm gehe kann ich die musik von dort aus nicht wechseln hoffe auf hilfe Dank...

Newbie

Hallo erstmal:) Ich habe ein problem seit dem neuen android update mit spotify, ich weiß nicht ob es da dran liegt oder an spotify? Wenn ich musik höre und in den sperrbildschirm gehe kann ich die m...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

No sound thru Bluetooth in Car.

I specifically reinstalled Spotify on my android phone so I could connect to the Bluetooth in my new car. I tried it today for the first time -- and the Spotify ad played just fine thru my car speakers, but then the music had no sound. I could see it...

Visitor

I specifically reinstalled Spotify on my android phone so I could connect to the Bluetooth in my new car. I tried it today for the first time -- and the Spotify ad played just fine thru my car speake...

411 Views

0 replies

0 likes

Android
bluetooth
  • 411 Views
  • 0 replies
  • 0 likes

Solved!! playing First minute of songbthen moving on

Hello! I had to reienstall the app to my Samsung Galaxy S2 this weekend after reseting my phone. Since doing so, the app is playing 50sec.-1 min of a song before moving into another song. I have checked my settings and I do not have crossfade set.Any...

Casual Listener

Hello! I had to reienstall the app to my Samsung Galaxy S2 this weekend after reseting my phone. Since doing so, the app is playing 50sec.-1 min of a song before moving into another song. I have chec...

meahtenoha

Spotify

6753 Views

18 replies

0 likes

  • 6753 Views
  • 18 replies
  • 0 likes