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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391833 Views

545 replies

35 likes

Account
Free
  • 391833 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8228 Views

0 replies

7 likes

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Constant crashing and offline songs disappearing

Is the latest spotify release totally b0rked or something? For the last few days I can't go more than about 5mins without spotify stopping/crashing out and needing to be restarted, not only that but my offline downloads keep vanishing off the device,...

Casual Listener

Is the latest spotify release totally b0rked or something?  For the last few days I can't go more than about 5mins without spotify stopping/crashing out and needing to be restarted, not only tha...

ojhilt

Casual Listener

322 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlists

Does anyone know how I can get a playlist to play just the songs I have added to it and not ones which are similar. I'm compiling one for my boyfriend for valentines day as a modern day mix tape and only want the songs I've added to play? Thanks.

Casual Listener

Does anyone know how I can get a playlist to play just the songs I have added to it and not ones which are similar. I'm compiling one for my boyfriend for valentines day as a modern day mix tape and ...

Amyj1509

Casual Listener

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Black screen

I have premium and am using a Samsung 4S I have done all the updates, and when i clicked on app all i get is a black screen.

Newbie

I have premium and am using a Samsung 4S I have done all the updates, and when i clicked on app all i get is a black screen.  

OviiiOne

Community Legend

554 Views

3 replies

0 likes

  • 554 Views
  • 3 replies
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Played song / playlist changes randomly

Hi to all, there is currently a longer lasting problem while playing songs from Spotify playlists: While listening to songs on an existing playlist, the player after a couple of songs switches randomly to a complete different song not even in any of ...

Newbie

Hi to all,   there is currently a longer lasting problem while playing songs from Spotify playlists: While listening to songs on an existing playlist, the player after a couple of songs...

571 Views

0 replies

1 likes

  • 571 Views
  • 0 replies
  • 1 likes

lost all my playlists

I recently purchased a new droid and changed cell phone carrier. All of my music is not on my new phone. The same day I purchased my new droid,my laptop crashed So I cannot sync my new cell to my laptop. Spotify now says I am on free trial and not re...

Newbie

I recently purchased a new droid and changed cell phone carrier. All of my music is not on my new phone. The same day I purchased my new droid,my laptop crashed So I cannot sync my new cell to my lap...

MattSuda

Spotify Star

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
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Genre Radio Stations won't start: Spotify on Andriod

Hi all, Just signed up for a trial version of Spotify, and was liking it until yestrday. All of a sudden, I can't use the genre radio stations. All of them say "Sorry, this station canno't be started, please choose a different one". Artist stations w...

Regular

Hi all,   Just signed up for a trial version of Spotify, and was liking it until yestrday. All of a sudden, I can't use the genre radio stations. All of them say "Sorry, this station canno't...

Ferrindel

Casual Listener

3121 Views

20 replies

0 likes

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Solved!! Got Spotify premium 7-day trial and I can't access the premium features

Thought I would try the 7-day trial since I am thinking on buying it. So I clicked on the trial button and Spotify said "Restarting" but it didn't so I did it manually and when I went back into the app none of the features were there.

Newbie

Thought I would try the 7-day trial since I am thinking on buying it. So I clicked on the trial button and Spotify said "Restarting" but it didn't so I did it manually and when I went back into the a...

MattSuda

Spotify Star

789 Views

1 replies

0 likes

  • 789 Views
  • 1 replies
  • 0 likes

Android 4.1.1

Hi! I have a smartphone with Android 4.1.1. I want to download a Spotify player on it but I can only get the latest version on play store, which is not compatible with Android 4.1.1. What have I to do? Should I download an old version of Spotify? In ...

Newbie

Hi! I have a smartphone with Android 4.1.1. I  want to download a Spotify player on it but  I can only get the latest version on play store, which is not compatible with Android 4.1....

1461 Views

0 replies

0 likes

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  • 0 replies
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offline songs randomly stop for 2-3 seconds

Just started using Premium. Have downloaded a few albums for offline useage. A lot of the time a song will randomly stop for 2-3 seconds then continue. Anything iI can do about this before I cancel sub? Thanks

Visitor

Just started using Premium. Have downloaded a few albums for offline useage. A lot of the time a song will randomly stop for 2-3 seconds then continue. Anything iI can do about this before I cancel s...

318 Views

0 replies

0 likes

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Offline lists to sd card

Is there a way to save offline lists to an SD Card? I have an Android player in my car, and the flashdisk isn't so big. Would like to use the SD Card to save the offline lists on.How can I do this ?

Casual Listener

Is there a way to save offline lists to an SD Card? I have an Android player in my car, and the flashdisk isn't so big. Would like to use the SD Card to save the offline lists on. How can I do this ?

LeifGunnar

Casual Listener

449 Views

2 replies

0 likes

  • 449 Views
  • 2 replies
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Skip Back A Track

Hey all, I swear I used to be able to have full control of my music from the notification shade of my phone. Now I can only pause and skip but sometimes i want to go back a song? When did they take this out? I dont see why they did either cause i can...

Roadie

Hey all,   I swear I used to be able to have full control of my music from the notification shade of my phone. Now I can only pause and skip but sometimes i want to go back a song? When did ...

GavinHenderson6

Roadie

11664 Views

5 replies

1 likes

  • 11664 Views
  • 5 replies
  • 1 likes

spotify keeps crashing on S4

As stated above, the app keeps crashing. I tried any solution (cancel data, cache, restoring the smartphone, reinstal the app, whatever) but it still crashes randomly. Actually I can't even open it at all, I only see a black screen and the system lau...

Newbie

As stated above, the app keeps crashing. I tried any solution (cancel data, cache, restoring the smartphone, reinstal the app, whatever) but it still crashes randomly. Actually I can't even open it...

453 Views

0 replies

1 likes

  • 453 Views
  • 0 replies
  • 1 likes

wont sync properly

i have a samsung galaxy s5 and have been a paying premium user for over a year now, i recently got a samsung galaxy s5 and when i try to sync playlists offline my starred syncs perfectly then my other playlist syncs and then unsyncs itself, i can the...

Casual Listener

i have a samsung galaxy s5 and have been a paying premium user for over a year now, i recently got a samsung galaxy s5 and when i try to sync playlists offline my starred syncs perfectly then my othe...

Bowman99

Casual Listener

373 Views

2 replies

0 likes

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  • 2 replies
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Music Stops

My music stops playing after a couple of minutes into the song and the time goes back to 0. I tried re-installing it onto my phone and when I do it crashes alot before I can even try to listen again. I've restarted my phone and logged in and out of m...

Newbie

My music stops playing after a couple of minutes into the song and the time goes back to 0. I tried re-installing it onto my phone and when I do it crashes alot before I can even try to listen again....

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Equalizer keeps going out on me?

I'll be listening to music with my equalizer settings on, and all of the sudden the equalizer will go out and the music will suddenly become much louder due to my equalizer having a lot of bass and being a having th let tube amp setting on. Does anyb...

Casual Listener

I'll be listening to music with my equalizer settings on, and all of the sudden the equalizer will go out and the music will suddenly become much louder due to my equalizer having a lot of bass and b...

283 Views

0 replies

1 likes

  • 283 Views
  • 0 replies
  • 1 likes

phone to computer to phone?

I have music on my phone that I would like to add to my spotify mobile app. do I have to download all the music on my phone to my computer just so I can redownload onto my phone in the spotify app? Or is there a way I can make spotify play the music ...

Newbie

I have music on my phone that I would like to add to my spotify mobile app. do I have to download all the music on my phone to my computer just so I can redownload onto my phone in the spotify app? O...

Daniel

Community Legend

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
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Search button closes spotify

Search button not working, close spotify

Casual Listener

Search button not working, close spotify

Daniel

Community Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

offline music

Everytime I try and sync my samsung s3 spotify thinks it is a new devices. This means I spend hours downloading the music to listen offline yet I still dont have a single song to play.

Casual Listener

Everytime I try and sync my samsung s3 spotify thinks it is a new devices. This means I spend hours downloading the music to listen offline yet I still dont have a single song to play.

PassiveGaming

Casual Listener

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
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Solved!! Your music new design?

Until now I saw "Your Music" like an all-in-one and I slided left or right when I needed to change from playlist to song, albums, etc... Today "Your music" has changed and I have to select one option (playlist, songs,...) and if I want to change betw...

Casual Listener

Until now I saw "Your Music" like an all-in-one and I slided left or right when I needed to change from playlist to song, albums, etc... Today "Your music" has changed and I have to select one opti...

phxkrausehouse

Roadie

989 Views

8 replies

0 likes

  • 989 Views
  • 8 replies
  • 0 likes