Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
396179 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
how can I use an Android phone as a Spotify Connect player?I don't want it to be bound to a Spotify account, as my wife and I want to access it alternately.To be clear: I'm talking about a phone connected to a stereo system, to be controlled by two o...
how can I use an Android phone as a Spotify Connect player? I don't want it to be bound to a Spotify account, as my wife and I want to access it alternately. To be clear: I'm talking about a phone ...
Moderator
2819 Views
7 replies
0 likes
Plan: PremiumCountry: GermanyDevice: Fairphone 4Operating System: Android 11 (by iodéOS) Hi folks,I've been searching for some time now in the forum, but could not find anything that is exactly like my problem. Everything works fine in the spotify ap...
Plan: Premium Country: Germany Device: Fairphone 4 Operating System: Android 11 (by iodéOS) Hi folks, I've been searching for some time now in the forum, but ...
Visitor
1460 Views
12 replies
0 likes
Hello community!I have a problem with my spotify application, I downloaded my music online, and all is ok, I can play music and everything is ok, but when my spotify is offline, my music can´t play because it show as not downloaded, but I downloaded ...
Hello community! I have a problem with my spotify application, I downloaded my music online, and all is ok, I can play music and everything is ok, but when my spotify is offline, my music can´t play...
Moderator
298 Views
1 replies
0 likes
No sound is played if I switch to next song. I need to press pause and then play for sound reproduction.
No sound is played if I switch to next song. I need to press pause and then play for sound reproduction.
Spotify Legend
311 Views
1 replies
0 likes
When i try to use Spotify connect at home, the app connects to the device, but the connect icon in the app keeps flashing and ultimately fails.I have tried multiple devices with the same issue.If i reinstall the app on my phone it works the first tim...
When i try to use Spotify connect at home, the app connects to the device, but the connect icon in the app keeps flashing and ultimately fails. I have tried multiple devices with the same issue. ...
Moderator
292 Views
1 replies
0 likes
I upgraded to Spotify premium yesterday, and I'm unable to see the canvas feature.
I upgraded to Spotify premium yesterday, and I'm unable to see the canvas feature.
Community Legend
667 Views
1 replies
0 likes
actually android app shows update payment error :" premium paused your last payment didn't work ".even though my spouse paid for it! I uninstalled and reinstalled it but still doesn't work!by chance one time it opened! I am pretty sure that it is Spo...
actually android app shows update payment error : " premium paused your last payment didn't work ". even though my spouse paid for it! I uninstalled and reinstalled it but still doesn't work! by c...
Community Legend
216 Views
1 replies
0 likes
I share my premium account with my partner. On my phone I can search within a podcast show using the "find in this show" bar at the top. My partner's phone used to have this as well but it has disappeared. She still has the search function in playlis...
I share my premium account with my partner. On my phone I can search within a podcast show using the "find in this show" bar at the top. My partner's phone used to have this as well but it has disapp...
Spotify Legend
874 Views
1 replies
0 likes
So I have 2 android phones on which I'm listening to Spotify. But for certain playlists, mainly a few Your Mixes, there is a difference with the duration with the songs, for example: Flashlight - Jessie J is 2 minutes 57 seconds on one phone and 3 mi...
So I have 2 android phones on which I'm listening to Spotify. But for certain playlists, mainly a few Your Mixes, there is a difference with the duration with the songs, for example: Flashlight - Jes...
Community Legend
461 Views
1 replies
0 likes
J'ai environ un peu plus de 10.000 titres dans chansons aimées. Et quand je clic dessus rien ne ce passe .pourtant tout mes autres dossier ça fonctionne .que dois-je faire. Merci d'avance
J'ai environ un peu plus de 10.000 titres dans chansons aimées. Et quand je clic dessus rien ne ce passe .pourtant tout mes autres dossier ça fonctionne .que dois-je faire. Merci d'avance
Spotify Legend
271 Views
1 replies
0 likes
Haluan tietoa miten voin estää Spotifyn lisäämistä gigoja ohjelmaan kun esimerkiksi monessa muussa palvelussa on mahdollista saada valita mihin gigatavut siirretään
Haluan tietoa miten voin estää Spotifyn lisäämistä gigoja ohjelmaan kun esimerkiksi monessa muussa palvelussa on mahdollista saada valita mihin gigatavut siirretään
Moderator
264 Views
1 replies
0 likes
I clicked on it and there were lots of playlists but then I closed it without listening and now can't find them anywhere
I clicked on it and there were lots of playlists but then I closed it without listening and now can't find them anywhere
Moderator
275 Views
1 replies
1 likes
i click to add a song to a playlist and there's a short notification that the song is successfully added, then I can't see it in the playlist
i click to add a song to a playlist and there's a short notification that the song is successfully added, then I can't see it in the playlist
Moderator
278 Views
1 replies
0 likes
spotify error doesn't work and it says you are offline even though my package data is on
spotify error doesn't work and it says you are offline even though my package data is on
Moderator
407 Views
1 replies
0 likes
spotify error doesn't work and it says you are offline even though my package data is on
spotify error doesn't work and it says you are offline even though my package data is on
Moderator
262 Views
1 replies
0 likes
I upgraded my phone (Oneplus Nord lite 2) to oxygen 13 and my Spotify doesn't show up in the notification bar anymore. Any way to get it back or is this a phone problem?
I upgraded my phone (Oneplus Nord lite 2) to oxygen 13 and my Spotify doesn't show up in the notification bar anymore. Any way to get it back or is this a phone problem?
Moderator
402 Views
1 replies
0 likes
On the android version of Spotify in the liked sings tab, the categories overlap making it hard to see which category you are picking
On the android version of Spotify in the liked sings tab, the categories overlap making it hard to see which category you are picking
Moderator
266 Views
1 replies
0 likes
i want to one song repeatbut whenever i click next song buttonsetting is changed(to all song repeat)
i want to one song repeat but whenever i click next song button setting is changed(to all song repeat)
Moderator
313 Views
1 replies
0 likes
有料会員なのにマイライブラリに身に覚えのないプレイリストが追加されます。解決法を教えて下さい。
有料会員なのにマイライブラリに身に覚えのないプレイリストが追加されます。 解決法を教えて下さい。
Moderator
1643 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice(Samsung Galaxy Note20 Ultra)Operating System(Android 13) My Question or Issue This issue started about 1 or 2 weeks ago. After a period of time goes by where I have not used the Spotify app (think like going to sleep th...
Plan Premium Country Canada Device (Samsung Galaxy Note20 Ultra) Operating System (Android 13) My Question or Issue This issue started about 1 or 2 weeks ago. After...
Moderator
1225 Views
2 replies
0 likes
