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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

396199 Views

546 replies

35 likes

Account
Free
  • 396199 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8463 Views

0 replies

7 likes

  • 8463 Views
  • 0 replies
  • 7 likes

Unusual Homepage

PlanPremiumCountryEgyptDeviceSamsung A 23Operating SystemAndroid 13 My Question or IssueMy liked songs and recently played playlists are supposed to be on my homepage but they are not, Instead I have two podcasts that I follow, help me this is annoyi...

Casual Listener

Plan Premium Country Egypt Device Samsung A 23 Operating System Android 13   My Question or Issue My liked songs and recently played playlists are supposed to be on my homepage but the...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Wifi streaming only option

PlanPremiumCountryUK Operating SystemAndroid My Question or IssueAs per other post Spotify need to implement a wifi streaming only option. ios and some android OSs (one plus) allow controlling apps internet access via settings (see attachments). Howe...

Casual Listener

  Plan Premium Country UK   Operating System Android   My Question or Issue As per other post Spotify need to implement a wifi streaming only option.   ios and some an...

Fernand0

Casual Listener

1141 Views

2 replies

1 likes

  • 1141 Views
  • 2 replies
  • 1 likes

Superuser Contribution Random mode is automatically activated.

I currently have the problem on my mobile device. I play the songs from any list without having the random mode activated and everything is fine, but when I disconnect from WiFi or Bluetooth (when I am connected) and when I reconnect, the playback qu...

Regular

I currently have the problem on my mobile device. I play the songs from any list without having the random mode activated and everything is fine, but when I disconnect from WiFi or Bluetooth (when I ...

OscarDC

Moderator

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Song keeps changing after 20 seconds

Songs play 20 seconds and then move to next. Logged out, restarted phone, uninstalled and reinstalled app

Visitor

Songs play 20 seconds and then move to next. Logged out, restarted phone, uninstalled and reinstalled app

kaworu_bloodpaw

Roadie

1265 Views

1 replies

0 likes

  • 1265 Views
  • 1 replies
  • 0 likes

Superuser Contribution It won't play my playlist, when the first song ends it goes to "recommended

When I'm trying to play my playlist, it switches to "recommended song" and I can't change the shuffle feature, it keeps saying I need premium to change it, I also can't use the arrow pointing to the left that goes to previous song.

Visitor

When I'm trying to play my playlist, it switches to "recommended song" and I can't change the shuffle feature, it keeps saying I need premium to change it, I also can't use the arrow pointing to the ...

Vasil

Moderator

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify songs not downloading on phone

Songs are not downloading on my Xiaomi phone anymore, the circle keeps spinning round but it's not downloading. Weird things is that podcasts are actually downloading. I have plenty of storage space left, not anywhere near the 10k songs limit and hav...

Visitor

Songs are not downloading on my Xiaomi phone anymore, the circle keeps spinning round but it's not downloading. Weird things is that podcasts are actually downloading. I have plenty of storage space ...

Eni

Moderator

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find my account overview

I want to switch to a Duo plan, but the web site keeps telling me to do it via app, and in the app, it doesn't show anything other than the fact that I have a Premium plan.

Casual Listener

I want to switch to a Duo plan, but the web site keeps telling me to do it via app, and in the app, it doesn't show anything other than the fact that I have a Premium plan.

AlejaR

Moderator

1349 Views

2 replies

0 likes

  • 1349 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcas not shown

The video podcast (https://open.spotify.com/episode/5wyGBLcaywjkh9itrbZi7o?si=6JofCA71Tkiw5D9n0u_DwA&utm_source=whatsapp) is not shown neither on my app neither on my desktop app on my laptop

Casual Listener

The video podcast (https://open.spotify.com/episode/5wyGBLcaywjkh9itrbZi7o?si=6JofCA71Tkiw5D9n0u_DwA&utm_source=whatsapp) is not shown neither on my app neither on my desktop app on my laptop

Joan

Moderator

583 Views

3 replies

0 likes

  • 583 Views
  • 3 replies
  • 0 likes

Cómo puedo cancelar

Me han cobrado doble, el soporte es una porquería, quiero cancelar y hoy voy a profeco

Visitor

Me han cobrado doble, el soporte es una porquería, quiero cancelar y hoy voy a profeco

kaworu_bloodpaw

Roadie

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Find specific song in large playlist.

Using Android. V 8.8.6.472The find in playlist is not an option available.

Visitor

Using Android. V 8.8.6.472 The find in playlist is not an option available.

MihailY

Moderator

500 Views

2 replies

0 likes

  • 500 Views
  • 2 replies
  • 0 likes

Superuser Contribution Algunas canciones se cortan aprox a los 10".

Cuando estoy escuchando mi biblioteca, o sea sin wifi se cortan algunas canciones entre los 5 y los 10", cómo consecuencia borre toda la biblioteca y la volví a descargar y aún así sigo teniendo el problema, nunca cambie nada de la configuración como...

Visitor

Cuando estoy escuchando mi biblioteca, o sea sin wifi se cortan algunas canciones entre los 5 y los 10", cómo consecuencia borre toda la biblioteca y la volví a descargar y aún así sigo teniendo el p...

Alex

Spotify Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Edamame by bbno$ won't play.

Everytime I click on Edamame by bbno$ and Rich Brian it stops all music and will not play the song. I've tried reinstalling and logging out and back in. My app is up to date as far as I can tell. Please help.

Visitor

Everytime I click on Edamame by bbno$ and Rich Brian it stops all music and will not play the song. I've tried reinstalling and logging out and back in. My app is up to date as far as I can tell. Ple...

MihailY

Moderator

1058 Views

5 replies

0 likes

  • 1058 Views
  • 5 replies
  • 0 likes

Superuser Contribution Chromebook keeps skipping 6 songs

PlanPremium, for almost 10 years nowCountryUSADeviceAsus Chromebook/desktop thingOperating SystemGoogle Chrome OS, Version 76.0.3809.136 (Official Build) (64-bit)So for the last 4 months I haven't been able to listen to Spotify at work and it's defia...

Regular

Plan Premium, for almost 10 years now Country USA Device Asus Chromebook/desktop thing Operating System Google Chrome OS,  Version 76.0.3809.136 (Official Build) (64-bit) So for the la...

Thambi4ever

Visitor

3667 Views

21 replies

2 likes

  • 3667 Views
  • 21 replies
  • 2 likes

I am a paying customer (duo plan) and i still get annoying push notificatio

I am a paying customer (duo plan) and i still get annoying push notifications and in-app popups promoting events (sanremo) and artists that i don't listen to. I have turned off all notifications and this still happens. How do I turn it off?Here are s...

Casual Listener

I am a paying customer (duo plan) and i still get annoying push notifications and in-app popups promoting events (sanremo) and artists that i don't listen to. I have turned off all notifications and ...

Loigiani

Casual Listener

463 Views

3 replies

0 likes

  • 463 Views
  • 3 replies
  • 0 likes

Superuser Contribution Auto download/remove podcast episodes?

Hello, new to Spotify. Is there an option for the app to auto download new podcast episodes, as well as auto removing played episodes ?

Casual Listener

Hello, new to Spotify.  Is there an option for the app to auto download new podcast episodes, as well as auto removing played episodes ?

Petro86

Regular

54705 Views

53 replies

123 likes

  • 54705 Views
  • 53 replies
  • 123 likes

Superuser Contribution No 'Play' thumbnail in Messenger

PlanPremiumCountryNicaraguaDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or Issue:when sharing in Messenger, there was always a little thumbnail of the song that allowed you to play a preview of the song but since like 3 days ago, it...

Casual Listener

Plan Premium Country Nicaragua Device Samsung Galaxy A50 Operating System Android 10     My Question or Issue: when sharing in Messenger, there was always a little thumbnail of t...

TherieM

Casual Listener

3322 Views

11 replies

3 likes

  • 3322 Views
  • 11 replies
  • 3 likes

Superuser Contribution Can't open joe rogan podcast. It says playlist is empty

PlanPremiumCountryPakistanDeviceOne plus 6Operating System Android Oreo My Question or IssueJoe rogan podcast keeps saying it's empty

Casual Listener

Plan Premium Country Pakistan Device One plus 6 Operating System  Android Oreo   My Question or Issue Joe rogan podcast keeps saying it's empty

Sulimanbabar

Visitor

1850 Views

7 replies

0 likes

  • 1850 Views
  • 7 replies
  • 0 likes