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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394222 Views

546 replies

35 likes

Account
Free
  • 394222 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8372 Views

0 replies

7 likes

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  • 7 likes

UI/UX Fluidity

Hello. I am a new user from Brazil and I've subscribed to the premium service. I also use Google Play Music and Rdio. I have some considerations regarding the Spotify Android app. After the redesign the app received much needed polish, but I believe ...

Regular

Hello. I am a new user from Brazil and I've subscribed to the premium service. I also use Google Play Music and Rdio. I have some considerations regarding the Spotify Android app. After the redesign ...

Joe

Community Legend

1384 Views

1 replies

3 likes

Android App
usability
User Experience Improvement
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Solved!! Some songs in my offline playlists are blank

Some songs in my offline playlists are blank. They are blank even when I'm online. I've tried un-downloading the playlist and then downloading again but no change. I've also noticed I can't skip through these songs by dragging through it on the posit...

Regular

Some songs in my offline playlists are blank. They are blank even when I'm online. I've tried un-downloading the playlist and then downloading again but no change. I've also noticed I can't skip t...

Joe

Community Legend

3441 Views

7 replies

0 likes

  • 3441 Views
  • 7 replies
  • 0 likes

Variable Sound Levels

I apologize if this has been posted before, but I didn't seem to find my specific issue anywhere through my searches.I use Spotify premium on my Moto X and I'm having volume issues. I'll be listening to one track which plays back at a normal volume, ...

Visitor

I apologize if this has been posted before, but I didn't seem to find my specific issue anywhere through my searches. I use Spotify premium on my Moto X and I'm having volume issues. I'll be lis...

Joe

Community Legend

1058 Views

3 replies

0 likes

  • 1058 Views
  • 3 replies
  • 0 likes

Spotify stops playing when used parallel with gpslogger

I use the https://play.google.com/store/apps/details?id=com.mendhak.gpslogger&hl=de app quite a lot, when i use this app, sometimes spotify stops and resets(crashes), on the other end, the gpslogger sometimes stops tracking and the written gpx log is...

Casual Listener

I use the https://play.google.com/store/apps/details?id=com.mendhak.gpslogger&hl=de app quite a lot, when i use this app, sometimes spotify stops and resets(crashes), on the other end, the gpslog...

sango

Casual Listener

526 Views

2 replies

0 likes

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  • 2 replies
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Last fm error since i had to update to spotify music

Like I wrote in the subject that ever since I updated my Spotify app in my HTC to this Spotify music the scrobbler to Last Fm doesnt work. Everytime I re-enter my password it says Last FM ewrror, wrong username or pass.. But that's not the case, sinc...

Music Fan

Like I wrote in the subject that ever since I updated my Spotify app in my HTC to this Spotify music the scrobbler to Last Fm doesnt work. Everytime I re-enter my password it says Last FM ewrror, wro...

DaneShady

Music Fan

2233 Views

16 replies

0 likes

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Android 4.4 Kitkat

I was under the impression that the spotify app for android was not able to save information to the external SD card, due to how the 4.4 android system is set up not allowing third party apps the write permission for them to do so? The reason I ask i...

Visitor

I was under the impression that the spotify app for android was not able to save information to the external SD card, due to how the 4.4 android system is set up not allowing third party apps the wri...

Joe

Community Legend

5444 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

spotify connect not working when using phone as wireless router.

So im using my phone as wireless router and play music through the spotify on my laptop wich is connected to the wi-fi. the spotify connect (on laptop) does not recognice the phone because it is connected to the phones wi-fi and vice versa. i have no...

Casual Listener

So im using my phone as wireless router and play music through the spotify on my laptop wich is connected to the wi-fi. the spotify connect (on laptop) does not recognice the phone because it is co...

Joe

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Offline Starred playlist wont play

My starred playlist on my phone will not open up, unless I go on to online mode. Why does it not work offline ? Other playlists work fine Or if somebody knows how to open a support ticket. That would be greatly appreciated

Casual Listener

My starred playlist on my phone will not open up, unless I go on to online mode. Why does it not work offline ? Other playlists work fine    Or if somebody knows how to open a support...

Joe

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Spotify on S5 won't save to SD card

How can I get my offline lists to save to the SD card on my S5? The official spotify FAQ says that it chooses internal vs. external based on which has the most space. My internal has 6GB or so, whereas my external has about 30GB free. I'm running And...

Newbie

How can I get my offline lists to save to the SD card on my S5? The official spotify FAQ says that it chooses internal vs. external based on which has the most space. My internal has 6GB or so, where...

Joe

Community Legend

2584 Views

1 replies

0 likes

  • 2584 Views
  • 1 replies
  • 0 likes

Device question for moderators

Since the moderators seem to have abandoned reading the threads here to respond, I thought I'd start my own. Moderators, please answer the following question: I have an arm7 device. That's the oldest arm device architecture you support. Do I have to ...

Roadie

Since the moderators seem to have abandoned reading the threads here to respond, I thought I'd start my own.   Moderators, please answer the following question:   I have an arm7 dev...

Andrews32

Roadie

3246 Views

11 replies

2 likes

  • 3246 Views
  • 11 replies
  • 2 likes

Random cutting in and out offline and online modes

I have tried reinstalling the app from scratch many times Sometimes it doesn't do it for a bit but always keeps doing it I have a galaxy s4 anybody else experiencing this issue?

Regular

I have tried reinstalling the app from scratch many times Sometimes it doesn't do it for a bit but always keeps doing it I have a galaxy s4 anybody else experiencing this issue?

jnelsen17

Newbie

2042 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Spoon Song Misspelled

This isn't a big issue but something I thought I should point out. The song "Don't Make Me a Target" by Spoon is misspelled as "Don't Make A Target". This seems to only be an issue on the Android device as you can see from the two attached screenshot...

Casual Listener

This isn't a big issue but something I thought I should point out.  The song "Don't Make Me a Target" by Spoon is misspelled as "Don't Make A Target".  This seems to only be an issue on the...

Joe

Community Legend

840 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Spotify is unbelievably slow!

Hello, my spotify is unbeliveble slow at the moment. Downloading playlists taking ages, to play a song takes 5 seconds, and change to next song take 5 seconds, Everything is simply slow as hell.

Newbie

Hello, my spotify is unbeliveble slow at the moment. Downloading playlists taking ages, to play a song takes 5 seconds, and change to next song take 5 seconds, Everything is simply slow as hell.

Joe

Community Legend

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

"Spotify Music" search intent

Hello, I am developing an Android app that should trigger a search in the Spotify app so the users is able to listen to some songs that my app suggests. That works pretty well except for the new app called "Spotify Music". Can you please give my an e...

Newbie

Hello,   I am developing an Android app that should trigger a search in the Spotify app so the users is able to listen to some songs that my app suggests. That works pretty well except for t...

Joe

Community Legend

1283 Views

1 replies

0 likes

  • 1283 Views
  • 1 replies
  • 0 likes

feature: copy playlist to my downloaded music

hi all, was thinking that this could be a cool feature - make a copy of the selected playlist in my music, then allow me to add/remove tracks from it cheers dan

Visitor

hi all,   was thinking that this could be a cool feature - make a copy of the selected playlist in my music, then allow me to add/remove tracks from it   cheers dan

user-removed

Not applicable

476 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Probleme mit Spotify und dem S3

Hallo Spotify Community, ich nutze Spotify nun schon sehr lange und habe 2 größere probleme die ich allein so nicht in den griff bekomme. Diese Probleme beziehen sich auf mein Handy Samsung Galaxy S3: 1. Meine Offline Playlisten werden sehr sehr Lang...

Casual Listener

Hallo Spotify Community, ich nutze Spotify nun schon sehr lange und habe 2 größere probleme die ich allein so nicht in den griff bekomme. Diese Probleme beziehen sich auf mein Handy Samsung Gala...

Joe

Community Legend

761 Views

3 replies

0 likes

  • 761 Views
  • 3 replies
  • 0 likes

Solved!! Offline files not playable or deletable (after updating Spotify app)

Hi, When I updated my spotify app a few days ago on my Sony Experia E my 30GB of offline files weren't deleted, but when opening the new app they were neither playable nor deletable. The files are making my phone a 100 times slower (which was worth i...

Regular

Hi,   When I updated my spotify app a few days ago on my Sony Experia E my 30GB of offline files weren't deleted, but when opening the new app they were neither playable nor deletable. The f...

sanderbrostrom

Regular

714 Views

2 replies

0 likes

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  • 2 replies
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quickly add album to offline music from playlist?

hi all, is this possible? ie listening to playlist as normal, like current track and want to save the associated album to my offline music. only way i can do it is to save the track, go to my music, then options on that track, view album, then you ca...

Visitor

hi all,   is this possible? ie listening to playlist as normal, like current track and want to save the associated album to my offline music. only way i can do it is to save the track, go ...

user-removed

Not applicable

472 Views

2 replies

0 likes

  • 472 Views
  • 2 replies
  • 0 likes

current track doesnt show until the home button is pressed

hi all, this has just started to happen. previously when i selected a playlist to shuffle, the current track would appear at the bottom of the screen, and i could tap on it to show the playback screen. im on htc m8 running 4.4.2 thanks dan ...i am us...

Visitor

hi all,   this has just started to happen. previously when i selected a playlist to shuffle, the current track would appear at the bottom of the screen, and i could tap on it to show the pla...

user-removed

Not applicable

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes