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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394050 Views

546 replies

35 likes

Account
Free
  • 394050 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8364 Views

0 replies

7 likes

  • 8364 Views
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  • 7 likes

How do I organize downloaded items in folders?

I would like to organize my downloaded playlists on my android device. I already got my playlists organized on my PC with making folders. My android device synchronizes my folders with my PC, but not the downloaded files for playing offline. Spotify ...

Casual Listener

I would like to organize my downloaded playlists on my android device. I already got my playlists organized on my PC with making folders. My android device synchronizes my folders with my PC, but not...

tspecken

Casual Listener

715 Views

2 replies

0 likes

  • 715 Views
  • 2 replies
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disables downloaded songs when my signal/internet drops out

Hate that I pay extra for Spotify so I can play music on cell phone without a internet connection and it disables about half of my songs and even whole playlists when my signal drops out even if I have the playlist downloaded. Is there anything I can...

Newbie

Hate that I pay extra for Spotify so I can play music on cell phone without a internet connection and it disables about half of my songs and even whole playlists when my signal drops out even if I ha...

kumeinan

Casual Listener

869 Views

6 replies

0 likes

  • 869 Views
  • 6 replies
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Only some of the songs in three of my playlists are uploading to my Android Phone?

YES - I have tried restarting my phone and computer Yes - Ive tried to re download the app onto my phone. Yes - Ive logged out and lgged back in. Why do I have one Playlist that has over 2000 songs on my laptop and when I open my phone app it only ha...

Casual Listener

YES - I have tried restarting my phone and computer Yes - Ive tried to re download the app onto my phone.  Yes - Ive logged out and lgged back in.  Why do I have one Playlist that has over ...

Joe

Community Legend

664 Views

8 replies

0 likes

  • 664 Views
  • 8 replies
  • 0 likes

Playlists don't load

Hi! After the last update, my playlists are stuck in loading-mode. They work fine if I'm online, but if I start Spotify when I'm offline (which is 90% of time when using it on my Android), all of my playlists, even the offline-playlists, are stuck in...

Casual Listener

Hi! After the last update, my playlists are stuck in loading-mode. They work fine if I'm online, but if I start Spotify when I'm offline (which is 90% of time when using it on my Android), all of m...

helmii_

Casual Listener

573 Views

2 replies

0 likes

  • 573 Views
  • 2 replies
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Solved!! HTC Desire S/Android 2.3.5 not compatible

Dear all, after I have lost my previous smartphone I wanted to install Spotify on my "new" HTC Desire S/Android 2.3.5. Unfortunately it seems my device is not compatible (error note says "Your device is not compatible with this version."). Which is s...

Casual Listener

Dear all,   after I have lost my previous smartphone I wanted to install Spotify on my "new" HTC Desire S/Android 2.3.5. Unfortunately it seems my device is not compatible (error not...

BlondeDevil87

Casual Listener

2320 Views

2 replies

0 likes

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  • 2 replies
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Every few songs the playback pauses and I get a message that says 'the track is not available'

It actually does not pause mid song ... it usually waits until a song is over and then just stops before the next song plays. I am a premium member. Everytime this happens I have to go into the Spotify app on my phone and after a few seconds the next...

Newbie

It actually does not pause mid song ... it usually waits until a song is over and then just stops before the next song plays.  I am a premium member.  Everytime this happens I have to go in...

Joe

Community Legend

736 Views

4 replies

0 likes

  • 736 Views
  • 4 replies
  • 0 likes

No sync SpotifyPremium in SamsungGalaxyS2 w/ Android

My SpotifyPremium does not syncronize ths Starred PlayList with my laptop Spotify one; there are about 740songs and none of them are syncronized. Why? Can help? MOBILE: SpotifyPremium v.0.6.2.64 Mobile: SamsungGalaxyS2 Android v.4.0.3 LAPTOP: LaptopS...

Newbie

My SpotifyPremium does not syncronize ths Starred PlayList with my laptop Spotify one; there are about 740songs and none of them are syncronized. Why? Can help?   MOBILE: SpotifyPremium v....

Joe

Community Legend

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

android update problem

After the latest update for Android Spotify is not working properly i'm just getting a white screen and have to kill the app several times in order to get it to work tracks are skipping and it frequently crashes.Is there any chance to fix this ?

Casual Listener

After the latest update for Android Spotify is not working properly i'm just getting a white screen and have to kill the app several times in order to get it to work tracks are skipping and it freque...

Taylor

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
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Songs are playing muted but counter ticks SGS4

Ive had this problem for a few days now on the latest Android released version of Spotify. Counter ticks but volume is muted. When unplugging the headset its working but whenever changing tracks I have to re-insert the headphones.. I want my monthly ...

Music Fan

Ive had this problem for a few days now on the latest Android released version of Spotify. Counter ticks but volume is muted. When unplugging the headset its working but whenever changing tracks I ha...

solwretep

Music Fan

1907 Views

23 replies

0 likes

  • 1907 Views
  • 23 replies
  • 0 likes

Solved!! Unable to sync playlists between Nexus 7 and PC

Hi I am unable to sync playlists between my PC (Windows 7) and spotify on my Android Nexus 7. I have started, stopped and restarted spotify on both devices a number of times now. I have used the sync feature before so I know it works (at least it did...

Casual Listener

Hi   I am unable to sync playlists between my PC (Windows 7) and spotify on my Android Nexus 7. I have started, stopped and restarted spotify on both devices a number of times now. I have us...

Joe

Community Legend

1871 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

App won't let me past login after reinstall.

I'm using Spotify Premium on my Samsung Galaxy ACE2 since november, and everything went right until one or two weeks ago. I was hearing music, I get out of the application, and the next time I wanted to get into Spotify, every thing was white on the ...

Newbie

I'm using Spotify Premium on my Samsung Galaxy ACE2 since november, and everything went right until one or two weeks ago. I was hearing music, I get out of the application, and the next time I want...

Taylor

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Playing offline synced playlists/songs on phone.

I have a few playlists offlined/synced to my phone. Will playing these songs use my phone's data plan or sinced they're offlined they won't affect any data usage? or do i have to turn Offline Mode on in order to make sure no data serviced is used? th...

Regular

I have a few playlists offlined/synced to my phone.  Will playing these songs use my phone's data plan or sinced they're offlined they won't affect any data usage?  or do i have to turn Off...

smoothmc40

Regular

387 Views

2 replies

0 likes

  • 387 Views
  • 2 replies
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Downloaded playlists repeatedly re-download

i have a few playlists that I have downloaded to my phone. Every week or so the lists, while still shown as downloaded on the playlist screen, when I open them up they show as downloading again. This happens to all lists regardless of if they have be...

Newbie

i have a few playlists that I have downloaded to my phone.    Every week or so the lists, while still shown as downloaded on the playlist screen, when I open them up they show as downlo...

Joe

Community Legend

384 Views

2 replies

0 likes

  • 384 Views
  • 2 replies
  • 0 likes

All my playlists have been changed!!!

Hi, every month i got the same problem with my playlist on the android, all my download playlist dissapear & i have to download again. ithink is becouse i pay two account with the same creditcard¿?¿¿? i will be happy if i fix this problem. Hola, cada...

Casual Listener

Hi, every month i got the same problem with my playlist on the android, all my download playlist dissapear & i have to download again. ithink is becouse i pay two account with the same creditcard...

meahtenoha

Spotify

350 Views

3 replies

0 likes

  • 350 Views
  • 3 replies
  • 0 likes

Goodbye Spotify. Hello Google All Access

Stuck with Spotify for a year hoping they would get this app in a consistently working state. Giving up. Moving to Google All Access (and saving $2 a month). Ciao Spotify.

Casual Listener

Stuck with Spotify for a year hoping they would get this app in a consistently working state. Giving up. Moving to Google All Access (and saving $2 a month).    Ciao Spotify. 

BimmerM3

Casual Listener

727 Views

2 replies

0 likes

  • 727 Views
  • 2 replies
  • 0 likes

Spotify charts on mobile unit

How can i use spotify charts on my mobile unit?

Newbie

How can i use spotify charts on my mobile unit?

Marco

Community Legend

863 Views

1 replies

0 likes

  • 863 Views
  • 1 replies
  • 0 likes

Solved!! Difference between "offline" and "download" playlists

What is the difference between flagging a playlist for offline listening and downloading it? I am assuming marking a playlist as offline on your computer makes it available if say, your laptop, is not connected to the internet at the time you are lis...

Casual Listener

What is the difference between flagging a playlist for offline listening and downloading it?   I am assuming marking a playlist as offline on your computer  makes it available if say, y...

smelico

Community Legend

3799 Views

1 replies

0 likes

  • 3799 Views
  • 1 replies
  • 0 likes

Problem with SD card storage (regular "hax" not working anymore).

So from out of nowhere my Galaxy S2 doesn't store my music on the SD card. I've redone the regular "hax" of downloading an early version of the app and changing the directory and then updating the software but it still stores on my phone. I've done i...

Casual Listener

So from out of nowhere my Galaxy S2 doesn't store my music on the SD card. I've redone the regular "hax" of downloading an early version of the app and changing the directory and then updating the so...

alittlepeace

Regular

825 Views

6 replies

0 likes

  • 825 Views
  • 6 replies
  • 0 likes

Offline tracks not playing due to no connection.

For some reason my downloaded offline tracks are grayed out and I see a message saying that I do not have a connection. I should not need to be connected in order to play downloaded tracks.

Regular

For some reason my downloaded offline tracks are grayed out and I see a message saying that I do not have a connection. I should not need to be connected in order to play downloaded tracks.

Joe

Community Legend

932 Views

5 replies

0 likes

Android App
Offline Access
  • 932 Views
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  • 0 likes

Android - SE Xperia S LT26i, Windows 7 64bit - Premium Account, Latest updates.

Okey. I've been looking trough the site for a while now and took some time for me to get here actually. Well, my situation is this:I've had Spotify Premium for years, even the account has been registrated way long time before that.But when I was able...

Music Fan

Okey. I've been looking trough the site for a while now and took some time for me to get here actually.   Well, my situation is this: I've had Spotify Premium for years, even the account has ...

GeirNilsen

Music Fan

1386 Views

9 replies

0 likes

  • 1386 Views
  • 9 replies
  • 0 likes