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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393958 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8359 Views

0 replies

7 likes

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Spotify app not syncing with computer with GS3

There seems to be a problem... My Spotify app isn't syncing with my MAC OSX Spotify application... I've tried to restart both applications and still no devices shows up in the device bar? Anyone esle having this problem.

Newbie

There seems to be a problem... My Spotify app isn't syncing with my MAC OSX Spotify application... I've tried to restart both applications and still no devices shows up in the device bar? Anyone esle...

Joe

Community Legend

704 Views

6 replies

0 likes

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Mobile App doesn't pause music on incoming call

When I am using Spotify on my mobile and an incomming call comes in, the music doesn't pause and I often miss the call if I'm listening in the car. Other details: -Android 4.0, Droid Razr Maxx -this ONLY happens when my phone is set to vibrate. If th...

Newbie

When I am using Spotify on my mobile and an incomming call comes in, the music doesn't pause and I often miss the call if I'm listening in the car.   Other details: -Android 4.0, Droid Raz...

Stahl123

Newbie

1192 Views

1 replies

0 likes

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Spotify on my mobile (android) keeps switching off while I'm using it..

Hi, I have problem with Spotify on my Galaxy. It keeps switching off... during one hour it is 2 or 3 times. Sometimes the app is turning off, sometimes the song is paused. I've tried to uninstall it, turned off the phone and then installed the new ve...

Newbie

Hi,   I have problem with Spotify on my Galaxy. It keeps switching off... during one hour it is 2 or 3 times. Sometimes the app is turning off, sometimes the song is paused.   I've ...

Joe

Community Legend

15038 Views

1 replies

2 likes

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Local files, synched from desktop - disappear

(this goes for both android and iOS devices..) I was wondering.. once in a while my local files that I've distributed to my different devices (from desktop spotify); they disappear and need to be re-synched, quite often actually... Why? Is it everyti...

Roadie

(this goes for both android and iOS devices..)   I was wondering.. once in a while my local files that I've distributed to my different devices (from desktop spotify); they disappear and need ...

515 Views

0 replies

3 likes

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  • 3 likes

Kein Download der Playlist über 2G

Habe mir heute die Spotify-Option bei der Telekom gebucht. Leider geht über das 2G Netz nur der Stream nicht allerdings der download der Playlist. Wenn ich mal 3G/4G habe dann beginnt er zu downloaden, nur sobald wieder EDGE ist, was selbst hier in d...

Casual Listener

Habe mir heute die Spotify-Option bei der Telekom gebucht. Leider geht über das 2G Netz nur der Stream nicht allerdings der download der Playlist. Wenn ich mal 3G/4G habe dann beginnt er zu dow...

skapunk

Newbie

822 Views

3 replies

0 likes

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I can't synchronize playlists in Android

I can't synchronize playlists in Android. He tells me that I have to have a premium account. ( Sorry for my English. I speak Spanish.)

Casual Listener

I can't synchronize playlists in Android. He tells me that I have to have a premium account. ( Sorry for my English. I speak Spanish.)

Davi_beneso

Casual Listener

635 Views

4 replies

0 likes

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"Temporary error when merging accounts. Please try again!"

Seems to be the same problem many others have had. No solutions I saw helped my case, however. Among other steps, I have: - Reinstalled application - Reviewed settings in Spotify and Facebook This has been going on for a few days now. Don't want to g...

Newbie

Seems to be the same problem many others have had. No solutions I saw helped my case, however. Among other steps, I have: - Reinstalled application - Reviewed settings in Spotify and Facebook T...

Nizhoni

Casual Listener

565 Views

2 replies

0 likes

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Solved!! Temporary error when merging accounts - Can't get my mobile to work

Hey I was listening to music last night, turned it off and everything was all fine. This morning I wake up and it won't work. It keeps trying to make me re-enter all my information. When I do, it comes up with an error message saying "Temporary error...

Visitor

Hey I was listening to music last night, turned it off and everything was all fine.  This morning I wake up and it won't work.  It keeps trying to make me re-enter all my information. ...

Nizhoni

Casual Listener

1126 Views

6 replies

0 likes

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Droid 2 Spotify is not working at all

Hi there, Here's my problem. I downloaded the app onto my phone and it worked fine. I went to play a song that worked great! Went to switch a song while the other song was playing, app stopped working. Ok no problem, too much at once, whatever. I ope...

Newbie

Hi there, Here's my problem. I downloaded the app onto my phone and it worked fine. I went to play a song that worked great! Went to switch a song while the other song was playing, app stopped work...

smelico

Community Legend

380 Views

1 replies

0 likes

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local files synced to phone, but they're not showing up

So this is an odd situation for me. I set spotify to sync my local files, around 800 of them, to my Galaxy note 2.i let it run all night and the disk space indicates there's definitely files on my sd card from last night. But the sings don't show up ...

Regular

So this is an odd situation for me. I set spotify to sync my local files, around 800 of them, to my Galaxy note 2.i let it run all night and the disk space indicates there's definitely files on my sd...

Joe

Community Legend

604 Views

5 replies

0 likes

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Solved!! My playlist wont sync to my Android device :(

I have three playlists and two of them synced perfectly. However the other one will not sync at all and I cant figure out why. I am a new Spotify(premium) user and it may be user error but I have looked everywhere and cant find out why. I hope someon...

Casual Listener

I have three playlists and two of them synced perfectly. However the other one will not sync at all and I cant figure out why. I am a new Spotify(premium) user and it may be user error but I have loo...

Joe

Community Legend

8582 Views

24 replies

1 likes

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  • 24 replies
  • 1 likes

Playlists Showing Up Empty On Mobile

The playlists I have created on my account are showing up empty on mobile. Everything was working fine here until I had my account reset to remove FB integration. The playlists I want to sync seem fine on my desktop.

Casual Listener

The playlists I have created on my account are showing up empty on mobile.    Everything was working fine here until I had my account reset to remove FB integration. The playlists I wan...

Joe

Community Legend

2479 Views

6 replies

0 likes

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  • 6 replies
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HTC One local files issues

hi,upgraded my desire to the latest whizzbang from HTCI've learned and loved spotify over the last couple of years, but now it's got me tearing out my hair.I can't sync playlists ( almost all my playlists are local files ) to my ONE.Whenever I try, i...

Regular

hi, upgraded my desire to the latest whizzbang from HTC I've learned and loved spotify over the last couple of years, but now it's got me tearing out my hair. I can't sync playlists ( almost...

Joe

Community Legend

778 Views

6 replies

0 likes

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sorting playlists on android

Hey,Spotify premium subscriber here with a question. When will I be able to sort my playlists on my Droid? This is a standard feature of any music player software, free or pay, past or present, and I'm unsure why this has not been implemented on Andr...

Casual Listener

Hey, Spotify premium subscriber here with a question. When will I be able to sort my playlists on my Droid? This is a standard feature of any music player software, free or pay, past or present, a...

juoneill

Casual Listener

2981 Views

8 replies

2 likes

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Droid Galaxy Nexus - Playlist Issues

All of the threads I encountered for this problem were much older, so I apologize in advance if there was something more recent to help with this. This is only a recent development and I seem to have made it worse. I added a new playlist to Spotify P...

Casual Listener

All of the threads I encountered for this problem were much older, so I apologize in advance if there was something more recent to help with this.   This is only a recent development and I s...

rcross11

Casual Listener

697 Views

6 replies

0 likes

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My playlist is empty.

Hi! When i open my playlist "jeje" in offline mode, even tho its downloaded, it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of is not there... All the songs are downloaded, but ...

Casual Listener

Hi! When i open my playlist "jeje" in offline mode, even tho its downloaded, it is empty. This is the case on both my computer and android. The playlist is there, the songs is there, but they kind of...

Joe

Community Legend

737 Views

1 replies

0 likes

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won't work

everytime I log on to Spotify or open my app it shows my screen then everything goes blank. I have tried uninstalling and reinstalling the app. I've done this multiple times I've looked through all options I do not know how to fix this problem please...

Casual Listener

everytime I log on to Spotify or open my app it shows my screen then everything goes blank. I have tried uninstalling and reinstalling the app. I've done this multiple times I've looked through all o...

Joe

Community Legend

450 Views

1 replies

0 likes

Spotify won't work
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Spotify app wont play local files

Hello,i'm using the spotify app since almost a year and i never had any problems. A few minutes ago, i downloaded some songs, which arent available at spotify, so i could listen to them of course.But somehow they wont play, it always says : this trac...

Casual Listener

Hello, i'm using the spotify app since almost a year and i never had any problems.  A few minutes ago, i downloaded some songs, which arent available at spotify, so i could listen to them of c...

p4pou

Casual Listener

622 Views

2 replies

0 likes

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278mb data in the background?? REALLY??

Ok, just had a warning from Orange that I had exceeded my 1gb data limit for the month. How is this possible I thought? I've not used the net a massive amount surely?... only to check and discover that Spotify has used 278mb of background data in the...

Music Fan

Ok, just had a warning from Orange that I had exceeded my 1gb data limit for the month. How is this possible I thought? I've not used the net a massive amount surely?... only to check and discover th...

Paris1933

Music Fan

714 Views

2 replies

0 likes

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