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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391911 Views

545 replies

35 likes

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Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

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Spotify in android is not working and the company doesn´t bring any real service??????????

The spotify in my android is not working . Said " this song is not avaible" with everything. I´m paying for nothing. And we don´t have any real person to help us. This is a disaster. I will end my suscription

Visitor

The spotify in my android is not working . Said " this song is not avaible" with everything. I´m paying for nothing. And we don´t have any real person to help us. This is a disaster. I will end my...

licenced

Community Legend

466 Views

1 replies

0 likes

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Everyone who's experiencing failed playlist sync, THIS IS WHAT YOU HAVE TO DO

I suffered hard from this problem and it made me super duper pissed of. I really had tried everything but one thing! Finally I got it working! 2 factory resets and a clean SD card did the trick. The first time i did a factory reset it didn't work. Th...

Regular

I suffered hard from this problem and it made me super duper pissed of. I really had tried everything but one thing!  Finally I got it working! 2 factory resets and a clean SD card did the tri...

452 Views

0 replies

1 likes

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Solved!! Using spotify mobile app as a remote

Hi everyone, I don't know if it has been asked before, but I have a question! When I was lying in my bed, I asked myself; would it be possible to play music at my mobile phone with Spotify Premium through my speakers (harman/kardon, without AirPlay),...

Casual Listener

Hi everyone,   I don't know if it has been asked before, but I have a question! When I was lying in my bed, I asked myself; would it be possible to play music at my mobile phone with Spotify P...

Gautam

Casual Listener

3042 Views

5 replies

0 likes

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Spottily does not work w/o SIM card ?!???

Hi I am needing some assistance if possible. I have had Spottily on my Android for around 2 months with no problem however to day my SIMI card quit on me. Usually my Spotify opens with no problem but since my card is giving me error and not working i...

Regular

Hi I am needing some assistance if possible. I have had Spottily on my Android for around 2 months with no problem however to day my SIMI card quit on me. Usually my Spotify opens with no problem...

Sam

Spotify

8483 Views

9 replies

0 likes

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Do I have to download all songs?

Before the new version of Spotify was released, I could start downloading a playlist and then cancel it, and yet be able to listen to the ones that finished, in offline mode.Now when I choose to cancel downloading a list, all the green icons disappea...

Music Fan

Before the new version of Spotify was released, I could start downloading a playlist and then cancel it, and yet be able to listen to the ones that finished, in offline mode. Now when I choose to ca...

356 Views

0 replies

0 likes

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Question about offline playlists.

Does the playlist get downloaded AGAIN to the phone? Or does Spotify copy tracks over wifi network?

Regular

Does the playlist get downloaded AGAIN to the phone? Or does Spotify copy tracks over wifi network?

Deep

Regular

463 Views

5 replies

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Offline-Playlist on external_sd no settings with Clear saved data?!

Hello! I have one problem I want to safe Spotify data on my external_sd I have read other articles but they do not help me because when I go to More->Settings there is no Clear saved data? And when I logged out and press the menu button there come no...

Regular

Hello!   I have one problem I want to safe Spotify data on my external_sd I have read other articles but they do not help me because when I go to More->Settings there is no Clear sav...

licenced

Community Legend

415 Views

1 replies

0 likes

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Resync ?

Resync every time I buy spotify card, or "unsync" playlist from mobile even though the files are on SD card already, they need to be re-downloaded every time ? This takes time, connection and is annoying. Y u do this ?

Music Fan

Resync every time I buy spotify card, or "unsync" playlist from mobile even though the files are on SD card already, they need to be re-downloaded every time ? This takes time, connection and is ...

436 Views

0 replies

0 likes

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Playlist not downloading

When i try downloading my playlist it nevers download. Does anyone know why?

Newbie

When i try downloading my playlist it nevers download. Does anyone know why? 😕

meahtenoha

Spotify

2285 Views

4 replies

0 likes

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Spotify not changing to next song

So I have SGS2 and I have problem with spotify. When I play a song and it is in the end, it doesnt change to next song, the timer just keeps going on for few seconds. I have tried reinstalling but doesnt change anything.

Newbie

So I have SGS2 and I have problem with spotify. When I play a song and it is in the end, it doesnt change to next song, the timer just keeps going on for few seconds. I have tried reinstalling but do...

tresputas

Newbie

1269 Views

3 replies

1 likes

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Help!

I downloaded spotify on my Motorola Electrify and it used to work, but now with the latest version it crashes before it can open. Any ideas?

Newbie

I downloaded spotify on my Motorola Electrify and it used to work, but now with the latest version it crashes before it can open. Any ideas?

licenced

Community Legend

276 Views

1 replies

0 likes

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Particular Synced Playlist will not play in Android App

Whenever I try to play one playlist in particular that I synced from local files, It will begin the song but crash immediately. I synced another playlist the same way before from local files and I have no problems at all. This is very confusing. The ...

Regular

Whenever I try to play one playlist in particular that I synced from local files, It will begin the song but crash immediately. I synced another playlist the same way before from local files and I ha...

licenced

Community Legend

531 Views

3 replies

0 likes

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No Sound

Just updated to new app now i cant play anything. Its like the volume is turned down as the playing slider is moving. Was working fine earlier with old app. Have tried to uninstall and reinstall but still no joy. Can anyone help

Casual Listener

Just updated to new app now i cant play anything. Its like the volume is turned down as the playing slider is moving. Was working fine earlier with old app. Have tried to uninstall and rein...

licenced

Community Legend

6170 Views

9 replies

0 likes

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Playlist no longer available with playable music.

I just resubbed my account today but after trying to get back on my mobile spotify every playlist is no greyed out saying track not available. Even if I go to Whats New, all the tracks are greyed out and are not able to be played. What do I do? Galax...

Casual Listener

I just resubbed my account today but after trying to get back on my mobile spotify every playlist is no greyed out saying track not available. Even if I go to Whats New, all the tracks are greyed out...

xuberant

Casual Listener

676 Views

3 replies

0 likes

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Spotify wont play any songs on my Android?

I have the Premium version so I dont know why its not playing any songs. Two days ago, I put it on offline mode and ever since it won't play anything, even when its not in offline mode. Very frustrating.

Newbie

I have the Premium version so I dont know why its not playing any songs. Two days ago, I put it on offline mode and ever since it won't play anything, even when its not in offline mode. Very frustrat...

meahtenoha

Spotify

517 Views

1 replies

0 likes

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Solved!! Spotify Mobile Problem

I just started my 30 day trial of Spotify and It's not letting me play any tracks on my android powered phone, help!

Newbie

I just started my 30 day trial of Spotify and It's not letting me play any tracks on my android powered phone, help!

licenced

Community Legend

969 Views

3 replies

0 likes

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Shuffle function on android?

Can someone please tell me if there are an shuffle function on the Spotify app on Android and how I can find it? I will be really thankful!

Casual Listener

Can someone please tell me if there are an shuffle function on the Spotify app on Android and how I can find it?   I will be really thankful!

danielleg1989

Casual Listener

997 Views

4 replies

0 likes

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Problem with randomly muting on my galaxy s3

Hi. Im having some problems with my galaxy s3 as spotify just randomly mutes songs, can happen right in the middle of songs or the beginning. tried reinstalling spotify, my whole phone etc, still the same problem. if i switch to a new song it starts ...

Casual Listener

Hi. Im having some problems with my galaxy s3 as spotify just randomly mutes songs, can happen right in the middle of songs or the beginning. tried reinstalling spotify, my whole phone etc, still the...

kdaniean

Newbie

3343 Views

6 replies

0 likes

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How can I sync playlists with the files already on my SD card?

I have an HTC Evo 3D with the latest Spotify app version. I moved the physical music files for Ingrid Michealson's new album "Human Again" (currently not released on Spotify for streaming) to my SD card, hoping that I could create a playlist from my ...

Newbie

I have an HTC Evo 3D with the latest Spotify app version. I moved the physical music files for Ingrid Michealson's new album "Human Again" (currently not released on Spotify for streaming) to my SD c...

licenced

Community Legend

475 Views

1 replies

0 likes

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This is how I solved all of my problems with the Android app

Okay, so, first, my issues with the app were: after downloading a playlist, some time later when trying to play it offline it suddenly appeared as not downloaded (very frustrating) local files not synching tracks not showing up in app general frustra...

Music Fan

Okay, so, first, my issues with the app were:   after downloading a playlist, some time later when trying to play it offline it suddenly appeared as not downloaded (very frustrating) loc...

346 Views

0 replies

0 likes

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