Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397425 Views

547 replies

35 likes

Account
Free
  • 397425 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8503 Views

0 replies

7 likes

  • 8503 Views
  • 0 replies
  • 7 likes

Chromecast audio and Spotify - Stuttering

Hello, I just set up my chromecast audio and I'm supposed to be able to stream spotify music to my speakers through it. I play music on my iphone and then I select the device and it starts working at first. after a few songs it always starts stutteri...

Newbie

Hello, I just set up my chromecast audio and I'm supposed to be able to stream spotify music to my speakers through it. I play music on my iphone and then I select the device and it starts working at...

Qqqqqqqqqqqqqqqqqq

Newbie

13449 Views

33 replies

7 likes

  • 13449 Views
  • 33 replies
  • 7 likes

Superuser Contribution Sudden volume drop.

I love spotify. My issue is that on Android with my phone, Spotify suddenly just drops the volume to 40% inexplicably.

Visitor

I love spotify. My issue is that on Android with my phone, Spotify suddenly just drops the volume to 40% inexplicably.    

Jeremy

Spotify Legend

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Support gave up on me -ongoing SD card bug

I have been going backwards and forwards with support on this issue for weeks and every time they give the same answer. They don't read any previous emails or listen to what I have done to try and fix this problem. It was only when I researched this ...

Newbie

I have been going backwards and forwards with support on this issue for weeks and every time they give the same answer. They don't read any previous emails or listen to what I have done to try and fi...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Lite

The shuffle button and popular song are not showing up in the artist pagePlanFreeCountryIndia DeviceXiaomi 7Operating SystemAndroid My Question or IssueThe shuffle button and popular song are not showing up in the artist page.

Newbie

The shuffle button and popular song are not showing up in the artist page Plan Free Country India  Device Xiaomi 7 Operating System Android    My Question or Issue The shuff...

Elena

Moderator

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Serious glitch on Spotify Web Player

PlanFreeCountryUSADeviceHP Chromebook x360 14cOperating SystemChromeOS v105 My Question or IssueHi, there's a strange glitch on the Web Player where music plays. It started quite randomly last week. It happens in incognito mode too, I did a hardware ...

Casual Listener

Plan Free Country USA Device HP Chromebook x360 14c Operating System ChromeOS v105   My Question or Issue Hi, there's a strange glitch on the Web Player where music plays. It started q...

tiasoiam

Casual Listener

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Superuser Contribution [spotify connect] between phone, laptop and desktop

PlanPremiumCountryKoreaDevicePhone : Samsung galuxy s22Operating SystemPhone : Android 12Desktop, Laptop : Windows 11My Question or Issue Hello. My English is a bit poor. I'll try my best to make you understand. Please help me. Group mode is the only...

Newbie

Plan Premium Country Korea Device Phone : Samsung galuxy s22 Operating System Phone : Android 12 Desktop, Laptop : Windows 11 My Question or Issue   Hello. My English is a bit poor....

OscarDC

Moderator

1057 Views

2 replies

1 likes

  • 1057 Views
  • 2 replies
  • 1 likes

Superuser Contribution Recent Searches inexplicably disappear every couple of days

PlanPremium DuoDeviceSamsung Galaxy A52Operating SystemAndroid My Question or IssueI have an issue that has been going on for a couple of weeks. What happens is that every couple of days the recent searches in the search tab of the Spotify app just d...

Casual Listener

Plan Premium Duo Device Samsung Galaxy A52 Operating System Android   My Question or Issue I have an issue that has been going on for a couple of weeks. What happens is that every couple...

Dian

Spotify Legend

1462 Views

8 replies

1 likes

  • 1462 Views
  • 8 replies
  • 1 likes

Superuser Contribution (SOLVED) Spotify Freezes on Xiaomi

PlanFree/PremiumCountry Device(Xiaomi Red mi Note 9 Pro)Operating System(Android Pie) My Question or IssueI own a Xiaomi Redmi Note 8 Pro and the Spotify freezes completely 'everytime' when touching any of the 3 buttons menu on the app. The song keep...

Casual Listener

Plan Free/Premium Country   Device (Xiaomi Red mi Note 9 Pro) Operating System (Android Pie)    My Question or Issue I own a Xiaomi Redmi Note 8 Pro and the Spotify freezes ...

Jeremy

Spotify Legend

27019 Views

32 replies

19 likes

Xiaomi
  • 27019 Views
  • 32 replies
  • 19 likes

Solved!! Annoying playback notification

Hey. I've been browsing for a while looking for an answer to my question.If anyone can help, I appreciate it.I am currently running a Honor 50 with Magic UI 6 with Android 12.I can't for the life of me figure out how to disable the widget from showin...

Casual Listener

Hey. I've been browsing for a while looking for an answer to my question. If anyone can help, I appreciate it. I am currently running a Honor 50 with Magic UI 6 with Android 12. I can't for the li...

Samppa64

Casual Listener

973 Views

2 replies

0 likes

  • 973 Views
  • 2 replies
  • 0 likes

New phone Troubles

I have Android and got a new phone. Paying premium. I log into Spotify and NO playlists or music is there. It dosent recognise that im paying for premium either.

Visitor

I have Android and got a new phone. Paying premium. I log into Spotify and NO playlists or music is there. It dosent recognise that im paying for premium either.

234 Views

0 replies

0 likes

  • 234 Views
  • 0 replies
  • 0 likes

Android Spotify keeps asking me to login

Every time I start up the Android Spotify app now, it asks me to login via facebook (or username). This is pretty **bleep** annoying, especially if you're in the car, you do not want to log in (when it inevitably crashes on you). This app REALLY need...

Music Fan

Every time I start up the Android Spotify app now, it asks me to login via facebook (or username). This is pretty **bleep** annoying, especially if you're in the car, you do not want to log in (when ...

Big_thicky

Visitor

13693 Views

17 replies

5 likes

  • 13693 Views
  • 17 replies
  • 5 likes

Solved!!Superuser Contribution Spotify voice doesn't work

PlanPremiumCountryUKDeviceSamsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) I have given the spotify app permission to access my microphone but when I hold down the search button with the spotify app I can not control the app my...

Newbie

  Plan Premium Country UK Device Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I have given the spotify app permission to access my microphone b...

AlejaR

Moderator

10227 Views

8 replies

1 likes

  • 10227 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify connect stuck on connecting - when playing albums

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy Note 8Operating SystemAndroid 9 My Question or IssueMy Spotify connect doesnt work right. When i use Spotify from my Android phone, when i play an album on a different device, it is stuck on 'conn...

Casual Listener

Plan Premium Country The Netherlands Device Samsung Galaxy Note 8 Operating System Android 9   My Question or Issue My Spotify connect doesnt work right. When i use Spotify from my And...

lucyworking

Visitor

23551 Views

13 replies

3 likes

  • 23551 Views
  • 13 replies
  • 3 likes

Superuser Contribution Songs abruptly adjourned moved to another song

My songs abruptly adjourned moved to another song this issue repeatedly happening which is outrageous PlanPremiumCountry India Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Questio...

Regular

My songs abruptly adjourned moved to another song this issue repeatedly happening which is outrageous  Plan Premium Country India    Device (iPhone 8, Samsung Galaxy 9, Macbo...

AlejaR

Moderator

1196 Views

9 replies

0 likes

  • 1196 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Player controls (in-app) and other icons (settings, home) do not appear

Free PlanIndiaRedmi Note 10sAndroid 12 The player controls in my Spotify app just disappeared. I have rebooted, cleared cache, reinstalled Spotify and even tried installing Spotify Lite. Nothing worked. Notification and lock screen controls work fine...

Casual Listener

Free Plan India Redmi Note 10s Android 12   The player controls in my Spotify app just disappeared. I have rebooted, cleared cache, reinstalled Spotify and even tried installing Spotify Lit...

Dian

Spotify Legend

934 Views

3 replies

0 likes

  • 934 Views
  • 3 replies
  • 0 likes

Superuser Contribution I downloaded music to my SD card but spotify keeps trying to redownload to internal storage

DeviceMoto G PowerOperating SystemAndroid 11My Question or IssueI left amazon because it kept messing up my downlaoded music on my SD card, now the same thing is happening with spotify. =( i have bought a new SD card, done multiple clean reinstalls, ...

Casual Listener

Device Moto G Power Operating System Android 11 My Question or Issue I left amazon because it kept messing up my downlaoded music on my SD card, now the same thing is happening with spotify. =( ...

Alex

Spotify Legend

347 Views

1 replies

0 likes

sd card
  • 347 Views
  • 1 replies
  • 0 likes

Gear Fit 2 Pro - "Unable to start spotify. Connect to Bluetooth to start listening."

Hi there, I am unable to use my Gear Fit 2 Pro to remotely control music on my galaxy device. Previously I was able to use my gear fit to play/pause/change songs/playlists, etc. however this is no longer working. When I go to settings > playback, and...

Casual Listener

Hi there,    I am unable to use my Gear Fit 2 Pro to remotely control music on my galaxy device. Previously I was able to use my gear fit to play/pause/change songs/playlists, etc. howeve...

hobobill

Casual Listener

9954 Views

15 replies

6 likes

bluetooth
Galaxy
Gear Fit 2 Pro
playback
remote
Samsung
unable to start spotify
  • 9954 Views
  • 15 replies
  • 6 likes

Superuser Contribution Hilfe deutsch

PlanPremiumCountry  My Question or Issue 

Casual Listener

Plan Premium Country     My Question or Issue  

Eni

Moderator

4636 Views

6 replies

0 likes

  • 4636 Views
  • 6 replies
  • 0 likes

Superuser Contribution Blank rectangles instead of icons?

Premium Plan / UK / Xiaomi Mi 10 Lite Zoom / Android 11 / Latest App After latest Android Security Update all icons turned to blank rectangles... All other apps on my phone seems ok. I tried logging out, wiping cache with deleting folder and clean in...

Casual Listener

Premium Plan / UK / Xiaomi Mi 10 Lite Zoom / Android 11 / Latest App   After latest Android Security Update all icons turned to blank rectangles... All other apps on my phone seems ok. I tried...

Pyniakolada

Casual Listener

970 Views

3 replies

0 likes

  • 970 Views
  • 3 replies
  • 0 likes

Spotify refuses to acknowledge that I'm online

Hi, I'm new to using this forum board, so let me know if I'm missing information required to solve this problem. I'm trying to get spotify to play from my tablet at work, but it's not recognizing that the tablet is connected to the internet. At work,...

Regular

Hi, I'm new to using this forum board, so let me know if I'm missing information required to solve this problem.  I'm trying to get spotify to play from my tablet at work, but it's not recognizi...

o5z9v2g98xx8qzo3r2t2

Visitor

3566 Views

16 replies

0 likes

  • 3566 Views
  • 16 replies
  • 0 likes