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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 29574 Views
  • 60 replies
  • 24 likes
  • 29574 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871195 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871195 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24900 Views
  • 3 replies
  • 0 likes
  • 24900 Views
  • 3 replies
  • 0 likes

Is it possible to not clear the WHOLE cache?

Hi! I have a question about offline synching. I read that if I synch my playlists online, the playlists are saved on my phone (or my SD card??). If I want to have more space on my mobile phone to download apps and stuff, but my mobile Phone has so mu...

  • Newbie
  • Hi!   I have a question about offline synching. I read that if I synch my playlists online, the playlists are saved on my phone (or my SD card??).    If I want to have more space o...
  • Afront
  • Community Legend
  • 1562 Views
  • 1 replies
  • 0 likes
  • 1562 Views
  • 1 replies
  • 0 likes

Can't seem to get the mobile app to work

When I attempt to log in to the mobile app I keep getting the message that spotify uses a lot of data warning and when I hit ok it pop right back up is there a fix for this?

  • Casual Listener
  • When I attempt to log in to the mobile app I keep getting the message that spotify uses a lot of data warning and when I hit ok it pop right back up is there a fix for this?
  • CronoXF
  • Casual Listener
  • 1273 Views
  • 1 replies
  • 0 likes
  • 1273 Views
  • 1 replies
  • 0 likes

can not login

Hello! What´s going omn with the program really.Problems that it was linked onto my android Samsung Galaxy S.Uninstalled and rebooted the phone.I reinstalled again and now I can not log in, it´s only going up a warning about the need to check that it...

  • Music Fan
  • Hello! What´s going omn with the program really. Problems that it was linked onto my android Samsung Galaxy S. Uninstalled and rebooted the phone. I reinstalled again and now I can not log in, it´...
  • Boluson
  • Casual Listener
  • 2660 Views
  • 9 replies
  • 1 likes
  • 2660 Views
  • 9 replies
  • 1 likes

Premium Account - Offline Cached files no longer available!

Hi - I have a T-Mobile Samsung T989 Galaxy S II with Gingerbread 2.3.6 and a premium account. I use spotify daily on this device and almost always use my cached files and occasionally stream. This morning I opened the app and all my offline cached fi...

  • Newbie
  • Hi -   I have a T-Mobile Samsung T989 Galaxy S II with Gingerbread 2.3.6 and a premium account.   I use spotify daily on this device and almost always use my cached files and occasional...
  • divinelyplaced
  • Regular
  • 2412 Views
  • 3 replies
  • 0 likes
  • 2412 Views
  • 3 replies
  • 0 likes

Spotify and my HTC Evo 4g

after I did a system reset on my Evo, Spotify has stopped working. The app will open to the log in page, I put my info in, it goes to the spotify screen and says "playlists arent't available in offline mode" then shuts itself down. I'm wondering if t...

  • Casual Listener
  • after I did a system reset on my Evo, Spotify has stopped working. The app will open to the log in page, I put my info in, it goes to the spotify screen and says "playlists arent't available in offli...
  • dnewhardt
  • Casual Listener
  • 3667 Views
  • 4 replies
  • 0 likes
  • 3667 Views
  • 4 replies
  • 0 likes

Can not download Android app while I have premium account

HI I have a premium spotify account from the NL. I have been using the App on my android withinout any problems but since couple days my app keeps crashing and I can not download it anymore as it says on the market: This item cannot be installed in y...

  • Regular
  • HI    I have a premium spotify account from the NL. I have been using the App on my android withinout any problems but since couple days my app keeps crashing and I can not download it an...
  • NL_Kazoo
  • Regular
  • 3064 Views
  • 6 replies
  • 0 likes
  • 3064 Views
  • 6 replies
  • 0 likes

friends' stars

i know I can access my friends' playlists from my mobile app, but is there a way to get their starred tracks?

  • Newbie
  • i know I can access my friends' playlists from my mobile app, but is there a way to get their starred tracks?
  • David
  • Spotify Legend
  • 1698 Views
  • 1 replies
  • 0 likes
  • 1698 Views
  • 1 replies
  • 0 likes

Upgraded to premium but can't stream

I have a razr maxx and just upgraded to premium but when I try to stream music I still get the pop up notice stating I need a premium account to stream. I did sign in to spotify on my android before I upgraded so I am not sure if this might have caus...

  • Newbie
  • I have a razr maxx and just upgraded to premium but when I try to stream music I still get the pop up notice stating I need a premium account to stream. I did sign in to spotify on my android before ...
  • 1427 Views
  • 0 replies
  • 0 likes
  • 1427 Views
  • 0 replies
  • 0 likes

Spotify wount play music.

I installed Spotify on my Android tab SGT 10.1. I can see all my playlist but Spotify woun't play any music. Whats wrong? I am conected to wifi.

  • Newbie
  • I installed Spotify on my Android tab SGT 10.1. I can see all my playlist but Spotify woun't play any music. Whats wrong? I am conected to wifi.
  • SteveBrammer
  • Community Legend
  • 2228 Views
  • 2 replies
  • 0 likes
  • 2228 Views
  • 2 replies
  • 0 likes

Systematic crash when adding a song to a playlist

Hi,Spotify crashes every time I add a song to a playlist.It happens on 2 devices: a Samsung Galaxy Tab P1000 (Android 2.2) and a Samsung Nexus-S (Android 4.0.3). On the first one, I did a clean install (clear cache, uninstall, restart device, reinsta...

  • Roadie
  • Hi, Spotify crashes every time I add a song to a playlist. It happens on 2 devices: a Samsung Galaxy Tab P1000 (Android 2.2) and a Samsung Nexus-S (Android 4.0.3). On the first one, I did a clean i...
  • licenced
  • Community Legend
  • 1968 Views
  • 1 replies
  • 1 likes
  • 1968 Views
  • 1 replies
  • 1 likes

Songs not showing on my phone

I have purchased Spotify Premium but the playlists that friends have sent me, which I see in my Inbox on my computer, do not show up on my phone. Any suggestions?

  • Newbie
  • I have purchased Spotify Premium but the playlists that friends have sent me, which I see in my Inbox on my computer, do not show up on my phone.  Any suggestions? 
  • 1957 Views
  • 0 replies
  • 0 likes
  • 1957 Views
  • 0 replies
  • 0 likes

Intermittent Connection

I have a Motorola Droid 3 (XT862) from Verizon running Android 2.3.4 Build 5.5.1_84_D3G-55. Until recently I had been using Audiogalaxy to listen to music from my computer to my phone. I switched to Spotify because if I was at the office and my inter...

  • Casual Listener
  • I have a Motorola Droid 3 (XT862) from Verizon running Android 2.3.4 Build 5.5.1_84_D3G-55.   Until recently I had been using Audiogalaxy to listen to music from my computer to my phone. &nbs...
  • Scoyn27
  • Casual Listener
  • 2595 Views
  • 4 replies
  • 0 likes
  • 2595 Views
  • 4 replies
  • 0 likes

Spotify Freezes

I have been receiving pretty good service from Spotify, but recently noticed the app freezes when I am scrolling through the playlist every so often. If I wait about 15 seconds, it unfreezes and allows me to proceed. Once in while I get an error mess...

  • Regular
  • I have been receiving pretty good service from Spotify, but recently noticed the app freezes when I am scrolling through the playlist every so often.  If I wait about 15 seconds, it unfreezes an...
  • David
  • Spotify Legend
  • 3734 Views
  • 1 replies
  • 0 likes
  • 3734 Views
  • 1 replies
  • 0 likes

Playback pausing mid-playlist due to track time over-running?

Occasionally playback of a synced playlist on my Galaxy Nexus stops at the end of a track (not the end of a playlist) rather than progressing to the next track. I've noticed that when this happens the current playback time indicator is always 2+ seco...

  • Casual Listener
  • Occasionally playback of a synced playlist on my Galaxy Nexus stops at the end of a track (not the end of a playlist) rather than progressing to the next track.   I've noticed that when this h...
  • 1690 Views
  • 0 replies
  • 2 likes
  • 1690 Views
  • 0 replies
  • 2 likes

Spotify Support

I don't think I'm alone here when I say I am saddened by Spotify's level of customer service. Yes, you have fine staff who write and communicate on the boards, albeit they don't (from what I've seen) tend to have much to say for support beyond: clear...

  • Casual Listener
  • I don't think I'm alone here when I say I am saddened by Spotify's level of customer service. Yes, you have fine staff who write and communicate on the boards, albeit they don't (from what I've seen)...
  • 2058 Views
  • 0 replies
  • 2 likes
  • 2058 Views
  • 0 replies
  • 2 likes

Spotify crashes with Amazon mp3s

Spotify Android app crashes every time I try and play a track that I've previously purchased through the amazon mp3 store. It plays all my other music files, but falls over EVERY single time I try and play a track that's been bought through Amazon. M...

  • Newbie
  • Spotify Android app crashes every time I try and play a track that I've previously purchased through the amazon mp3 store.    It plays all my other music files, but falls over EVERY singl...
  • David
  • Spotify Legend
  • 2862 Views
  • 1 replies
  • 0 likes
  • 2862 Views
  • 1 replies
  • 0 likes

Charge froze, delete Spotify, won't reinstall

Charge froze when searching, "do you want to wait"Uninstalled Spotify now will not reinstall on 4G or wifi

  • Casual Listener
  • Charge froze when searching, "do you want to wait" Uninstalled Spotify now will not reinstall on 4G or wifi  
  • mwproto
  • Casual Listener
  • 2252 Views
  • 1 replies
  • 0 likes
  • 2252 Views
  • 1 replies
  • 0 likes

Device Support Roadmap?

Hello, I totally understand that Spotify cannot commit to supporting every iteration and version of Android under the sun. Especially when those versions of the OS are used on such varied types of devices. However, as a Premium customer of a product ...

  • Newbie
  • ...eadlines that are publicly available don't get met. However, there must be a happy medium where Spotify could clearly state that the dates are subject to change at any time. &n...
  • 2453 Views
  • 0 replies
  • 0 likes
  • 2453 Views
  • 0 replies
  • 0 likes

Album cover popup

Is there a way to turn off this album cover popup when changing track... Very annoying...

  • Newbie
  • Is there a way to turn off this album cover popup when changing track... Very annoying...
  • 2171 Views
  • 0 replies
  • 0 likes
  • 2171 Views
  • 0 replies
  • 0 likes

Solved!! Something wrong with my mobile account

Hey! I have premium, but I suddenly can't play my songs offline! I use my phone every day or music so this is a major problem! Please help

  • Casual Listener
  • Hey! I have premium, but I suddenly can't play my songs offline! I use my phone every day or music so this is a major problem! Please help 😞
  • Frank
  • Casual Listener
  • 2824 Views
  • 1 replies
  • 0 likes
  • 2824 Views
  • 1 replies
  • 0 likes