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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391890 Views

545 replies

35 likes

Account
Free
  • 391890 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8229 Views

0 replies

7 likes

  • 8229 Views
  • 0 replies
  • 7 likes

Superuser Contribution Videos do not play when connected to Bluetooth

PlanPremiumCountry New ZelandDeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssuePlaylist videos work fine when I have my headphones plugged into my device or I'm listening via the devices inbuilt speaker. However when I am conne...

Regular

Plan Premium Country  New Zeland Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue Playlist videos work fine when I have my headphones plugged in...

Emsaitis

Newbie

28540 Views

48 replies

8 likes

  • 28540 Views
  • 48 replies
  • 8 likes

Solved!!Superuser Contribution downloading issues

PlanPremiumCountryGermanyDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or Issuefor some reason i cant download songs and i dont know why?i pressed the download button half an hour ago and there are still no downloaded music in ...

Regular

  Plan Premium Country Germany Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue for some reason i cant download songs and i dont know why? i pr...

Maylze

Visitor

2934 Views

4 replies

0 likes

  • 2934 Views
  • 4 replies
  • 0 likes

Superuser Contribution Car View missing

PlanPremiumCountryNew ZealandDeviceSamsung Galaxy S20+ 5GOperating SystemAndroid 11 My Question or IssueAs of today the 'Car Mode' is missing from my settings. I have it on all the time for driving before and after work, but when I started playing mu...

Casual Listener

Plan Premium Country New Zealand Device Samsung Galaxy S20+ 5G Operating System Android 11  My Question or Issue As of today the 'Car Mode' is missing from my settings. I have it on all...

AlexHalex

Casual Listener

137412 Views

260 replies

81 likes

car mode
settings
  • 137412 Views
  • 260 replies
  • 81 likes

Solved!!Superuser Contribution There is a horizontal line dividing in a playlist

PlanPremiumCountryAndroid My Question or IssueThere is a horizontal line dividing on one of my playlists. There are 2 track above the line and all the rest of the tracks are below the line. This horizontal line appears in only one of my playlist and ...

Casual Listener

  Plan Premium Country Android    My Question or Issue There is a horizontal line dividing on one of my playlists. There are 2 track above the line and all the rest of the track...

Neo7771

Casual Listener

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs pause on Android Auto

PlanPremiumCountryUSDevicePixel 8, Pixel 7, Pixel 7aOperating SystemAndroid 13 and Android 14 My Question or IssueWhen requesting music from Spotify using Android Auto in a 2022 Toyota 4Runner with the Entune 2.0 factory head unit, Spotify pauses the...

Regular

Plan Premium Country US Device Pixel 8, Pixel 7, Pixel 7a Operating System Android 13 and Android 14   My Question or Issue When requesting music from Spotify using Android Auto in a 2...

bx_T-Rex

Casual Listener

8498 Views

23 replies

1 likes

android auto
Toyota
  • 8498 Views
  • 23 replies
  • 1 likes

Why is Spotify all of a sudden requiring me to log in every single day!?

Plan - Paid subscriptionCountry - USADevice - Samsung Galaxy 7Operating System - Android Oreo My Question or IssueFor the last month or so, Spotify no longer remembers my log in information. So everytime I want to listen to Spotify, it makes me log i...

Newbie

Plan - Paid subscription Country - USA Device - Samsung Galaxy 7 Operating System - Android Oreo   My Question or Issue For the last month or so, Spotify no longer...

Mendoza3

Visitor

3093 Views

2 replies

0 likes

  • 3093 Views
  • 2 replies
  • 0 likes

I am not using an Alexa to play music and on a playlist it ads random songs

So my air pods are connected to my phone to play music and when I play a playlist with or without air pods after my songs a totally random song starts playing that ice NEVER listend to ever so can Spotify fix this pls I just got premium and it's the ...

Visitor

So my air pods are connected to my phone to play music and when I play a playlist with or without air pods after my songs a totally random song starts playing that ice NEVER listend to ever so can Sp...

Jose_M

Spotify Star

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Spotify UI - very slow responsiveness

I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spotify's side. Only when I install an old APK it gets ...

Regular

I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spot...

andlasa

Newbie

10615 Views

27 replies

6 likes

  • 10615 Views
  • 27 replies
  • 6 likes

Superuser Contribution Why can't I change the order of my songs in my playlist

I can't change the order of my songs in my playlist there's no filter button every time I click the edit playlist it only shows up to change the picture never the songs nothing is working I've looked at other solution and everytime I see someone say ...

Visitor

I can't change the order of my songs in my playlist there's no filter button every time I click the edit playlist it only shows up to change the picture never the songs nothing is working I've looked...

Khushi_11

Regular

58396 Views

15 replies

3 likes

  • 58396 Views
  • 15 replies
  • 3 likes

Superuser Contribution Spotify connect, volume slider disabled

I am using the latest Spotify app version and I cannot adjust volume of a remote device, which is connected to the same WIFI and recognized as a Spotify Connect device Tried so far: - Android (Galaxy S20) to Android (Galaxy S10) - Android (Galaxy S20...

Roadie

I am using the latest Spotify app version and I cannot adjust volume of a remote device, which is connected to the same WIFI and recognized as a Spotify Connect device Tried so far: - Android (Ga...

Yirmeyahu717

Newbie

18501 Views

19 replies

3 likes

  • 18501 Views
  • 19 replies
  • 3 likes

Superuser Contribution Not allowing equlizer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maria

Moderator

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Up Next" or Queue Not Matching List of Songs In Radios

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21 Ultra 5GOperating SystemAndroid v11.0, One UI v3.1 My Question or IssueRadios used to have a queue that played the songs in the list in order. While "Liked Songs" and other playlists keep the qu...

Casual Listener

  Plan Premium Country United States Device Samsung Galaxy S21 Ultra 5G Operating System Android v11.0, One UI v3.1   My Question or Issue Radios used to have a queue that played...

nazar-pc

Newbie

4574 Views

17 replies

5 likes

Android
android 11
Queue Problems
Up next
  • 4574 Views
  • 17 replies
  • 5 likes

Superuser Contribution Rewind & Fast Forward Disabled on Lock Screen

PlanFreeCountryUSADeviceSamsung Galaxy A71 5GOperating SystemAndroid 11Hello!As of a few days ago, the buttons for Spotify on my lock screen are grayed out. I can pause/play, but I cannot rewind or fast forward.I've already tried:Clear cache / storag...

Music Fan

Plan Free Country USA Device Samsung Galaxy A71 5G Operating System Android 11 Hello! As of a few days ago, the buttons for Spotify on my lock screen are grayed out. I can pause/play, but ...

Evil_Noah

Casual Listener

21354 Views

62 replies

5 likes

Other
  • 21354 Views
  • 62 replies
  • 5 likes

Superuser Contribution Spotify Starts Playing Random Playlists When I Open the App When Connected to Car Bluetooth.

PlanPremiumCountryCanadaDeviceSamsung Galaxy S22Operating SystemAndroid 14 (One UI 6.0) My Question or IssueThis issue started happening about a month ago, after an update. Whenever Spotify is connected to my car's bluetooth, everytime I open the app...

Regular

Plan Premium Country Canada Device Samsung Galaxy S22 Operating System Android 14 (One UI 6.0)   My Question or Issue This issue started happening about a month ago, after an update. ...

Lockon

Casual Listener

9043 Views

24 replies

5 likes

  • 9043 Views
  • 24 replies
  • 5 likes

Superuser Contribution Deletion of app data.

I have changed storage location from internal mem to SD card. However 6gb app data has not been removed, I need space. Can I safely just delete the app data. Many of my existing pod downloads did not get transfered to my sd card.

Casual Listener

I have changed storage location from internal mem to SD card. However 6gb app data has not been removed, I need space. Can I safely just delete the app data. Many of my existing pod downloads did not...

MihailY

Moderator

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify not loading on my Android TV

PlanPremiumCountryCyprusDeviceSony Android TVOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify is failing to load on my TV, it was fine on Sunday 4th May, but on Monday it wouldn't load, and it won't load today eithe...

Regular

Plan Premium Country Cyprus Device Sony Android TV Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify is failing to load on my TV, it was fine...

ian_whitehead-cy

Regular

1140 Views

7 replies

0 likes

  • 1140 Views
  • 7 replies
  • 0 likes

Superuser Contribution Instagram Fade effect

When you share your song on instagram, it gives you 3 options where 2 of them are plain colors and 1 has a faded effect but I don't see it. I even updated Spotify and instagram and nothing has changed. Please help

Casual Listener

When you share your song on instagram, it gives you 3 options where 2 of them are plain colors and 1 has a faded effect but I don't see it. I even updated Spotify and instagram and nothing has change...

Yordan

Moderator

639 Views

3 replies

0 likes

  • 639 Views
  • 3 replies
  • 0 likes