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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392069 Views

545 replies

35 likes

Account
Free
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8244 Views

0 replies

7 likes

  • 8244 Views
  • 0 replies
  • 7 likes

Solved!! Premium subscription with Ads!

I use the Spotify app on my Samsung Galaxy, and today it started playing ads and interrupting tracks even though I pay for a premium individual plan. Whenever I open the app, my account doesn't seem to connect automatically like it used to? I try to ...

Newbie

I use the Spotify app on my Samsung Galaxy, and today it started playing ads and interrupting tracks even though I pay for a premium individual plan. Whenever I open the app, my account doesn't seem ...

pun10tial

Roadie

1218 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Shuffle

PlanFreeCountryGermanyDevicemotorola edge 40Operating Systemandroid?My Question or IssueI don't have Premium. I got a week or so for free (thx btw) but now this week is over. The problem is that shuffle is still aktive. It shouldn't because it's a Pr...

Visitor

Plan Free Country Germany Device motorola edge 40 Operating System android? My Question or Issue I don't have Premium. I got a week or so for free (thx btw) but now this week is over. The pr...

Joan

Moderator

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution No repeat button on premium

PlanPremiumCountryUSA My Question or IssueThe repeat button is no longer in the three dot menu on the now playing screen nor anywhere else.

Casual Listener

  Plan Premium Country USA   My Question or Issue The repeat button is no longer in the three dot menu on the now playing screen nor anywhere else.

EggoDaytona

Casual Listener

7448 Views

13 replies

0 likes

  • 7448 Views
  • 13 replies
  • 0 likes

Superuser Contribution las letras de las canciones se ven muy grandes, ya no se ven como antes

antes las letras se veían muy bien porq entraban todas y estaban bien a acomodadas, pero desde hace 1 o 2 semanas las letras se ven muy grandes y no entran en la ft, además se ve feo

Visitor

antes las letras se veían muy bien porq entraban todas y estaban bien a acomodadas, pero desde hace 1 o 2 semanas las letras se ven muy grandes y no entran en la ft, además se ve feo

Leo_mo

Newbie

966 Views

2 replies

2 likes

  • 966 Views
  • 2 replies
  • 2 likes

Superuser Contribution Popping sound when streaming SPOTIFY on the Google Nest Speakers

There is a random "popping" / "crackling" sound that occurs when streaming SPOTIFY on the Google Nest Speakers. This ruins the whole music listening experience! Is Spotify aware of this? Is it a Spotify or Google problem? Thanks---2 AUDIO files that ...

Composer

There is a random "popping" / "crackling" sound that occurs when streaming SPOTIFY on the Google Nest Speakers. This ruins the whole music listening experience!   Is Spotify aware of this? Is ...

arnemiguel

Casual Listener

7965 Views

23 replies

1 likes

  • 7965 Views
  • 23 replies
  • 1 likes

Superuser Contribution [Podcasts] New Episodes feed is broken

When I scroll down my New Episodes feed to check what I've missed, at a certain point the entire feed disappears (it looks like everything gets pulled up to the top) and I'm left with a black screen. It will reset after several minutes, but every tim...

Casual Listener

When I scroll down my New Episodes feed to check what I've missed, at a certain point the entire feed disappears (it looks like everything gets pulled up to the top) and I'm left with a black screen....

Eni

Moderator

24761 Views

121 replies

16 likes

Other
  • 24761 Views
  • 121 replies
  • 16 likes

Superuser Contribution My phone started playing music by itself In the middle of the night

When I woke up in the middle of the night my phone was playing music I’m not sure how cause I haven’t even been in Spotify for a good week at least when it randomly started playing I checked my recents on Spotify and it had a bunch of songs going bac...

Visitor

When I woke up in the middle of the night my phone was playing music I’m not sure how cause I haven’t even been in Spotify for a good week at least when it randomly started playing I checked my recen...

Novy

Moderator

1357 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution can not login to my account though android app

PlanPremiumCountryhongkong Deviceredminote11tproOperating System Android My Question or IssueI have tried so many times and still can't login to my account and i have tried change my password still cant login

Casual Listener

  Plan Premium Country hongkong   Device redminote11tpro Operating System  Android   My Question or Issue I have tried so many times and still can't login to my accoun...

Ivelina

Moderator

582 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Recommended Songs Issue

When using Spotify with Android Auto it automatically plays recommended Songs instead of going to the next song in my created playlists. I have already turned off all auto play features that I can find. It plays my liked songs playlist in the correct...

Newbie

When using Spotify with Android Auto it automatically plays recommended Songs instead of going to the next song in my created playlists. I have already turned off all auto play features that I can fi...

Vasil

Moderator

346 Views

1 replies

0 likes

  • 346 Views
  • 1 replies
  • 0 likes

Delete Single items from queue

You already had the Feature to delete Single items in the queue by selecting them with tapping on the Image and then delete it (or more selected) from queue over trashbin icon. Please add it to the New UI also PlanPremiumCountry DeviceSony Xperia 1 V...

Newbie

You already had the Feature to delete Single items in the queue by selecting them with tapping on the Image and then delete it (or more selected) from queue over trashbin icon. Please add it to the N...

ribezaz

Spotify Star

485 Views

1 replies

1 likes

queue
  • 485 Views
  • 1 replies
  • 1 likes

Superuser Contribution only 50% of favorite songs are active when offline using spotify premium.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Novy

Moderator

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast queue changed or cleared

PlanPremiumCountryUnited States DeviceSamsung Galaxy s23Operating SystemAndroid 14Spotify Version8.9.38.494 My IssueIt's a two part issue, but both parts seem to be linked to opening the app while connected to bluetooth.When listening to a podcasts b...

Gig Goer

Plan Premium Country United States   Device Samsung Galaxy s23 Operating System Android 14 Spotify Version 8.9.38.494   My Issue It's a two part issue, but both parts seem to b...

Funkle

Visitor

1921 Views

5 replies

1 likes

  • 1921 Views
  • 5 replies
  • 1 likes

Not playing songs on a few albums

Listening to a artist and there songs are skipping for some reason .PlanFree/PremiumCountry DeviceSamsung galaxy s25 ultraOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Listening to a artist and there songs are skipping for some reason . Plan Free/Premium Country   Device Samsung galaxy s25 ultra Operating System (iOS 10, Android Oreo, Windows 10,e...

RayyW0

Spotify Star

467 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Night Light filter 'Unavailable' in certain parts of Spotify

PlanPremiumCountryUKDevicemoto g24Operating SystemAndroid 14 My Question or IssueThe Android system night light and extra dim options are both greyed out in Android with the text 'Unavailable' when in some screens in Spotify.It seems to happen when S...

Casual Listener

Plan Premium Country UK Device moto g24 Operating System Android 14   My Question or Issue The Android system night light and extra dim options are both greyed out in Android with the ...

shiftypistachio

Casual Listener

972 Views

4 replies

0 likes

  • 972 Views
  • 4 replies
  • 0 likes

Music

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...

Jose_M

Spotify Star

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Split-Screen Support Missing on Android

Hello Spotify Support Team,I've recently noticed that Spotify no longer supports split-screen mode on my Android device (Zenfone 11 Ultra, Android 14). This feature was working before, but now it seems to be disabled.I often use split-screen to multi...

Newbie

Hello Spotify Support Team, I've recently noticed that Spotify no longer supports split-screen mode on my Android device (Zenfone 11 Ultra, Android 14). This feature was working before, but now it...

svendllavendel

Casual Listener

4149 Views

11 replies

6 likes

  • 4149 Views
  • 11 replies
  • 6 likes

Superuser Contribution Podcast changes after 3 hours

PlanPremiumCountry UK DeviceSamsung S22Operating System My Question or Issue We like listening to a 12 hour podcast overnight like sleep sounds. It has to last the whole time we are sleeping. We have tried two different podcasts both of which change ...

Newbie

Plan Premium Country UK   Device Samsung S22 Operating System     My Question or Issue   We like listening to a 12 hour podcast overnight like sleep sounds. It has to l...

Anthemosity

Visitor

570 Views

2 replies

0 likes

  • 570 Views
  • 2 replies
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Superuser Contribution Shared links doesn't work

PlanPremiumCountrySwedenDeviceOnePlus NordOperating SystemAndroid 11BrowserChrome, Brave My Question or IssueI've seen other topics here about shared links not working and they've been closed without action, like this one for example: https://communi...

Casual Listener

Plan Premium Country Sweden Device OnePlus Nord Operating System Android 11 Browser Chrome, Brave   My Question or Issue I've seen other topics here about shared links not working an...

muwaffaq

Casual Listener

50119 Views

97 replies

21 likes

Android
Share links
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  • 97 replies
  • 21 likes

Music is not available on my device

I wanted to listen to the music used in Evangelion, "Fly me to the moon", but I'm having trouble. An error occurred. "Music is not available on the device" The text appears.

Newbie

I wanted to listen to the music used in Evangelion, "Fly me to the moon", but I'm having trouble. An error occurred. "Music is not available on the device" The text appears.

osornios

Spotify Star

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes