Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393015 Views

546 replies

35 likes

Account
Free
  • 393015 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8304 Views

0 replies

7 likes

  • 8304 Views
  • 0 replies
  • 7 likes

Superuser Contribution song not showing up when i add to playlist

the song "This Could Build us a Home" by The Garden wont show up in my playlists for some reason, and i already tried reinstalling Spotify, any help?

Visitor

the song "This Could Build us a Home" by The Garden wont show up in my playlists for some reason, and i already tried reinstalling Spotify, any help?

Vasil

Moderator

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Solved!! 8.9.2.126 Keep crushing

PlanPremiumCountryTurkiyeDevicePoco X5 proOperating SystemAndroid 13 My Question or Issue Last cruch repot java.lang.ClassCastException at p.g3u.s(SourceFile:1) at p.vk1.get(SourceFile:347) at p.wkg.get(SourceFile:14) at p.gj0.get(SourceFile:652) at ...

Music Fan

Plan Premium Country Turkiye Device Poco X5 pro Operating System Android 13   My Question or Issue   Last cruch repot   java.lang.ClassCastException  at p.g3u.s(Sour...

Not applicable

10003 Views

56 replies

18 likes

  • 10003 Views
  • 56 replies
  • 18 likes

Superuser Contribution Spotify says "no internet connection available", but will play SOME online music

PlanPremiumCountryUSADeviceSamsung S21 UltraOperating SystemAndroid 12 My Question or IssueGot an S21 Ultra a few weeks ago. Ever since, Spotify is almost always saying it is offline, and that there is "no internet connection available". HOWEVER -- i...

Casual Listener

Plan Premium Country USA Device Samsung S21 Ultra Operating System Android 12   My Question or Issue Got an S21 Ultra a few weeks ago. Ever since, Spotify is almost always saying it is...

jbgnalk

Visitor

102408 Views

70 replies

6 likes

  • 102408 Views
  • 70 replies
  • 6 likes

Superuser Contribution Android app not showing album art

PlanPremiumDeviceOppo Find X2 Pro / Lenovo P11 ProOperating SystemAndroid 12 / 11 My Question or Issue:Album art stops being displayed in library. Reinstalling the app temporarily fixes the problem, but it returns after a couple of days. Artist artwo...

Regular

Plan Premium Device Oppo Find X2 Pro / Lenovo P11 Pro Operating System Android 12 / 11   My Question or Issue: Album art stops being displayed in library. Reinstalling the app temporaril...

user-removed

Not applicable

13841 Views

38 replies

8 likes

  • 13841 Views
  • 38 replies
  • 8 likes

Superuser Contribution Why can't I view the bottom of my playlist on mobile

I have a playlist of 303 songs I cannot see anything past may 2024. It only shows 94 songs and loops when I play the last song at the end of the playlist. I am on android I have a Family Premium account I turn auto mix off. Please help me I am going ...

Visitor

I have a playlist of 303 songs I cannot see anything past may 2024. It only shows 94 songs and loops when I play the last song at the end of the playlist. I am on android I have a Family Premium acco...

Vasil

Moderator

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disconnecting Spotify connect

Hi there, I have Spotify premium in new Zealand. I have an iphone 8 that is connected to a speaker in my baby's room. We play White Noise through this phone and speaker. I need this to be linked to my account so there are no ads. For my every day pho...

Casual Listener

Hi there,    I have Spotify premium in new Zealand.    I have an iphone 8 that is connected to a speaker in my baby's room. We play White Noise through this phone and speaker....

Vasil

Moderator

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

android 5.0.2 install bricht nach download ab

Hallo,ich habe das Problem das seit einigen Wochen durch irgend ein Update Spotify mein Wiko Ridge 4G (Android 5.0.2) zum andauernden Neustart brachte. Welches Update das war konnte ich nicht rausfinden. Habe jetzt schon das Betriebssystem komplett n...

Casual Listener

Hallo, ich habe das Problem das seit einigen Wochen durch irgend ein Update Spotify mein Wiko Ridge 4G (Android 5.0.2) zum andauernden Neustart brachte. Welches Update das war konnte ich nicht rausf...

26504199

Newbie

2704 Views

7 replies

2 likes

  • 2704 Views
  • 7 replies
  • 2 likes

Superuser Contribution Smart shuffle should shuffle your playlist AND recommend songs

apparently, smart shuffle ONLY adds recommended songs to your playlist. Either rename Smart Shuffle to Smart Recommendations, or make it so that Smart Shuffle actually shuffles your playlist as well. I would love to find new music to listen to.

Newbie

apparently, smart shuffle ONLY adds recommended songs to your playlist. Either rename Smart Shuffle to Smart Recommendations, or make it so that Smart Shuffle actually shuffles your playlist as well....

Vasil

Moderator

889 Views

1 replies

0 likes

  • 889 Views
  • 1 replies
  • 0 likes

Superuser Contribution EQ turns off intermittently

Has anyone else noticed that the EQ will occasionally just turn itself off mid-playback? It turns back on again as soon as you go back into the audio effects settings page. This happens while connected to speakers via bluetooth. I don't know if it ha...

Newbie

Has anyone else noticed that the EQ will occasionally just turn itself off mid-playback? It turns back on again as soon as you go back into the audio effects settings page. This happens while con...

TheCrystalGlow

Music Fan

4311 Views

11 replies

0 likes

  • 4311 Views
  • 11 replies
  • 0 likes

Superuser Contribution Randomly pausing and skipping (wired headphones)

DeviceOnePlus 6Operating SystemAndroid 11 I use wired headphones on my OnePlus and Spotify has started randomly pausing and skipping songs. NOTICE: I know why this happens. The headphone wire is getting old and that means that the connection is not 1...

Casual Listener

Device OnePlus 6 Operating System Android 11   I use wired headphones on my OnePlus and Spotify has started randomly pausing and skipping songs. NOTICE: I know why this happens. The headpho...

Yordan

Moderator

5192 Views

3 replies

0 likes

  • 5192 Views
  • 3 replies
  • 0 likes

Superuser Contribution Content not loading even on older Android devices

I've recently had to switch to using an older phone for the moment due to my main phone being sent off for repairs. My Spotify client won't load any kind of content at all. Personal and curated playlists show up as being empty, artist pages will not ...

Newbie

I've recently had to switch to using an older phone for the moment due to my main phone being sent off for repairs. My Spotify client won't load any kind of content at all. Personal and curated playl...

Sunnymoonlite

Newbie

984 Views

2 replies

0 likes

Android
App Help
  • 984 Views
  • 2 replies
  • 0 likes

Superuser Contribution volume increasing when sleep timer is on

when the sleep timer is on songs sometimes start playing really loud it only happens when sleep timer is on and returns to normal volume after I pause it.

Visitor

when the sleep timer is on songs sometimes start playing really loud it only happens when sleep timer is on and returns to normal volume after I pause it.

MihailY

Moderator

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Resuming Play After Phone Call

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssuePreviously I could play music, it would pause when a call came through,a nd resume after the call. Something has happened now to stop it, and I ...

Casual Listener

Plan Premium Country United Kingdom Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue Previously I could play music, it would pause when a call came throu...

Not applicable

5745 Views

6 replies

0 likes

  • 5745 Views
  • 6 replies
  • 0 likes

Superuser Contribution Car mode doesn't work offline

PlanPremiumDeviceRedmi Note 9M2003J15SSOSMIUI Global 12.5.1 Sable12.5.1.0 (RJOMIXM)Android Version11 RP1A.200720.011Security Update 2021-07-01Spotify Version8.6.62.1029My IssueCar mode doesn't work offline. When online, the lower part of the car mode...

Regular

Plan Premium Device Redmi Note 9 M2003J15SS OS MIUI Global 12.5.1 Sable 12.5.1.0 (RJOMIXM) Android Version 11 RP1A.200720.011 Security Update 2021-07-01 Spotify Version 8.6.62.1029 My Is...

Not applicable

1599 Views

4 replies

0 likes

  • 1599 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution How do I access settings?

I remember the whole time I've used spotify, the "settings" icon was always on the home screen in the top right corner. But it's not there anymore...I've gone through every screen looking for settings but it's not there anymore. Where has it moved to...

Casual Listener

I remember the whole time I've used spotify, the "settings" icon was always on the home screen in the top right corner. But it's not there anymore... I've gone through every screen looking for set...

-Inf3rno_Wav3-

Newbie

26803 Views

2 replies

3 likes

  • 26803 Views
  • 2 replies
  • 3 likes

Superuser Contribution Unable to login due to Offline mode

PlanPremiumCountryUSADeviceSamsung Galaxy S10eOperating SystemAndroid 11 My Question or IssueI must start by saying that I am extremely disappointed that this is still a problem when I found several threads dating back to 2017 about this very issue. ...

Regular

Plan Premium Country USA Device Samsung Galaxy S10e Operating System Android 11   My Question or Issue I must start by saying that I am extremely disappointed that this is still a prob...

31bajrmlhm4cwj6a7ijr

Newbie

4126 Views

10 replies

2 likes

  • 4126 Views
  • 10 replies
  • 2 likes

Superuser Contribution Multiple android issues

Hello, I'm in the US, use the family plan and am having some issues with one of our devices. He has a Motorola razr plus 2023 and the OS is Android 14. First off, his device does not seem to be using smart shuffle properly when picking artist radio s...

Newbie

Hello, I'm in the US, use the family plan and am having some issues with one of our devices.   He has a Motorola razr plus 2023 and the OS is Android 14. First off, his device does not seem to...

Ivelina

Moderator

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung Galaxy Gear S3 watch app - no longer able to play any saved offline songs. Only remote.

Hi all, The latest update for Samsung Gear S3 watch has completely broken the app. I'm currently unable to play any saved offline songs - there's no option anymore, just a load of suggested playlists. The only thing that works currently is remote pla...

Visitor

Hi all,   The latest update for Samsung Gear S3 watch has completely broken the app. I'm currently unable to play any saved offline songs - there's no option anymore, just a load of suggested ...

michaelf1986

Regular

4365 Views

7 replies

2 likes

  • 4365 Views
  • 7 replies
  • 2 likes

Superuser Contribution [WearOS] Offline music not playing

Hi, I'm having issues with offline playback on Spotify and a Galaxy Watch 4. If I download some songs and I'm connected through Bluetooth to my phone it works fine, but once I'm disconnected from my phone the songs won't start. It worked fine just a ...

Casual Listener

Hi,    I'm having issues with offline playback on Spotify and a Galaxy Watch 4. If I download some songs and I'm connected through Bluetooth to my phone it works fine, but once I'm discon...

z3karlos

Regular

7127 Views

26 replies

1 likes

  • 7127 Views
  • 26 replies
  • 1 likes