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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

393063 Views

546 replies

35 likes

Account
Free
  • 393063 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8311 Views

0 replies

7 likes

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Solved!!Superuser Contribution Why is shuffle play ALWAYS default, FORCED?

It is very annoying that one has to first Shuffle play a playlist and then go to the Now Playing and then tap on the shuffle icon to be able to TURN OFF Shuffle and to play the next tracks in order. This is ridiculous because we might be playing the ...

Gig Goer

It is very annoying that one has to first Shuffle play a playlist and then go to the Now Playing and then tap on the shuffle icon to be able to TURN OFF Shuffle and to play the next tracks in order. ...

Kamilahg

Casual Listener

90232 Views

24 replies

25 likes

Shuffle play
  • 90232 Views
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  • 25 likes

Superuser Contribution Song lengths visible?

Is there a way to make the app show song lengths in playlists or album pages?PlanPremiumCountry DeviceSamsung Galaxy s22Operating SystemAndroid 14

Casual Listener

Is there a way to make the app show song lengths in playlists or album pages? Plan Premium Country 🇬🇧  Device Samsung Galaxy s22 Operating System Android 14  

julia113

Regular

5501 Views

4 replies

5 likes

  • 5501 Views
  • 4 replies
  • 5 likes

Cancel download

A download has been at 99% completed for over 3hrs. I can't see what is being downloaded and can't stop it.

Casual Listener

A download has been at 99% completed for over 3hrs. I can't see what is being downloaded and can't stop it.

purr44

Newbie

1483 Views

4 replies

0 likes

  • 1483 Views
  • 4 replies
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Superuser Contribution The app keep pausing with out me pausing it?it plays well in air plain mode

I play music and a few sec or min latter the music pauses. If I set It on air plain mode it plays well no interruptions. This is on my galaxy note 24 using Samsung wireless head phones.

Visitor

I play music and a few sec or min latter the music pauses. If I set It on air plain mode it plays well no interruptions. This is on my galaxy note 24 using Samsung wireless head phones.

Eni

Moderator

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
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Superuser Contribution Problem using the app in Samsung A21s

My Question or Issue: Hello. I have a problem with the app in my phone (samsung a21s) and I see a lot of people posting that they have the same problem with the same model of phone. I talked with the support a week ago and they solved me the problem ...

Casual Listener

My Question or Issue:  Hello. I have a problem with the app in my phone (samsung a21s) and I see a lot of people posting that they have the same problem with the same model of phone. I talked w...

JF-Sabando-cl

Newbie

3615 Views

38 replies

1 likes

  • 3615 Views
  • 38 replies
  • 1 likes

Superuser Contribution podcasts and music wont play after a fresh install

i reinstalled the main app after getting tired of the lite version's way of shuffling and UI. i was able to login as usual but when i tried playing a podcast, any podcast, it just gives me the "something went wrong" error. With songs it just plays an...

Newbie

i reinstalled the main app after getting tired of the lite version's way of shuffling and UI. i was able to login as usual but when i tried playing a podcast, any podcast, it just gives me the "somet...

Not applicable

619 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution Similar songs not playing after searched song anymore

When I first used Spotify, there used to be a feature where the app would play random songs after the one that I manually searched for but now it's gone. I tried enabling shuffle, disabling repeat and making sure autoplay is enabled but nothing chang...

Casual Listener

When I first used Spotify, there used to be a feature where the app would play random songs after the one that I manually searched for but now it's gone.   I tried enabling shuffle, disabling ...

Susan_GP

Moderator

3508 Views

7 replies

1 likes

  • 3508 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Doesn't Download Songs on Samsung Watch 4

PlanPremiumCountryUSDeviceSamsung Watch 4 ClassicOperating SystemWearOS My Question or IssueEvery time I press the "download to watch" button in any Spotify playlist, it loads for a second and then stops loading and returns to "download to watch" aga...

Casual Listener

Plan Premium Country US Device Samsung Watch 4 Classic Operating System WearOS   My Question or Issue Every time I press the "download to watch" button in any Spotify playlist, it load...

Eni

Moderator

6014 Views

6 replies

1 likes

  • 6014 Views
  • 6 replies
  • 1 likes

Superuser Contribution Google assistant does not recognize spotify as music provider

PlanPremiumCountrySloveniaDevicePixel 4aOperating SystemAndroid 11Spotify verision8.5.89.901 IssueGoogle assistant does not recognize spotify as music provider (see screenshot 1). When I ask google assistant to play a song it tells me that it is only...

Music Fan

Plan Premium Country Slovenia Device Pixel 4a Operating System Android 11 Spotify verision 8.5.89.901   Issue Google assistant does not recognize spotify as music provider (see scree...

kevinkoo

Newbie

10319 Views

26 replies

0 likes

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  • 26 replies
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Superuser Contribution I Cant Change my profile picture

When i try to change my profile picture it loads up a bit then stops and says "we coudlnt do it want to try again?" Nothing wrong with my internet or storage and its a picture of myself not explicit or some other people etc.PlanPremiumCountryTurkeyDe...

Visitor

When i try to change my profile picture it loads up a bit then stops and says "we coudlnt do it want to try again?" Nothing wrong with my internet or storage and its a picture of myself not explicit ...

Joan

Moderator

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Listen To Local Files

PlanPremium CountryUSADeviceSamsung Galaxy S9+My Question or Issue So on my Spotify Playlist I have about 20-30 local file songs. I can listen to them with no problem on my Windows 10 PC, but they are not playable through my phone. I've copied the lo...

Visitor

Plan Premium  Country USA Device Samsung Galaxy S9+ My Question or Issue   So on my Spotify Playlist I have about 20-30 local file songs. I can listen to them with no problem on my ...

Not applicable

3748 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Not all buttons and menu items are accessible in 1280x720 resolution (android car radio unit)

PlanFree/PremiumCountryUSDeviceEonon car radio unit with 10 inch screen at 1280x720Operating SystemAndroid My Question or IssueI am unable to access all functions and menu options on my car radio unit. I believe this is due to the resolution of the s...

Regular

Plan Free/Premium Country US Device Eonon car radio unit with 10 inch screen at 1280x720 Operating System Android   My Question or Issue I am unable to access all functions and menu op...

FabianJRA

Newbie

1069 Views

6 replies

0 likes

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Superuser Contribution App slows down in most categories

PlanPremiumCountrySwitzerlansDeviceGalaxy S21 UltraOperating SystemAndroid 14 In most of my interactions with the Spotify app, it takes 1-2 seconds to respond. This has only been the case since last week. I've cleared my cache and don't have battery ...

Visitor

Plan Premium Country Switzerlans Device Galaxy S21 Ultra Operating System Android 14   In most of my interactions with the Spotify app, it takes 1-2 seconds to respond. This has only be...

OscarDC

Moderator

629 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Stop rewinding podcasts after notifications

So I listen to Spotify on my Galaxy s23 ultra. I like listening to podcasts. Every single time I get a notification the podcast rewinds for about 10 seconds. I don't mind the podcast being interrupted. But I feel like there should be a setting to tur...

Visitor

So I listen to Spotify on my Galaxy s23 ultra. I like listening to podcasts. Every single time I get a notification the podcast rewinds for about 10 seconds. I don't mind the podcast being interrupte...

Anth76

Casual Listener

2029 Views

6 replies

1 likes

  • 2029 Views
  • 6 replies
  • 1 likes

Superuser Contribution Payment method not found

PlanFree/PremiumCountryEgyptDevice(iPhone 14)Operating System(iOS 18) My Question or IssueI can't find credits payment method

Newbie

Plan Free/Premium Country Egypt Device (iPhone 14) Operating System (iOS 18)   My Question or Issue I can't find credits payment method

Yordan

Moderator

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When I click on an album, it has songs in it that are not on the album.

I am on mobile and have premium, but whenever I click on an album I want to listen to, the songs are out of order and some songs are not even on the album

Casual Listener

I am on mobile and have premium, but whenever I click on an album I want to listen to, the songs are out of order and some songs are not even on the album

Ilovelendricklamar

Casual Listener

4316 Views

4 replies

0 likes

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  • 4 replies
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Solved!!Superuser Contribution Sleep timer only works when not casting to another device?

PlanPremiumCountryCanadaDeviceSamsung TAB S7+Operating SystemAndroid My Question or Issuewhen I listen on the tablet, the sleep timer works. However, when I am listening on another device through Spotify connect, the sleep timer does not function. Th...

Music Fan

Plan Premium Country Canada Device Samsung TAB S7+ Operating System Android   My Question or Issue when I listen on the tablet, the sleep timer works. However, when I am listening on a...

Not applicable

8469 Views

5 replies

6 likes

  • 8469 Views
  • 5 replies
  • 6 likes

Superuser Contribution Spotify offline mode

PlanPremium Country Australia DeviceSamsung Galaxy S24 Operating SystemAndroid My Question or IssueMy Spotify app continually says I am in offline mode and can't seem to find my internet connection (which is working fine on other devices) I've tried ...

Casual Listener

Plan Premium   Country  Australia   Device Samsung Galaxy S24   Operating System Android   My Question or Issue My Spotify app continually says I am in offline m...

Not applicable

22495 Views

11 replies

3 likes

  • 22495 Views
  • 11 replies
  • 3 likes