Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
392993 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
If I select a music category like Dance or HipHop I get tons of different suggestions like new releases, modern, old school etc. However when I select Rock it only shows 'legendary, the core of rock music and latin rock'.
If I select a music category like Dance or HipHop I get tons of different suggestions like new releases, modern, old school etc. However when I select Rock it only shows 'legendary, the core of rock ...
Visitor
1738 Views
10 replies
1 likes
Hi, I am noticing that my main header photo visible on desktop isn't showing on mobile. Instead on mobile my profile image is used which is obviously much smaller therefore doesn't fit quite right. How do I force the main header photo to be used as t...
Hi, I am noticing that my main header photo visible on desktop isn't showing on mobile. Instead on mobile my profile image is used which is obviously much smaller therefore doesn't fit quite...
Newbie
20216 Views
4 replies
1 likes
of my place. All tracks are marked "Finished" from the first listening.
of my place. All tracks are marked "Finished" from the first listening.
Moderator
692 Views
3 replies
0 likes
Cheapest plan for 3 months ,9.99 every 28 days is to expensive
Cheapest plan for 3 months ,9.99 every 28 days is to expensive
Moderator
581 Views
2 replies
0 likes
PlanFree/PremiumCountry United StatesDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I play spotify all day and I usually can queue up a whole day of podcasts and let it continue without issues. Recently the queued music wil...
Plan Free/Premium Country United States Device Samsung Galaxy S9+ Operating System Android Oreo My Question or Issue I play spotify all day and I usually can queue u...
Visitor
6557 Views
6 replies
2 likes
PlanPremiumCountryAustralia Operating SystemAndroid My Question or IssueI think a crossfeed option on the android app is necessary as when listening to Spotify using headphones the sound is imbalanced especially with the vocals favouring one speaker.
Plan Premium Country Australia Operating System Android My Question or Issue I think a crossfeed option on the android app is necessary as when listening to Spotify using h...
Casual Listener
3076 Views
5 replies
29 likes
PlanPremiumCountrySpainDeviceSamsung & Realme devicesOperating SystemAndroid 14 & 11 My Question or IssueSince recently (less than two months ago) when the mobile phone is connected by bluetooth to the car radio (there are several cars with different...
Plan Premium Country Spain Device Samsung & Realme devices Operating System Android 14 & 11 My Question or Issue Since recently (less than two months ago) when the mo...
Moderator
3276 Views
4 replies
0 likes
Plan PremiumDevice Huawei Honor 8Operating System Android 7 My Question or IssueI can't play any episodes of the podcast on my phone. They are selected for playing as I press play, but they do not play. On my desktop they work without problems. The o...
Plan Premium Device Huawei Honor 8 Operating System Android 7 My Question or Issue I can't play any episodes of the podcast on my phone. They are selected for playing as I press play...
Newbie
5807 Views
23 replies
0 likes
I have never listened to hip hop or rap before on Spotify so why is it suggesting it. I want to fix it
I have never listened to hip hop or rap before on Spotify so why is it suggesting it. I want to fix it
Visitor
2191 Views
5 replies
0 likes
The playlists, including the ones I've made myself and the ones recommended by spotify aren't loading/are empty. the songs aren't playing either. everytime i play a song, it turns back off.
The playlists, including the ones I've made myself and the ones recommended by spotify aren't loading/are empty. the songs aren't playing either. everytime i play a song, it turns back off.
Spotify Star
454 Views
1 replies
0 likes
PlanPremiumCountryUKDevicePumpkin Android Car StereoOperating SystemAndroid My Question or IssueOffline mode was always SUPER reliable last year. It did what it says on the tin, you download once and it just always worked. I know for a fact that a re...
Plan Premium Country UK Device Pumpkin Android Car Stereo Operating System Android My Question or Issue Offline mode was always SUPER reliable last year. It did what it...
Spotify Star
2779 Views
11 replies
1 likes
PlanPremiumCountryUSDevice2023 GM products with the Android 12 Infotainment systemOperating SystemAndroid 12 GM Infotainment system My Question or IssueAt random when I press to skip a song in the area I circled in red will have the previous song dis...
Plan Premium Country US Device 2023 GM products with the Android 12 Infotainment system Operating System Android 12 GM Infotainment system My Question or Issue At random when I press...
367 Views
0 replies
0 likes
PlanFamilyCountryColombia DevicePOCO F5 ProOperating SystemAndroid 14 (HyperOS 1.0.9.0) My Question or IssueOver the years, it seems like the shuffle feature is broken and will not shuffle complete playlists. However, I just noticed that a playlist w...
Plan Family Country Colombia Device POCO F5 Pro Operating System Android 14 (HyperOS 1.0.9.0) My Question or Issue Over the years, it seems like the shuffle feature is ...
Spotify Star
368 Views
1 replies
0 likes
My spotify just started constantly alternating between Pause and play. It'll Play for a couple seconds then Pause and then play and Pause again. As well when I close the app or try to stop the music it starts up again by itself and does the pause/Pla...
My spotify just started constantly alternating between Pause and play. It'll Play for a couple seconds then Pause and then play and Pause again. As well when I close the app or try to stop the music ...
Spotify Star
788 Views
1 replies
0 likes
I have spotify premium family but i cannot see my soundcapsule. Why?
I have spotify premium family but i cannot see my soundcapsule. Why?
Spotify Star
2629 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCanadaDevice NameRed Magic 9S ProOperating SystemAndroid My Question or IssueIt's as simple as the subject describ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Canada Device Name Red Magic 9S Pro Operating Syste...
Moderator
375 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceOnePlus 8TOperating SystemAndroid 14 My Question or IssueHere is the steps to reproduce the issue :- I play music using an Alexa voice command through my JBL Authentics 300 connected wifi speaker (it handles voice comman...
Plan Premium Country France Device OnePlus 8T Operating System Android 14 My Question or Issue Here is the steps to reproduce the issue : - I play music using an Alexa voice command...
Moderator
420 Views
1 replies
0 likes
Hello,i just install my first Android car unit and i notice the Spotify UI is very small and fill properly the screen - everything looks very very small.someone know about this issue? any idea how to fix it? my system is: Nippon kaier kp4
Hello, i just install my first Android car unit and i notice the Spotify UI is very small and fill properly the screen - everything looks very very small. someone know about this issue? any idea ho...
Visitor
7608 Views
11 replies
0 likes
I'm eclectic but some of the suggestions are just annoying. I have then turned off but they still get played how do I correct this?
I'm eclectic but some of the suggestions are just annoying. I have then turned off but they still get played how do I correct this?
Spotify Star
471 Views
1 replies
0 likes
