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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114768 Views

26 replies

4 likes

  • 114768 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230691 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230691 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589892 Views

79 replies

3 likes

  • 589892 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484734 Views

580 replies

42 likes

Account
Free
  • 484734 Views
  • 580 replies
  • 42 likes

Login problem

I can login to spotify on my pc without a problem but when I try to login to my phone it says "Either username or password is wrong". I have made sure both my username and password are perfect, changed my password twice, uninstalled and reinstalled t...

Newbie

I can login to spotify on my pc without a problem but when I try to login to my phone it says "Either username or password is wrong". I have made sure both my username and password are perfect, chang...

user-removed

Not applicable

1596 Views

6 replies

2 likes

  • 1596 Views
  • 6 replies
  • 2 likes

Samsung Gear Sport Spotify App doesnt recognize that I have premium

I sign into the app through my facebook account on my Gear Sport smart watch and it tells me to upgrade to premium, but I am already a premium member. Any ideas?

Casual Listener

I sign into the app through my facebook account on my Gear Sport smart watch and it tells me to upgrade to premium, but I am already a premium member. Any ideas?  

619 Views

0 replies

0 likes

  • 619 Views
  • 0 replies
  • 0 likes

Music quality problem

I've subscribe to premium and the music quality of spotify when change to extreme , the later i go back it turns to normal and automatic quality . Seems like it didn't save the quality at all . Any solution ?

Newbie

I've subscribe to premium and the music quality of spotify when change to extreme , the later i go back it turns to normal and automatic quality . Seems like it didn't save the quality at all . Any s...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music Way too low

I have the latest version of Spotify and i am using the One Plus 5t. I used the 3t from OnePlus before and had the same problem. If i listen to music i need to have my phone on maximum power and its still not loud enough. And for everyone here who wa...

Visitor

I have the latest version of Spotify and i am using the One Plus 5t. I used the 3t from OnePlus before and had the same problem. If i listen to music i need to have my phone on maximum power and its ...

ZullyB

Roadie

608 Views

1 replies

0 likes

  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution No internet connection

When connected to my wifi the app says 'no internet connection'. Ive been googling all week trying to fix this and nothing is working.

Newbie

When connected to my wifi the app says 'no internet connection'. Ive been googling all week trying to fix this and nothing is working.

ZullyB

Roadie

1168 Views

1 replies

0 likes

  • 1168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist doesn't shuffle on phone

Hello,I'm currently having a problem with my free spotify application. I'm using a samsung galaxy s6. When I listen to my playlist on my pc, it shuffles normally. On my phone however, it plays more or less in the order I put it in every time. I do no...

Casual Listener

Hello, I'm currently having a problem with my free spotify application. I'm using a samsung galaxy s6. When I listen to my playlist on my pc, it shuffles normally. On my phone however, it plays more...

buffshaggy

Casual Listener

1343 Views

3 replies

2 likes

  • 1343 Views
  • 3 replies
  • 2 likes

Solved!! Share downloads between devices with the same Premium account

Hi all. I have a premium account that I use on 3 devices (2 Android and 1 PC). In one of them I made the download to be able to listen offline. My question is: I want to take those downloads to another of my devices (Android) so I do not have to down...

Newbie

Hi all. I have a premium account that I use on 3 devices (2 Android and 1 PC). In one of them I made the download to be able to listen offline. My question is: I want to take those downloads to anoth...

Joe

Community Legend

4888 Views

1 replies

0 likes

  • 4888 Views
  • 1 replies
  • 0 likes

Control the Music on Lock Screen

I have a Samsung Note 5 and on Lock Screen I cant control the music well. So I want to control things like munite.Spoiler (Highlight to read)

Visitor

I have a Samsung Note 5 and on Lock Screen I cant control the music well. So I want to control things like munite.  

584 Views

0 replies

0 likes

idea
lock screen
Music
  • 584 Views
  • 0 replies
  • 0 likes

I can't log on my phone but can log in on windows

Yastrday I downloaded spotify for windows and connected my device and on the other day I wasn't able to log in on my android.

Regular

Yastrday I downloaded spotify for windows and connected my device and on the other day I wasn't able to log in on my android.

509 Views

0 replies

1 likes

  • 509 Views
  • 0 replies
  • 1 likes

App closes randomly

Since 2 or 3 weeks ago the app on my phone suddenly closes several times during the day. I read that I should clear the cache and reinstall the app. Done that but keeps closing, any suggestions?Using the app on an LG G3.

Casual Listener

Since 2 or 3 weeks ago the app on my phone suddenly closes several times during the day. I read that I should clear the cache and reinstall the app. Done that but keeps closing, any suggestions? Usi...

modernmanifesto

Newbie

1489 Views

3 replies

0 likes

  • 1489 Views
  • 3 replies
  • 0 likes

Chromecast STILL disappears from android spotify

Hi.I dont know why you closed the previous thread, but this problem persists.When my samsung s7 has been disconnected from my home network, spotify needs a force stop to refind my chromecast device.I have tried reinstalling according to the steps pos...

Casual Listener

Hi. I dont know why you closed the previous thread, but this problem persists. When my samsung s7 has been disconnected from my home network, spotify needs a force stop to refind my chromecast devi...

lab

Gig Goer

11978 Views

26 replies

12 likes

  • 11978 Views
  • 26 replies
  • 12 likes

Spotify won't download files to SD card

Hey guys,I'm using a NVIDIA Tegra Note running Android 5.1.A few days ago I had to reset it to factory settings and also needed to install Spotify (v 8.4.42.722 armV7) anew. Since then I noticed it doesn't download files to the SD card anymore, neith...

Casual Listener

Hey guys, I'm using a NVIDIA Tegra Note running Android 5.1. A few days ago I had to reset it to factory settings and also needed to install Spotify (v 8.4.42.722 armV7) anew. Since then I noticed ...

1036 Views

0 replies

0 likes

internal
Sd
  • 1036 Views
  • 0 replies
  • 0 likes

Automatically deleting downloaded songs

Hey, i have the following problem.I downloaded my playlist and a few others which I created to hear music in the car etc.After some time those playlists are not anymore downloaded, even tho I didn't pressed the "Download" button. I have to redownload...

Newbie

Hey, i have the following problem. I downloaded my playlist and a few others which I created to hear music in the car etc. After some time those playlists are not anymore downloaded, even tho I did...

567 Views

0 replies

0 likes

  • 567 Views
  • 0 replies
  • 0 likes

Can't view all songs from one artist on Android App

Hello. I am using the Android version of Spotify and am paying for Spotify Premium. I have a very simple request: I would like to view a list of all of the songs by one artist within the app. Not one album at a time, but a full list of their repetoir...

Casual Listener

Hello. I am using the Android version of Spotify and am paying for Spotify Premium. I have a very simple request:   I would like to view a list of all of the songs by one artist within the app...

Rodjar13

Casual Listener

3038 Views

2 replies

11 likes

  • 3038 Views
  • 2 replies
  • 11 likes

Library Missing for update 8.4.39.673 armV7

My library is missing and i can't play the songs that I added to my library songs and I tried pressing on the top left icon to take me to my liked songs but it only lets me preview it. Their is no longer an option to shuffle play and i only have the ...

Newbie

My library is missing and i can't play the songs that I added to my library songs and I tried pressing on the top left icon to take me to my liked songs but it only lets me preview it. Their is no lo...

CombatJackZero

Newbie

831 Views

1 replies

0 likes

  • 831 Views
  • 1 replies
  • 0 likes

Solved!! The EXACT Same Song Skips at the EXACT SAME TIME

On my playlist, Shangri-La by VIXX skips after just 10 seconds of playing to Twilight by LOOΠΔ every single time it comes up and it is very irritating because it is ALWAYS happening ever since it came out. Sometimes, the song doesn't even bother to p...

Regular

On my playlist, Shangri-La by VIXX skips after just 10 seconds of playing to Twilight by LOOΠΔ every single time it comes up and it is very irritating because it is ALWAYS happening ever since it cam...

chengxiao_xia

Regular

1558 Views

5 replies

0 likes

  • 1558 Views
  • 5 replies
  • 0 likes

Can't listen to music anymore

I had premium and now i have u limited data so i stopped paying for premium now i can't listen to anything. I've deleted and reinstalled the app on my lg stylo 3 multiple times and still every song in my library and search is greyed out

Newbie

I had premium and now i have u limited data so i stopped paying for premium now i can't listen to anything. I've deleted and reinstalled the app on my lg stylo 3 multiple times and still every song i...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

Downloaded songs arent in library

Hello!I wanted to listen some songs offline during travel and then i've noticed that some songs from downloaded albums were missing. I decided to go to that albums and check it. Songs chat were missing didn't have that green arrow which means that so...

Newbie

Hello! I wanted to listen some songs offline during travel and then i've noticed that some songs from downloaded albums were missing. I decided to go to that albums and check it. Songs chat were mis...

osornios

Spotify Star

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes

No se descarga la musica

Al momento de descargar canciones no se cargan nunca, quedando en 0% de avance eternamente. Ayuda por favor

Newbie

Al momento de descargar canciones no se cargan nunca, quedando en 0% de avance eternamente. Ayuda por favor 

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes

Can only download one song at a time

I'm getting some strange behavior where unless I reset my Wi-Fi, offline mode, or the app itself, no songs will download. The strange part is that it will only download one song before I have to reset it. The following does not change this behavior:S...

Regular

I'm getting some strange behavior where unless I reset my Wi-Fi, offline mode, or the app itself, no songs will download. The strange part is that it will only download one song before I ha...

brainwave0

Regular

1337 Views

2 replies

0 likes

  • 1337 Views
  • 2 replies
  • 0 likes