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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110542 Views

26 replies

3 likes

  • 110542 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222520 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222520 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579305 Views

79 replies

3 likes

  • 579305 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477124 Views

577 replies

40 likes

Account
Free
  • 477124 Views
  • 577 replies
  • 40 likes

I have to download my playlist too often

Every time there's an update, I have to change where my data is stored, tablet or SD card. My two playlist I had previously downloaded for offline and used for months, suddenly needs downloaded again. This wouldn't be a problem but I have satellite i...

Casual Listener

Every time there's an update, I have to change where my data is stored, tablet or SD card. My two playlist I had previously downloaded for offline and used for months, suddenly needs downloaded again...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
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Superuser Contribution spotify connect pauses for no reason

worked always fine with Samsung HW-K950 from all devices (Android and W10) - recently it pauses after an unpredictable amount of time - seconds or minutes, can start again but pauses again after a short time later

Casual Listener

worked always fine with Samsung HW-K950 from all devices (Android and W10) - recently it pauses after an unpredictable amount of time - seconds or minutes, can start again but pauses again after a sh...

tlevenpar

Casual Listener

1394 Views

3 replies

0 likes

Android
Samsung HW-K950
Windows
  • 1394 Views
  • 3 replies
  • 0 likes

Now playing disappears, must delete cache & saved data

So actively using Spotify, this happens several times in a day. It will be playing, then it just stops, usually after a song. Usually a station. To fix I must delete the cache & save data, or play a song from something else, then switch back to what ...

Visitor

So actively using Spotify, this happens several times in a day. It will be playing, then it just stops, usually after a song. Usually a station. To fix I must delete the cache & save data, or pla...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

Behind the Lyrics keeps turning back on

Hi, I have a Samsung phone (s7 maybe?) and I use data to listen to Spotify on my way home from work. I tried "Behind the Lyrics" at work on wifi and found that I never ended up looking at it so I turned the feature back off (the switch in settings is...

Newbie

Hi,   I have a Samsung phone (s7 maybe?) and I use data to listen to Spotify on my way home from work. I tried "Behind the Lyrics" at work on wifi and found that I never ended up looking at it...

416 Views

0 replies

0 likes

  • 416 Views
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  • 0 likes

Superuser Contribution My account won't update to premium

Hello! I paid for premium for a month with doku wallet this morning and until now I do not receive any e-mail from sportify nor doku wallet. and I have know idea what I have to do, I did logout from the application and then login but there is no resu...

Newbie

Hello! I paid for premium for a month with doku wallet this morning and until now I do not receive any e-mail from sportify nor doku wallet. and I have know idea what I have to do, I did logout from ...

Melody

Spotify

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Solved!! Login failed in android app.

We have a family account with 4 members. My son logged out of the app on his iPhone se and could not log back in. He also logged out of his iPad Air &could not log in. I tried to login to my account on both devices but was unable to assumed it was a ...

Casual Listener

We have a family account with 4 members. My son logged out of the app on his iPhone se and could not log back in. He also logged out of his iPad Air &could not log in. I tried to login to my acco...

elialitem

Newbie

6227 Views

3 replies

1 likes

  • 6227 Views
  • 3 replies
  • 1 likes

Samsung Galaxy phones with installed spotify cannot receive messages from other Samsung phones

I have spent a great deal of time on an issue where other samsung phones are unable to text me with advanced messaging on. Since advanced messaging is a must. I looked for other answers. I found one post online that suggested removing spotify from my...

Newbie

I have spent a great deal of time on an issue where other samsung phones are unable to text me with advanced messaging on. Since advanced messaging is a must. I looked for other answers. I found one ...

500 Views

0 replies

0 likes

  • 500 Views
  • 0 replies
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Canciones que desaparecen

Hola, hace algun tiempo descargue una playlist, recientemente esta playlist fue modificada y muchas de las canciones que descargue ya no estan.Donde las puedo encontrar?

Newbie

Hola, hace algun tiempo descargue una playlist, recientemente esta playlist fue modificada y muchas de las canciones que descargue ya no estan. Donde las puedo encontrar? 

496 Views

0 replies

0 likes

  • 496 Views
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Screen stays black

Ive got the Samsung Galaxy Note 8I've uninstalled and reinstalledEverything's updatedNo viruses found When I try to open the Spotify app it does nothing.screen goes blank; my home and back buttons are there and sometimes I'm able to see the "HOME - B...

Newbie

Ive got the Samsung Galaxy Note 8 I've uninstalled and reinstalled Everything's updated No viruses found   When I try to open the Spotify app it does nothing.screen goes blank; my home...

4thYesFL

Casual Listener

775 Views

1 replies

0 likes

  • 775 Views
  • 1 replies
  • 0 likes

Downloads not working

I accidentally turned off downloading on my fave play list. Switched it back on and only a fraction of the songs have downloaded again. About 50 songs are pending and it's been about half an hour. This hasn't happened before. WiFi signal is very stro...

Visitor

I accidentally turned off downloading on my fave play list. Switched it back on and only a fraction of the songs have downloaded again. About 50 songs are pending and it's been about half an hour.&nb...

558 Views

0 replies

0 likes

  • 558 Views
  • 0 replies
  • 0 likes

Cant see track info on android

Since yesterday i cant see any track info the letters just turned black. idk what to do My phone is a mi6,i think its a MIUI problem..

Newbie

Since yesterday i cant see any track info the letters just turned black. idk what to do 😐   My phone is a mi6,i think its a MIUI problem..

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
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PERDIDA DE DESCARGAS Y SESION SALIENDOSE CONTINUAMENTE

Hola amigos!, hace unos dias decidi cambiarme a spotify, y la verdad no quiero pensar ni creer que fue un error hacerlo, les voy a contar el porque, resulta ser que por mi trabajo suelo apagar mi telefono algunas veces durante el dia y resulta ser qu...

Newbie

Hola amigos!, hace unos dias decidi cambiarme a spotify, y la verdad no quiero pensar ni creer que fue un error hacerlo, les voy a contar el porque, resulta ser que por mi trabajo suelo apagar mi tel...

424 Views

0 replies

0 likes

  • 424 Views
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Spotify connect without a charger plugged in and device locked

Hello,I have a question regarding Spotify connect. Why does it work only when the device you are connecting to is plugged in (or not locked)?The problem is that when I connect to a device and it is unlocked, I can pause and play a song just fine, but...

Casual Listener

Hello, I have a question regarding Spotify connect. Why does it work only when the device you are connecting to is plugged in (or not locked)? The problem is that when I connect to a device an...

21z5veld

Casual Listener

1410 Views

2 replies

0 likes

  • 1410 Views
  • 2 replies
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Superuser Contribution Says 3 devices but doesnt work

Spotify says you can have offline music on 3 devices yet on my second phone all the music gets kicked off when i use my main one even when its used for offline listening

Newbie

Spotify says you can have offline music on 3 devices yet on my second phone all the music gets kicked off when i use my main one even when its used for offline listening

ZullyB

Roadie

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Statusleiste zeigt keine Spotify Benachrichtigung an

Hallo Zusammen,und zwar habe ich ein Huawei Y6 und bei meinem alten Handy wurde in der Benarichtigungsleiste immer Spotify angezeigt mit dem aktuellen Titel einem Play sowie jeweils Vor und Zurück Buttons. Das fehlt bei meinen Huawei. Nun meine Frage...

Casual Listener

Hallo Zusammen, und zwar habe ich ein Huawei Y6 und bei meinem alten Handy wurde in der Benarichtigungsleiste immer Spotify angezeigt mit dem aktuellen Titel einem Play sowie jeweils Vor und Zurück ...

Marc3l

Newbie

25985 Views

4 replies

1 likes

  • 25985 Views
  • 4 replies
  • 1 likes

Downloading songs

Ill save a song but it wont save and download on to spotify unless i go on data

Newbie

Ill save a song but it wont save and download on to spotify unless i go on data

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes

Spotify not connecting to google assistant

Hey, For the past month I have been trying continuously to link my spotify account to my Google Assistant on my Android Phone, when I click "Okay" on the sign in page it takes me to this url: https://clients3.google.com/cast/auth/3p/done?status=error...

Casual Listener

Hey,  For the past month I have been trying continuously to link my spotify account to my Google Assistant on my Android Phone, when I click "Okay" on the sign in page it takes me to this url:&...

688 Views

0 replies

0 likes

  • 688 Views
  • 0 replies
  • 0 likes

Can't find podcasts tab or unplayed podcasts after upgrade

So I just upgraded to a new phone and now I can't find the podcasts section and the unplayed podcasts section under Your Library. What am I missing here?

Casual Listener

So I just upgraded to a new phone and now I can't find the podcasts section and the unplayed podcasts section under Your Library. What am I missing here?

lunari

Casual Listener

806 Views

1 replies

1 likes

  • 806 Views
  • 1 replies
  • 1 likes

No more shuffle?

So I updated my spotify and I can't find a shuffle button anywhere. It shows that my playlist is ABLE to shuffle, but every time I choose the playlist, it plays the same songs every time, in the exact same order, even if I skip the song. I know I hav...

Newbie

So I updated my spotify and I can't find a shuffle button anywhere.  It shows that my playlist is ABLE to shuffle, but every time I choose the playlist, it plays the same songs every time, in th...

brookelynn557

Casual Listener

1157 Views

1 replies

0 likes

  • 1157 Views
  • 1 replies
  • 0 likes