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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387779 Views

545 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Dots for information are too close to scroll bar

So the dots to look into the songs settings on the mobile app are so close to the scroll bar that when you go to click them the page jumps super far down. Simply adjusting where the little dots go could help make this not be so annoying to users on t...

Newbie

So the dots to look into the songs settings on the mobile app are so close to the scroll bar that when you go to click them the page jumps super far down. Simply adjusting where the little dots go co...

amirism

Roadie

552 Views

1 replies

1 likes

  • 552 Views
  • 1 replies
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Solved!! Android - Volume?

Hi,Have searched and do not find an answer. Using V8.4.39.673 on a Galaxy S5 I do not see where to turn up the volume. Have looked in settings, on the track where the album art shows...cannot find it. Help please

Newbie

Hi, Have searched and do not find an answer. Using V8.4.39.673 on a Galaxy S5 I do not see where to turn up the volume. Have looked in settings, on the track where the album art shows...cannot find ...

Noah

Spotify Star

3157 Views

1 replies

0 likes

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Podcasts no longer save how much you've listened to

I've been listening to podcasts through Spotify for nearly a year now, and in the last few weeks, the feature has been pretty much completely broken. If I listen to some of a podcast, close the app, then begin listening to the podcast again, it start...

Casual Listener

I've been listening to podcasts through Spotify for nearly a year now, and in the last few weeks, the feature has been pretty much completely broken. If I listen to some of a podcast, close the app, ...

443 Views

0 replies

0 likes

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Android Auto: Annoying message during scrolling

Hello Spotify,I'm using Android Auto in my VW Golf 7. When I connect my Galaxy S8 to Anroid auto and start spotify I'm getting the following problem:When I switch playlist or scroll within a playlist during drinving I get the following message (trans...

Casual Listener

Hello Spotify, I'm using Android Auto in my VW Golf 7. When I connect my Galaxy S8 to Anroid auto and start spotify I'm getting the following problem: When I switch playlist or scroll within a play...

Notta79

Newbie

8975 Views

5 replies

6 likes

  • 8975 Views
  • 5 replies
  • 6 likes

Superuser Contribution Move songs to SD card and delete original download on phone memory

Hi there. I have moved my downloaded songs from the phone's internal memory to my SD card. The songs are now on my SDcard but it seems that Spotify made a copy and left the original downloads on the phone's memory. How can I be sure the songs are not...

Newbie

Hi there. I have moved my downloaded songs from the phone's internal memory to my SD card. The songs are now on my SDcard but it seems that Spotify made a copy and left the original downloads on the ...

200gbcantF__use

Regular

2087 Views

2 replies

0 likes

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  • 2 replies
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Download to SD card

I have a nokia 6. I just got a 200gb SD card and I would like to store my Spotify music on it because the internal storage of my phone is not big enough. I have tried downloading older versions of Spotify that were supposed to allow you to change the...

Regular

I have a nokia 6. I just got a 200gb SD card and I would like to store my Spotify music on it because the internal storage of my phone is not big enough. I have tried downloading older versions of Sp...

200gbcantF__use

Regular

533 Views

1 replies

1 likes

  • 533 Views
  • 1 replies
  • 1 likes

Local File Sync on Android

So im trying to download a 4 song album on my android smartphone that I imported on my PC. I have been up and down this topic on the community for hours and nothing seems to work. If anyone knows how to sync music on an Android device, I am all ears....

Casual Listener

So im trying to download a 4 song album on my android smartphone that I imported on my PC. I have been up and down this topic on the community for hours and nothing seems to work. If anyone knows how...

Bassplayer96

Casual Listener

753 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Ability to see which of my playlists a song is in

Hello I have noticed recently that when creating new playlists from the "add to playlist" function, the playlist name does not autocomplete with the band/album name. This has been a feature since Spotify first began but all of a sudden it's stopped. ...

Casual Listener

Hello   I have noticed recently that when creating new playlists from the "add to playlist" function, the playlist name does not autocomplete with the band/album name.   This has been a...

Chriso234

Casual Listener

1856 Views

3 replies

0 likes

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Why did my uhq and tube amp features stop working?

I have premium and all of a sudden my sound quality enhancer stopped working? Anybody know what to do?

Newbie

I have premium and all of a sudden my sound quality enhancer stopped working? Anybody know what to do?  

553 Views

0 replies

0 likes

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Solved!! Deleting music listening history

I let my sister use my Spotify account for the better part of a year while I was not using it, and we listen to vastly different music. I am now the sole user of the account and I loved the features where I could get weekly recommendations from Spoti...

Newbie

I let my sister use my Spotify account for the better part of a year while I was not using it, and we listen to vastly different music. I am now the sole user of the account and I loved the features ...

georgekaz

Casual Listener

7168 Views

2 replies

0 likes

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Chromecast audio - can't connect from Android

I can connect from any other audio app to chromecast every time but Spotify doesn't connect 99% of the time. Have tried the usual things, uninstalls etc, and can only conclude its a bug. Any tips? Android 7.0. Samsung S8

Casual Listener

I can connect from any other audio app to chromecast every time but Spotify doesn't connect 99% of the time. Have tried the usual things,  uninstalls etc, and can only conclude its a bug. &nbsp...

486 Views

0 replies

0 likes

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Solved!! How to turn on notification bar controls

Subject pretty much sums it up. I'm on the galaxy s7

Casual Listener

Subject pretty much sums it up. I'm on the galaxy s7

marni5

Newbie

114856 Views

18 replies

0 likes

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Solved!! no me deja entrar a mi cuenta

de la noche a la mañana mi spotify me dice que no puedo entrar porque estoy entrando desde otro pais y no me he mudado o movido, como puedo arreglarlo?

Newbie

de la noche a la mañana mi spotify me dice que no puedo entrar porque estoy entrando desde otro pais y no me he mudado o movido, como puedo arreglarlo?

lucioyone64

Newbie

34007 Views

23 replies

43 likes

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  • 23 replies
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Full playlist won't shuffle

I have a playlist of 225 songs. But when I try to shuffle it, only the first 50 or so songs are able to appear in the shuffled playing list.I pay for premium, so this is super annoying

Newbie

I have a playlist of 225 songs. But when I try to shuffle it, only the first 50 or so songs are able to appear in the shuffled playing list. I pay for premium, so this is super annoying

patbit60

Newbie

768 Views

1 replies

3 likes

  • 768 Views
  • 1 replies
  • 3 likes

Spotify closes when opening a app

So when listening to my music I go to the home page and open a game or look at articles while while trying to listen to music but Spotify just closes instantly or closes during a song and have to start from the beginning this is frustrating to me. An...

Newbie

So when listening to my music I go to the home page and open a game or look at articles while while trying to listen to music but Spotify just closes instantly or closes during a song and have to sta...

amirism

Roadie

722 Views

1 replies

0 likes

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  • 1 replies
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On my android mobile my session closes

On my android mobile my session closes and only I can enter again if I delete the data of the apliccation. This is happening every week or two or three days in a week.

Newbie

On my android mobile my session closes and only I can enter again if I delete the data of the apliccation. This is happening every week or two or three days in a week. 

342 Views

0 replies

0 likes

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Visitor

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325 Views

0 replies

0 likes

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Shuffle all music on mobile device

My playlist is set up for shuffle, but does not shuffle all songs. I hear the same songs repeatedly. In the same order. How do i actually enable shuffle. Android user

Newbie

My playlist is set up for shuffle, but does not shuffle all songs. I hear the same songs repeatedly. In the same order. How do i actually enable shuffle. Android user    

phan_times

Community Legend

1172 Views

3 replies

0 likes

Android
Shuffle Algorithm
Shuffle better
shuffle issue
Shuffle not working
Shuffle play
Shuffle Playlist
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  • 3 replies
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Why won't spotify play all my saved music

I don't have spotify premium first off but I have a lot of music saved but when it shuffles it ends up playing my old music and not any of the new ones I saved

Newbie

I don't have spotify premium first off but I have a lot of music saved but when it shuffles it ends up playing my old music and not any of the new ones I saved

506 Views

0 replies

1 likes

  • 506 Views
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Spotify stops playing when mobile reception is low

I'm not sure if this is the cause but whenever my reception drops Spotify doesn't play the next song and at times stops playing the current song. This happens on downloaded playlists on songs that have been there for ages. Any ideas how to fix this? ...

Music Fan

I'm not sure if this is the cause but whenever my reception drops Spotify doesn't play the next song and at times stops playing the current song. This happens on downloaded playlists on songs that ha...

944 Views

0 replies

1 likes

  • 944 Views
  • 0 replies
  • 1 likes