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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
394011 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
My Question or IssueI have a downloaded list, but some songs are not downloaded and there is no icon to do it. Do some songs have a restriction?
My Question or Issue I have a downloaded list, but some songs are not downloaded and there is no icon to do it. Do some songs have a restriction?
Spotify Star
813 Views
1 replies
0 likes
PlanPremiumCountryPhilippinesDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueHow do you disable the equalizer? Each time I use my phone, the quality of the music become unsatisfactory. I have a Samsung Galaxy S9+ -- Android 10 ...
Plan Premium Country Philippines Device Samsung Galaxy S9+ Operating System Android 10 My Question or Issue How do you disable the equalizer? Each time I use my phone, the quality of...
Moderator
12769 Views
5 replies
1 likes
se queda cargando el album pero no pasa nada y despues me sale volver a intentar y no pasa nada no se ve el album
se queda cargando el album pero no pasa nada y despues me sale volver a intentar y no pasa nada no se ve el album
Spotify Star
354 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceOnePlus6Operating SystemAndroid 9 (OxygenOS 9.09) My Question or IssueCouple days ago I spotted a new issue while using Spotify on my smartphone. When connected to Wi-FI I'm presented with an error "no Internet connectio...
Plan Premium Country Poland Device OnePlus6 Operating System Android 9 (OxygenOS 9.09) My Question or Issue Couple days ago I spotted a new issue while using Spotify on my smartphone...
Casual Listener
7152 Views
10 replies
2 likes
When I press the "download playlist" button, sometimes only some of the songs will be downloaded, as shown by the green down arrow. Some songs will remain not downloaded. This appears to be a bug. I have confirmed they are not downloaded by going off...
When I press the "download playlist" button, sometimes only some of the songs will be downloaded, as shown by the green down arrow. Some songs will remain not downloaded. This appears to be a bug. I ...
Moderator
717 Views
1 replies
0 likes
Android system says I used 43.32 GB between 1-28th of February 2023. This drained my databank. I have read information and blog posts re settings and did have some settings on 'high' and set to 'download using cellular data' . However, I still don't ...
Android system says I used 43.32 GB between 1-28th of February 2023. This drained my databank. I have read information and blog posts re settings and did have some settings on 'high' and set to 'dow...
Casual Listener
8476 Views
9 replies
0 likes
A podcast stalled at 99% downloaded and somehow ate up over 4GB of data in less than an hour. This only stopped when my plan ran out of available data, leaving me data-less for the rest of the month.This was very frustrating and need this to not happ...
A podcast stalled at 99% downloaded and somehow ate up over 4GB of data in less than an hour. This only stopped when my plan ran out of available data, leaving me data-less for the rest of the month....
Casual Listener
640 Views
2 replies
0 likes
PlanStudent Premium CountryUnited States DeviceXaomi Redmi Note 9S Operating SystemAndroid 10 My Question or IssueSpotify suddenly started using an excessive amount of data for seemingly no reason. I have a mobile plan that allows 5 GB of data a mont...
Plan Student Premium Country United States Device Xaomi Redmi Note 9S Operating System Android 10 My Question or Issue Spotify suddenly started using an exces...
Casual Listener
2120 Views
8 replies
0 likes
For the past month, my Spotify app has had numerous issues that I can't find anywhere else, and it's become unusable. 1. When I start the app, regardless of if using WiFi or mobile data, it takes a very long time to load. 2. When I go to play anythin...
For the past month, my Spotify app has had numerous issues that I can't find anywhere else, and it's become unusable. 1. When I start the app, regardless of if using WiFi or mobile dat...
Moderator
7003 Views
7 replies
1 likes
PlanPremiumCountryUk DeviceSamsung Galaxy A325GOperating SystemAndroid latest My Question or IssueRepro steps:1. Navigate to search2. Type an item and use the suggested search terms e.g. type "People you" and "People You Know" will be suggested as a ...
Plan Premium Country Uk Device Samsung Galaxy A325G Operating System Android latest My Question or Issue Repro steps: 1. Navigate to search 2. Type an item and use th...
Regular
577 Views
2 replies
0 likes
PlanPremiumCountryNetherlandsDeviceSamsung S21Operating SystemAndroid My Question or IssueWhy is there an ad in the app, I have a premium subscription I don't want to see any ads, especially ads that block the use of the app. this ad blocks any inter...
Plan Premium Country Netherlands Device Samsung S21 Operating System Android My Question or Issue Why is there an ad in the app, I have a premium subscription I don't want to see any...
Moderator
1353 Views
6 replies
1 likes
I am using an android ( samsung S22)On my lockscreen my spotify freezes on one song and image. I can skip to different songs and listen but the song name, and image doesn't change with the current song that's playing. This also occurs with the media ...
I am using an android ( samsung S22)On my lockscreen my spotify freezes on one song and image. I can skip to different songs and listen but the song name, and image doesn't change with the current so...
Spotify Star
323 Views
1 replies
0 likes
When I tap on the compressed album art it does not display the album cover on the lock screen
When I tap on the compressed album art it does not display the album cover on the lock screen
Spotify Star
416 Views
1 replies
0 likes
Solo tengo el nombre
Solo tengo el nombre
Community Legend
403 Views
1 replies
0 likes
This is my first time using the DJ feature. It generated a list of songs to me, but when it played the last one, it crashed. Now it won't open again, no matter what I do. I did a clean reinstall, tried different devices and networks, they all have th...
This is my first time using the DJ feature. It generated a list of songs to me, but when it played the last one, it crashed. Now it won't open again, no matter what I do. I did a clean reinstall, tri...
Moderator
931 Views
1 replies
0 likes
PlanPremiumCountryAmericaDevicePixel 7Operating SystemAndroid My Question or IssueHaving Spotify in offline mode causes the share button to hard crash the app, requiring reopening it and going online to share.
Plan Premium Country America Device Pixel 7 Operating System Android My Question or Issue Having Spotify in offline mode causes the share button to hard crash the app, requiring reop...
Moderator
506 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
339 Views
1 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy A5Operating SystemAndroid Oreo My Question or IssueWhen I open Spotify on my phone, the message "Restarting App. Won't be long." pops up at bottom of the screen for a few seconds every time, which has b...
Plan Premium Country Australia Device Samsung Galaxy A5 Operating System Android Oreo My Question or Issue When I open Spotify on my phone, the message "Restarting App. Won't be...
Visitor
8731 Views
5 replies
0 likes
How can I make my background color the same as my picture on my android phone? Every time I change my picture different colors, the background is always green. My laptop and iPad's background colors are the same as my picture though...
How can I make my background color the same as my picture on my android phone? Every time I change my picture different colors, the background is always green. My laptop and iPad's background colors ...
Visitor
42527 Views
11 replies
4 likes
Every single time I try to select a song it pauses for like 15-20 seconds. I've tried uninstalling, clearing the cache, doing both and making sure battery saver is off, nothing works. I know it's not my internet or my phone, as if I instead queue a s...
Every single time I try to select a song it pauses for like 15-20 seconds. I've tried uninstalling, clearing the cache, doing both and making sure battery saver is off, nothing works. I know it's not...
Moderator
9219 Views
3 replies
1 likes
