gift card

[at_mahrer]

I have a Samsung Galaxy Express and have downloaded Spotify. I used a gift card worth 10 dollars to use Premium on my phone, but when I open the Spotify app, all the songs in my playlists are greyed out. How do I fix this?

[David · Accepted solution]

Hello,

It seems that you selected Unlimited rather than Premium. One of our customer service people should be able to assist here! Just pop them a message right here and tell them we sent you. 

[user-removed]

Hey there,

Also check that you have Internet working :)

Like David said, also contact to customerservice. They are happy to help!!!