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I have a Samsung Galaxy Express and have downloaded Spotify. I used a gift card worth 10 dollars to use Premium on my phone, but when I open the Spotify app, all the songs in my playlists are greyed out. How do I fix this?
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Hello,

 

It seems that you selected Unlimited rather than Premium. One of our customer service people should be able to assist here! Just pop them a message right here and tell them we sent you. 

Airhorn Enthusiast

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Marked as solution

Hello,

 

It seems that you selected Unlimited rather than Premium. One of our customer service people should be able to assist here! Just pop them a message right here and tell them we sent you. 

Airhorn Enthusiast

Hey there,

 

Also check that you have Internet working 🙂

 

Like David said, also contact to customerservice. They are happy to help!!!

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