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my spotify premium

my spotify premium

I put in the code that i bought at best buy and it says its not valid. And theres no customer support line. Why did spotify steal my 30 dollars
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4 Replies

Hi there! I can guarantee Spotify has no reason to steal from you. I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email.

Cheers!



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This can happen if the card is purchased in a different country to the registered account. Can you check that your account is showing the correct country at www.spotify.com/account

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I bought it at the lansing mall in lansing michigan and i live ten minutes from there

I would recommend getting in touch with Spotify support. To get in contact with Spotify support, follow the steps mentioned by Kbrooksc.


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