new phone

[cardal_xaos]

I got a new phone and when I try to log in to the mobile app it says I already created an account with my email. I have made sure I was using log in and not create account. I also removed my old phone from offline devices and logged out of all devices. I got the same message. I uninstalled and reinstalled the app. Still have the same problem

[Nico · Accepted solution]

Hey @cardal_xaos! Welcome to the Spotify Community. ^^

That sounds not nice.

Try to use your username instead of your email in the login process.

This may help you. ^^

Peace

[cardal_xaos]

Ty, that worked perfect