Help Wizard

Step 1


"Add Album to Playlist" has disappeared.

"Add Album to Playlist" has disappeared.





United States


(Galaxy Note 9)

Operating System

(Android 10)


My Question or Issue

The "Add Album to Playlist" under the 'three dot' banner is not showing for me. Any thoughts?

1 Reply

Hi there @bran_low,


Thank you for reaching out to the Community. Let's take a closer look into this.


In this case we recommend that you start performing a clean reinstall of the app as this will make sure there's no old cache files causing this.


If that doesn't do the trick, can you have someone log in with their account on your device - such as a friend or a family member to see if the issue persists? This will help us understand if it's account related or not.


Let us know how it goes so that we can continue to assist you if you need us to.


Have a great continued weekend 🙂 

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