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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 3153 Views
  • 0 replies
  • 4 likes
  • 3153 Views
  • 0 replies
  • 4 likes

Jazz is being Misclassified

The platform is blatantly and ignorantly considering Jazz music as Soul, which is inherently ignorant and racist to music made popular by black artists. It is clear that this so called liberal platform is clearly just signposting their lack of racism...

  • Visitor
  • The platform is blatantly and ignorantly considering Jazz music as Soul, which is inherently ignorant and racist to music made popular by black artists. It is clear that this so called liberal platfo...
  • user-removed
  • Not applicable
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

pornographic content not blocked nor marked in spotify

Spotify is listing podcasts such as Spank+f**k My Girlfriend, with hardcode pornographic illustrations and a sexual soundtrack. There are many similar ones. Found it by accident when typing "u" in the search box. The same thing shows in all our famil...

  • Newbie
  • Spotify is listing podcasts such as Spank+f**k My Girlfriend, with hardcode pornographic illustrations and a sexual soundtrack. There are many similar ones.  Found it by accident when typing "u...
  • AzaliaChristopher
  • Visitor
  • 1165 Views
  • 2 replies
  • 2 likes
  • Explicit
  • 1165 Views
  • 2 replies
  • 2 likes

Problemas con la app

Actualice la app y abre muy lento , también al reproducir música sin solicitar cambia la música

  • Visitor
  • Actualice la app y abre muy lento , también al reproducir música sin solicitar cambia la música
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Approval to publish an application using the Spotify API?

I want to publish an iOS application which uses the Spotify API. Apple requires an agreement with Spotify that I'm allowed to use the API. Where do I go from here?

  • Regular
  • I want to publish an iOS application which uses the Spotify API. Apple requires an agreement with Spotify that I'm allowed to use the API.    Where do I go from here? 
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

2 factor authentication 2022

Hi, I can see that there are discussions around 2fa dating back to 2012. With 2023 just around the corner and my account being taken advantage of multiple times why can't I enable 2fa on my personal (family plan) Spotify account? With some Googling I...

  • Newbie
  • Hi,    I can see that there are discussions around 2fa dating back to 2012.    With 2023 just around the corner and my account being taken advantage of multiple times why can'...
  • ShatterionFPS
  • Newbie
  • 1866 Views
  • 2 replies
  • 11 likes
  • 2
    2fa
    authentication
    factor
    Security
  • 1866 Views
  • 2 replies
  • 11 likes

Why apple watch 3 application crashing?

For last few month Spotify on my apple watch 3 is not working. when I open it gets crashed. Do we know the reason and solution please

  • Visitor
  • For last few month Spotify on my apple watch 3 is not working. when I open it gets crashed. Do we know the reason and solution please 
  • 195 Views
  • 0 replies
  • 1 likes
  • 195 Views
  • 0 replies
  • 1 likes

RECURSO ROTACAO TOTAL DE TELA

Uma sugestão, colocar a rotação de tela para girar em todas as partes do Spotify, digamos que apenas falta esse recurso no momento em que deixa a tela na parte onde tem-se a opção de mudar as músicas e aparecem as imagem da musica/álbum.

  • Newbie
  • Uma sugestão, colocar a rotação de tela para girar em todas as partes do Spotify, digamos que apenas falta esse recurso no momento em que deixa a tela na parte onde tem-se a opção de mudar as músicas...
  • 1271 Views
  • 0 replies
  • 0 likes
  • 1271 Views
  • 0 replies
  • 0 likes

Spotify lately cannot find my Sonos speakers

But my Sonos app sure can...Have restarted and reinstalled, does not help - anyone?

  • Visitor
  • But my Sonos app sure can... Have restarted and reinstalled, does not help - anyone?
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes

Can't leave a blend playlist

Hello everyone!I somehow can't leave an artist blend playlist. I've tried clicking on "leave blend" but it somehow always shows an error. I've updated the app, closed and opened it, deleted and redownloaded it. It doesn't work. Does anyone have an id...

  • Visitor
  • Hello everyone! I somehow can't leave an artist blend playlist. I've tried clicking on "leave blend" but it somehow always shows an error. I've updated the app, closed and opened it, deleted and red...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Unfair practices against BTS

Not only did you leak Dreamers but now you also choose to not count Jungkook’s streams for Left & Right which is equally his and also BTS’ streams from My Universe and Bad Decisions which are equally theirs. All the streams from BTS' collabs have bee...

  • Newbie
  • Not only did you leak Dreamers but now you also choose to not count Jungkook’s streams for Left & Right which is equally his and also BTS’ streams from My Universe and Bad Decisions which are equ...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Spotify Wrapped disappeared

My Spotify wrapped playlist was visible this morning when I went to check the story everything was gone even the playlist was gone. 

Screenshot_20221130-200538.png
  • Newbie
  • My Spotify wrapped playlist was visible this morning when I went to check the story everything was gone even the playlist was gone.  
  • Codex250
  • Casual Listener
  • 958 Views
  • 1 replies
  • 8 likes
  • 958 Views
  • 1 replies
  • 8 likes

SPOTIFY CORRUPT

I noticed how you remove streams from Jungkook. Particularly with Left and Right ft Charlie Puth. When there was no problem with other western and korean artist collabs previous years. This is blatant sabotage and left and right is not the only song....

  • Visitor
  • I noticed how you remove streams from Jungkook. Particularly with Left and Right ft Charlie Puth. When there was no problem with other western and korean artist collabs previous years. This is blatan...
  • 135 Views
  • 0 replies
  • 1 likes
  • 135 Views
  • 0 replies
  • 1 likes

Updating local files issue (Android)

I am unable to update local files from SD card on both a Chromebook 3 & Fire tablet (7", 5th gen) Spotify apps. Devices alway show initial card contents NOT updated card contents. I have tried: clearing cache & data, reinstalling Spotify, powering de...

  • Newbie
  • I am unable to update local files from SD card on both a Chromebook 3 & Fire tablet (7", 5th gen) Spotify apps. Devices alway show initial card contents NOT updated card contents. I have tried: c...
  • Funkstication
  • Regular
  • 395 Views
  • 2 replies
  • 1 likes
  • 395 Views
  • 2 replies
  • 1 likes

Spotify wrapped not personalised

Spotify wrapped is showing up but it isn't personalised. It's only showing me top artists and albums from 2022, upcoming events but nothing personalised except merchandise recommendations. I already have the latest version. I've logged out and logged...

  • Visitor
  • Spotify wrapped is showing up but it isn't personalised. It's only showing me top artists and albums from 2022, upcoming events but nothing personalised except merchandise recommendations. 😒  ...
  • Thysus
  • Newbie
  • 324 Views
  • 1 replies
  • 1 likes
  • 324 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlists

No i can see but I play the music and i never know whay singing or playing

  • Spotify
  • Spotify
  • No i can see but I play the music and i never know whay singing or playing
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Wrapped 2022 wrong songs

My wrapped 2022 is completly wrong. Top 2 played songs are two K-Pop song I have never heard of or listened to. Its a genre I never have listened to. Im the only one using my account and are sure that no one have my password or have hacked me. What c...

  • Casual Listener
  • My wrapped 2022 is completly wrong.  Top 2 played songs are two K-Pop song I have never heard of or listened to. Its a genre I never have listened to.  Im the only one using my account an...
  • zathras
  • Newbie
  • 3454 Views
  • 18 replies
  • 4 likes
  • 3454 Views
  • 18 replies
  • 4 likes

Wrapped 2022 artist

So I can see my top songs on my wrapped 2022 but I can’t get to the artist… can someone help me out?

  • Visitor
  • So I can see my top songs on my wrapped 2022 but I can’t get to the artist… can someone help me out?
  • 260 Views
  • 0 replies
  • 0 likes
  • 260 Views
  • 0 replies
  • 0 likes

Always enable private session on Echo device?

Hey all! here is my problem - I have a duo account for my husband and I. My account is paired with the Amazon echo in my two children’s bedroom. The music that is played for the kids interrupts my recommended and wrapped. Is there a way I can default...

  • Visitor
  • Hey all!  here is my problem - I have a duo account for my husband and I. My account is paired with the Amazon echo in my two children’s bedroom. The music that is played for the kids interrupt...
  • 404 Views
  • 0 replies
  • 0 likes
  • 404 Views
  • 0 replies
  • 0 likes

[Desktop][Bug] Songs will only play if I add them to my own playlists

So to clarify a bit more from the title. Unless I put the songs on one of my own playlists, they will not play. Randomly browsing spotify and hitting play does nothing. If I'm currently listening to a song on my playlist and hit play on a song on Rec...

  • Visitor
  • So to clarify a bit more from the title. Unless I put the songs on one of my own playlists, they will not play. Randomly browsing spotify and hitting play does nothing. If I'm currently listening to ...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

How to access to explicit content

My spotify is based in Korea and I cannot access to explicit content.I can't even click 'play' thus cannot receive a notification to verify my age.I haven't clicked / done anything so I don't really know why I am blocked to listen to explicit content...

  • Visitor
  • My spotify is based in Korea and I cannot access to explicit content. I can't even click 'play' thus cannot receive a notification to verify my age. I haven't clicked / done anything so I don't rea...
  • 253 Views
  • 0 replies
  • 1 likes
  • 253 Views
  • 0 replies
  • 1 likes