Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
Hi, being an Indian student with a Rupay debit card there is no way I could take a premium subscription via the student plan. There is no UPI option for the same. Please bring back the 3 months free offer and accept Rupay card for payment. It would b...
Hi, being an Indian student with a Rupay debit card there is no way I could take a premium subscription via the student plan. There is no UPI option for the same. Please bring back the 3 months free ...
Casual Listener
1010 Views
1 replies
1 likes
Is there any way I can remove the new update that doesn’t let me preview songs?
Is there any way I can remove the new update that doesn’t let me preview songs?
206 Views
0 replies
1 likes
Looking to learn why Wrapped 2022 won't show in my app? I have tried updating the app and searching for spotify:datastories:wrapped all to no avail. I also can't access video on podcasts, so is this just another feature we can't use here in Cambodia?
Looking to learn why Wrapped 2022 won't show in my app? I have tried updating the app and searching for spotify:datastories:wrapped all to no avail. I also can't access video on podcasts, so...
Music Fan
5071 Views
13 replies
9 likes
This is awful. I was waiting a year for this and the wrapped its not avaliably in my country.
This is awful. I was waiting a year for this and the wrapped its not avaliably in my country.
Casual Listener
1172 Views
3 replies
4 likes
On iOS I can’t se the entire headline when “enhanced” is activated.
On iOS I can’t se the entire headline when “enhanced” is activated.
218 Views
0 replies
0 likes
I would appreciate if I could unlink my account from Facebook without losing every song that I have saved and all the knowledge the system has aquired about me over all these years. I didn't find the concept to force users to log in with a Facebook a...
I would appreciate if I could unlink my account from Facebook without losing every song that I have saved and all the knowledge the system has aquired about me over all these years. I didn't find the...
212 Views
0 replies
0 likes
As stated in the subject line, not a single playlists opens on my app. Working totally fine on desktop. I promise I’ve so far tried everything I could find, multiple times. I’ve logged out and logged back in, I’ve cleared the cache, I’ve removed the ...
As stated in the subject line, not a single playlists opens on my app. Working totally fine on desktop. I promise I’ve so far tried everything I could find, multiple times. I’ve logged out and...
164 Views
0 replies
0 likes
UPDATE: there was a second file with the missing tracks.Conclusions after checking the data- no. 1 is correct- no. 4 should be no. 2- no. 8 should be no. 3(yes, I corrected for <30 seconds streams) Hi, Again this year i was pretty sure that my no. 1 ...
UPDATE: there was a second file with the missing tracks. Conclusions after checking the data - no. 1 is correct - no. 4 should be no. 2 - no. 8 should be no. 3 (yes, I corrected for <30 secon...
Casual Listener
650 Views
2 replies
0 likes
Why is Heardle not available in my region (Sweden)? Any chance that Swedish users will regain access to Heardle?
Why is Heardle not available in my region (Sweden)? Any chance that Swedish users will regain access to Heardle?
Visitor
1460 Views
3 replies
2 likes
Is there a way to access other wrapped years other than 2022?
Is there a way to access other wrapped years other than 2022?
Community Legend
450 Views
4 replies
1 likes
Did anyone else get the sing it feature the last couple of days? It was a button on the top right of the lyrics page and it would take you to a new lyrics page with a game for you to sing along to the song and grt a score of how you did at the end of...
Did anyone else get the sing it feature the last couple of days? It was a button on the top right of the lyrics page and it would take you to a new lyrics page with a game for you to sing along to th...
Visitor
3355 Views
4 replies
7 likes
hi I'm new to android. I have samsung s21+ and spotify just keep downloading. Tried to reinstall spotify didn't work at all. Some people said sd card but I have no sd card on mine. Every 20-30 mins reopen the app and downloading again.Please solve th...
hi I'm new to android. I have samsung s21+ and spotify just keep downloading. Tried to reinstall spotify didn't work at all. Some people said sd card but I have no sd card on mine. Every 20-30 mins r...
164 Views
0 replies
0 likes
Why Sri Lankans don't have spotify wrapped 2022 yet. C'mon we've been through enough this year.
Why Sri Lankans don't have spotify wrapped 2022 yet. C'mon we've been through enough this year. 😭
Music Fan
470 Views
1 replies
1 likes
How do I solve the problem I have that consists of when I play the song I want to hear, when I touch it, another song that I have never heard comes out and mine always disappears automatically
How do I solve the problem I have that consists of when I play the song I want to hear, when I touch it, another song that I have never heard comes out and mine always disappears automatically
217 Views
0 replies
0 likes
I have a Spotify premium account, did download Spotify playlists for offline-use, tapped "..." and choose "download to apple watch" ...In fact, there is no music on my Apple watch downloaded (settings checked) and spotify doesn't work at all ... open...
I have a Spotify premium account, did download Spotify playlists for offline-use, tapped "..." and choose "download to apple watch" ... In fact, there is no music on my Apple watch downloaded (setti...
Visitor
913 Views
1 replies
0 likes
The platform is blatantly and ignorantly considering Jazz music as Soul, which is inherently ignorant and racist to music made popular by black artists. It is clear that this so called liberal platform is clearly just signposting their lack of racism...
The platform is blatantly and ignorantly considering Jazz music as Soul, which is inherently ignorant and racist to music made popular by black artists. It is clear that this so called liberal platfo...
Not applicable
279 Views
1 replies
0 likes
Spotify is listing podcasts such as Spank+f**k My Girlfriend, with hardcode pornographic illustrations and a sexual soundtrack. There are many similar ones. Found it by accident when typing "u" in the search box. The same thing shows in all our famil...
Spotify is listing podcasts such as Spank+f**k My Girlfriend, with hardcode pornographic illustrations and a sexual soundtrack. There are many similar ones. Found it by accident when typing "u...
Visitor
1242 Views
2 replies
2 likes
Actualice la app y abre muy lento , también al reproducir música sin solicitar cambia la música
Actualice la app y abre muy lento , también al reproducir música sin solicitar cambia la música
319 Views
0 replies
0 likes
I want to publish an iOS application which uses the Spotify API. Apple requires an agreement with Spotify that I'm allowed to use the API. Where do I go from here?
I want to publish an iOS application which uses the Spotify API. Apple requires an agreement with Spotify that I'm allowed to use the API. Where do I go from here?
283 Views
0 replies
0 likes
Hi, I can see that there are discussions around 2fa dating back to 2012. With 2023 just around the corner and my account being taken advantage of multiple times why can't I enable 2fa on my personal (family plan) Spotify account? With some Googling I...
Hi, I can see that there are discussions around 2fa dating back to 2012. With 2023 just around the corner and my account being taken advantage of multiple times why can'...
Newbie
1968 Views
2 replies
11 likes
