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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
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  • 762 Views
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Bug on Spotify Wrapped Playlist

Hello, When friends share their Spotify wrapped, it sends me to my own playlist. On desktop, the playlist doesn’t show up at all (even though made public). please help

  • Visitor
  • Hello,   When friends share their Spotify wrapped, it sends me to my own playlist. On desktop, the playlist doesn’t show up at all (even though made public).  please help 😧
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  • 151 Views
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Tempo para tocar a música

Gostaria de configurar tempo para que as musicas das minhas playlist tocassem apenas 60 segundos cada, se tem como fazer isso e como fazer? Desde já agradeço pela atenção.Atenciosamente, José Antônio.

  • Visitor
  • Gostaria de configurar tempo para que as musicas das minhas playlist tocassem apenas 60 segundos cada, se tem como fazer isso e como fazer? Desde já agradeço pela atenção. Atenciosamente, José Antôn...
  • 154 Views
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  • 154 Views
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My Account

My Spotify account is currently included in my Vodafone Data pack, I am thinking of changing my Vodafone package to one that does not include Spotify.I intend taking out Spotify directly with Spotify.My question is, will my account, playlists etc be ...

  • Casual Listener
  • My Spotify account is currently included in my Vodafone Data pack, I am thinking of changing my Vodafone package to one that does not include Spotify. I intend taking out Spotify directly with Spoti...
  • 118 Views
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  • 118 Views
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Lack of "Not Interested" Options

If you all are able to forcibly recommend various things, I want the option to either close all your recommendations, or say I'm not interested. Tired of seeing things that are flat out against my interests or likes.

  • Visitor
  • If you all are able to forcibly recommend various things, I want the option to either close all your recommendations, or say I'm not interested.  Tired of seeing things that are flat out against...
  • 99 Views
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  • 99 Views
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why is wrapped mobile only

why?fix**bleep**

  • Regular
  • why? fix**bleep**
  • jdemp42
  • Newbie
  • 561 Views
  • 2 replies
  • 1 likes
  • 561 Views
  • 2 replies
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Can I pay for a Duo Account, but not be one of the Duo Members?

I would like to gift a Duo account to my parents. If I pay for it from my account can they both be invited or do I count as one of the users?

  • Newbie
  • I would like to gift a Duo account to my parents. If I pay for it from my account can they both be invited or do I count as one of the users?
  • 70 Views
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  • 70 Views
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Will my app change back if I get premium?

I must of had a free version for a few days and then my app changed, but not my laptop. Will my app change back if I upgrade to premium?

  • Newbie
  • I must of had a free version for a few days and then my app changed, but not my laptop. Will my app change back if I upgrade to premium?
  • 91 Views
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  • 91 Views
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2022 summary.

HiI didnt recieve the full details.Id like yo know how long i spend here.

  • Visitor
  • Hi I didnt recieve the full details. Id like yo know how long i spend here.
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  • 124 Views
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Question about charts.spotify.com

I wasn't sure where to post this question. But, I'm a music blogger, and I occasionally use charts.spotify.com to see trending music. My question is, is spotify planning to allow us to view historical data? In other words, will I be able to see what ...

  • Roadie
  • I wasn't sure where to post this question. But, I'm a music blogger, and I occasionally use charts.spotify.com to see trending music. My question is, is spotify planning to allow us to view historica...
  • 121 Views
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  • charts
    Hits
    site
  • 121 Views
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Random play is not working correctly

Hello have recently been having issues with playing my lay list in random mode. The songs played are almost identical each time I start playing songs. Also whenever my random songs start from a particular track the same track starts each time I use t...

  • Newbie
  • Hello  have recently been having issues with playing my lay list in random mode. The songs played are almost identical each time  I start playing songs. Also whenever  my random songs...
  • 131 Views
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  • 131 Views
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Sonos devices not found

HelloI have sonos Play 5. I have installed/deinstalled/reinstalled Sonos devices, sonos S1 app, spotify app but when I see the devices in the spotify app I only see my google cast device and web player.How can Is see my sonos there?thksValery

  • Newbie
  • Hello I have sonos Play 5.  I have installed/deinstalled/reinstalled Sonos devices, sonos S1 app, spotify app but when I see the devices in the spotify app I only see my google cast device and ...
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  • 112 Views
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Android tv sony bravia kd55xg8596

I have problem only with Spotify. App kick me out. I have done actualisation of app and everything what i must do from tv side and it doesn't work. Please help or i must resign subscription.

  • Newbie
  • I have problem only with Spotify. App kick me out. I have done actualisation of app and everything what i must do from tv side and it doesn't work. Please help or i must resign subscription.
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  • 78 Views
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Pay

Hello, I am a student but I couldn’t show. Something missing or wrong. How I can do

  • Visitor
  • Hello, I am a student but I couldn’t show. Something missing or wrong. How I can do
  • 105 Views
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  • 105 Views
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Logged on to 2 different devices with same account

Can you sign in in 2 different devices (mobile and tablet) with the same account ? And listen online on one and offline on the other at the same time?

  • Visitor
  • Can you sign in in 2 different devices (mobile and tablet) with the same account ? And listen online on one and offline on the other at the same time?
  • 336 Views
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  • 336 Views
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collab playlist not showing

hey i collab w/ my friend on a playlist and for some reason it isnt showing on my public playlists. if someone privates a collab playlist does it not show up on the public playlists tab for the other person ?

  • Visitor
  • hey i collab w/ my friend on a playlist and for some reason it isnt showing on my public playlists. if someone privates a collab playlist does it not show up on the public playlists tab for the o...
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Spotify new update/features (Android)

After the new update of Spotify I'm facing a lot of problems to listen to music. There is no queue option, repeat option, shuffle option , can't backward a song. Music is played from different playlist that I'm not even subscribed to and the Auto pla...

Screenshot_2022_1204_150239.jpg
  • Visitor
  • After the new update of Spotify I'm facing a lot of problems to listen to music. There is no queue option, repeat option, shuffle option , can't backward a song. Music is played from different playli...
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  • 117 Views
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Why can’t we play music when playing big games

I’m just trying to play my games but then when I’m listening to music it will just stop. Spotify if you are reading this can you try to find a way for us to listen to music while we play on our games. for the people who agree spam your favorite game ...

  • Newbie
  • I’m just trying to play my games but then when I’m listening to music it will just stop. Spotify if you are reading this can you try to find a way for us to listen to music while we play on our games...
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  • 200 Views
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Premium User- Unable to turn off Shuffle

Hi all, I use Spotify on my iphone and my desktop Mac---for some reason I cannot turn shuffle off. I can click the icon so it's grey but no matter what it shuffles the music. I've rebooted them all to no avail. Is there something I'm missing? Thanks ...

  • Visitor
  • Hi all, I use Spotify on my iphone and my desktop Mac---for some reason I cannot turn shuffle off. I can click the icon so it's grey but no matter what it shuffles the music. I've rebooted them all t...
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Can't login Greenroom/Spotify Live

So I wanted to tune in to listen to Swedish House Mafia's album release party through Spotify Live but i couldn't seem to find the feature on my main Spotify app. So I found the stand-alone Spotify Live app but that won't let me login at all, with a ...

  • Newbie
  • So I wanted to tune in to listen to Swedish House Mafia's album release party through Spotify Live but i couldn't seem to find the feature on my main Spotify app. So I found the stand-alone Spotify L...
  • Rpaquette925
  • Visitor
  • 1366 Views
  • 3 replies
  • 1 likes
  • App & Features
  • 1366 Views
  • 3 replies
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Update

I think Spotify need to change back to their old layout for non premium listeners it’s annoying to use and can’t do what I normally did

  • Visitor
  • I think Spotify need to change back to their old layout for non premium listeners it’s annoying to use and can’t do what I normally did 
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  • 165 Views
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