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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
I’m just trying to play my games but then when I’m listening to music it will just stop. Spotify if you are reading this can you try to find a way for us to listen to music while we play on our games. for the people who agree spam your favorite game ...
I’m just trying to play my games but then when I’m listening to music it will just stop. Spotify if you are reading this can you try to find a way for us to listen to music while we play on our games...
311 Views
0 replies
0 likes
Hi all, I use Spotify on my iphone and my desktop Mac---for some reason I cannot turn shuffle off. I can click the icon so it's grey but no matter what it shuffles the music. I've rebooted them all to no avail. Is there something I'm missing? Thanks ...
Hi all, I use Spotify on my iphone and my desktop Mac---for some reason I cannot turn shuffle off. I can click the icon so it's grey but no matter what it shuffles the music. I've rebooted them all t...
139 Views
0 replies
0 likes
So I wanted to tune in to listen to Swedish House Mafia's album release party through Spotify Live but i couldn't seem to find the feature on my main Spotify app. So I found the stand-alone Spotify Live app but that won't let me login at all, with a ...
So I wanted to tune in to listen to Swedish House Mafia's album release party through Spotify Live but i couldn't seem to find the feature on my main Spotify app. So I found the stand-alone Spotify L...
Visitor
1497 Views
3 replies
1 likes
I think Spotify need to change back to their old layout for non premium listeners it’s annoying to use and can’t do what I normally did
I think Spotify need to change back to their old layout for non premium listeners it’s annoying to use and can’t do what I normally did
246 Views
0 replies
0 likes
With the newest Spotify update it does not allow you to resize the Friends Activity portion of the screen. I've done a clean reinstall of the app and tried it on different computers with the same issue. The only options are to hide the Friends Activi...
With the newest Spotify update it does not allow you to resize the Friends Activity portion of the screen. I've done a clean reinstall of the app and tried it on different computers with the same iss...
Visitor
512 Views
1 replies
3 likes
having a personal search bar on you playlist if you can find the song that's on your playlist instead of researching in up and i had to make many to get it on the app and features so you can see it and i hope this will happen this is my best ideal i ...
having a personal search bar on you playlist if you can find the song that's on your playlist instead of researching in up and i had to make many to get it on the app and features so y...
218 Views
0 replies
2 likes
My recently played song is updated,but recently played album is not updated.
My recently played song is updated, but recently played album is not updated.
204 Views
0 replies
0 likes
My audio day is not showing up in my Spotify wrapped. I was hoping to get some assistance and figure this out, thank you!
My audio day is not showing up in my Spotify wrapped. I was hoping to get some assistance and figure this out, thank you!
Casual Listener
19095 Views
19 replies
31 likes
Hi, I've got my 2022 wrapped and all the stories, watched them all to the end and there was no story with my wrapped personality type. Everyone else i know was given theirs in the 2nd last slide/story. Just wondering if there's a reason for this or i...
Hi, I've got my 2022 wrapped and all the stories, watched them all to the end and there was no story with my wrapped personality type. Everyone else i know was given theirs in the 2nd last slide/stor...
Casual Listener
767 Views
1 replies
1 likes
I have a problem hearing music in the car. I am connected because I see the name of the song, artist, and on phone app shows I am using the car's device. I can hear radio and incoming calls, but not Spotify. Have re-installed app, unpaired and paired...
I have a problem hearing music in the car. I am connected because I see the name of the song, artist, and on phone app shows I am using the car's device. I can hear radio and incoming calls, but not ...
192 Views
0 replies
0 likes
My Spotify Wrapped hasn’t appeared at all and there is now “Your 2022 Wrapped” section yet other people in my country (Fiji) have shared theirs
My Spotify Wrapped hasn’t appeared at all and there is now “Your 2022 Wrapped” section yet other people in my country (Fiji) have shared theirs
324 Views
0 replies
0 likes
I have individual premium why can’t I listen to music offfline even though I have my 4G/data on
I have individual premium why can’t I listen to music offfline even though I have my 4G/data on
151 Views
0 replies
0 likes
Hi, I am publisher and I want to publish my audiobooks on spotify. So can you guide me how to publish and sell audiobooks on spotify.
Hi, I am publisher and I want to publish my audiobooks on spotify. So can you guide me how to publish and sell audiobooks on spotify.
319 Views
0 replies
1 likes
In duo plan both members not able to listen at a same time. Understood that invite member must logged out and then login back but which email and password he should enter? If he put his own email and password then will the duo plan work? please someo...
In duo plan both members not able to listen at a same time. Understood that invite member must logged out and then login back but which email and password he should enter? If he put his own em...
188 Views
0 replies
0 likes
Why am I limited on downloads? I wouldn’t think number of downloads on an account would matter.. Especially when I’m paying for premium.
Why am I limited on downloads? I wouldn’t think number of downloads on an account would matter.. Especially when I’m paying for premium.
194 Views
0 replies
1 likes
I hate what they put on my wrapped list and put a song on replay 70 times just to overcome the one that was on 1st place, but it stays the same, so that's it? I can't modify what wrapped said I listened more? There is no way to contact customer suppo...
I hate what they put on my wrapped list and put a song on replay 70 times just to overcome the one that was on 1st place, but it stays the same, so that's it? I can't modify what wrapped said I liste...
Not applicable
3496 Views
2 replies
2 likes
I have 1,000's of playlists. You need to make the playlists toggle alphabetically, date added, date modified, or custom. Custom should go based on the previous order you had selected.
I have 1,000's of playlists. You need to make the playlists toggle alphabetically, date added, date modified, or custom. Custom should go based on the previous order you had selected.
187 Views
0 replies
0 likes
I want to clear my Home Page from showing recently played albums. My wife informed me that there was **bleep** on Spotify and we are trying to protect our son so I looked up **bleep** on the search feature. I clicked an album to see what it entailed....
I want to clear my Home Page from showing recently played albums. My wife informed me that there was **bleep** on Spotify and we are trying to protect our son so I looked up **bleep** on the...
Casual Listener
270 Views
1 replies
0 likes
Actually I have already paid for Premium Student using GPay(UPI). However,my account does not reflect Premium nor did I get any receipt from the company.My money has been debited from my account.Please help me out.
Actually I have already paid for Premium Student using GPay(UPI). However,my account does not reflect Premium nor did I get any receipt from the company.My money has been debited from my account.Plea...
Casual Listener
221 Views
1 replies
0 likes
Hi, being an Indian student with a Rupay debit card there is no way I could take a premium subscription via the student plan. There is no UPI option for the same. Please bring back the 3 months free offer and accept Rupay card for payment. It would b...
Hi, being an Indian student with a Rupay debit card there is no way I could take a premium subscription via the student plan. There is no UPI option for the same. Please bring back the 3 months free ...
Casual Listener
987 Views
1 replies
1 likes
