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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

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Why can’t we play music when playing big games

I’m just trying to play my games but then when I’m listening to music it will just stop. Spotify if you are reading this can you try to find a way for us to listen to music while we play on our games. for the people who agree spam your favorite game ...

Newbie

I’m just trying to play my games but then when I’m listening to music it will just stop. Spotify if you are reading this can you try to find a way for us to listen to music while we play on our games...

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Premium User- Unable to turn off Shuffle

Hi all, I use Spotify on my iphone and my desktop Mac---for some reason I cannot turn shuffle off. I can click the icon so it's grey but no matter what it shuffles the music. I've rebooted them all to no avail. Is there something I'm missing? Thanks ...

Visitor

Hi all, I use Spotify on my iphone and my desktop Mac---for some reason I cannot turn shuffle off. I can click the icon so it's grey but no matter what it shuffles the music. I've rebooted them all t...

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Can't login Greenroom/Spotify Live

So I wanted to tune in to listen to Swedish House Mafia's album release party through Spotify Live but i couldn't seem to find the feature on my main Spotify app. So I found the stand-alone Spotify Live app but that won't let me login at all, with a ...

Newbie

So I wanted to tune in to listen to Swedish House Mafia's album release party through Spotify Live but i couldn't seem to find the feature on my main Spotify app. So I found the stand-alone Spotify L...

Rpaquette925

Visitor

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3 replies

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App & Features
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Update

I think Spotify need to change back to their old layout for non premium listeners it’s annoying to use and can’t do what I normally did

Visitor

I think Spotify need to change back to their old layout for non premium listeners it’s annoying to use and can’t do what I normally did 

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Friends Activity screen not resizing anymore

With the newest Spotify update it does not allow you to resize the Friends Activity portion of the screen. I've done a clean reinstall of the app and tried it on different computers with the same issue. The only options are to hide the Friends Activi...

Gig Goer

With the newest Spotify update it does not allow you to resize the Friends Activity portion of the screen. I've done a clean reinstall of the app and tried it on different computers with the same iss...

shadowsba

Visitor

523 Views

1 replies

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[Web Player][Search] having a search on your own playlist when you make a playlist

having a personal search bar on you playlist if you can find the song that's on your playlist instead of researching in up and i had to make many to get it on the app and features so you can see it and i hope this will happen this is my best ideal i ...

Roadie

having a personal search bar on you playlist if you can find the song that's on your playlist instead of researching in up    and i had to make many to get it on the app and features so y...

219 Views

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My recently played list is not updated

My recently played song is updated,but recently played album is not updated.

Casual Listener

My recently played song is updated, but recently played album is not updated.

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My audio day is not showing up in my Spotify wrapped

My audio day is not showing up in my Spotify wrapped. I was hoping to get some assistance and figure this out, thank you!

Visitor

My audio day is not showing up in my Spotify wrapped. I was hoping to get some assistance and figure this out, thank you! 

Kkkkkkkkkkkkkkkk

Casual Listener

19258 Views

19 replies

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My 2022 Wrapped story didn't give me a personality type

Hi, I've got my 2022 wrapped and all the stories, watched them all to the end and there was no story with my wrapped personality type. Everyone else i know was given theirs in the 2nd last slide/story. Just wondering if there's a reason for this or i...

Visitor

Hi, I've got my 2022 wrapped and all the stories, watched them all to the end and there was no story with my wrapped personality type. Everyone else i know was given theirs in the 2nd last slide/stor...

Kkkkkkkkkkkkkkkk

Casual Listener

767 Views

1 replies

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Spotify in car

I have a problem hearing music in the car. I am connected because I see the name of the song, artist, and on phone app shows I am using the car's device. I can hear radio and incoming calls, but not Spotify. Have re-installed app, unpaired and paired...

Newbie

I have a problem hearing music in the car. I am connected because I see the name of the song, artist, and on phone app shows I am using the car's device. I can hear radio and incoming calls, but not ...

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Wrapped Not Showing Up

My Spotify Wrapped hasn’t appeared at all and there is now “Your 2022 Wrapped” section yet other people in my country (Fiji) have shared theirs

Visitor

My Spotify Wrapped hasn’t appeared at all and there is now “Your 2022 Wrapped” section yet other people in my country (Fiji) have shared theirs

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Why can’t I listen to music offline

I have individual premium why can’t I listen to music offfline even though I have my 4G/data on

Visitor

I have individual premium why can’t I listen to music offfline even though I have my 4G/data on

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Publishing audiobook on spotify as publisher

Hi, I am publisher and I want to publish my audiobooks on spotify. So can you guide me how to publish and sell audiobooks on spotify.

Visitor

Hi, I am publisher and I want to publish my audiobooks on spotify. So can you guide me how to publish and sell audiobooks on spotify.

329 Views

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Duo plan error

In duo plan both members not able to listen at a same time. Understood that invite member must logged out and then login back but which email and password he should enter? If he put his own email and password then will the duo plan work? please someo...

Newbie

In duo plan both members not able to listen at a same time. Understood that invite member must logged out and then login back but which email and password he should enter?  If he put his own em...

196 Views

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Maximum # of Downloads Reached??

Why am I limited on downloads? I wouldn’t think number of downloads on an account would matter.. Especially when I’m paying for premium.

Visitor

Why am I limited on downloads? I wouldn’t think number of downloads on an account would matter.. Especially when I’m paying for premium.

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There is a way to change wrapped songs?

I hate what they put on my wrapped list and put a song on replay 70 times just to overcome the one that was on 1st place, but it stays the same, so that's it? I can't modify what wrapped said I listened more? There is no way to contact customer suppo...

Casual Listener

I hate what they put on my wrapped list and put a song on replay 70 times just to overcome the one that was on 1st place, but it stays the same, so that's it? I can't modify what wrapped said I liste...

user-removed

Not applicable

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Playlist Order

I have 1,000's of playlists. You need to make the playlists toggle alphabetically, date added, date modified, or custom. Custom should go based on the previous order you had selected.

Regular

I have 1,000's of playlists. You need to make the playlists toggle alphabetically, date added, date modified, or custom. Custom should go based on the previous order you had selected.

223 Views

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Clear albums played on Home page

I want to clear my Home Page from showing recently played albums. My wife informed me that there was **bleep** on Spotify and we are trying to protect our son so I looked up **bleep** on the search feature. I clicked an album to see what it entailed....

Casual Listener

I want to clear my Home Page from showing recently played albums.   My wife informed me that there was **bleep** on Spotify and we are trying to protect our son so I looked up **bleep** on the...

garrettdaniel1221

Casual Listener

277 Views

1 replies

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Payment Status for Premium Student

Actually I have already paid for Premium Student using GPay(UPI). However,my account does not reflect Premium nor did I get any receipt from the company.My money has been debited from my account.Please help me out.

Visitor

Actually I have already paid for Premium Student using GPay(UPI). However,my account does not reflect Premium nor did I get any receipt from the company.My money has been debited from my account.Plea...

Abhishek_Patil

Casual Listener

234 Views

1 replies

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UPI or Rupay debit card for Premium Student plan

Hi, being an Indian student with a Rupay debit card there is no way I could take a premium subscription via the student plan. There is no UPI option for the same. Please bring back the 3 months free offer and accept Rupay card for payment. It would b...

Newbie

Hi, being an Indian student with a Rupay debit card there is no way I could take a premium subscription via the student plan. There is no UPI option for the same. Please bring back the 3 months free ...

Abhishek_Patil

Casual Listener

994 Views

1 replies

1 likes

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