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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Community Manager
  • Community Manager
  • 433 Views
  • 0 replies
  • 2 likes
  • 433 Views
  • 0 replies
  • 2 likes

Premium plan

I'm already in Spotify mini but before it ends I've taken premium family. Do I get premium family once the mini ends?

  • Visitor
  • I'm already in Spotify mini but before it ends I've taken premium family. Do I get premium family once the mini ends?
  • Bittencourt
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Self Generated Playlist

Is there a way to generate a playlist of similar songs based on one song? So I play Piano Man as an example and then Spotify generates automatically a playlist of similar songs.

  • Visitor
  • Is there a way to generate a playlist of similar songs based on one song? So I play Piano Man as an example and then Spotify generates automatically a playlist of similar songs.
  • AdamDam
  • Spotify Star
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

Music isn’t showing explicit content

Lil Gnar - Triple S and Central Cee - No More Leaks Album these named a few are the ones that shows clean content but after hearing them I noticed that there’s explicit content that isn’t showing.

  • Visitor
  • Lil Gnar - Triple S and Central Cee - No More Leaks Album these named a few are the ones that shows clean content but after hearing them I noticed that there’s explicit content that isn’t showing.
  • Nico
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Solved!! stop youtube access via twitter

Hi,my son uses Spotify via w-Lan on his tablet at home and I could block all browser and apps, which he could use to whatch any youtube videos instead. Unfortunately he now found out, that via Settings/ Quit premium account, he is directed to an in-a...

  • Casual Listener
  • Hi, my son uses Spotify via w-Lan on his tablet at home and I could block all browser and apps, which he could use to whatch any youtube videos instead. Unfortunately he now found out, that via Sett...
  • JBayudz
  • Composer
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Using one computer but multiple sources

Hello, I assume this has been covered, but for the life of me, I can not find the answer so I am hoping someone can help me please. A little bit about my system, first. In the family room we have a stereo setup and the source for that system is a Mac...

  • Casual Listener
  • Hello,   I assume this has been covered, but for the life of me, I can not find the answer so I am hoping someone can help me please.   A little bit about my system, first.  In the...
  • Spaghettisoft
  • Casual Listener
  • 201 Views
  • 3 replies
  • 0 likes
  • 201 Views
  • 3 replies
  • 0 likes

Car Thing

I just got my Spotify Car Thing in the mail yesterday and I’m already in love with it. I personally use the CD mount, which blocks the time on my cars clock, I think it would be really cool if the Car Thing had a feature where it told you the current...

  • Newbie
  • I just got my Spotify Car Thing in the mail yesterday and I’m already in love with it. I personally use the CD mount, which blocks the time on my cars clock, I think it would be really cool if the Ca...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

I accidentally clicked out of a pop up that I want back

I got a pop up to see the first song I listened to this year, then I accidentally closed out of it and now I cant get it back

  • Casual Listener
  • I got a pop up to see the first song I listened to this year, then I accidentally closed out of it and now I cant get it back
  • 372 Views
  • 0 replies
  • 3 likes
  • 372 Views
  • 0 replies
  • 3 likes

Taylor Swift album notification -top listener

Does anyone know how to find their notifications? I clicked this away and as a Swiftie, I feel...rattled. I need to know how dedicated I am.

  • Visitor
  • Does anyone know how to find their notifications? I clicked this away and as a Swiftie, I feel...rattled. I need to know how dedicated I am.
  • 657 Views
  • 0 replies
  • 1 likes
  • 657 Views
  • 0 replies
  • 1 likes

Solved!! harry potter audiobooks

I was listening to the harry potter audiobooks and suddenly I can't find book 4-7 have they been removed? location: netherlanddevice: lenovo laptop and Iphone XR

  • Casual Listener
  • I was listening to the harry potter audiobooks and suddenly I can't find book 4-7 have they been removed?   location: netherland device: lenovo laptop and Iphone XR
  • lilfae
  • Visitor
  • 67736 Views
  • 24 replies
  • 8 likes
  • App & Features
  • 67736 Views
  • 24 replies
  • 8 likes

Problemas com o app

Oi! Boa tarde, tudo bem?Faz uns 2 dias que apareceu um problema no meu app, esse problema acontece apenas no app na web e desktop está normal. Quando eu clico no botão inicio, aparecem as minhas playlists e as recomendadas também normalmente, porém q...

  • Visitor
  • Oi! Boa tarde, tudo bem? Faz uns 2 dias que apareceu um problema no meu app, esse problema acontece apenas no app na web e desktop está normal. Quando eu clico no botão inicio, aparecem as minhas pl...
  • Bittencourt
  • Spotify Star
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Playlists

Recently, I have discovered that I am unable to add an entire album to any playlist that I have made previously. I am only able to add one song at a time . The option is no longer available . Thanks, Paulee

  • Newbie
  • Recently, I have discovered that I am unable to add an entire album to any playlist that I have made previously. I am only able to add one song at a time . The option is no longer available . T...
  • soboyle
  • Gig Goer
  • 227 Views
  • 1 replies
  • 1 likes
  • 227 Views
  • 1 replies
  • 1 likes

L'application ne fonctionne plus une fois que mon GSM se met en veille

Bonjour,Depuis quelques jours lorsque j'écoute de la musique sur Spotify la musique se coupe lorsque mon GSM se met en veille. J'ai beau effacer le cache, me déconnecter et me reconnecter, la playlist se coupe dès que mon GSM est en veille. J'ai pour...

  • Newbie
  • Bonjour, Depuis quelques jours lorsque j'écoute de la musique sur Spotify la musique se coupe lorsque mon GSM se met en veille. J'ai beau effacer le cache, me déconnecter et me reconnecter, la playl...
  • JDmn
  • Casual Listener
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

[Developer] [Feature Request] Resume playlist from last song played

Hello Spotify Team, I just love the Spotify app and have high frequency of switching playlists on a regular basis throughout the day. So Spotify has this history playlist that stores the playlist I played but it does not remember the song which was l...

  • Visitor
  • Hello Spotify Team,  I just love the Spotify app and have high frequency of switching playlists on a regular basis throughout the day. So Spotify has this history playlist that stores the pla...
  • JDmn
  • Casual Listener
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Feature consistency across iOS and macOS

I often use Enhance as well as the genre options to listen to different music based on my current mood. It would be great to have this functionality on macOS for a seamless user experience when regularly switching between platforms.  

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  • Newbie
  • I often use Enhance as well as the genre options to listen to different music based on my current mood. It would be great to have this functionality on macOS for a seamless user experience when regul...
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Apple OS 16.0.3 update serms to create issues with Duo

The two connected accounts in a Duo subscription accounts are ”fighting” over who can play a song or play a pod. Before tge upgrades all worked as intended. We are not both at home or in the same country right now but both in EU.

  • Newbie
  • The two connected accounts in a Duo subscription accounts are ”fighting” over who can play a song or play a pod. Before tge upgrades all worked as intended. We are not both at home or in the same cou...
  • Bittencourt
  • Spotify Star
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Considering leaving Spotify because of "shows to try"

I see lots of people requesting to remove the "Shows to try" tab on the home screen. There are also suggestions for adding a customizable home screen or adding the "not interested" button. And the suggestions, ideas, and feature requests about this t...

  • Newbie
  • I see lots of people requesting to remove the "Shows to try" tab on the home screen. There are also suggestions for adding a customizable home screen or adding the "not interested" button. And the su...
  • 135 Views
  • 0 replies
  • 1 likes
  • 135 Views
  • 0 replies
  • 1 likes

Possible Bug in "Smart Shuffle" function

Hello, this may be an individual account, but when using the smart shuffle funtion on a playlist that isn't sorted by default, it sorts by default anyway until you turn off smart shuffle. It's a small and likely rare bug to see, but I figured it shou...

  • Visitor
  • Hello, this may be an individual account, but when using the smart shuffle funtion on a playlist that isn't sorted by default, it sorts by default anyway until you turn off smart shuffle. It's a smal...
  • Kaat1
  • Visitor
  • 217 Views
  • 1 replies
  • 1 likes
  • 217 Views
  • 1 replies
  • 1 likes

Why is it taking so long to add 2 step authentication

I don't know how many threads i have read about peoples accounts getting hacked and all the threads have one of 2 answers that go along the lines of; "Please follow this guide to make sure your account is safe" and when users respond that they have d...

  • Casual Listener
  • I don't know how many threads i have read about peoples accounts getting hacked and all the threads have one of 2 answers that go along the lines of; "Please follow this guide to make sure your accou...
  • oniwolf382
  • Newbie
  • 135 Views
  • 1 replies
  • 2 likes
  • 135 Views
  • 1 replies
  • 2 likes

scroll button gone again after last update?

Like before, the scroll button is gone again in my library... Maybe since the last update of 27-07?Terrible, as I would like to be able to scroll down (listening to my full liked playlist in alphabetical order....5000+ songs).And since it starts to s...

  • Regular
  • Like before, the scroll button is gone again in my library... Maybe since the last update of 27-07? Terrible, as I would like to be able to scroll down (listening to my full liked playlist in alphab...
  • PaulaE
  • Newbie
  • 224 Views
  • 2 replies
  • 1 likes
  • Scroll
  • 224 Views
  • 2 replies
  • 1 likes

two suggestions for a better experience

Hi, maybe I'm not the first to suggest. but here goes: 1. I think parents to small children would appreciate the option to create 2 profiles. 1 for the kids music and the other to fit their taste. 2. Party Mode - a feature that does dj quality crosse...

  • Newbie
  • Hi,  maybe I'm not the first to suggest. but here goes:   1. I think parents to small children would appreciate the option to create 2 profiles. 1 for the kids music and the other to fit...
  • 87 Views
  • 0 replies
  • 0 likes
  • 87 Views
  • 0 replies
  • 0 likes