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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1635 Views
  • 0 replies
  • 2 likes
  • 1635 Views
  • 0 replies
  • 2 likes

Turn off album art 2022

What needs to happen in order to get Spotify to have an option to turn off album art? I have read a number of other topics with this same concern of pornographic album art on kids phones.On a thread from 2018 the Spotify response makes it look like s...

  • Newbie
  • What needs to happen in order to get Spotify to have an option to turn off album art? I have read a number of other topics with this same concern of pornographic album art on kids phones. On a threa...
  • 184 Views
  • 0 replies
  • 1 likes
  • 184 Views
  • 0 replies
  • 1 likes

Shuffle play button turned pause/play button

So I just updated my iPhone to IOS 16 and i noticed that the shuffle button in my playlist is now a pause button. I really likes the random shuffle and now its gone. Is there a way to fix this?

  • Newbie
  • So I just updated my iPhone to IOS 16 and i noticed that the shuffle button in my playlist is now a pause button. I really likes the random shuffle and now its gone. Is there a way to fix this?
  • Dene111
  • Regular
  • 382 Views
  • 1 replies
  • 1 likes
  • 382 Views
  • 1 replies
  • 1 likes

Android app not loading

Version: 8.7.60.211Android/OneUI Version: 12 / 4.1Phone: Galaxy S20 FE 5G (SM-G781V) Things I tried:Reinstalling AppRebooting PhoneInstalling Beta

  • Newbie
  • Version: 8.7.60.211 Android/OneUI Version: 12 / 4.1 Phone: Galaxy S20 FE 5G (SM-G781V)   Things I tried: Reinstalling App Rebooting Phone Installing Beta
  • Fireboter
  • Casual Listener
  • 362 Views
  • 3 replies
  • 4 likes
  • 362 Views
  • 3 replies
  • 4 likes

Been a spotify premium user for 5 years. Can't stand that it loses my starred songs and albums.

Seems like losing starred songs and albums is becoming more frequent. If this keeps up I'll have to abandon the platform. Makes me aware that I am just "renting" the music; it is not my collection anymore.

  • Casual Listener
  • Seems like losing starred songs and albums is becoming more frequent.  If this keeps up I'll have to abandon the platform.  Makes me aware that I am just "renting" the music; it is not my c...
  • 158 Views
  • 0 replies
  • 0 likes
  • missing favorites
  • 158 Views
  • 0 replies
  • 0 likes

Features (canvas?)

Why  my Spotify account dosent show canvas??  

  • Visitor
  • Why  my Spotify account dosent show canvas??   
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Is there a way to request that Spotify add an album?

Spotify has many Phil Keaggy albums, but not the one that I want. Is there a formal way to request that they add it to the library, or find out of there is some legal reason why a particular album is left out? I would like to see The Wind and the Whe...

  • Newbie
  • Spotify has many Phil Keaggy albums, but not the one that I want. Is there a formal way to request that they add it to the library, or find out of there is some legal reason why a particular album is...
  • mahnunchik
  • Newbie
  • 9532 Views
  • 5 replies
  • 2 likes
  • App & Features
  • 9532 Views
  • 5 replies
  • 2 likes

make clicking less sensitive

noticing today that I can hardly single click a song without it starting to play already. This is awfully annoying when you just want to mark a song, but not play it

  • Roadie
  • noticing today that I can hardly single click a song without it starting to play already. This is awfully annoying when you just want to mark a song, but not play it
  • 208 Views
  • 0 replies
  • 0 likes
  • mark
  • 208 Views
  • 0 replies
  • 0 likes

latest update removed ability to remove recently played songs

You changed the interface for my Mac version so individual songs can't be removed with a right click. the Recently Played link is no longer on the left side of the screen. When will this be corrected? It was there in the previous version.

  • Newbie
  • You changed the interface for my Mac version so individual songs can't be removed with a right click. the Recently Played  link is no longer on the left side of the screen. When will this be cor...
  • funnygurrl22
  • Visitor
  • 366 Views
  • 2 replies
  • 0 likes
  • 366 Views
  • 2 replies
  • 0 likes

How to get a song's name using Spotify web

copy this "Type__TypeElement-goli3j-0 eczMAK"Open the songPress F12Press ctrl+fPress ctrl+vThe title is in the screenshot 

Screenshot (23).png
  • Casual Listener
  • copy this "Type__TypeElement-goli3j-0 eczMAK" Open the song Press F12 Press ctrl+f Press ctrl+v The title is in the screenshot 
  • Agalondia
  • Casual Listener
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Lagging sound

Hello Spotify please improve audio quality features in coming week

  • Visitor
  • Hello Spotify please improve audio quality features in coming week
  • 145 Views
  • 0 replies
  • 1 likes
  • 145 Views
  • 0 replies
  • 1 likes

Use better data

1. Better for ears algorithm design a good recommendation system, if purely growth hacked for monetization KPI’s (increased retention measured by time usage, repeated songs for loyalty and retention, etc.) lacks true user loyalty that you are missing...

  • Visitor
  • 1. Better for ears algorithm design   a good recommendation system, if purely growth hacked for monetization KPI’s (increased retention measured by time usage, repeated songs for loyalty and r...
  • 203 Views
  • 0 replies
  • 0 likes
  • 203 Views
  • 0 replies
  • 0 likes

Play where you left off

Hoping someone can help! Previously in spotify I would listen to a podcast then listen to some music but when I went back to the podcast it would automatically go to the last episode I listened to.It now no longer does this. I listen to crime junkie ...

  • Visitor
  • Hoping someone can help! Previously in spotify I would listen to a podcast then listen to some music but when I went back to the podcast it would automatically go to the last episode I listened to. ...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Reordering Playlists is highly stressful, YT Vs Spotify(Why Spotify Needs to improve Playlists)

Hello, Why aren't you making it easier to Reorder songs just as how awesome youtube is helpful in reordering ? (Move to top, Move to Bottom(Watch the video)) https://www.youtube.com/watch?v=EnfrEhDHSgs You can feel the pain and stress of reordering j...

vlcsnap-2022-09-12-08h46m14s530.png
  • Casual Listener
  • Hello,   Why aren't you making it easier to Reorder songs just as how awesome youtube is helpful in reordering ? (Move to top, Move to Bottom(Watch the video))   https://www.youtube.com...
  • 229 Views
  • 0 replies
  • 0 likes
  • Playlists
    Windows 8.1
  • 229 Views
  • 0 replies
  • 0 likes

SUGGESTION

Audio Announcement before each song, Artist and Song Title. Optional for prescribers, can turn on or off this awesome feature. I'm thinking, it will be a change breaking option. Spotify will be the 1st in doing this. Maybe? A lot of prescribers will ...

  • Visitor
  • Audio Announcement before each song, Artist and Song Title. Optional for prescribers, can turn on or off this awesome feature. I'm thinking, it will be a change breaking option. Spotify will be the 1...
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

BMW Connected - Not all features are working

Hi, I recently started using Spotify on my BMW Connected (yes it is back!) The Music and all my Library and Favorites work perfectly. Only, whenever I choose a podcast it comes back with an error. I've tried several podcasts and they all seem to cras...

  • Newbie
  • Hi, I recently started using Spotify on my BMW Connected (yes it is back!) The Music and all my Library and Favorites work perfectly. Only, whenever I choose a podcast it comes back with an error. I'...
  • 194 Views
  • 0 replies
  • 0 likes
  • 194 Views
  • 0 replies
  • 0 likes

Playlist cover photo

Please bring back the option to change playlist cover photos on mobile again. It would be more efficient as I (and most likely others) won't have to change devices to do this. Thanks

  • Casual Listener
  • Please bring back the option to change playlist cover photos on mobile again. It would be more efficient as I (and most likely others) won't have to change devices to do this. Thanks
  • 240 Views
  • 0 replies
  • 1 likes
  • 240 Views
  • 0 replies
  • 1 likes

verify Spotify account

Hello, I would like my Spotify account to be verified with the blue seal for when people see my playlist and see my verified profile to prove that the account is mine and I am too I'm an artist on Spotifymy artist profile my user profile

  • Newbie
  • Hello, I would like my Spotify account to be verified with the blue seal for when people see my playlist and see my verified profile to prove that the account is mine and I am too I'm an artist on Sp...
  • 251 Views
  • 0 replies
  • 0 likes
  • 251 Views
  • 0 replies
  • 0 likes

Solved!! Using a Chromebook Now And...

Spotify has become unusable in the way I used it with the Windows app. I meticulously saved albums as playlists and put them in folders. In Chromebook you can't even seem to be able to move playlists around within a folder. Or create a folder. To sav...

  • Regular
  • Spotify has become unusable in the way I used it with the Windows app. I meticulously saved albums as playlists and put them in folders. In Chromebook you can't even seem to be able to move playlists...
  • dantecervantes
  • Regular
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

Any recommendations on how to access my playlist with limited internet access?

I'm heading to the South Pole (Antartica) for 12 months and wish to take my playlist with me somehow. Limited internet access and no WiFi available, hoping I can load my playlist onto my laptop and onto an MP3 player somehow. Any recommendations woul...

  • Casual Listener
  • I'm heading to the South Pole (Antartica) for 12 months and wish to take my playlist with me somehow. Limited internet access and no WiFi available, hoping I can load my playlist onto my laptop ...
  • aliomenti
  • Regular
  • 402 Views
  • 3 replies
  • 1 likes
  • 402 Views
  • 3 replies
  • 1 likes