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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 2571 Views
  • 0 replies
  • 3 likes
  • 2571 Views
  • 0 replies
  • 3 likes

Crossfade/ Gapless playback

Please add gapless playback/crossfade to Amazon Echo devices, Chrome-cast devices and all devices that will be compatible and play Spotify. Please do not just limit it to iOS and Android mobile devices and the web player only.

  • Newbie
  • Please add gapless playback/crossfade to Amazon Echo devices, Chrome-cast devices and all devices that will be compatible and play Spotify. Please do not just limit it to iOS and Android mobile devic...
  • 431 Views
  • 0 replies
  • 5 likes
  • 431 Views
  • 0 replies
  • 5 likes

How to Hide the "Created on Spotify" section

Hi All On the Windows App this week a new section "Created on Spotify" has appeared at the top of my page, how do I get rid of it? This section has random playlists from other users which I am not interested in.The fact that it appears above the Made...

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  • Newbie
  • Hi All   On the Windows App this week a new section "Created on Spotify" has appeared at the top of my page, how do I get rid of it?   This section has random playlists from other users...
  • Ponyslaystation666
  • Newbie
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

I payed for spotifi on the 16th but its telling me to update my payment

Spoiler (Highlight to read)Spoiler (Highlight to read)All Spotify premium is active on all my divices so why is spotify telling me its not?All Spotify premium is active on all my divices so why is spotify telling me its not?

  • Casual Listener
  • All Spotify premium is active on all my divices so why is spotify telling me its not?
  • Ihatetheinternet
  • Casual Listener
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Scroll button keeps getting removed

I don't know if other people are having this issue, but the button that lets you quickly scroll through your liked music keeps disappearing for me. I have 2000 songs so its a hassle to swipe through for a specific song I'm looking for.

  • Visitor
  • I don't know if other people are having this issue, but the button that lets you quickly scroll through your liked music keeps disappearing for me. I have 2000 songs so its a hassle to swipe through ...
  • BigGomez
  • Visitor
  • 296 Views
  • 2 replies
  • 3 likes
  • 296 Views
  • 2 replies
  • 3 likes

DEVICES DOESNT WORK TOGETHER

This is my second topic. MY DEVICES DOESNT WORK TOGETHER SINCE 1 WEEK. I CANT CONTROL MY DESKTOP APP WITH MY IPHONE.

  • Visitor
  • This is my second topic.    MY DEVICES DOESNT WORK TOGETHER SINCE 1 WEEK. I CANT CONTROL MY DESKTOP APP WITH MY IPHONE.
  • HurtCookie
  • Casual Listener
  • 401 Views
  • 5 replies
  • 2 likes
  • 401 Views
  • 5 replies
  • 2 likes

Solved!! Cannot drag songs upwards in Spotify for Windows 1.1.90.859.gf1bb1e36

This bug has previously been reported in 2021 but was since fixed. It seems to have made a comeback in the latest version of Spotify, however. Within playlists, it has now become impossible to drag songs upwards. They can be dragged downwards, but th...

  • Newbie
  • This bug has previously been reported in 2021 but was since fixed. It seems to have made a comeback in the latest version of Spotify, however.   Within playlists, it has now become impossible ...
  • MattSuda
  • Spotify Star
  • 491 Views
  • 2 replies
  • 2 likes
  • 491 Views
  • 2 replies
  • 2 likes

Car view - the return?

Hello Spotify,When you removed the car view from the mobile -at least Android- app, it was a little deception I found this feature really convenient ; it was to promote your new car hardware Car thing I get it, weird marketing plan but why not.Now th...

  • Newbie
  • Hello Spotify, When you removed the car view from the mobile -at least Android- app, it was a little deception I found this feature really convenient ; it was to promote your new car hardware Car th...
  • 308 Views
  • 0 replies
  • 0 likes
  • 308 Views
  • 0 replies
  • 0 likes

nina blanca

  • Casual Listener
  • <iframe style="border-radius:12px" src="https://open.spotify.com/embed/playlist/7cV7PzgoMUaBLsokVsI4jl?utm_source=generator" width="100%" height="380" frameBorder="0" allowfullscreen="" allow="aut...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes

New audiobooks feature.

 Spotify launches new audiobooks feature. An excellent function for lovers of literature. You can find out about everything at this link: https://newsroom.spotify.com/2022-09-20/with-audiobooks-launching-in-the-u-s-today-spotify-is-the-home-for-all-t...

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  • Roadie
  •   Spotify launches new audiobooks feature. An excellent function for lovers of literature. You can find out about everything at this link:   https://newsroom.spotify.com/2022-09-20/with-audio...
  • dantebrbr9
  • Casual Listener
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

downloading complete playlist from local file

why can’t I download complete playlist (29 songs) created from local file, ipad 28 songs, iphone 26 songs

  • Regular
  • why can’t I download complete playlist (29 songs) created from local file, ipad 28 songs, iphone 26 songs
  • minderella
  • Regular
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Lyrics session

That new shadow thing under the little lyric mic is kind of ugly don't you guys think?Just saying... i didn't like it.

  • Visitor
  • That new shadow thing under the little lyric mic is kind of ugly don't you guys think? Just saying... i didn't like it.
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution device limit reached

I cannot remove downloads from one of my phones (iphone X) because it is broken and will not turn on. Can I remove the device online? There was an old thread addressing this but the link did not work.

  • Casual Listener
  • I cannot remove downloads from one of my phones (iphone X) because it is broken and will not turn on.  Can I remove the device online?  There was an old thread addressing this but the link ...
  • PERRLA
  • Casual Listener
  • 661 Views
  • 2 replies
  • 0 likes
  • 661 Views
  • 2 replies
  • 0 likes

Long pauses between songs AND while using crossfading

For the past year or so, I have been experiencing very long pauses between songs. I have removed and re-downloaded the app. I have turned everything off on the app. I have turned everything on and every variation between. The help I have read online ...

  • Newbie
  • For the past year or so, I have been experiencing very long pauses between songs.  I have removed and re-downloaded the app.  I have turned everything off on the app.  I have turned ev...
  • ntychi536
  • Newbie
  • 634 Views
  • 1 replies
  • 0 likes
  • 634 Views
  • 1 replies
  • 0 likes

Shuffle button

I’ve heard from many people that they don’t like the new update of spotify now the shuffle button is free from the play button.I don’t like it either it’s rather annoying, because I only used that button.Why did this update occur, when it doesn’t hav...

  • Visitor
  • I’ve heard from many people that they don’t like the new update of spotify now the shuffle button is free from the play button. I don’t like it either it’s rather annoying, because I only used that ...
  • Analijs
  • Visitor
  • 347 Views
  • 2 replies
  • 3 likes
  • 347 Views
  • 2 replies
  • 3 likes

How2Get the "most streamed" artist/song/album

As seen on some websites... How do they get this information?

  • Newbie
  • As seen on some websites...   How do they get this information?
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

New Web Look

Okay Spotify, The New Web Player Looks And Works**bleep**, Everything is big and clunky and hard to navigate, Search Pulls Up result but does not actually Play the Search result, And You Can’t Access Former Playlists. I Also Found The Web Version To ...

  • Newbie
  • Okay Spotify, The New Web Player Looks And Works**bleep**, Everything is big and clunky and hard to navigate, Search Pulls Up result but does not actually Play the Search result, And You Can’t Access...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Turn off album art 2022

What needs to happen in order to get Spotify to have an option to turn off album art? I have read a number of other topics with this same concern of pornographic album art on kids phones.On a thread from 2018 the Spotify response makes it look like s...

  • Newbie
  • What needs to happen in order to get Spotify to have an option to turn off album art? I have read a number of other topics with this same concern of pornographic album art on kids phones. On a threa...
  • 213 Views
  • 0 replies
  • 1 likes
  • 213 Views
  • 0 replies
  • 1 likes

Shuffle play button turned pause/play button

So I just updated my iPhone to IOS 16 and i noticed that the shuffle button in my playlist is now a pause button. I really likes the random shuffle and now its gone. Is there a way to fix this?

  • Newbie
  • So I just updated my iPhone to IOS 16 and i noticed that the shuffle button in my playlist is now a pause button. I really likes the random shuffle and now its gone. Is there a way to fix this?
  • Dene111
  • Regular
  • 412 Views
  • 1 replies
  • 1 likes
  • 412 Views
  • 1 replies
  • 1 likes

Android app not loading

Version: 8.7.60.211Android/OneUI Version: 12 / 4.1Phone: Galaxy S20 FE 5G (SM-G781V) Things I tried:Reinstalling AppRebooting PhoneInstalling Beta

  • Newbie
  • Version: 8.7.60.211 Android/OneUI Version: 12 / 4.1 Phone: Galaxy S20 FE 5G (SM-G781V)   Things I tried: Reinstalling App Rebooting Phone Installing Beta
  • Fireboter
  • Casual Listener
  • 387 Views
  • 3 replies
  • 4 likes
  • 387 Views
  • 3 replies
  • 4 likes

Been a spotify premium user for 5 years. Can't stand that it loses my starred songs and albums.

Seems like losing starred songs and albums is becoming more frequent. If this keeps up I'll have to abandon the platform. Makes me aware that I am just "renting" the music; it is not my collection anymore.

  • Casual Listener
  • Seems like losing starred songs and albums is becoming more frequent.  If this keeps up I'll have to abandon the platform.  Makes me aware that I am just "renting" the music; it is not my c...
  • 180 Views
  • 0 replies
  • 0 likes
  • missing favorites
  • 180 Views
  • 0 replies
  • 0 likes