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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

3764 Views

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4 likes

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Add on premium

I am using Spotify premium. But some how I'm listening to ads often. Why the **bleep** are ads a thing even when using premium?

Visitor

I am using Spotify premium.  But some how I'm listening to ads often. Why the **bleep** are ads a thing even when using premium?  

244 Views

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0 likes

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PS5 Log in

Every time I try to login to my Spotify account on my PS5 it won't let me it has all my playlist and everything but it won't let me login

Visitor

Every time I try to login to my Spotify account on my PS5 it won't let me it has all my playlist and everything but it won't let me login 

Loranikus

Visitor

1061 Views

2 replies

2 likes

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I created a free tool to remix songs in your playlists automatically!

I noticed I was getting sick of listening to the same songs, but still really liked them. I thought it would be cool to add some variety in, by creating a new playlist where all the songs were remixed versions of the original songs. Me and a friend b...

Casual Listener

I noticed I was getting sick of listening to the same songs, but still really liked them. I thought it would be cool to add some variety in, by creating a new playlist where all the songs were remixe...

1720 Views

0 replies

11 likes

Free
new
Remix
Tool
variety
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albums/songs not available in some countries

y’all need to make all songs and all albums available in all countries and regions, whqt is this? i changed my region and even used vpn to try to access my favorite album but it doesn’t let me play it, says not available in your country literally wha...

Visitor

y’all need to make all songs and all albums available in all countries and regions, whqt is this? i changed my region and even used vpn to try to access my favorite album but it doesn’t let me play i...

294 Views

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UI Update: First reason to consider Dropping Prem Sub

Spotify is and always has been a music app, that now offers extra services/content. That being said, there is no reason why they should be pushing so hard in the newest UI update for consumers to see every podcast they've glanced at and newest releas...

Music Fan

Spotify is and always has been a music app, that now offers extra services/content. That being said, there is no reason why they should be pushing so hard in the newest UI update for consumers to see...

WizKid

Casual Listener

1044 Views

1 replies

6 likes

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  • 1 replies
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Why The **bleep** does the UI change every update

How come every time this app updates they feel the need to "remodel" the interface, which so far has only gotten worse with every update. This most recent once has probably been the most unpleasing and dissatisfying one up to date. Please for the lov...

Visitor

How come every time this app updates they feel the need to "remodel" the interface, which so far has only gotten worse with every update. This most recent once has probably been the most unpleasing a...

291 Views

0 replies

5 likes

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Crossfade

I updated the app and the crossfade option disappeared. I'm using it on one device and I haven't stopped anything. It's just not there. Can you help me?

Visitor

I updated the app and the crossfade option disappeared. I'm using it on one device and I haven't stopped anything. It's just not there. Can you help me?

kyle200460

Newbie

353 Views

2 replies

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why is the audio book support so bad?

There is no Audio Book support right now, the third party App „Eary“ was a good tool until the end of august. This and „Lismio“ are no longer running. Do i have to change to Deezer? They provide an extra audio Book App with bookmarks etc. Or are you ...

Casual Listener

There is no Audio Book support right now, the third party App  „Eary“ was a good tool until the end of august. This and „Lismio“ are no longer running. Do i have to change to Deezer? They provid...

magugge

Visitor

1206 Views

6 replies

3 likes

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Can’t search for songs in playlists I’ve made on IOS.

Hello. I am not seeing a search bar in any of playlists I have put together and I can’t sort my playlists by artist, album, song, or date added. I only see it on the Spotify playlists. I have tried tapping the screen and scrolling down, updating IOS,...

Newbie

Hello. I am not seeing a search bar in any of playlists I have put together and I can’t sort my playlists by artist, album, song, or date added. I only see it on the Spotify playlists. I have tried t...

Izan_Harris

Visitor

306 Views

1 replies

0 likes

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New placement of navigation buttons is really bad

Just noticed that the navigation buttons have been moved to the top left corner. This is not convenient at all. The typical behavior is that you go from a playlist into an album, listen to songs, then go "back" to the playlist. It was much better whe...

Music Fan

Just noticed that the navigation buttons have been moved to the top left corner. This is not convenient at all. The typical behavior is that you go from a playlist into an album, listen to songs, the...

346 Views

0 replies

1 likes

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Choice of multiple criteria filter for Liked Songs playlist:

Hello to whomever may be review this.Id like to share a recent idea that Ive had ever since the Genre Filter for the Liked Songs Playlist was added to the app. I believe that it would be especially awesome, if we as users had the choice to select mor...

Regular

Hello to whomever may be review this. Id like to share a recent idea that Ive had ever since the Genre Filter for the Liked Songs Playlist was added to the app. I believe that it would be especially...

333 Views

0 replies

1 likes

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How to recover accidently deleted song from the spotify playlist ?!

I have recently deleted a song from my Spotify playlist. I really liked this song, so I decided to somehow recover it. Using a very basic search sentence: "how to recover deleted songs from the playlist on spotify" on google it took me to some google...

Newbie

I have recently deleted a song from my Spotify playlist.  I really liked this song, so I decided to somehow recover it. Using a  very basic search sentence: "how to recover deleted songs fr...

655 Views

0 replies

0 likes

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Crossfade/ Gapless playback

Please add gapless playback/crossfade to Amazon Echo devices, Chrome-cast devices and all devices that will be compatible and play Spotify. Please do not just limit it to iOS and Android mobile devices and the web player only.

Newbie

Please add gapless playback/crossfade to Amazon Echo devices, Chrome-cast devices and all devices that will be compatible and play Spotify. Please do not just limit it to iOS and Android mobile devic...

468 Views

0 replies

5 likes

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How to Hide the "Created on Spotify" section

Hi All On the Windows App this week a new section "Created on Spotify" has appeared at the top of my page, how do I get rid of it? This section has random playlists from other users which I am not interested in.The fact that it appears above the Made...

Newbie

Hi All   On the Windows App this week a new section "Created on Spotify" has appeared at the top of my page, how do I get rid of it?   This section has random playlists from other users...

Ponyslaystation666

Newbie

472 Views

1 replies

0 likes

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I payed for spotifi on the 16th but its telling me to update my payment

Spoiler (Highlight to read)Spoiler (Highlight to read)All Spotify premium is active on all my divices so why is spotify telling me its not?All Spotify premium is active on all my divices so why is spotify telling me its not?

Casual Listener

All Spotify premium is active on all my divices so why is spotify telling me its not?

Ihatetheinternet

Casual Listener

224 Views

1 replies

0 likes

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Scroll button keeps getting removed

I don't know if other people are having this issue, but the button that lets you quickly scroll through your liked music keeps disappearing for me. I have 2000 songs so its a hassle to swipe through for a specific song I'm looking for.

Visitor

I don't know if other people are having this issue, but the button that lets you quickly scroll through your liked music keeps disappearing for me. I have 2000 songs so its a hassle to swipe through ...

BigGomez

Visitor

326 Views

2 replies

3 likes

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DEVICES DOESNT WORK TOGETHER

This is my second topic. MY DEVICES DOESNT WORK TOGETHER SINCE 1 WEEK. I CANT CONTROL MY DESKTOP APP WITH MY IPHONE.

Visitor

This is my second topic.    MY DEVICES DOESNT WORK TOGETHER SINCE 1 WEEK. I CANT CONTROL MY DESKTOP APP WITH MY IPHONE.

HurtCookie

Casual Listener

460 Views

5 replies

2 likes

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Solved!! Cannot drag songs upwards in Spotify for Windows 1.1.90.859.gf1bb1e36

This bug has previously been reported in 2021 but was since fixed. It seems to have made a comeback in the latest version of Spotify, however. Within playlists, it has now become impossible to drag songs upwards. They can be dragged downwards, but th...

Newbie

This bug has previously been reported in 2021 but was since fixed. It seems to have made a comeback in the latest version of Spotify, however.   Within playlists, it has now become impossible ...

MattSuda

Spotify Star

535 Views

2 replies

2 likes

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Car view - the return?

Hello Spotify,When you removed the car view from the mobile -at least Android- app, it was a little deception I found this feature really convenient ; it was to promote your new car hardware Car thing I get it, weird marketing plan but why not.Now th...

Newbie

Hello Spotify, When you removed the car view from the mobile -at least Android- app, it was a little deception I found this feature really convenient ; it was to promote your new car hardware Car th...

328 Views

0 replies

0 likes

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