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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Community Manager
  • Community Manager
  • 436 Views
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  • 436 Views
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❤️ Songs

Is there a way to revert to liking songs? I absolutely hate the multi-step process to “like” a song and have it default to my Like Songs playlist. Seems to still work normally through Apple CarPlay but the mobile device is really clunky now. Not a fa...

  • Visitor
  • Is there a way to revert to liking songs? I absolutely hate the multi-step process to “like” a song and have it default to my Like Songs playlist.  Seems to still work normally through Appl...
  • unclerk
  • Roadie
  • 130 Views
  • 1 replies
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  • 130 Views
  • 1 replies
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Can't Wait!!! Oh Yeah That's Right...

Was looking forward to tomorrow to check out the new releases that's always there when I first open the app, but of course I can't do that anymore unless I go searching for it. This new UI is beyond ridiculous. I have an idea...CHANGE IT BACK!!!

  • Regular
  • Was looking forward to tomorrow to check out the new releases that's always there when I first open the app, but of course I can't do that anymore unless I go searching for it. This new UI is beyond ...
  • 101 Views
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  • 101 Views
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  • 2 likes

Latest update doesn't let you queue. I don't find anything that let's me queue up a song.

There is a queue page, but there's no way to line up any songs--- there is nothing that says add to queue. So that means I have to hunt around for another song while a song is playing and wait for it to finish before I can play the next one. Drag.

  • Casual Listener
  • There is a queue page, but there's no way to line up any songs--- there is nothing that says add to queue. So that means I have to hunt around for another song while a song is playing and wait for it...
  • 102 Views
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  • 102 Views
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Repeated advertisement

I was simply waiting for an ad to end, as my selected song would play afterwards. However, the same advertisemt continued to repeat almost 4 times I've experienced this before but it only repeated once. This is just a bug, I assume, that I wish to br...

  • Newbie
  • I was simply waiting for an ad to end, as my selected song would play afterwards. However, the same advertisemt continued to repeat almost 4 times I've experienced this before but it only repeat...
  • 89 Views
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  • 89 Views
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Spotify now showing up on Lock Screen

I have a Samsung S21 Ultra, and ow my Spotify won’t show up on my Lock Screen when playing.

  • Visitor
  • I have a Samsung S21 Ultra, and  ow my Spotify won’t show up on my Lock Screen when playing. 
  • Ryan2895
  • Newbie
  • 277 Views
  • 1 replies
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  • App & Features
  • 277 Views
  • 1 replies
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Why is Spotify on PC so buggy?

1. Spotify goes blank randomly and I can't browse anything other than play what's already playing. I've seen the same bug since 2015 and still there's no fix. 2. The other bug is where player doesn't properly load the album art or the info about the ...

  • Casual Listener
  • 1. Spotify goes blank randomly and I can't browse anything other than play what's already playing. I've seen the same bug since 2015 and still there's no fix.    2. The other bug is where...
  • thomas75007pari
  • Newbie
  • 4110 Views
  • 7 replies
  • 13 likes
  • App & Features
  • 4110 Views
  • 7 replies
  • 13 likes

comment, sort of complaint re: queue

About a year ago, I had to completely change the way I listened to my podcasts because they didn't just play in order from oldest to newest anymore when I hit play on an episode - I was forced to start using the queue and spotify help seemed to delib...

  • Casual Listener
  • About a year ago, I had to completely change the way I listened to my podcasts because they didn't just play in order from oldest to newest anymore when I hit play on an episode - I was forced to sta...
  • 81 Views
  • 0 replies
  • 1 likes
  • 81 Views
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Missing folders with Apple Play car

Hello, when I try to show all folders concerning the album of my favorite bands, I'm not able to do it using Apple Play car because I can only see all songs corresponding to a specific artist but not the albums. Any suggestion or feedback pls.?thanks...

  • Newbie
  • Hello, when I try to show all folders concerning the album of my favorite bands, I'm not able to do it using Apple Play car because I can only see all songs corresponding to a specific artist but not...
  • 76 Views
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  • 76 Views
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Disable auto pause on incomeing call

Hi. I have a softphone installed on a PC computer runing spotify. We would like it to keep on playing on incomeing calls,Where do I find the settings for that?

  • Visitor
  • Hi.   I have a softphone installed on a PC computer runing spotify.   We would like it to keep on playing on incomeing calls, Where do I find the settings for that?    
  • 94 Views
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  • 94 Views
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Spotify auto logout when go to another country

This problems happened at my family's spotify. I helped him login at home, however, when he go to another country for work, after using it for 2 weeks, the spotify auto logout. As my family member do not know how to use the app to login thus it quite...

  • Visitor
  • This problems happened at my family's spotify.   I helped him login at home, however, when he go to another country for work, after using it for 2 weeks, the spotify auto logout.   ...
  • 113 Views
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  • 113 Views
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no skips

i do not have spotify premium but like anyone else i am able to have my 6 skips, but earlier today i used those skips and an hour later i still didnt have them its now been about 3 or 4 hours and i still have not gotten my skips. ive logged out and l...

  • Visitor
  • i do not have spotify premium but like anyone else i am able to have my 6 skips, but earlier today i used those skips and an hour later i still didnt have them its now been about 3 or 4 hours and i s...
  • 92 Views
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  • 92 Views
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Improvements for accessibility when adding songs to playlists

I am a visually impaired user of Spotify and have come across some level of inconvenience when adding songs to playlists. When using the built in VoiceOver that comes with my Apple phone (iPhone 13). The search bar is on reachable. This means that I ...

  • Newbie
  • I am a visually impaired user of Spotify and have come across some level of inconvenience when adding songs to playlists. When using the built in VoiceOver that comes with my Apple phone (iPhone 13)....
  • 115 Views
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  • 115 Views
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Enhanced feature

I love the enhanced feature but its recommending songs that are already in my playlist. Its also re-entering songs i don't want to listen to Or removed. Is anyone else having this problem?

  • Casual Listener
  • I love the enhanced feature but its recommending songs that are already in my playlist. Its also re-entering songs i don't want to listen to Or removed. Is anyone else having this problem? 
  • 110 Views
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  • 110 Views
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Yall also loose the ability to like songs?

These folks at Spotify are supposedly live testing new features and I have lost the ability to like songs unless I am doing it manually by adding to my liked songs playlist talked to Edwin at Spotify and was told to bring my thought here and that the...

  • Casual Listener
  • These folks at Spotify are supposedly live testing new features and I have lost the ability to like songs unless I am doing it manually by adding to my liked songs playlist   talked to Edwin a...
  • 120 Views
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  • 120 Views
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Spotify keeps cutting out

Hi Everyone, I have a Spotify Premium Family account. The issue I have is that my young kids like to listen to music on their Alexa dots. But it means that if I am listening to something this cuts out if they want to listen to stuff and visa versa. T...

  • Visitor
  • Hi Everyone,    I have a Spotify Premium Family account. The issue I have is that my young kids like to listen to music on their Alexa dots. But it means that if I am listening to somethi...
  • ruanpie
  • Newbie
  • 161 Views
  • 1 replies
  • 1 likes
  • 161 Views
  • 1 replies
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Something went wrong in offline mode 🥴

Hi there!Normally I listen my music in home and I don't have any problem with the app because I'm always online. But sometimes I must go to the office and there, the network is restricted.But sometimes I must go to the office and there, the network i...

  • Newbie
  • Hi there! Normally I listen my music in home and I don't have any problem with the app because I'm always online. But sometimes I must go to the office and there, the network is restricted. But som...
  • Tomy_93
  • Gig Goer
  • 616 Views
  • 3 replies
  • 3 likes
  • App & Features
  • 616 Views
  • 3 replies
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Can’t add a full album to a playlist

Why can I no longer add a full album to playlist?? Someone help this is really obnoxious..

  • Newbie
  • Why can I no longer add a full album to playlist?? Someone help this is really obnoxious..
  • 175 Views
  • 0 replies
  • 1 likes
  • 175 Views
  • 0 replies
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Library saving on other devices

Is it possible to share actual songs not links to other devices? 

  • Newbie
  • Is it possible to share actual songs not links to other devices? 
  • 85 Views
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  • 85 Views
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