Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
IsleyP
I went to use Spotify today and it suddenly has premium features. I did not sign up for the free trial at all. When I went to go cancel a free trial or something it said I’m still on the free trial. please help me stop this.
The songs of Guns n roses has got no lyrics. Pls.solve this problem. Thanks.
when i plug into my car or sometimes when the app starts, i get automatic white noise or bell sounds. how can i stop this?
Just got the kids app for my 9yr old daughter and some of her fave songs such as "Numb Little Bug" (Em Beihold) and "Country Road" are not available, despite them being clean. What's going on with this and why aren't they available?
Please bring back a screen where I can just scroll through all new albums released each Friday -- and make it easy to navigate to. This update is v confusing.
A random person who I do not know or have contact with has join my family’s blend. We could not remove them and had to create a new one and leave the old. I assume they were just typing out random letters and numbers to see if they can get into a ble...
My bank account was hacked and I’m waiting on my new debit card to arrive and I can’t update my payment method until I get my new card and my payment is due now what can I do so my account doesn’t get removed due to non payment
So apparently with the new UI rollout, Daily Mix playlists are also a thing of the past because there is NO way to search for them at all. Instead Spotify is still leveraging their UI to advertise, Yes advertise, podcasts on their home screen and cla...
Did I understand correctly? Now to listening local files, music that is not in Spotify - I have to connect my iPhone to computer via USB, and manually load songs? Are you kidding? At a time when other streaming services have their own cloud for this,...
Is there a way to revert to liking songs? I absolutely hate the multi-step process to “like” a song and have it default to my Like Songs playlist. Seems to still work normally through Apple CarPlay but the mobile device is really clunky now. Not a fa...
Was looking forward to tomorrow to check out the new releases that's always there when I first open the app, but of course I can't do that anymore unless I go searching for it. This new UI is beyond ridiculous. I have an idea...CHANGE IT BACK!!!
There is a queue page, but there's no way to line up any songs--- there is nothing that says add to queue. So that means I have to hunt around for another song while a song is playing and wait for it to finish before I can play the next one. Drag.
I was simply waiting for an ad to end, as my selected song would play afterwards. However, the same advertisemt continued to repeat almost 4 times I've experienced this before but it only repeated once. This is just a bug, I assume, that I wish to br...
I have a Samsung S21 Ultra, and ow my Spotify won’t show up on my Lock Screen when playing.
1. Spotify goes blank randomly and I can't browse anything other than play what's already playing. I've seen the same bug since 2015 and still there's no fix. 2. The other bug is where player doesn't properly load the album art or the info about the ...
About a year ago, I had to completely change the way I listened to my podcasts because they didn't just play in order from oldest to newest anymore when I hit play on an episode - I was forced to start using the queue and spotify help seemed to delib...
Can't see my play history despite following Spotify's instructions...?
Hello, when I try to show all folders concerning the album of my favorite bands, I'm not able to do it using Apple Play car because I can only see all songs corresponding to a specific artist but not the albums. Any suggestion or feedback pls.?thanks...
Hi. I have a softphone installed on a PC computer runing spotify. We would like it to keep on playing on incomeing calls,Where do I find the settings for that?
This problems happened at my family's spotify. I helped him login at home, however, when he go to another country for work, after using it for 2 weeks, the spotify auto logout. As my family member do not know how to use the app to login thus it quite...