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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1460 Views
  • 0 replies
  • 2 likes
  • 1460 Views
  • 0 replies
  • 2 likes

Homescreen playlist

  How do I pin my playlist to my homescreen 

  • Newbie
  •   How do I pin my playlist to my homescreen 
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Random shuffly large playlists

As shuffle a large playlist, repeats the first (100 - 150?) songs and ignores all the rest. Why not add a "sort random' together with the already "Title" "Recently added" "Artist" "Album" "Personally" "Random" - That random should be really random ea...

  • Casual Listener
  • As shuffle a large playlist, repeats the first (100 - 150?) songs and ignores all the rest. Why not add a "sort random' together with the already "Title" "Recently added" "Artist" "Album" "Personally...
  • 251 Views
  • 0 replies
  • 2 likes
  • shuffle
  • 251 Views
  • 0 replies
  • 2 likes

Please Fix the connection with the device

Please fix the connection with the device problem, I press the button so it connects but when it’s connects it knock off the device that I trying to connect with for example my phone Please fix this it’s annoying.

  • Newbie
  • Please fix the connection with the device problem, I press the button so it connects but when it’s connects it knock off the device that I trying to connect with for example my phone   Please ...
  • 130 Views
  • 0 replies
  • 1 likes
  • 130 Views
  • 0 replies
  • 1 likes

Spotify se detiene a los 9 segundos de la cancion

Desde que cambie mi celular el Spotify no funciona igual, se detiene algunas veces en las canciones. Ya realize la desinstalación y la instalación de la aplicación, borre el caché, tengo WiFi conuy buenas megas , lo mismo que mis datos pero sigue igu...

  • Visitor
  • Desde que cambie mi celular el Spotify no funciona igual, se detiene algunas veces en las canciones. Ya realize la desinstalación y la instalación de la aplicación, borre el caché, tengo WiFi conuy b...
  • 298 Views
  • 0 replies
  • 0 likes
  • 298 Views
  • 0 replies
  • 0 likes

Still waiting for spotify to respond

It's day 12 and I have still not gotten a response from Spotify. Get a grip. honestly. The way spotify handles thingsd is ridiculous.

  • Visitor
  • It's day 12 and I have still not gotten a response from Spotify. Get a grip. honestly. The way spotify handles thingsd is ridiculous.
  • 100 Views
  • 0 replies
  • 0 likes
  • 100 Views
  • 0 replies
  • 0 likes

Biblioteca

Hola, en las últimas semanas no puedo acceder desde mi biblioteca a las Playlist que tengo guardadas en carpetas, solo busca artistas que sigo.

  • Newbie
  • Hola, en las últimas semanas no puedo acceder desde mi biblioteca a las Playlist que tengo guardadas en carpetas, solo busca artistas que sigo. 
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes

NO PUEDO INICIAR SESION EN MI PS5

INTENT INGRESAR A SPOTIFY DESDE MI PC TRATANDO DE INCIAR SESION MEDIANTE CORREO Y CODIGO PERO NO ACCEDE.

  • Visitor
  • INTENT INGRESAR A SPOTIFY DESDE MI PC TRATANDO DE INCIAR SESION MEDIANTE CORREO Y CODIGO PERO NO ACCEDE.
  • 253 Views
  • 0 replies
  • 1 likes
  • 253 Views
  • 0 replies
  • 1 likes

Can’t add certain songs to a playlist

Random songs will not add to a playlist. I hit the playlist to add it to and literally nothing happens. Already deleted the app and reinstalled, still happening.

  • Newbie
  • Random songs will not add to a playlist. I hit the playlist to add it to and literally nothing happens. Already deleted the app and reinstalled, still happening. 
  • 95 Views
  • 0 replies
  • 0 likes
  • 95 Views
  • 0 replies
  • 0 likes

Cant find the online tecnicos

Spent 7 hpurs yesterday with tech support, still got the same problems and even in my history just comes back to the community faq page!Getting frustrated with this app, its been great for years no problems.Someone said samsung phones arent working s...

  • Visitor
  • Spent 7 hpurs yesterday with tech support, still got the same problems and even in my history just comes back to the community faq page! Getting frustrated with this app, its been great for years no...
  • 115 Views
  • 0 replies
  • 0 likes
  • 115 Views
  • 0 replies
  • 0 likes

Soundtrack Your Summer Vacation With These Tips

 Summer is in full swing, which for many, means that it’s time to log off and take a well-deserved break. Between hopping flights and hitting the highways for a big road trip, vacationers are looking for ways to amp up their travel during an especial...

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  • Roadie
  •   Summer is in full swing, which for many, means that it’s time to log off and take a well-deserved break. Between hopping flights and hitting the highways for a big road trip, vacationers are looki...
  • 206 Views
  • 0 replies
  • 0 likes
  • 206 Views
  • 0 replies
  • 0 likes

Desktop app no longer works on my PC

Hello, So after today's update the Desktop App no longer works on my PC (it's an older Windows 10 Home version - 1607; disabled the auto-updates a while ago and it's all smooth and stable). Spotify App Version (as per Control Panel, since I can't use...

  • Casual Listener
  • Hello,   So after today's update the Desktop App no longer works on my PC (it's an older Windows 10 Home version - 1607; disabled the auto-updates a while ago and it's all smooth and stable). ...
  • TheSoulRider
  • Regular
  • 567 Views
  • 1 replies
  • 7 likes
  • 567 Views
  • 1 replies
  • 7 likes

CTRL+F as a global shortcut for search

Hi ho, Wouldn't it be nice to directly focus on the search bar when you press CTRL+F ? just like an editor. As a programmer, I tend to use the keyboard more often. My hand goes to mouse only when I want to search something in spotify, which I do a lo...

  • Casual Listener
  • Hi ho,   Wouldn't it be nice to directly focus on the search bar when you press CTRL+F ? just like an editor.   As a programmer, I tend to use the keyboard more often. My hand goes to m...
  • 254 Views
  • 0 replies
  • 0 likes
  • Search
    Shortcut
  • 254 Views
  • 0 replies
  • 0 likes

No Scroll bug when moving tracks is back...

since at least 1.89 (& still ongoing with 1.90 versions), playlists don't scroll when you try to move up a track within a playlist... In addition of being **bleep**ing annoying, this bug goes on & off for YEARS (about 5) depending on versions, how ab...

  • Music Fan
  • since at least 1.89 (& still ongoing with 1.90 versions), playlists don't scroll when you try to move up a track within a playlist...  In addition of being **bleep**ing annoying, this bug g...
  • 186 Views
  • 0 replies
  • 1 likes
  • 186 Views
  • 0 replies
  • 1 likes

Superuser Contribution proposal for the application

Add the option for add the all songs of my discover weekly in one of my playlist on library

  • Visitor
  • Add the option for add the all songs of my discover weekly in one of my playlist on library
  • Raquel_bird
  • Spotify
  • 159 Views
  • 1 replies
  • 2 likes
  • 159 Views
  • 1 replies
  • 2 likes

Data usage too high after setting to lowest bit-rate

I've set my data rate to the lowest "data saver" setting which says is 24 kbit/s which the equivalent of roughly 10Mb per hour I have a data monitor installed and after about 3 hrs of listens it says Spotify has used 240Mb near 10 x more and around 1...

  • Newbie
  • I've set my data rate to the lowest "data saver" setting which says is 24  kbit/s which the equivalent of roughly 10Mb per hour I have a data monitor installed and after about 3 hrs of listens i...
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

ap-gew4.spotify.com not functioning

Hi, apresolve.spotify.com returns a list of spotify servers. The top entry is ap-gew4.spotify.com. This server listens on port 4070 and data is coming back from that server, but Onkyo receivers and Chromcasts receive incorrect data. I've added a manu...

  • Newbie
  • Hi,    apresolve.spotify.com returns a list of spotify servers. The top entry is ap-gew4.spotify.com. This server listens on port 4070 and data is coming back from that server, but Onkyo ...
  • Armand
  • Roadie
  • 1688 Views
  • 1 replies
  • 3 likes
  • 1688 Views
  • 1 replies
  • 3 likes

Create radio not working for Malayalam songs

Whenever I try to create a song/album/playlist radio for Malayalam songs (Indian language), the playlist which is created as a radio suggestion contains non-related songs. Why would the radio suggestion include new releases when I start a radio stati...

  • Gig Goer
  • Whenever I try to create a song/album/playlist radio for Malayalam songs (Indian language), the playlist which is created as a radio suggestion contains non-related songs. Why would the radio suggest...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Music plays for 1 sec then can't play anything

I have been using Spotify premium for the last few month without any issues but for the past 3 days i can't play music or i play one or two music and it just stop , tried to reinstall the app , delete cach and remove downloads , allow everything in a...

  • Visitor
  • I have been using Spotify premium for the last few month without any issues but for the past 3 days i can't play music or i play one or two music and it just stop , tried to reinstall the app , delet...
  • 148 Views
  • 0 replies
  • 1 likes
  • 148 Views
  • 0 replies
  • 1 likes

How do i play more than ten seconds of each song i click on?

Personally I have no idea how to fix this without getting premium and I don't have the money for that so can someone help me out here?

  • Visitor
  • Personally I have no idea how to fix this without getting premium and I don't have the money for that so can someone help me out here?  
  • 182 Views
  • 0 replies
  • 0 likes
  • 182 Views
  • 0 replies
  • 0 likes