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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
I've set my data rate to the lowest "data saver" setting which says is 24 kbit/s which the equivalent of roughly 10Mb per hour I have a data monitor installed and after about 3 hrs of listens it says Spotify has used 240Mb near 10 x more and around 1...
I've set my data rate to the lowest "data saver" setting which says is 24 kbit/s which the equivalent of roughly 10Mb per hour I have a data monitor installed and after about 3 hrs of listens i...
229 Views
0 replies
0 likes
Hi, apresolve.spotify.com returns a list of spotify servers. The top entry is ap-gew4.spotify.com. This server listens on port 4070 and data is coming back from that server, but Onkyo receivers and Chromcasts receive incorrect data. I've added a manu...
Hi, apresolve.spotify.com returns a list of spotify servers. The top entry is ap-gew4.spotify.com. This server listens on port 4070 and data is coming back from that server, but Onkyo ...
Roadie
2068 Views
1 replies
3 likes
Whenever I try to create a song/album/playlist radio for Malayalam songs (Indian language), the playlist which is created as a radio suggestion contains non-related songs. Why would the radio suggestion include new releases when I start a radio stati...
Whenever I try to create a song/album/playlist radio for Malayalam songs (Indian language), the playlist which is created as a radio suggestion contains non-related songs. Why would the radio suggest...
266 Views
0 replies
0 likes
I have been using Spotify premium for the last few month without any issues but for the past 3 days i can't play music or i play one or two music and it just stop , tried to reinstall the app , delete cach and remove downloads , allow everything in a...
I have been using Spotify premium for the last few month without any issues but for the past 3 days i can't play music or i play one or two music and it just stop , tried to reinstall the app , delet...
211 Views
0 replies
1 likes
Personally I have no idea how to fix this without getting premium and I don't have the money for that so can someone help me out here?
Personally I have no idea how to fix this without getting premium and I don't have the money for that so can someone help me out here?
225 Views
0 replies
0 likes
If your answer is yes, then answer me: in your launch strategies do you use the benefits of Spotify Live? Spotify Live can be a powerful tool to engage your audience in the days leading up to its launch.https://www.spotify.com/live/
If your answer is yes, then answer me: in your launch strategies do you use the benefits of Spotify Live? Spotify Live can be a powerful tool to engage your audience in the days lead...
161 Views
0 replies
0 likes
None of my Spotify radios will play. It takes me to the playlist and when I try to tap the song titles nothing happens. Any advice?
None of my Spotify radios will play. It takes me to the playlist and when I try to tap the song titles nothing happens. Any advice?
Newbie
288 Views
1 replies
0 likes
Some tracks not playing and skeeping
Some tracks not playing and skeeping
166 Views
0 replies
1 likes
I’m on a Kindle Fire 7 (9th generation), and whenever I tap on “view album,” it takes me to a black screen or it looks like it’s going to show the album… and it shows the black screen. I’ve cleared my cache, checked for updates, uninstalled and reins...
I’m on a Kindle Fire 7 (9th generation), and whenever I tap on “view album,” it takes me to a black screen or it looks like it’s going to show the album… and it shows the black screen. I’ve cleared m...
186 Views
0 replies
1 likes
Hi My playlists are not opening under this account, please help Account link https://open.spotify.com/user/37p9o73yo071uytvjp76xdt3w?si=wUOqXrZFSQieLGAddF8Img
Hi My playlists are not opening under this account, please help Account link https://open.spotify.com/user/37p9o73yo071uytvjp76xdt3w?si=wUOqXrZFSQieLGAddF8Img
164 Views
0 replies
0 likes
Allow Profile Pictures to Show Under Playlists again. This is the worst i hate it. bring back pfps under playlists.
Allow Profile Pictures to Show Under Playlists again. This is the worst i hate it. bring back pfps under playlists.
244 Views
0 replies
1 likes
Spotify ist viel zu leise und ich kann in den einstellungen nicht einstellen, einfach nur 10 euro verschwendung, ich überlege zu wechseln
Spotify ist viel zu leise und ich kann in den einstellungen nicht einstellen, einfach nur 10 euro verschwendung, ich überlege zu wechseln
283 Views
0 replies
0 likes
Hello,I have my spotify premium here in India for a year and as I am shifting to USA so will I be able to continue with the same spotify premium or will they charge me again?
Hello, I have my spotify premium here in India for a year and as I am shifting to USA so will I be able to continue with the same spotify premium or will they charge me again?
221 Views
0 replies
0 likes
I have an older gen iPad and it can’t update past iOS 12.5.1 apparently and Spotify requires iOS 13 to download the app. Is there anyway I can download the app on the version of software I have?
I have an older gen iPad and it can’t update past iOS 12.5.1 apparently and Spotify requires iOS 13 to download the app. Is there anyway I can download the app on the version of software I have?
Casual Listener
465 Views
4 replies
0 likes
Hi all! I’m on the Premium plan but have noticed that I’m unable to select songs on a playlist that isn’t owned by me (e.g. a Radio playlist) and can only shuffle through it. These are features of the Free plan but don’t understand why I’m experienci...
Hi all! I’m on the Premium plan but have noticed that I’m unable to select songs on a playlist that isn’t owned by me (e.g. a Radio playlist) and can only shuffle through it. These are featu...
171 Views
0 replies
0 likes
I cannot move new/ added tracks upwards in my playlists much like the problem we all experienced last year?????? Is anyone else experencing same issue? Does anyone know how to fix problem? Last time we went to Micrsoft store and reinstalled with upda...
I cannot move new/ added tracks upwards in my playlists much like the problem we all experienced last year?????? Is anyone else experencing same issue? Does anyone know how to fix problem? Last time ...
156 Views
0 replies
0 likes
I have. used spotify since 2013 and have never had an issue. Within the last month it is telling me Im offline (in carplay, and at home) I use it everyday when I run, I have google the issue and have tried everything. Can someone PLEASE help. Is ther...
I have. used spotify since 2013 and have never had an issue. Within the last month it is telling me Im offline (in carplay, and at home) I use it everyday when I run, I have google...
182 Views
0 replies
0 likes
Here's a fun idea: customer service that actually works. Ever heard of that Spotify?
Here's a fun idea: customer service that actually works. Ever heard of that Spotify?
193 Views
0 replies
0 likes
I really like Spotify for listening to music, but my experience is ruined by all the podcasts and audiobooks I got to browse through. There are other apps, superior in every way to Spotify, for podcasts. I just want my music to be easily accessible. ...
I really like Spotify for listening to music, but my experience is ruined by all the podcasts and audiobooks I got to browse through. There are other apps, superior in every way to Spotify, for podca...
Casual Listener
1863 Views
3 replies
19 likes
I received an email from you, see below. I wish to invite a friend to subscribe but cannot access this option. Please assist. Invite a friend to enjoy 2 months free of ad-free music listening, offline listening, and unlimited skips on Spotify Premium...
I received an email from you, see below. I wish to invite a friend to subscribe but cannot access this option. Please assist. Invite a friend to enjoy 2 months free of ad-fre...
3210 Views
0 replies
0 likes
