Help Wizard

Step 1

NEXT STEP

App & Features

Start a topic

Forum Posts

Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 946 Views
  • 0 replies
  • 2 likes
  • 946 Views
  • 0 replies
  • 2 likes

CTRL+F as a global shortcut for search

Hi ho, Wouldn't it be nice to directly focus on the search bar when you press CTRL+F ? just like an editor. As a programmer, I tend to use the keyboard more often. My hand goes to mouse only when I want to search something in spotify, which I do a lo...

  • Casual Listener
  • Hi ho,   Wouldn't it be nice to directly focus on the search bar when you press CTRL+F ? just like an editor.   As a programmer, I tend to use the keyboard more often. My hand goes to m...
  • 151 Views
  • 0 replies
  • 0 likes
  • Search
    Shortcut
  • 151 Views
  • 0 replies
  • 0 likes

No Scroll bug when moving tracks is back...

since at least 1.89 (& still ongoing with 1.90 versions), playlists don't scroll when you try to move up a track within a playlist... In addition of being **bleep**ing annoying, this bug goes on & off for YEARS (about 5) depending on versions, how ab...

  • Music Fan
  • since at least 1.89 (& still ongoing with 1.90 versions), playlists don't scroll when you try to move up a track within a playlist...  In addition of being **bleep**ing annoying, this bug g...
  • 161 Views
  • 0 replies
  • 1 likes
  • 161 Views
  • 0 replies
  • 1 likes

Superuser Contribution proposal for the application

Add the option for add the all songs of my discover weekly in one of my playlist on library

  • Visitor
  • Add the option for add the all songs of my discover weekly in one of my playlist on library
  • Raquel_bird
  • Spotify
  • 124 Views
  • 1 replies
  • 2 likes
  • 124 Views
  • 1 replies
  • 2 likes

Data usage too high after setting to lowest bit-rate

I've set my data rate to the lowest "data saver" setting which says is 24 kbit/s which the equivalent of roughly 10Mb per hour I have a data monitor installed and after about 3 hrs of listens it says Spotify has used 240Mb near 10 x more and around 1...

  • Newbie
  • I've set my data rate to the lowest "data saver" setting which says is 24  kbit/s which the equivalent of roughly 10Mb per hour I have a data monitor installed and after about 3 hrs of listens i...
  • 103 Views
  • 0 replies
  • 0 likes
  • 103 Views
  • 0 replies
  • 0 likes

ap-gew4.spotify.com not functioning

Hi, apresolve.spotify.com returns a list of spotify servers. The top entry is ap-gew4.spotify.com. This server listens on port 4070 and data is coming back from that server, but Onkyo receivers and Chromcasts receive incorrect data. I've added a manu...

  • Newbie
  • Hi,    apresolve.spotify.com returns a list of spotify servers. The top entry is ap-gew4.spotify.com. This server listens on port 4070 and data is coming back from that server, but Onkyo ...
  • Armand
  • Roadie
  • 1180 Views
  • 1 replies
  • 3 likes
  • 1180 Views
  • 1 replies
  • 3 likes

Create radio not working for Malayalam songs

Whenever I try to create a song/album/playlist radio for Malayalam songs (Indian language), the playlist which is created as a radio suggestion contains non-related songs. Why would the radio suggestion include new releases when I start a radio stati...

  • Gig Goer
  • Whenever I try to create a song/album/playlist radio for Malayalam songs (Indian language), the playlist which is created as a radio suggestion contains non-related songs. Why would the radio suggest...
  • 103 Views
  • 0 replies
  • 0 likes
  • 103 Views
  • 0 replies
  • 0 likes

Music plays for 1 sec then can't play anything

I have been using Spotify premium for the last few month without any issues but for the past 3 days i can't play music or i play one or two music and it just stop , tried to reinstall the app , delete cach and remove downloads , allow everything in a...

  • Visitor
  • I have been using Spotify premium for the last few month without any issues but for the past 3 days i can't play music or i play one or two music and it just stop , tried to reinstall the app , delet...
  • 134 Views
  • 0 replies
  • 1 likes
  • 134 Views
  • 0 replies
  • 1 likes

How do i play more than ten seconds of each song i click on?

Personally I have no idea how to fix this without getting premium and I don't have the money for that so can someone help me out here?

  • Visitor
  • Personally I have no idea how to fix this without getting premium and I don't have the money for that so can someone help me out here?  
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Do you sing or have a band?

If your answer is yes, then answer me: in your launch strategies do you use the benefits of Spotify Live? Spotify Live can be a powerful tool to engage your audience in the days leading up to its launch.https://www.spotify.com/live/

20220724_150839.jpg
  • Roadie
  •   If your answer is yes, then answer me: in your launch strategies do you use the benefits of Spotify Live?   Spotify Live can be a powerful tool to engage your audience in the days lead...
  • 97 Views
  • 0 replies
  • 0 likes
  • 97 Views
  • 0 replies
  • 0 likes

Radio

None of my Spotify radios will play. It takes me to the playlist and when I try to tap the song titles nothing happens. Any advice?

  • Visitor
  • None of my Spotify radios will play. It takes me to the playlist and when I try to tap the song titles nothing happens. Any advice?
  • Elleeeen
  • Newbie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Some tracks not playing

Some tracks not playing and skeeping 

  • Visitor
  • Some tracks not playing and skeeping 
  • 117 Views
  • 0 replies
  • 1 likes
  • 117 Views
  • 0 replies
  • 1 likes

Won’t show albums?

I’m on a Kindle Fire 7 (9th generation), and whenever I tap on “view album,” it takes me to a black screen or it looks like it’s going to show the album… and it shows the black screen. I’ve cleared my cache, checked for updates, uninstalled and reins...

  • Newbie
  • I’m on a Kindle Fire 7 (9th generation), and whenever I tap on “view album,” it takes me to a black screen or it looks like it’s going to show the album… and it shows the black screen. I’ve cleared m...
  • 127 Views
  • 0 replies
  • 1 likes
  • 127 Views
  • 0 replies
  • 1 likes

Playlists not opening

Hi My playlists are not opening under this account, please help Account link https://open.spotify.com/user/37p9o73yo071uytvjp76xdt3w?si=wUOqXrZFSQieLGAddF8Img

  • Visitor
  • Hi   My playlists are not opening under this account, please help    Account link https://open.spotify.com/user/37p9o73yo071uytvjp76xdt3w?si=wUOqXrZFSQieLGAddF8Img
  • 99 Views
  • 0 replies
  • 0 likes
  • 99 Views
  • 0 replies
  • 0 likes

profile picture under playlist

Allow Profile Pictures to Show Under Playlists again. This is the worst i hate it. bring back pfps under playlists.

  • Visitor
  • Allow Profile Pictures to Show Under Playlists again. This is the worst i hate it. bring back pfps under playlists.
  • 179 Views
  • 0 replies
  • 1 likes
  • 179 Views
  • 0 replies
  • 1 likes

Zu leise

Spotify ist viel zu leise und ich kann in den einstellungen nicht einstellen, einfach nur 10 euro verschwendung, ich überlege zu wechseln

  • Visitor
  • Spotify ist viel zu leise und ich kann in den einstellungen nicht einstellen, einfach nur 10 euro verschwendung, ich überlege zu wechseln
  • 187 Views
  • 0 replies
  • 0 likes
  • 187 Views
  • 0 replies
  • 0 likes

Using spotify premium

Hello,I have my spotify premium here in India for a year and as I am shifting to USA so will I be able to continue with the same spotify premium or will they charge me again?

  • Visitor
  • Hello, I have my spotify premium here in India for a year and as I am shifting to USA so will I be able to continue with the same spotify premium or will they charge me again?
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Spotify app download

I have an older gen iPad and it can’t update past iOS 12.5.1 apparently and Spotify requires iOS 13 to download the app. Is there anyway I can download the app on the version of software I have?

  • Visitor
  • I have an older gen iPad and it can’t update past iOS 12.5.1 apparently and Spotify requires iOS 13 to download the app. Is there anyway I can download the app on the version of software I have?
  • Mmfudge
  • Casual Listener
  • 355 Views
  • 4 replies
  • 0 likes
  • App & Features
  • 355 Views
  • 4 replies
  • 0 likes

On Premium plan but unable to select songs on a playlist or toggle shuffle off.

Hi all! I’m on the Premium plan but have noticed that I’m unable to select songs on a playlist that isn’t owned by me (e.g. a Radio playlist) and can only shuffle through it. These are features of the Free plan but don’t understand why I’m experienci...

  • Casual Listener
  • Hi all!   I’m on the Premium plan but have noticed that I’m unable to select songs on a playlist that isn’t owned by me (e.g. a Radio playlist) and can only shuffle through it. These are featu...
  • 101 Views
  • 0 replies
  • 0 likes
  • 101 Views
  • 0 replies
  • 0 likes

cannot move tracks upwards in playlist AGAIN after probelms were fixed last year?

I cannot move new/ added tracks upwards in my playlists much like the problem we all experienced last year?????? Is anyone else experencing same issue? Does anyone know how to fix problem? Last time we went to Micrsoft store and reinstalled with upda...

  • Casual Listener
  • I cannot move new/ added tracks upwards in my playlists much like the problem we all experienced last year?????? Is anyone else experencing same issue? Does anyone know how to fix problem? Last time ...
  • 86 Views
  • 0 replies
  • 0 likes
  • 86 Views
  • 0 replies
  • 0 likes

Online/Offline

I have. used spotify since 2013 and have never had an issue. Within the last month it is telling me Im offline (in carplay, and at home) I use it everyday when I run, I have google the issue and have tried everything. Can someone PLEASE help. Is ther...

  • Visitor
  •   I have. used spotify since 2013 and have never had an issue.  Within the last month it is telling me Im offline (in carplay, and at home) I use it everyday when I run,  I have google...
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes