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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1407 Views
  • 0 replies
  • 2 likes
  • 1407 Views
  • 0 replies
  • 2 likes

songs or albums grayed out

Hi all...I have several albums that I have an issue: I dont see them in spotify at all, but when I google them, it gives the spotify link for the albums...I open them and they open in Spotify but with the songs grayed out, not sure why...I have asks ...

  • Regular
  • Hi all...I have several albums that I have an issue: I dont see them in spotify at all, but when I google them, it gives the spotify link for the albums...I open them and they open in Spotify but wit...
  • 105 Views
  • 0 replies
  • 0 likes
  • 105 Views
  • 0 replies
  • 0 likes

Spotify kids

I have premium family and 10 year old son. I’m trying to add kids account to his phone but it won’t let me do it because he’s under age. All the links open kids on my phone but I don’t want it there. I want to be able to interact but he needs to do h...

  • Visitor
  • I have premium family and 10 year old son. I’m trying to add kids account to his phone but it won’t let me do it because he’s under age. All the links open kids on my phone but I don’t want it there....
  • 212 Views
  • 0 replies
  • 2 likes
  • 212 Views
  • 0 replies
  • 2 likes

Liked songs not loading on android

I can't seem to load my liked songs playlist at all. I've already restarted my phone, cleared my cache, and deleted and re-download the app. The only way I can seem to play it on my phone is by syncing my computer to it.

  • Newbie
  • I can't seem to load my liked songs playlist at all. I've already restarted my phone, cleared my cache, and deleted and re-download the app. The only way I can seem to play it on my phone is by synci...
  • 192 Views
  • 0 replies
  • 1 likes
  • Can't access my playlists
  • 192 Views
  • 0 replies
  • 1 likes

Solved!! Why follow bands if I don't get updates?

Why follow bands if I don't get updates? A lot of the bands I follow have new albums come out and have announced new tours but I've never received any updates or notices. What is the reason to follow bands if I don't get anything?

  • Casual Listener
  • Why follow bands if I don't get updates? A lot of the bands I follow have new albums come out and have announced new tours but I've never received any updates or notices. What is the reason to follow...
  • Jameshagan75
  • Gig Goer
  • 263 Views
  • 3 replies
  • 0 likes
  • 263 Views
  • 3 replies
  • 0 likes

Spotify lite - offline mode

hi, I can't seem to find a way to put Spotify lite in offline mode, to listen to downloaded music. is this not possible? if so, I'm kind of surprised since it's suppose to be the data saving version of the big app.

  • Newbie
  • hi,   I can't seem to find a way to put Spotify lite in offline mode, to listen to downloaded music. is this not possible? if so, I'm kind of surprised since it's suppose to be the data saving...
  • 1122 Views
  • 0 replies
  • 1 likes
  • 1122 Views
  • 0 replies
  • 1 likes

Does "Spotify connect" work right for anyone?

I have literally never had this "feature" work properly, every time I go to start a song on my windows it'll successfully play the song on my suspended android app, but then I can't pause it or switch control to the *local *player for god's sake. Thi...

  • Casual Listener
  • I have literally never had this "feature" work properly, every time I go to start a song on my windows it'll successfully play the song on my suspended android app, but then I can't pause it or switc...
  • 478 Views
  • 0 replies
  • 0 likes
  • 478 Views
  • 0 replies
  • 0 likes

Keep lyrics up

I get the lyrics ok, but when it changes songs it goes back to the bottom of the page. Is there a way it can stay on full screen or until I pull it down?

  • Visitor
  • I get the lyrics ok, but when it changes songs it goes back to the bottom of the page. Is there a way it can stay on full screen or until I pull it down?
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

I'm using it on my iPhone 5, but I can't log in at all    iPhone5で使用しているが全くログインできない

I'm using it on my iPhone 5, but I can't log in at all When I try to log in, the message "An error has occurred" appears and I cannot log in no matter how many times I try again. What should I do?

  • Visitor
  • I'm using it on my iPhone 5, but I can't log in at all    When I try to log in, the message "An error has occurred" appears and I cannot log in no matter how many times I try again. What shoul...
  • 129 Views
  • 0 replies
  • 0 likes
  • 129 Views
  • 0 replies
  • 0 likes

How can I listen to Spotify without track count?

I often listen to ambient music while I sleep at night, something I wouldn't otherwise actively listen to. As a result, all the ambient tracks slip into my "most listened songs" playlist at the end of the year, which I don't want. Is there a way to h...

  • Newbie
  • I often listen to ambient music while I sleep at night, something I wouldn't otherwise actively listen to. As a result, all the ambient tracks slip into my "most listened songs" playlist at the end o...
  • AdamDamon
  • Spotify Star
  • 6342 Views
  • 1 replies
  • 0 likes
  • 6342 Views
  • 1 replies
  • 0 likes

HiFi??? Like ever?

Come on Spotify! When are we going to finally get HiFi?Seriously.

  • Casual Listener
  • Come on Spotify!   When are we going to finally get HiFi? Seriously.
  • 236 Views
  • 0 replies
  • 5 likes
  • 236 Views
  • 0 replies
  • 5 likes

Music Sync to 3 Different Rooms/Locations

What I was wondering...I have spotify premium...and when I am home I have spotify playing on my deck and when I am in my garage/man cave I also have spotify playing there....but when I sign in to one of the devices it automatically shuts the other of...

  • Visitor
  • What I was wondering...I have spotify premium...and when I am home I have spotify playing on my deck and when I am in my garage/man cave I also have spotify playing there....but when I sign in to one...
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

why if i click on some artist podcast it doesn't play and shuffles through their podcast?

i cannot get biil buur or tim dillon podcast to play, when you click on the play it shuffles through the podcast until it ends up at the 1st podcast they have

  • Visitor
  • i cannot get biil buur or tim dillon podcast to play, when you click on the play it shuffles through the podcast until it ends up at the 1st podcast they have
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Play list disappeared from my library

My playlist is not showing in my library, but if other people search for it, it comes up. What's happening?

  • Newbie
  • My playlist is not showing in my library, but if other people search for it, it comes up. What's happening?
  • 103 Views
  • 0 replies
  • 0 likes
  • 103 Views
  • 0 replies
  • 0 likes

Unable to copy links to clipboard on firefox, linux

The context menu responds as if it has successfully copied the relevant link to my clipboard but it actually does nothing

  • Newbie
  • The context menu responds as if it has successfully copied the relevant link to my clipboard but it actually does nothing
  • -b2kf5cfng_tg
  • Newbie
  • 414 Views
  • 1 replies
  • 1 likes
  • 414 Views
  • 1 replies
  • 1 likes

Getting ads on premium

Why am I getting ads on premium account all of a sudden? Credits for the amount of time the ads have been playing?

  • Regular
  • Why am I getting ads on premium account all of a sudden? Credits for the amount of time the ads have been playing?
  • Robbtkk
  • Regular
  • 253 Views
  • 1 replies
  • 0 likes
  • 253 Views
  • 1 replies
  • 0 likes

Playback bar stuck on random number of seconds for all songs. Sound does play though.

Currently running on Macbook Pro 16-inch 2021 macOS Monterey V12.3Currently running Spotify Desktop App version: Spotify for macOS (Apple Silicon) 1.1.89.862.g94554d24 Bug is as simple as that really. The timeline just stays stuck on a random area of...

  • Newbie
  • Currently running on Macbook Pro 16-inch 2021 macOS Monterey V12.3 Currently running Spotify Desktop App version: Spotify for macOS (Apple Silicon) 1.1.89.862.g94554d24    Bug is as simp...
  • 205 Views
  • 0 replies
  • 1 likes
  • 205 Views
  • 0 replies
  • 1 likes

Playlists are not going public.

Hi, I can not make a playlist public. There must be a problem with my account. I am trying to make some playlists public. On top of the playlist name it says "public playlist" but those are not showing on my profile. Tried to make them private and th...

  • Newbie
  • Hi, I can not make a playlist public. There must be a problem with my account. I am trying to make some playlists public.  On top of the playlist name it says "public playlist" but those are n...
  • AdamDamon
  • Spotify Star
  • 300 Views
  • 1 replies
  • 0 likes
  • bug
    Playlists
    problem
  • 300 Views
  • 1 replies
  • 0 likes

Premium accounts

I would like to purchase premium Spotify accounts for my grown daughters who do not live with me. Can this be done? What ways can someone get premium Spotify gifts?

  • Newbie
  • I would like to purchase premium Spotify accounts for my grown daughters who do not live with me. Can this be done? What ways can someone get premium Spotify gifts?
  • 238 Views
  • 0 replies
  • 1 likes
  • 238 Views
  • 0 replies
  • 1 likes

Liked songs not showing as liked on artist page

I've already liked a song. Here it is in liked songs:When I check the song info from the artist page, the same song doesn't show as liked:If I re-like it (in previous screenshot), it then shows as liked twice in my liked songs:If I unlike one of thos...

tnebesar_0-1658253073864.jpeg tnebesar_1-1658253073922.jpeg tnebesar_2-1658253073917.jpeg tnebesar_3-1658253073986.jpeg
  • Regular
  • I've already liked a song. Here it is in liked songs: When I check the song info from the artist page, the same song doesn't show as liked: If I re-like it (in previous screenshot), it then...
  • 220 Views
  • 0 replies
  • 1 likes
  • 220 Views
  • 0 replies
  • 1 likes

Disco Erroneo

Hola! hoy escuchando un grupo 'Hamlet' he visto en su discografia dos discos que no le pertenencen usando la app de Windows, nose donde reportar estos para que los retiren de ahi, gracias!

  • Newbie
  • Hola! hoy escuchando un grupo 'Hamlet' he visto en su discografia dos discos que no le pertenencen usando la app de Windows, nose donde reportar estos para que los retiren de ahi, gracias!
  • 114 Views
  • 0 replies
  • 0 likes
  • 114 Views
  • 0 replies
  • 0 likes