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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1702 Views
  • 0 replies
  • 2 likes
  • 1702 Views
  • 0 replies
  • 2 likes

How can I listen to Spotify without track count?

I often listen to ambient music while I sleep at night, something I wouldn't otherwise actively listen to. As a result, all the ambient tracks slip into my "most listened songs" playlist at the end of the year, which I don't want. Is there a way to h...

  • Newbie
  • I often listen to ambient music while I sleep at night, something I wouldn't otherwise actively listen to. As a result, all the ambient tracks slip into my "most listened songs" playlist at the end o...
  • AdamDamon
  • Spotify Star
  • 7075 Views
  • 1 replies
  • 0 likes
  • 7075 Views
  • 1 replies
  • 0 likes

HiFi??? Like ever?

Come on Spotify! When are we going to finally get HiFi?Seriously.

  • Casual Listener
  • Come on Spotify!   When are we going to finally get HiFi? Seriously.
  • 246 Views
  • 0 replies
  • 5 likes
  • 246 Views
  • 0 replies
  • 5 likes

Music Sync to 3 Different Rooms/Locations

What I was wondering...I have spotify premium...and when I am home I have spotify playing on my deck and when I am in my garage/man cave I also have spotify playing there....but when I sign in to one of the devices it automatically shuts the other of...

  • Visitor
  • What I was wondering...I have spotify premium...and when I am home I have spotify playing on my deck and when I am in my garage/man cave I also have spotify playing there....but when I sign in to one...
  • 262 Views
  • 0 replies
  • 0 likes
  • 262 Views
  • 0 replies
  • 0 likes

why if i click on some artist podcast it doesn't play and shuffles through their podcast?

i cannot get biil buur or tim dillon podcast to play, when you click on the play it shuffles through the podcast until it ends up at the 1st podcast they have

  • Visitor
  • i cannot get biil buur or tim dillon podcast to play, when you click on the play it shuffles through the podcast until it ends up at the 1st podcast they have
  • 217 Views
  • 0 replies
  • 0 likes
  • 217 Views
  • 0 replies
  • 0 likes

Play list disappeared from my library

My playlist is not showing in my library, but if other people search for it, it comes up. What's happening?

  • Newbie
  • My playlist is not showing in my library, but if other people search for it, it comes up. What's happening?
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
  • 0 likes

Unable to copy links to clipboard on firefox, linux

The context menu responds as if it has successfully copied the relevant link to my clipboard but it actually does nothing

  • Newbie
  • The context menu responds as if it has successfully copied the relevant link to my clipboard but it actually does nothing
  • -b2kf5cfng_tg
  • Newbie
  • 450 Views
  • 1 replies
  • 1 likes
  • 450 Views
  • 1 replies
  • 1 likes

Getting ads on premium

Why am I getting ads on premium account all of a sudden? Credits for the amount of time the ads have been playing?

  • Regular
  • Why am I getting ads on premium account all of a sudden? Credits for the amount of time the ads have been playing?
  • Robbtkk
  • Regular
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Playback bar stuck on random number of seconds for all songs. Sound does play though.

Currently running on Macbook Pro 16-inch 2021 macOS Monterey V12.3Currently running Spotify Desktop App version: Spotify for macOS (Apple Silicon) 1.1.89.862.g94554d24 Bug is as simple as that really. The timeline just stays stuck on a random area of...

  • Newbie
  • Currently running on Macbook Pro 16-inch 2021 macOS Monterey V12.3 Currently running Spotify Desktop App version: Spotify for macOS (Apple Silicon) 1.1.89.862.g94554d24    Bug is as simp...
  • 213 Views
  • 0 replies
  • 1 likes
  • 213 Views
  • 0 replies
  • 1 likes

Playlists are not going public.

Hi, I can not make a playlist public. There must be a problem with my account. I am trying to make some playlists public. On top of the playlist name it says "public playlist" but those are not showing on my profile. Tried to make them private and th...

  • Newbie
  • Hi, I can not make a playlist public. There must be a problem with my account. I am trying to make some playlists public.  On top of the playlist name it says "public playlist" but those are not...
  • AdamDamon
  • Spotify Star
  • 326 Views
  • 1 replies
  • 0 likes
  • bug
    Playlists
    problem
  • 326 Views
  • 1 replies
  • 0 likes

Premium accounts

I would like to purchase premium Spotify accounts for my grown daughters who do not live with me. Can this be done? What ways can someone get premium Spotify gifts?

  • Newbie
  • I would like to purchase premium Spotify accounts for my grown daughters who do not live with me. Can this be done? What ways can someone get premium Spotify gifts?
  • 267 Views
  • 0 replies
  • 1 likes
  • 267 Views
  • 0 replies
  • 1 likes

Liked songs not showing as liked on artist page

I've already liked a song. Here it is in liked songs:When I check the song info from the artist page, the same song doesn't show as liked:If I re-like it (in previous screenshot), it then shows as liked twice in my liked songs:If I unlike one of thos...

tnebesar_0-1658253073864.jpeg tnebesar_1-1658253073922.jpeg tnebesar_2-1658253073917.jpeg tnebesar_3-1658253073986.jpeg
  • Regular
  • I've already liked a song. Here it is in liked songs: When I check the song info from the artist page, the same song doesn't show as liked: If I re-like it (in previous screenshot), it then...
  • 244 Views
  • 0 replies
  • 1 likes
  • 244 Views
  • 0 replies
  • 1 likes

Disco Erroneo

Hola! hoy escuchando un grupo 'Hamlet' he visto en su discografia dos discos que no le pertenencen usando la app de Windows, nose donde reportar estos para que los retiren de ahi, gracias!

  • Newbie
  • Hola! hoy escuchando un grupo 'Hamlet' he visto en su discografia dos discos que no le pertenencen usando la app de Windows, nose donde reportar estos para que los retiren de ahi, gracias!
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
  • 0 likes

"Search" does not work as god as it did before

Hi,I'm encountering the following:I mostly listen to classical music and jazz. Something changed with the search function much to its disadvantage.Example: When searching for "Beethoven Symphonies Mackerras" I used to get albums with Beethoven Sympho...

  • Music Fan
  • Hi, I'm encountering the following: I mostly listen to classical music and jazz. Something changed with the search function much to its disadvantage. Example: When searching for "Beethoven Symphon...
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

spotify på macbook

Jag har laddat ner spotify på min macbook men kan inte logga in i appen. Det står "Något blev fel Testa att läsa in sidan igen", men inget händer när jag gör detta. Kan inte heller ta bort appen från min dator....

  • Visitor
  • Jag har laddat ner spotify på min macbook men kan inte logga in i appen. Det står "Något blev fel Testa att läsa in sidan igen", men inget händer när jag gör detta. Kan inte heller ta bort appen från...
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes

Support

Day 5 of no response from Spotify amazing customer service! 

  • Visitor
  • Day 5 of no response from Spotify 👍 amazing customer service! 
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

Google Home app no Spotify to link to.

Hello,I'm trying to link my Google Home app (basically for google assistant) to Spotify to be as primary Music source. Have followed the instruction but I can't see "Spotify" in the list where I need to link the Google Home app and Spotify. It just d...

  • Newbie
  • Hello, I'm trying to link my Google Home app (basically for google assistant) to Spotify to be as primary Music source. Have followed the instruction but I can't see "Spotify" in the list where I ne...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Wechsel von Spotify Partner zu eigenem Spotify Premium

Hallo!Kann mir wer sagen, wie ich aus dem Partner Premium in ein eigenes Premium wechseln kann, ohne meine gespeicherten Daten (Songs, heruntergeladene Alben etc.) zu verlieren?

  • Visitor
  • Hallo! Kann mir wer sagen, wie ich aus dem Partner Premium in ein eigenes Premium wechseln kann, ohne meine gespeicherten Daten (Songs, heruntergeladene Alben etc.) zu verlieren?
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

App does not open

I used the app for years and all of a sudden it didn't open any longer. Deleted the app, enough free space on phone, phone new start, log out ...Tried it but no app. It blinks one time and all I'm looking at is the green logo Pleas help.

  • Regular
  • I used the app for years and all of a sudden it didn't open any longer. Deleted the app, enough free space on phone, phone new start, log out ...Tried it but no app. It blinks one time and all I'm lo...
  • WHATgoingOn
  • Music Fan
  • 879 Views
  • 17 replies
  • 0 likes
  • 879 Views
  • 17 replies
  • 0 likes

Bring back song previews while viewing your playlist

I'm truly losing my patience with spotify. After placing back the ability to previews songs when adding them to the playlist you can no longer previews songs while VIEWING/EDITING your playlist. This new "feature" or "design" is truly a hinderance. I...

  • Casual Listener
  • I'm truly losing my patience with spotify. After placing back the ability to previews songs when adding them to the playlist you can no longer previews songs while VIEWING/EDITING your playlist....
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes

Will not play songs unless they are in my "liked" folder

A few weeks ago Spotify suddenly wouldnt play any songs that I clicked on, unless they were in my "liked" songs playlist.This issue is still ongoing, and I have tried absolutely everything, and googled every potential fix. Nothing has changed... I fe...

  • Newbie
  • A few weeks ago Spotify suddenly wouldnt play any songs that I clicked on, unless they were in my "liked" songs playlist. This issue is still ongoing, and I have tried absolutely everything, and goo...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes