Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

App & Features

Start a topic

Forum Posts

Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1035 Views
  • 0 replies
  • 2 likes
  • 1035 Views
  • 0 replies
  • 2 likes

Spotify Lyrics... you have got to be kidding me

Probably some kind of bug in the lyrics or something but i thought it was pretty funny for it to not know the lyrics to sweet child o' mine lolz. Anyone else having this issue as well?

spotify lyrics.png
  • Newbie
  •   Probably some kind of bug in the lyrics or something but i thought it was pretty funny for it to not know the lyrics to sweet child o' mine lolz.    Anyone else having this issue ...
  • Joulib
  • Newbie
  • 477 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 477 Views
  • 1 replies
  • 0 likes

Hide this song

Who's bright idea was it to play e the hide this song @ the top of the lost of options & right next to add to playlist?So annoying & needs rectifying.

  • Casual Listener
  • Who's bright idea was it to play e the hide this song @ the top of the lost of options & right next to add to playlist? So annoying & needs rectifying.
  • renaissancegroup
  • Music Fan
  • 258 Views
  • 1 replies
  • 3 likes
  • App & Features
  • 258 Views
  • 1 replies
  • 3 likes

Artists playlists

Is it just me, or when I search for an artist and play their songs, spotify choses the most obscure songs instead of popular songs by the artist? I think its great to discover new music, but if I purposely seek out an artist, I probably want to hear ...

  • Casual Listener
  • Is it just me, or when I search for an artist and play their songs, spotify choses the most obscure songs instead of popular songs by the artist? I think its great to discover new music, but if I pur...
  • 179 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 179 Views
  • 0 replies
  • 0 likes

Werbung trotz Premium-Account

Liebe Spotify-Community, ich bin seit Jahren Spotify-Premiummitglied und habe die letzten Wochen bemerkt, dass ich immer wieder Werbung gespielt bekomme, wenn ich mir meine wöchentlichen Podcasts anhöre. Zuerst dachte ich, ich höre nicht richtig. Mit...

  • Casual Listener
  • Liebe Spotify-Community,  ich bin seit Jahren Spotify-Premiummitglied und habe die letzten Wochen bemerkt, dass ich immer wieder Werbung gespielt bekomme, wenn ich mir meine wöchentlichen Podca...
  • formasoulex
  • Casual Listener
  • 1661 Views
  • 1 replies
  • 2 likes
  • App & Features
  • 1661 Views
  • 1 replies
  • 2 likes

Will spotify ever provide a usable search function?

The requests for being able to find saved songs and artists have been coming up in this forum for years. Some ideas had thousands of supporters, but spotify shut them down with Case Closed, e.g.:https://community.spotify.com/t5/Closed-Ideas/Playlists...

filter artist.JPG filter title.JPG
  • Roadie
  • The requests for being able to find saved songs and artists have been coming up in this forum for years. Some ideas had thousands of supporters, but spotify shut them down with Case Closed, e.g.: ht...
  • mamablood
  • Regular
  • 436 Views
  • 1 replies
  • 2 likes
  • App & Features
  • 436 Views
  • 1 replies
  • 2 likes

Automatic offline mode

Someone suggested an automatic offline mode where Spotify would play downloaded songs without internet connection. As it turns out downloaded songs are still played with WiFi if you don’t switch offline mode on. Please get the votes up so we get the ...

  • Regular
  • Someone suggested an automatic offline mode where Spotify would play downloaded songs without internet connection. As it turns out downloaded songs are still played with WiFi if you don’t switch offl...
  • Palahniuk
  • Newbie
  • 1127 Views
  • 1 replies
  • 3 likes
  • App & Features
  • 1127 Views
  • 1 replies
  • 3 likes

Music promotion

How i get my clients for Spotify promotion?

  • Visitor
  • How i get my clients for Spotify promotion?
  • KeithGreene
  • Regular
  • 1067 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 1067 Views
  • 1 replies
  • 0 likes

Playlist info going missing

So, on Spotify, I have a Mario Kart Wii OST playlist that I put together myself. However, recently, the info has disappeared. After I redo the info, the next time I check it, it's gone. I have no idea why it's doing this.I did, however, get an email ...

  • Newbie
  • ...nd Conditions of Use for more information. spotify:playlist:2i5dCzTChEG8qjfecWUJzo " It didn't give a link to the T&C, nor did the last thing work. Help-   Note: it's also a public p...
  • 234 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 234 Views
  • 0 replies
  • 0 likes

KEY DETECTION COMPARISON 2021

More details: https://www.reddit.com/r/DJs/comments/rn2wu5/key_detection_comparison_2021/

Key-Detection-Comparison---2021-chart-overview.png
  • Newbie
  • More details:  https://www.reddit.com/r/DJs/comments/rn2wu5/key_detection_comparison_2021/  
  • 256 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 256 Views
  • 0 replies
  • 0 likes

TOP TIP for controlling Spotify via Remote Desktop Session (when working from home)

OK having worked from home for many years logging into my work place using a Remote Desktop Session I found that this session took over my 3 monitors and my media keys, so when Spotify (desktop) is open on my local pc (at home) I'd have to keep minim...

  • Composer
  • OK having worked from home for many years logging into my work place using a Remote Desktop Session I found that this session took over my 3 monitors and my media keys, so when Spotify (desktop) is o...
  • 1077 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 1077 Views
  • 0 replies
  • 0 likes

Shuffle option not visible audiobook

I'm on Premium using android device. Have created a playlist of the lord of the rings books (and downloaded) but can't turn off shuffle. The option isn't visible on the Now Playing type screen. Can you help? See image below Consequently, the chapters...

Screenshot_20211209-105713_Spotify.jpg Screenshot_20211209-110600_Spotify.jpg
  • Casual Listener
  • I'm on Premium using android device. Have created a playlist of the lord of the rings books (and downloaded) but can't turn off shuffle. The option isn't visible on the Now Playing type screen. Can y...
  • Peter
  • Spotify Legend
  • 703 Views
  • 3 replies
  • 0 likes
  • App & Features
  • 703 Views
  • 3 replies
  • 0 likes

Spotify Duo's On Repeat & Wrapped

With Spotify Duo can the playlist On Repeat and the yearly Wrapped represent both accounts listening habits together? Is that possible or do they always go separate?

  • Gig Goer
  • With Spotify Duo can the playlist On Repeat and the yearly Wrapped represent both accounts listening habits together?   Is that possible or do they always go separate?
  • 424 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 424 Views
  • 0 replies
  • 0 likes

Beta Version Iwatch 7

I need urgently TestFlight Code that I can install beta version for my I watch 7 .otherwise I thinking about to change to Apple Music . Here is streaming with the cellular possible and you can search by genre and etc.

  • Newbie
  • I need urgently TestFlight  Code that I can install beta version for my I watch 7 . otherwise I thinking about to change to Apple Music . Here is streaming with the cellular possible and you ca...
  • 169 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 169 Views
  • 0 replies
  • 0 likes

I Just Noticed Something Very Cool

I don't know if it had been available for very long, but we now have the ability to add playlists to the queue. I also noticed another feature, a couple days ago; albums have the "Play" button, with no shuffle. That's the way that it should be. Final...

  • Roadie
  • I don't know if it had been available for very long, but we now have the ability to add playlists to the queue. I also noticed another feature, a couple days ago; albums have the "Play" button, with ...
  • iam_nalin
  • Roadie
  • 262 Views
  • 1 replies
  • 4 likes
  • App & Features
  • 262 Views
  • 1 replies
  • 4 likes

Library vs liked songs

Is it possible to put a song in my library, so when I want to listen to liked songs by a specific artist it's there, but it doesn't show up in my "liked songs" list? It's possible with singles, because then I just like the album, but not every song h...

  • Casual Listener
  • Is it possible to put a song in my library, so when I want to listen to liked songs by a specific artist it's there, but it doesn't show up in my "liked songs" list? It's possible with singles, becau...
  • 229 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 229 Views
  • 0 replies
  • 0 likes

Multiple SD cards

I have a Samsung S20 5G.It has internal storage and ONE SD card.Spotify app shows that there are multiple SD cards. See pic. Can anyone explain what's going on? Thanks.

  • Casual Listener
  • I have a Samsung S20 5G. It has internal storage and ONE SD card. Spotify app shows that there are multiple SD cards. See pic. Can anyone explain what's going on? Thanks.
  • mikkoantero
  • Gig Goer
  • 3276 Views
  • 2 replies
  • 0 likes
  • App & Features
  • 3276 Views
  • 2 replies
  • 0 likes

Option needed for ignoring listening history

My Spotify account somehow started playing in a remote location via a Google Home device and I didn't realize it until almost 24 hours later. I had to sign out of all devices and remotely reset the wifi to get my Spotify account to stop playing hundr...

  • Newbie
  • My Spotify account somehow started playing in a remote location via a Google Home device and I didn't realize it until almost 24 hours later. I had to sign out of all devices and remotely reset the w...
  • mnemonicmonkey
  • Newbie
  • 328 Views
  • 1 replies
  • 1 likes
  • App & Features
  • 328 Views
  • 1 replies
  • 1 likes

Android Auto stops playing after notification

After I get a notification, sat nav direction etc if I'm listening to music in the spotify app the audio will stop, but the track will show that it is still playing. I can only get the audio to start playing again if I pause and unpause or if I skip ...

  • Newbie
  • After I get a notification, sat nav direction etc  if I'm listening to music in the spotify app the audio will stop, but the track will show that it is still playing.    I can only g...
  • 328 Views
  • 0 replies
  • 5 likes
  • App & Features
  • 328 Views
  • 0 replies
  • 5 likes

Song(s) not in Top100

I have a song which i have listened around 150 times this year and it should be around my 30th most listened songs. It is a "long" song with its 14 minutes (its progressive, these songs tend to take a while)though which might explain. I use last.fm s...

  • Newbie
  • I have a song which i have listened around 150 times this year and it should be around my 30th most listened songs. It is a "long" song with its 14 minutes (its progressive, these songs tend to take ...
  • 137 Views
  • 0 replies
  • 0 likes
  • App & Features
  • 137 Views
  • 0 replies
  • 0 likes

Spotify Wrapped 2021 Needs Update

I feel they should update the time data for Spotify Wrapped. Looks like it's from 1/1 through 10/31 every year. Meaning we're missing streaming data from November and December. It should be from 11/1 through 10/31 the following year, but still waitin...

  • Casual Listener
  • I feel they should update the time data for Spotify Wrapped. Looks like it's from 1/1 through 10/31 every year. Meaning we're missing streaming data from November and December.    It shou...
  • Ridler112
  • Newbie
  • 440 Views
  • 1 replies
  • 3 likes
  • App & Features
  • 440 Views
  • 1 replies
  • 3 likes