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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

3792 Views

0 replies

4 likes

  • 3792 Views
  • 0 replies
  • 4 likes

Alternative music radio station?

Dear Friends, I've just made the leap from satellite radio to Spotify and I'm thoroughly enjoying this new prospect. But here's my question! Is there any way to get Spotify to create and/or play a current alternative music radio station. And if you c...

Casual Listener

Dear Friends,   I've just made the leap from satellite radio to Spotify and I'm thoroughly enjoying this new prospect.  But here's my question! Is there any way to get Spotify to creat...

Peter

Spotify Legend

2111 Views

5 replies

1 likes

App & Features
  • 2111 Views
  • 5 replies
  • 1 likes

Solved!! How to keep to the old Spotify UI in Mac

Hi, Does anyone know how I can keep the old Spotify UI in mac os? The new UI it's just terrible and I much prefer the old one. I'm also paying for the service and I don't want the new interface. Why can i not keep the old one? So far, I've tried a bu...

Casual Listener

Hi,  Does anyone know how I can keep the old Spotify UI in mac os? The new UI it's just terrible and I much prefer the old one. I'm also paying for the service and I don't want the new interfac...

aouser

Casual Listener

1177 Views

1 replies

1 likes

App & Features
  • 1177 Views
  • 1 replies
  • 1 likes

App

Hello,When I would open the app and play some music. It would start heating up my phone and then stop the music and close out the app. I have tried to reset, check if it needs updates or Uninstall it and reinstall it, and it kept having that issue. I...

Newbie

Hello, When I would open the app and play some music. It would start heating up my phone and then stop the music and close out the app. I have tried to reset, check if it needs updates or Uninstall ...

341 Views

0 replies

0 likes

App & Features
  • 341 Views
  • 0 replies
  • 0 likes

Apple CarPlay “dislike” button

Why isn’t there one? There a “+” that acts as a “like” button. (By the way. Why is that not a thumbs up icon like the app?) Also “+” seems to absent in certain playlists/channels on CarPlay but exist on the iPhone app. I sure hope there are plans to ...

Newbie

Why isn’t there one? There a “+” that acts as a “like” button. (By the way. Why is that not a thumbs up icon like the app?) Also “+” seems to absent in certain playlists/channels on CarPlay but exist...

sahrg

Casual Listener

1178 Views

2 replies

6 likes

App & Features
  • 1178 Views
  • 2 replies
  • 6 likes

HOW LONG IS A FAMILY PLAN MEMBER PART OF IT

Hi, folks! I wanna know something about the members of my Family Plan. Since I'm the admin of that plan, I've been adding some roomies on that, as long as we meet each other. Is there any way to find out how long those members are part of my Family P...

Newbie

Hi, folks! I wanna know something about the members of my Family Plan. Since I'm the admin of that plan, I've been adding some roomies on that, as long as we meet each other. Is there any way to find...

AdamDamon

Spotify Star

448 Views

1 replies

0 likes

App & Features
  • 448 Views
  • 1 replies
  • 0 likes

Solved!! CRASH

Uhhh Spotify is crashing... "check your connection then try again..." am I the only now with this problem?

Gig Goer

Uhhh Spotify is crashing... "check your connection then try again..."  am I the only now with this problem?

gg_orlandii

Gig Goer

704 Views

3 replies

1 likes

App & Features
  • 704 Views
  • 3 replies
  • 1 likes

Military

Listen to music everywhere? Apparently not. Spotify cares? Nope not that either.If you a military member's spouse you can get spotify premium if you are at home. That's all well and good unless your posted overseas! I am from the uk and my husband is...

Visitor

Listen to music everywhere? Apparently not. Spotify cares? Nope not that either. If you a military member's spouse you can get spotify premium if you are at home. That's all well and good unless you...

ChrisKoning

Casual Listener

1628 Views

2 replies

1 likes

App & Features
  • 1628 Views
  • 2 replies
  • 1 likes

Error message when trying to save to Liked Songs

When I hit the heart symbol to add a song to my "Liked Songs" I get a red flag saying SOMETHING WENT WRONG and the song is not added, PLEASE HELP

Newbie

When I hit the heart symbol to add a song to my "Liked Songs" I get a red flag saying SOMETHING WENT WRONG and the song is not added, PLEASE HELP

1238 Views

0 replies

0 likes

App & Features
  • 1238 Views
  • 0 replies
  • 0 likes

Airplay + Built in speakers simulcast.

Hey all, I just discovered that iTunes allows me to listen to music through an Airplay device, in this case a Sonos Speaker, and the built in iMac speakers at the same time. That's fantastic because the Sonos has very decent low end, and the iMac has...

Music Fan

Hey all,   I just discovered that iTunes allows me to listen to music through an Airplay device, in this case a Sonos Speaker, and the built in iMac speakers at the same time.   That's ...

359 Views

0 replies

1 likes

App & Features
  • 359 Views
  • 0 replies
  • 1 likes

How to take off this russian s**t from my spotify

I have premium, but can't avoid this recommendations. It's inappropriate!

Newbie

I have premium, but can't avoid this recommendations. It's inappropriate!

290 Views

0 replies

1 likes

App & Features
  • 290 Views
  • 0 replies
  • 1 likes

Adjusting column widths on desktop version

So, looking back at similar posts from 3 years ago, it still doesn't seem possible to adjust column widths on the desktop version. It means that a great deal of song information is, more often than not, hidden from view.Firstly, does anyone know a wa...

Casual Listener

So, looking back at similar posts from 3 years ago, it still doesn't seem possible to adjust column widths on the desktop version.  It means that a great deal of song information is, more often ...

374 Views

0 replies

0 likes

App & Features
  • 374 Views
  • 0 replies
  • 0 likes

Bpms

How do i change the bpm of individual songs on my Playlist? Is it possible. Android

Casual Listener

How do i change the bpm of individual songs on my Playlist? Is it possible. Android 

Sebasty

Community Legend

403 Views

1 replies

0 likes

App & Features
Social & Random
  • 403 Views
  • 1 replies
  • 0 likes

Personnel on Jazz albums

New to the community, hope this question hasn't already been answered. I am a long-time (65 yrs) Jazz fan and the wealth of music on spotify is almost dizzying. However, when I play an album it would be extremely helpful if there were some way to see...

Newbie

New to the community, hope this question hasn't already been answered.  I am a long-time (65 yrs) Jazz fan and the wealth of music on spotify is almost dizzying.  However, when I play an ...

SUBCMDR

Regular

854 Views

2 replies

6 likes

App & Features
  • 854 Views
  • 2 replies
  • 6 likes

spotify update covers taskbar on win 10 desktop.

with latest update, full screen spotify covers taskbar on win 10 desktop.taskbar settings do not work.how do i fix this? thanks

Music Fan

with latest update, full screen spotify covers taskbar on win 10 desktop. taskbar settings do not work. how do i fix this?    thanks 

421 Views

0 replies

0 likes

App & Features
  • 421 Views
  • 0 replies
  • 0 likes

Random song gets added to queue when I add a specific song to queue

Spotify keeps adding random songs to my queue once in a while and will choose randomly from my playlist. It’s been a ongoing issue for six or so months now, not sure why it was not fixed

Casual Listener

Spotify keeps adding random songs to my queue once in a while and will choose randomly from my playlist. It’s been a ongoing issue for six or so months now, not sure why it was not fixed

Roger55555

Newbie

551 Views

1 replies

2 likes

App & Features
  • 551 Views
  • 1 replies
  • 2 likes

Share internationally

I am trying to share a playlist internationally. The person in the UK is only able to play the first 30 seconds of the songs. Any suggestions/information on this?

Casual Listener

I am trying to share a playlist internationally. The person in the UK is only able to play the first 30 seconds of the songs. Any suggestions/information on this?

272 Views

0 replies

0 likes

App & Features
  • 272 Views
  • 0 replies
  • 0 likes

Turn the long press and drag on a song into a way to move songs within a playlist

Right here is a missed opportunity. I should be able to move a song without having to scroll all the way up and go into edit mode, it gets tedious when there are over ten songs or songs that need to move form the bottom to the top

Casual Listener

Right here is a missed opportunity. I should be able to move a song without having to scroll all the way up and go into edit mode, it gets tedious when there are over ten songs or songs that need to ...

334 Views

0 replies

0 likes

App & Features
  • 334 Views
  • 0 replies
  • 0 likes

Lyrics not showing up in any of my devices

Hello! I have a premium Spotify account in the US but somehow the lyrics functionality is not available in any of my devices. Any one else experiencing this? How can we fix this!?

Newbie

Hello!  I have a premium Spotify account in the US but somehow the lyrics functionality is not available in any of my devices. Any one else experiencing this? How can we fix this!?

AdamDamon

Spotify Star

484 Views

1 replies

0 likes

App & Features
  • 484 Views
  • 1 replies
  • 0 likes

Solved!! Like Playlist

Is there any way to know who was the person who liked a playlist?

Regular

Is there any way to know who was the person who liked a playlist?

AdamDamon

Spotify Star

571 Views

1 replies

0 likes

App & Features
  • 571 Views
  • 1 replies
  • 0 likes

New Home Screen Horrible

The new update to the home screen is awful! I used to discover all my new stuff. I could scroll through side to side and see more than just one title in each section. This whole new layout is absolutely awful. It's fine for a car mode, but for an ove...

Newbie

The new update to the home screen is awful! I used to discover all my new stuff.  I could scroll through side to side and see more than just one title in each section.  This whole new layou...

Cpmccarty

Visitor

629 Views

1 replies

4 likes

App & Features
  • 629 Views
  • 1 replies
  • 4 likes