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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Community Manager
  • Community Manager
  • 420 Views
  • 0 replies
  • 2 likes
  • 420 Views
  • 0 replies
  • 2 likes

Help me

So I want to completely stopped listening to a song but I cant get it off the bottom of the app. I would rather not have it there cuz I currently just want to look at songs and make a playlist without having to worry that music is suddenly going to s...

  • Casual Listener
  • So I want to completely stopped listening to a song but I cant get it off the bottom of the app. I would rather not have it there cuz I currently just want to look at songs and make a playlist withou...
  • Cat400
  • Newbie
  • 455 Views
  • 8 replies
  • 0 likes
  • 455 Views
  • 8 replies
  • 0 likes

Lyrics removed on android

All lyrics, on all songs are removedon android 13

  • Visitor
  • All lyrics, on all songs are removed on android 13
  • 118 Views
  • 0 replies
  • 1 likes
  • 118 Views
  • 0 replies
  • 1 likes

liked song button removed from home???

Why on earth has spotify decided to remove the liked songs shortcut from the home page?? It's gone from both my phone app and the desktop app.

  • Newbie
  • Why on earth has spotify decided to remove the liked songs shortcut from the home page?? It's gone from both my phone app and the desktop app.
  • 109 Views
  • 0 replies
  • 0 likes
  • Home
    like
    likedsongs
  • 109 Views
  • 0 replies
  • 0 likes

Bring back the Heart! I can’t tell which songs have been added to my Liked playlist already

Hi there, I’m sad that the hearts are gone. It was lovely to have a little love in the interface—it gave Spotify some sweet emotion. Also, now I can’t see if I’ve added a song to Liked songs or not. This is a big bummer! Can you please go back to the...

  • Newbie
  • Hi there, I’m sad that the hearts are gone. It was lovely to have a little love in the interface—it gave Spotify some sweet emotion. Also, now I can’t see if I’ve added a song to Liked songs or not. ...
  • 93 Views
  • 0 replies
  • 3 likes
  • 93 Views
  • 0 replies
  • 3 likes

AI DJ not showing UK

Hi I am having trouble trying to get the AI DJ to show in my app.I have tried the following: - Logged in and outDeleted cacheDeleted cache, offloaded app, deleted app, restarted phone and re-installedChecked I have the latest version (I have)Checked ...

  • Casual Listener
  • Hi  I am having trouble trying to get the AI DJ to show in my app. I have tried the following: -   Logged in and out Deleted cache Deleted cache, offloaded app, deleted app, restarted...
  • whittall1
  • Casual Listener
  • 1315 Views
  • 5 replies
  • 8 likes
  • 1315 Views
  • 5 replies
  • 8 likes

Help

Why i can't translate lyrics? 

  • Visitor
  • Why i can't translate lyrics?  
  • 113 Views
  • 0 replies
  • 0 likes
  • 113 Views
  • 0 replies
  • 0 likes

Switch to old home screen

Hello, How can I switch from the horribly unusable new home screen to the cozy old version?

  • Regular
  • Hello,   How can I switch from the horribly unusable new home screen to the cozy old version?
  • Johnston4654
  • Casual Listener
  • 3449 Views
  • 8 replies
  • 25 likes
  • 3449 Views
  • 8 replies
  • 25 likes

Can't add music to a shared and collaborative playlist.

Hi!I can't add any music to any of the collaborative playlist that I liked. I'm also not sure if there is a "follow" action to be made other than liking it so it ends up in my playlist list. In that case I don't have any "follow" button to push. Not ...

  • Newbie
  • Hi! I can't add any music to any of the collaborative playlist that I liked.  I'm also not sure if there is a "follow" action to be made other than liking it so it ends up in my playlist list....
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Inquiry on the Latest Feature

Is there anyway I can see who liked my playlists on the android app ahead than everyone?

  • Casual Listener
  • Is there anyway I can see who liked my playlists on the android app ahead than everyone? 
  • 76 Views
  • 0 replies
  • 0 likes
  • 76 Views
  • 0 replies
  • 0 likes

Mars volta album missing

There is one album of the mars volta that i can´t see, and someone in youtube claims that is able to stream the album. Is country restricted? The record is Amputecthure

  • Casual Listener
  • There is one album of the mars volta that i can´t see, and someone in youtube claims that is able to stream the album. Is country restricted? The record is Amputecthure
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Reply Option Not Showing on Dailymix?

After last update i cant found the reply the same song option on daily mix playlists. Any idea how to fix this?

  • Visitor
  • After last update i cant found the reply the same song option on daily mix playlists. Any idea how to fix this?
  • user-removed
  • Not applicable
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

My home screen is 70 percent podcasts and eBooks

I was delighted to see the TikTok interface disappear a few weeks ago, and gleefully enjoyed some time of OG music listening... But starting a few days ago my home feed turned into maybe 70 percent ebooks and podcasts. I have no interest in ebooks......

  • Casual Listener
  • I was delighted to see the TikTok interface disappear a few weeks ago, and gleefully enjoyed some time of OG music listening... But starting a few days ago my home feed turned into maybe 70 percent e...
  • N00dle
  • Casual Listener
  • 178 Views
  • 2 replies
  • 2 likes
  • 178 Views
  • 2 replies
  • 2 likes

Previously on premium duo plan with an ex, cant switch to premium duo with current partner

Hi, I was previously on a premium duo plan with my ex and we've since split up. I'd like to be on a premium duo plan with my current partner but Spotify is showing me an error message that I can't switch to premium duo for the next 12 months. My curr...

  • Visitor
  • Hi, I was previously on a premium duo plan with my ex and we've since split up. I'd like to be on a premium duo plan with my current partner but Spotify is showing me an error message that I can't sw...
  • 72 Views
  • 0 replies
  • 0 likes
  • 72 Views
  • 0 replies
  • 0 likes

in a rush and didnt select the "pick 3 artists" on first login screen.

I was in a rush and didnt select the "pick 3 artists" on first login screen. Is there a way to go back and select these so my suggestions are geared toward my likes?

  • Newbie
  • I was in a rush and didnt select the "pick 3 artists" on first login screen.  Is there a way to go back and select these so my suggestions are geared toward my likes?
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
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Filtres

Bonjour, je ne vois pas les filtres pour écouter un genre de musique en particulier dans ma bibliothèque de chansons aimées. Pouvez-vous m'aider? Mon copain les vois lui

  • Visitor
  • Bonjour, je ne vois pas les filtres pour écouter un genre de musique en particulier dans ma bibliothèque de chansons aimées. Pouvez-vous m'aider? Mon copain les vois lui
  • 62 Views
  • 0 replies
  • 0 likes
  • 62 Views
  • 0 replies
  • 0 likes

Rewind isn't working and cannot turn off shuffle

These features have been shifted to premium version. What's the point in listening to the album if it's not in the actual order? What is the point in shifting these basic features to premium?

  • Visitor
  • These features have been shifted to premium version. What's the point in listening to the album if it's not in the actual order? What is the point in shifting these basic features to premium?
  • 71 Views
  • 0 replies
  • 0 likes
  • 71 Views
  • 0 replies
  • 0 likes

Shuffle mode isn't turning off

It keeps on asking me to buy premium if i want to turn off shuffle mode this is ridiculous I can't even add songs in queue it keeps on playing random songs even though i have autoplay off What is even point of this app if i can't listen to songs i wa...

  • Newbie
  • It keeps on asking me to buy premium if i want to turn off shuffle mode this is ridiculous  I can't even add songs in queue it keeps on playing random songs even though i have autoplay off&nbsp...
  • Belladona
  • Newbie
  • 261 Views
  • 1 replies
  • 1 likes
  • 261 Views
  • 1 replies
  • 1 likes

comment retrouve la liste des chansons de la playlist découverte de la semaine de la semaine d'avant

comment retrouver la liste des chansons de la playlist "découverte de la semaine" de la semaine d'avant ?en effet cette playlist change de contenu tous les lundis et j'ai oublié de mettre en titre likés les titres et lundi est arrivé et les titres qu...

  • Casual Listener
  • comment retrouver la liste des chansons de la playlist "découverte de la semaine" de la semaine d'avant ? en effet cette playlist change de contenu tous les lundis et j'ai oublié de mettre en titre ...
  • 86 Views
  • 0 replies
  • 0 likes
  • 86 Views
  • 0 replies
  • 0 likes

Stop auto refresh / return to homepage

I need to stop my paid account returning to homepage every time I leave app. It happens while I'm in an album or playlist.It, like many things on Spotify, is supremely frustrating.Can anyone help my sanity and instruct me how to stop this stupid feat...

  • Casual Listener
  • I need to stop my paid account returning to homepage every time I leave app. It happens while I'm in an album or playlist. It, like many things on Spotify, is supremely frustrating. Can anyone help...
  • 113 Views
  • 0 replies
  • 1 likes
  • 113 Views
  • 0 replies
  • 1 likes