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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 843 Views
  • 0 replies
  • 2 likes
  • 843 Views
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  • 2 likes

Receiving multiple concert notifications for artists I don't listen to

I've been noticing a very annoying pattern emerge lately and it's that I constantly receive push notifications for artists I don't really pay attention to or even follow. The artists whose concerts I have been interested in enough to attend this year...

  • Casual Listener
  • I've been noticing a very annoying pattern emerge lately and it's that I constantly receive push notifications for artists I don't really pay attention to or even follow. The artists whose concerts I...
  • 365 Views
  • 0 replies
  • 2 likes
  • 365 Views
  • 0 replies
  • 2 likes

Problem with my ne plan dwo in te App

I acquired the Dwo Plan and when I tries to use it in the App it hasnt up dates and still logs me with the free version. It works in the web version but not in the App. I re installed de App more than once an still not working (loggin as Dwo) Thana

  • Visitor
  • I acquired the Dwo Plan and when I tries to use it in the App it hasnt up dates and still logs me with the free version. It works in the web version but not in the App. I re installed de App more tha...
  • 90 Views
  • 0 replies
  • 0 likes
  • 90 Views
  • 0 replies
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Need help with phone!

Please help me get my spotify songs back on my phone! I tried looking online & that didn't work! I lost close to 900 Song!! I Can't live without my music, having PTST & GBS with Miller fisher. & And a lot of other problemsThank you so much!

  • Newbie
  • Please help me get my spotify songs 🎵 back on my phone!  I tried looking online & that didn't work! I lost  close to 900 Song!! I Can't live without my music, having PTST & GBS wit...
  • 109 Views
  • 0 replies
  • 0 likes
  • 109 Views
  • 0 replies
  • 0 likes

Stereo not working on Mac

I am experiencing an issue with the Spotify desktop client on my Mac (13.3.1 but same issue was in 12). When using the app, I can only hear sound from one side of the stereo. The audio on the left side is extremely faint, and the headphones work fine...

  • Newbie
  • I am experiencing an issue with the Spotify desktop client on my Mac (13.3.1 but same issue was in 12). When using the app, I can only hear sound from one side of the stereo.   The audio on th...
  • 159 Views
  • 0 replies
  • 0 likes
  • Bluetooth problems
    stereo
  • 159 Views
  • 0 replies
  • 0 likes

Can you please stop removing features and replacing them with worse ones (smart shuffle)?

Enhanced playlists was a perfectly fine feature, you could press a button to use it if you wanted. But then it was removed and replaced with "smart shuffle", which I have dubbed "stupid shuffle" because of how stupid it is. Not only is the time you h...

  • Newbie
  • Enhanced playlists was a perfectly fine feature, you could press a button to use it if you wanted. But then it was removed and replaced with "smart shuffle", which I have dubbed "stupid shuffle" beca...
  • user-removed
  • Not applicable
  • 985 Views
  • 1 replies
  • 6 likes
  • 985 Views
  • 1 replies
  • 6 likes

Spotify getting mute on Samsung TV

Samsung TV UN55NU7400Operating SystemSOFTWARE Y2VV3X8KA02087E My Question or IssueSpotify mutes after some time playing a playlist. I need to close it and reopen for the sound to start back again. I already restarted TV from power, reinstalled Spotif...

  • Casual Listener
  • Samsung TV UN55NU7400 Operating System SOFTWARE Y2VV3X8KA02087E   My Question or Issue Spotify mutes after some time playing a playlist. I need to close it and reopen for the sound to ...
  • 151 Views
  • 0 replies
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  • 151 Views
  • 0 replies
  • 0 likes

How Are Supergroups Counted Within Your Spotify Wrapped?

When listening to songs or groups that feature multiple artists/pre-existing artists, what is counted toward your wrapped? I listen to boygenius a lot, but they’re a supergroup and Spotify labels every track of theirs as “boygenius, Julien Baker, Phe...

  • Visitor
  • When listening to songs or groups that feature multiple artists/pre-existing artists, what is counted toward your wrapped? I listen to boygenius a lot, but they’re a supergroup and Spotify labels eve...
  • Prague
  • Spotify Star
  • 882 Views
  • 1 replies
  • 1 likes
  • 882 Views
  • 1 replies
  • 1 likes

AI DJ

When this feature will be available in Mexico?

  • Visitor
  • When this feature will be available in Mexico?
  • 192 Views
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  • 192 Views
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Is this a new feature

Recently I have updated my app and just after updating I couldn't log in with my phone number. Secondly I found out that I can't slide/click the progress bar for repeating/skipping a part of a song. For example, I'm listening to a song and I want to ...

  • Newbie
  • Recently I have updated my app and just after updating I couldn't log in with my phone number. Secondly I found out that I can't slide/click the progress bar for repeating/skipping a part of a song. ...
  • 93 Views
  • 0 replies
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  • 93 Views
  • 0 replies
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Solved!!Superuser Contribution "Add to Playlist" not showing all my playlists

Hi community, While listening to music i usually add them to one of my own playlists. Unfortunately, both on Win10 and Ipad, when i do this the "playlist drop-down list" doesnt show all of my options (previously created playlists). On Ipad my Spotify...

  • Casual Listener
  • Hi community,   While listening to music i usually add them to one of my own playlists. Unfortunately, both on Win10 and Ipad, when i do this the "playlist drop-down list" doesnt show a...
  • Johnny37
  • Casual Listener
  • 34251 Views
  • 37 replies
  • 8 likes
  • App & Features
  • 34251 Views
  • 37 replies
  • 8 likes

new layout

Dear Spotify,Who decided it was a good idea to change where everything is displayed after it working like a certain way for years?When searching for my artists, it keeps everything in a small list on the left, instead of filling the main screen with ...

  • Visitor
  • Dear Spotify, Who decided it was a good idea to change where everything is displayed after it working like a certain way for years? When searching for my artists, it keeps everything in a small l...
  • 152 Views
  • 0 replies
  • 1 likes
  • 152 Views
  • 0 replies
  • 1 likes

Brano non disponibile su app. So per certo che è presente perché viene pubblicizzato.

Come ho scritto sopra ho premium su app.a alcuni brani e album dopo averli scaricati mi dice che non sono riproducibili . Help

  • Visitor
  • Come ho scritto sopra ho premium su app.a alcuni brani e album dopo averli scaricati mi dice che non sono riproducibili . Help
  • 126 Views
  • 0 replies
  • 0 likes
  • 126 Views
  • 0 replies
  • 0 likes

Add the queue to a playlist

And option to queue up multiple songs and add them all to a single playlist efficiently.

  • Visitor
  • And option to queue up multiple songs and add them all to a single playlist efficiently.
  • 137 Views
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  • 137 Views
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The ADS

Two things we need to fix with the ads. first, there are wayyy too many! I can only listen to about 2-3 songs before getting around 5 ads and I hate it. I know that ads are there for a reason, but not everyone is able to afford Spotify premium, becau...

  • Casual Listener
  • Two things we need to fix with the ads. first, there are wayyy too many! I can only listen to about 2-3 songs before getting around 5 ads and I hate it. I know that ads are there for a reason, b...
  • 158 Views
  • 0 replies
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  • 158 Views
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App crashing on samsung s22

My spotify app on samsung s22 crashes when i lock the screen... it plays for sometime and then suddenly songs gets paused.. then i have to start app again to play the songs

  • Visitor
  • My spotify app on samsung s22 crashes when i lock the screen... it plays for sometime and then suddenly songs gets paused.. then i have to start app again to play the songs
  • 138 Views
  • 0 replies
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  • 138 Views
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Issues with adding songs to a playlist

I have been trying to add songs to a public collaborative playlist. Whenever I try to add a song, the playlist does not show up. Other people on the playlist have been able to add songs, just not me. I tried to look into my settings but nothing seeme...

  • Casual Listener
  • I have been trying to add songs to a public collaborative playlist. Whenever I try to add a song, the playlist does not show up. Other people on the playlist have been able to add songs, just not me....
  • Mushin1977
  • Newbie
  • 158 Views
  • 1 replies
  • 1 likes
  • 158 Views
  • 1 replies
  • 1 likes

Release Radar filled with trash I'm not following

First we lost the notification bell on Windows client, so I started to use the Release Radar to follow the releases of the artists I enjoy and it was good for a while. But lately my Release Radar folder is getting filled with trash that from artists ...

  • Roadie
  • First we lost the notification bell on Windows client, so I started to use the Release Radar to follow the releases of the artists I enjoy and it was good for a while. But lately my Release Radar fol...
  • BennieDeM
  • Casual Listener
  • 425 Views
  • 3 replies
  • 3 likes
  • Release Radar
  • 425 Views
  • 3 replies
  • 3 likes

platform turning into steaming trash

what does black people have to do with lgbtq+ stop pandering to make believe politics. Genuinely considered getting rid of my subscription after that was the only suggestion on my homepage. You aren't a majority opinion.

  • Visitor
  • what does black people have to do with lgbtq+ stop pandering to make believe politics. Genuinely considered getting rid of my subscription after that was the only suggestion on my homepage. You aren'...
  • 97 Views
  • 0 replies
  • 1 likes
  • 97 Views
  • 0 replies
  • 1 likes

Why is there a wedding mix curated for me by Spotify on someone else’s profile

I got a follow from someone I don’t know and I looked at their profile and at the top of their playlist list is one that reads “Wedding Mix” and if you click on it, it says it was curated for me. How could someone else like a mix curated for me by Sp...

  • Newbie
  • I got a follow from someone I don’t know and I looked at their profile and at the top of their playlist list is one that reads “Wedding Mix” and if you click on it, it says it was curated for me. How...
  • 83 Views
  • 0 replies
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  • 83 Views
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  • 0 likes