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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

Spotify

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I need help with this issue!

Hi I’m blind kid so I’m using the screen called voiceover with my Apple device do you know anyway so I entered into my Spotify account and something ugly graded my fingers so I tapped on a podcast and the show that I like and when I was in the show t...

Visitor

Hi I’m blind kid so I’m using the screen called voiceover with my Apple device do you know anyway so I entered into my Spotify account and something ugly graded my fingers so I tapped on a podcast an...

157 Views

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Queue Automatically Loads?

I just listened to a playlist of 17 songs on my PC. The playlist was created by someone else. When the last song was played the Spotify App loaded and played 50 more songs automatically. Where did they come from? Why did this happen?

Newbie

I just listened to a playlist of 17 songs on my PC. The playlist was created by someone else. When the last song was played the Spotify App loaded and played 50 more songs automatically. Where did th...

183 Views

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Light mode for artists

Why does apotify artists app get a white background and we can't on the regular app?! It's been asked for for YEARS!!! SO frustrating.

Casual Listener

Why does apotify artists app get a white background and we can't on the regular app?! It's been asked for for YEARS!!! SO frustrating.

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Apple TV app: Constant auth token resets

If we haven't opened the apple tv app for a week or so, our auth tokens are reset & we need to log in again. Our household uses multiple devices for playback (iphones, ipads, macs, windows & apple tvs) & this is only an issue on apple tvs. If anythin...

Newbie

If we haven't opened the apple tv app for a week or so, our auth tokens are reset & we need to log in again.   Our household uses multiple devices for playback (iphones, ipads, macs, windo...

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Apple Watch - downloads

Hi - my Spotify isn't letting me download podcasts. It keeps reading "Remove 1 Downloaded". This is new as I have downloaded other podcasts, and have removed previously played. So it's not a memory thing. Anybody experiencing same issue and know how ...

Visitor

Hi - my Spotify isn't letting me download podcasts. It keeps reading "Remove 1 Downloaded". This is new as I have downloaded other podcasts, and have removed previously played. So it's not a memory t...

193 Views

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Disconnect

I updated my Spotify to premium online. But now when I go into my app, it’s not connecting. What do I do? Help?

Visitor

I updated my Spotify to premium online. But now when I go into my app, it’s not connecting. What do I do? Help?

197 Views

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Solved!! [Community][Other][Web Player][All Platforms][Idea Submissions] 2-Step Verification

can there be a 2-Step Verification because i was randomly log out and my data downloading was cancelled and that happened at 6:39PM while playing roblox and i had to re login to everything that involved spotify. like what roblox has a code login and ...

Roadie

can there be a 2-Step Verification because i was randomly log out and my data downloading was cancelled and that happened at 6:39PM while playing roblox and i had to re login to everything that invol...

BabyEcho0_YT

Roadie

745 Views

4 replies

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All Platforms
Idea Submissions
Other
Web Player
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Question about Duo account

I Signed up for a Duo account and sent an invite to my daughter,,, when She logged in she put down my username and password!! She was supposed to create her own of course.... Now I cant change that and She is logged into my account! Please help,,, ho...

Casual Listener

I Signed up for a Duo account and sent an invite to my daughter,,, when She logged in she put down my username and password!! She was supposed to create her own of course.... Now I cant change that a...

LINCH

Casual Listener

560 Views

2 replies

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Not possible to show the location of the song in a playlist with click on header after last update

Hello guys, for me it is not possible anymore to show the location of the actual playing song in the corresponding playlist through clicking on songheader after last update.Is there another hidden way to get fast with one or two clicks to the song lo...

Visitor

Hello guys, for me it is not possible anymore to show the location of the actual playing song in the corresponding playlist through clicking on songheader  after last update. Is there another h...

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New updates

I absolutely love Spotify but the new updates and look are terrible and unnecessarily complicated. Nothing has improved just become more fidgety and complicated. If it’s not broke don’t fix it. It was perfectly fine liking songs and adding them to pl...

Visitor

I absolutely love Spotify but the new updates and look are terrible and unnecessarily complicated. Nothing has improved just become more fidgety and complicated. If it’s not broke don’t fix it. It wa...

BeepBeepUSadHeck

Regular

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App problem

I have iPhone 14 plus brand new and since the last update the app doesn’t open. I tried to reinstall it again many times but the problem remains. Any ideas ?

Visitor

I have iPhone 14 plus brand new  and since the last update the app doesn’t open. I tried to reinstall it again many times but the problem remains.  Any ideas ? 

Rjacks84

Visitor

201 Views

1 replies

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Several gift card

It’s possible to activate several gift card at once?

Casual Listener

It’s possible to activate several gift card at once?

150 Views

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Lonk is not opening

https://www.spotify.com/referral/003988f87a671e2f6d856639c3233f4e88724650597cf32d2dcb67

Visitor

https://www.spotify.com/referral/003988f87a671e2f6d856639c3233f4e88724650597cf32d2dcb67  

160 Views

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App would not update. uninstalled & now will not reinstall

My wife's phone is a samsung s20 FE 5g. Her phone was updating other apps & kept getting an error msg about not being able to update. I initially uninstalled the app & now when i try to reinstall Spotify, it stops between 60 - 90% & I get an error me...

Casual Listener

My wife's phone is a samsung s20 FE 5g. Her phone was updating other apps & kept getting an error msg about not being able to update. I initially uninstalled the app & now when i try to reins...

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My Top 50 artist on the 4week doesent work

The spotify stats, spotify app and the spotifys web site shows only 4 artists of 50. In the pc and the mobile.I cant get this work even i put all the settings on. And i delete and reload apps million times. I sing up out and in.. i dont know anymore ...

Casual Listener

The spotify stats, spotify app and the spotifys web site shows only 4 artists of 50. In the pc and the mobile. I cant get this work even i put all the settings on. And i delete and reload apps milli...

Cam-vaa-

Casual Listener

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1 replies

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Premium Family Plan

My family premium plan will only allow three people. For some reason it will not allow me to add the other three it keeps saying check your settings or retry later.

Visitor

My family premium plan will only allow three people. For some reason it will not allow me to add the other three it keeps saying check your settings or retry later. 

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Playback issues with podcasts and secondary devices.

Hello, I am noticing playback issues when tryimg to use spotify on my LG TV. When attemtping to play a podcast and recommended songs is turned on it does not allow me to select the one i wish to play, instead a random one from a different producer th...

Casual Listener

Hello, I am noticing playback issues when tryimg to use spotify on my LG TV. When attemtping to play a podcast and recommended songs is turned on it does not allow me to select the one i wish to play...

170 Views

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Second account

Hi, Resigned up for premium, but it made new account instead of activating current one. Can I merge them or just get old account back to premium? Thank you

Visitor

Hi,   Resigned up for premium, but it made new account instead of activating current one. Can I merge them or just get old account back to premium?   Thank you 

176 Views

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Can you un-enhance a playlist that has been accidentally enhanced

My playlist doesn't reflect my personal taste after using enhance . Can I go back to original playlist that I have currated. Enhance is ok as suggested supplementary playlist that could be reviewed and edited before adding to my personal playlist

Visitor

My playlist doesn't reflect my personal taste after using enhance . Can I go back to original playlist that I have currated. Enhance is ok as suggested supplementary playlist that could be reviewed a...

kaworu_bloodpaw

Roadie

215 Views

1 replies

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