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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 828 Views
  • 0 replies
  • 2 likes
  • 828 Views
  • 0 replies
  • 2 likes

Question about Duo account

I Signed up for a Duo account and sent an invite to my daughter,,, when She logged in she put down my username and password!! She was supposed to create her own of course.... Now I cant change that and She is logged into my account! Please help,,, ho...

  • Casual Listener
  • I Signed up for a Duo account and sent an invite to my daughter,,, when She logged in she put down my username and password!! She was supposed to create her own of course.... Now I cant change that a...
  • LINCH
  • Casual Listener
  • 330 Views
  • 2 replies
  • 0 likes
  • 330 Views
  • 2 replies
  • 0 likes

Not possible to show the location of the song in a playlist with click on header after last update

Hello guys, for me it is not possible anymore to show the location of the actual playing song in the corresponding playlist through clicking on songheader after last update.Is there another hidden way to get fast with one or two clicks to the song lo...

  • Visitor
  • Hello guys, for me it is not possible anymore to show the location of the actual playing song in the corresponding playlist through clicking on songheader  after last update. Is there another h...
  • 536 Views
  • 0 replies
  • 0 likes
  • 536 Views
  • 0 replies
  • 0 likes

New updates

I absolutely love Spotify but the new updates and look are terrible and unnecessarily complicated. Nothing has improved just become more fidgety and complicated. If it’s not broke don’t fix it. It was perfectly fine liking songs and adding them to pl...

  • Visitor
  • I absolutely love Spotify but the new updates and look are terrible and unnecessarily complicated. Nothing has improved just become more fidgety and complicated. If it’s not broke don’t fix it. It wa...
  • BeepBeepUSadHeck
  • Regular
  • 327 Views
  • 3 replies
  • 2 likes
  • 327 Views
  • 3 replies
  • 2 likes

App problem

I have iPhone 14 plus brand new and since the last update the app doesn’t open. I tried to reinstall it again many times but the problem remains. Any ideas ?

  • Visitor
  • I have iPhone 14 plus brand new  and since the last update the app doesn’t open. I tried to reinstall it again many times but the problem remains.  Any ideas ? 
  • Rjacks84
  • Visitor
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

Is it too late to make a playlist in a bottle?

I heard about the playlist in a bottle feature from my friend a few days ago. However I can't find it anywhere and I really wanted to try it out if possible. I'm wondering if it's already too late though.

  • Newbie
  • I heard about the playlist in a bottle feature from my friend a few days ago. However I can't find it anywhere and I really wanted to try it out if possible. I'm wondering if it's already too late th...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

Several gift card

It’s possible to activate several gift card at once?

  • Casual Listener
  • It’s possible to activate several gift card at once?
  • 95 Views
  • 0 replies
  • 0 likes
  • 95 Views
  • 0 replies
  • 0 likes

Lonk is not opening

https://www.spotify.com/referral/003988f87a671e2f6d856639c3233f4e88724650597cf32d2dcb67

  • Visitor
  • https://www.spotify.com/referral/003988f87a671e2f6d856639c3233f4e88724650597cf32d2dcb67  
  • 96 Views
  • 0 replies
  • 0 likes
  • 96 Views
  • 0 replies
  • 0 likes

App would not update. uninstalled & now will not reinstall

My wife's phone is a samsung s20 FE 5g. Her phone was updating other apps & kept getting an error msg about not being able to update. I initially uninstalled the app & now when i try to reinstall Spotify, it stops between 60 - 90% & I get an error me...

southphillymike_0-1675483599066.jpeg
  • Casual Listener
  • My wife's phone is a samsung s20 FE 5g. Her phone was updating other apps & kept getting an error msg about not being able to update. I initially uninstalled the app & now when i try to reins...
  • 86 Views
  • 0 replies
  • 0 likes
  • 86 Views
  • 0 replies
  • 0 likes

My Top 50 artist on the 4week doesent work

The spotify stats, spotify app and the spotifys web site shows only 4 artists of 50. In the pc and the mobile.I cant get this work even i put all the settings on. And i delete and reload apps million times. I sing up out and in.. i dont know anymore ...

  • Casual Listener
  • The spotify stats, spotify app and the spotifys web site shows only 4 artists of 50. In the pc and the mobile. I cant get this work even i put all the settings on. And i delete and reload apps milli...
  • Cam-vaa-
  • Casual Listener
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Premium Family Plan

My family premium plan will only allow three people. For some reason it will not allow me to add the other three it keeps saying check your settings or retry later.

  • Visitor
  • My family premium plan will only allow three people. For some reason it will not allow me to add the other three it keeps saying check your settings or retry later. 
  • 105 Views
  • 0 replies
  • 0 likes
  • 105 Views
  • 0 replies
  • 0 likes

Playback issues with podcasts and secondary devices.

Hello, I am noticing playback issues when tryimg to use spotify on my LG TV. When attemtping to play a podcast and recommended songs is turned on it does not allow me to select the one i wish to play, instead a random one from a different producer th...

  • Casual Listener
  • Hello, I am noticing playback issues when tryimg to use spotify on my LG TV. When attemtping to play a podcast and recommended songs is turned on it does not allow me to select the one i wish to play...
  • 91 Views
  • 0 replies
  • 0 likes
  • 91 Views
  • 0 replies
  • 0 likes

Second account

Hi, Resigned up for premium, but it made new account instead of activating current one. Can I merge them or just get old account back to premium? Thank you

  • Visitor
  • Hi,   Resigned up for premium, but it made new account instead of activating current one. Can I merge them or just get old account back to premium?   Thank you 
  • 112 Views
  • 0 replies
  • 1 likes
  • 112 Views
  • 0 replies
  • 1 likes

Can you un-enhance a playlist that has been accidentally enhanced

My playlist doesn't reflect my personal taste after using enhance . Can I go back to original playlist that I have currated. Enhance is ok as suggested supplementary playlist that could be reviewed and edited before adding to my personal playlist

  • Visitor
  • My playlist doesn't reflect my personal taste after using enhance . Can I go back to original playlist that I have currated. Enhance is ok as suggested supplementary playlist that could be reviewed a...
  • kaworu_bloodpaw
  • Roadie
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Local Files Sync Errors

I'm trying to add a few youtube videos to listen to through the android spotify app, and I've followed every guide and only a few "songs" are showing up and the other ones are getting error'd. Is it possible that there is a time limit to how long a "...

  • Newbie
  • I'm trying to add a few youtube videos to listen to through the android spotify app, and I've followed every guide and only a few "songs" are showing up and the other ones are getting error'd. Is it ...
  • kaworu_bloodpaw
  • Roadie
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

KARDのring the alarmが聴けなくなった

KARDのring the alarmが聴けなくなったのはなんでですか?どうやったら聴けるようになりますか? アルバムごと聴けません。

  • Visitor
  • KARDのring the alarmが聴けなくなったのはなんでですか? どうやったら聴けるようになりますか?   アルバムごと聴けません。
  • kaworu_bloodpaw
  • Roadie
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes

Why I think the spotify interface could be way better.

I often think to myself "I can't be the only one who is seriously annoyed by this" when selecting music. What I think could be better and/or should be possible: - Why can't I exclude music? I remember in the dim past that there was a button for exclu...

  • Newbie
  • I often think to myself "I can't be the only one who is seriously annoyed by this" when selecting music.   What I think could be better and/or should be possible:   - Why can't I exclud...
  • kaworu_bloodpaw
  • Roadie
  • 170 Views
  • 1 replies
  • 1 likes
  • 170 Views
  • 1 replies
  • 1 likes

Download Apple watch

Hello,my Apple Watch can’t play the download playlists without my IPhone. Somebody can help?I already deleted the app from phone and watch.

  • Visitor
  • Hello, my Apple Watch can’t play the download playlists without my IPhone. Somebody can help? I already deleted the app from phone and watch. 
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Problemas con listas reproduccion

Empiezo a escuchar una lista de reproducción y a los pocos segundos, salta una lista pu loca que se llama music, interrumpiendo mi lista

  • Visitor
  • Empiezo a escuchar una lista de reproducción y a los pocos segundos, salta  una lista pu loca que se llama music, interrumpiendo mi lista  
  • 95 Views
  • 0 replies
  • 0 likes
  • 95 Views
  • 0 replies
  • 0 likes

Automix for playlist created in Spotify and not the selected

I know that the Automix feature is used for selected playlist on Spotify; but what about playlist created within Spotify? Is there a third party app or another feature that can configure my created playlist to Automix based on song type and rhythm?

  • Visitor
  • I know that the Automix feature is used for selected playlist on Spotify; but what about playlist created within Spotify? Is there a third party app or another feature that can configure my created p...
  • 351 Views
  • 0 replies
  • 1 likes
  • 351 Views
  • 0 replies
  • 1 likes

New appearance

I’ve finally gotten used to the new appearance and started to like it and suddenly you change it back to original? What is this??

  • Casual Listener
  • I’ve finally gotten used to the new appearance and started to like it and suddenly you change it back to original? What is this??
  • 117 Views
  • 0 replies
  • 0 likes
  • 117 Views
  • 0 replies
  • 0 likes