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App & Features

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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 1597 Views
  • 0 replies
  • 2 likes
  • 1597 Views
  • 0 replies
  • 2 likes

New updates

I absolutely love Spotify but the new updates and look are terrible and unnecessarily complicated. Nothing has improved just become more fidgety and complicated. If it’s not broke don’t fix it. It was perfectly fine liking songs and adding them to pl...

  • Visitor
  • I absolutely love Spotify but the new updates and look are terrible and unnecessarily complicated. Nothing has improved just become more fidgety and complicated. If it’s not broke don’t fix it. It wa...
  • BeepBeepUSadHeck
  • Regular
  • 372 Views
  • 3 replies
  • 2 likes
  • 372 Views
  • 3 replies
  • 2 likes

App problem

I have iPhone 14 plus brand new and since the last update the app doesn’t open. I tried to reinstall it again many times but the problem remains. Any ideas ?

  • Visitor
  • I have iPhone 14 plus brand new  and since the last update the app doesn’t open. I tried to reinstall it again many times but the problem remains.  Any ideas ? 
  • Rjacks84
  • Visitor
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Several gift card

It’s possible to activate several gift card at once?

  • Casual Listener
  • It’s possible to activate several gift card at once?
  • 118 Views
  • 0 replies
  • 0 likes
  • 118 Views
  • 0 replies
  • 0 likes

Lonk is not opening

https://www.spotify.com/referral/003988f87a671e2f6d856639c3233f4e88724650597cf32d2dcb67

  • Visitor
  • https://www.spotify.com/referral/003988f87a671e2f6d856639c3233f4e88724650597cf32d2dcb67  
  • 118 Views
  • 0 replies
  • 0 likes
  • 118 Views
  • 0 replies
  • 0 likes

App would not update. uninstalled & now will not reinstall

My wife's phone is a samsung s20 FE 5g. Her phone was updating other apps & kept getting an error msg about not being able to update. I initially uninstalled the app & now when i try to reinstall Spotify, it stops between 60 - 90% & I get an error me...

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  • Casual Listener
  • My wife's phone is a samsung s20 FE 5g. Her phone was updating other apps & kept getting an error msg about not being able to update. I initially uninstalled the app & now when i try to reins...
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

My Top 50 artist on the 4week doesent work

The spotify stats, spotify app and the spotifys web site shows only 4 artists of 50. In the pc and the mobile.I cant get this work even i put all the settings on. And i delete and reload apps million times. I sing up out and in.. i dont know anymore ...

  • Casual Listener
  • The spotify stats, spotify app and the spotifys web site shows only 4 artists of 50. In the pc and the mobile. I cant get this work even i put all the settings on. And i delete and reload apps milli...
  • Cam-vaa-
  • Casual Listener
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Premium Family Plan

My family premium plan will only allow three people. For some reason it will not allow me to add the other three it keeps saying check your settings or retry later.

  • Visitor
  • My family premium plan will only allow three people. For some reason it will not allow me to add the other three it keeps saying check your settings or retry later. 
  • 125 Views
  • 0 replies
  • 0 likes
  • 125 Views
  • 0 replies
  • 0 likes

Playback issues with podcasts and secondary devices.

Hello, I am noticing playback issues when tryimg to use spotify on my LG TV. When attemtping to play a podcast and recommended songs is turned on it does not allow me to select the one i wish to play, instead a random one from a different producer th...

  • Casual Listener
  • Hello, I am noticing playback issues when tryimg to use spotify on my LG TV. When attemtping to play a podcast and recommended songs is turned on it does not allow me to select the one i wish to play...
  • 118 Views
  • 0 replies
  • 0 likes
  • 118 Views
  • 0 replies
  • 0 likes

Second account

Hi, Resigned up for premium, but it made new account instead of activating current one. Can I merge them or just get old account back to premium? Thank you

  • Visitor
  • Hi,   Resigned up for premium, but it made new account instead of activating current one. Can I merge them or just get old account back to premium?   Thank you 
  • 137 Views
  • 0 replies
  • 1 likes
  • 137 Views
  • 0 replies
  • 1 likes

Can you un-enhance a playlist that has been accidentally enhanced

My playlist doesn't reflect my personal taste after using enhance . Can I go back to original playlist that I have currated. Enhance is ok as suggested supplementary playlist that could be reviewed and edited before adding to my personal playlist

  • Visitor
  • My playlist doesn't reflect my personal taste after using enhance . Can I go back to original playlist that I have currated. Enhance is ok as suggested supplementary playlist that could be reviewed a...
  • kaworu_bloodpaw
  • Roadie
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Local Files Sync Errors

I'm trying to add a few youtube videos to listen to through the android spotify app, and I've followed every guide and only a few "songs" are showing up and the other ones are getting error'd. Is it possible that there is a time limit to how long a "...

  • Newbie
  • I'm trying to add a few youtube videos to listen to through the android spotify app, and I've followed every guide and only a few "songs" are showing up and the other ones are getting error'd. Is it ...
  • kaworu_bloodpaw
  • Roadie
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

KARDのring the alarmが聴けなくなった

KARDのring the alarmが聴けなくなったのはなんでですか?どうやったら聴けるようになりますか? アルバムごと聴けません。

  • Visitor
  • KARDのring the alarmが聴けなくなったのはなんでですか? どうやったら聴けるようになりますか?   アルバムごと聴けません。
  • kaworu_bloodpaw
  • Roadie
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Why I think the spotify interface could be way better.

I often think to myself "I can't be the only one who is seriously annoyed by this" when selecting music. What I think could be better and/or should be possible: - Why can't I exclude music? I remember in the dim past that there was a button for exclu...

  • Newbie
  • I often think to myself "I can't be the only one who is seriously annoyed by this" when selecting music.   What I think could be better and/or should be possible:   - Why can't I exclud...
  • kaworu_bloodpaw
  • Roadie
  • 196 Views
  • 1 replies
  • 1 likes
  • 196 Views
  • 1 replies
  • 1 likes

Download Apple watch

Hello,my Apple Watch can’t play the download playlists without my IPhone. Somebody can help?I already deleted the app from phone and watch.

  • Visitor
  • Hello, my Apple Watch can’t play the download playlists without my IPhone. Somebody can help? I already deleted the app from phone and watch. 
  • 201 Views
  • 0 replies
  • 0 likes
  • 201 Views
  • 0 replies
  • 0 likes

Problemas con listas reproduccion

Empiezo a escuchar una lista de reproducción y a los pocos segundos, salta una lista pu loca que se llama music, interrumpiendo mi lista

  • Visitor
  • Empiezo a escuchar una lista de reproducción y a los pocos segundos, salta  una lista pu loca que se llama music, interrumpiendo mi lista  
  • 118 Views
  • 0 replies
  • 0 likes
  • 118 Views
  • 0 replies
  • 0 likes

Automix for playlist created in Spotify and not the selected

I know that the Automix feature is used for selected playlist on Spotify; but what about playlist created within Spotify? Is there a third party app or another feature that can configure my created playlist to Automix based on song type and rhythm?

  • Visitor
  • I know that the Automix feature is used for selected playlist on Spotify; but what about playlist created within Spotify? Is there a third party app or another feature that can configure my created p...
  • 457 Views
  • 0 replies
  • 1 likes
  • 457 Views
  • 0 replies
  • 1 likes

New appearance

I’ve finally gotten used to the new appearance and started to like it and suddenly you change it back to original? What is this??

  • Casual Listener
  • I’ve finally gotten used to the new appearance and started to like it and suddenly you change it back to original? What is this??
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

search.page.title

Oops! I guess the web player has a few quirks...       

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  • Newbie
  • Oops! I guess the web player has a few quirks...              
  • BabyEcho0_YT
  • Roadie
  • 665 Views
  • 3 replies
  • 1 likes
  • assets
    bug
  • 665 Views
  • 3 replies
  • 1 likes

Liked Songs

So I have over 8,000 liked songs unfortunately with that many songs PlayStation will not let you shuffle and my Android app won't even let me select specific songs because it's just too much to choose from, I think. So, The only way to get to songs f...

  • Newbie
  • So I have over 8,000 liked songs unfortunately with that many songs PlayStation will not let you shuffle and my Android app won't even let me select specific songs because it's just too much to choos...
  • 156 Views
  • 0 replies
  • 0 likes
  • Admin
  • 156 Views
  • 0 replies
  • 0 likes

Spotify démarre tout seul la nuit

Bonjour,j'ai une installation Sonos et Spotify démarre parfois tout seul la nuit .Que faut t'il faire ?merci et bien à vous

  • Newbie
  • Bonjour, j'ai une installation Sonos et Spotify démarre parfois tout seul la nuit . Que faut t'il faire ? merci et bien à vous
  • 202 Views
  • 0 replies
  • 0 likes
  • 202 Views
  • 0 replies
  • 0 likes