Announcements

Help Wizard

Step 1

NEXT STEP

First subscription

First subscription

Hi, I've just subscribed for a first time to Spotify (After 1 month free trial) using Paypal and I wanted to subscribe for 1 month but I was charged twice (in the subscription page my account is valid for 2 months). Why that happened?

Reply
1 Reply

matwod - It looks like a simple double payment here. Don't worry, your account has been debited with 2 months of Premium, so you won't be charged again until September. 

 

If you'd like that second payment refunded, just contact our payments team.

-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random