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Resetting password

When I try to reset my password, it says that it looks like I log in with facebook, and if I want to change my Facebook password, I should go to settings in FB. But I want to be able to log in through spotify, it is necessary for me to use spotify on...

Casual Listener

When I try to reset my password, it says that it looks like I log in with facebook, and if I want to change my Facebook password, I should go to settings in FB.  But I want to be able to log in ...

Peter__

Community Legend

1013 Views

4 replies

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Account Cancelled due to Suspicious Activity - Case# 00669912

I'm writing this as a last ditch effort after taking a deep breath. My account was cancelled and I have had no luck getting it resolved in a week. All get is curt automated responses. I switched to Spotify and told everyone how great it is. Now I am ...

Casual Listener

I'm writing this as a last ditch effort after taking a deep breath.  My account was cancelled and I have had no luck getting it resolved in a week.  All get is curt automated responses. &nb...

doughonabach

Casual Listener

2773 Views

4 replies

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Premium subscription not working

Hello. I just purchased the 30 day premium trial using paypal, however I am still unable to play tracks via my iphone. I am more than likely missing something here, but how do I activate the subscirption and or can I actually use it on my mobile? Tha...

Newbie

Hello.    I just purchased the 30 day premium trial using paypal, however I am still unable to play tracks via my iphone.    I am more than likely missing something here, ...

Peter__

Community Legend

404 Views

1 replies

0 likes

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All my playlists are gone!

Help! I reinstalled Spotify on my computer yesterday, and now all my playlists are gone! I had some playlists with songs I can't even remember and I have so many playlists that I don't have the urge to make again. Can someone please help me? Can some...

Casual Listener

Help! I reinstalled Spotify on my computer yesterday, and now all my playlists are gone! I had some playlists with songs I can't even remember and I have so many playlists that I don't have the urge ...

Peter__

Community Legend

1249 Views

9 replies

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Lining my Spotify to Sonos System

Hi I signed up for a premium account for Spotify through my facebook account To link this account to my Sonos system I need my user name and password. Any idea how to find this as I get a user name with 10 numbers but when I try to use this to sign i...

Newbie

Hi I signed up for a premium account for Spotify through my facebook account To link this account to my Sonos system I need my user name and password.     Any idea how to find thi...

Peter__

Community Legend

659 Views

2 replies

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Account disabled

I have a mail saying my account has been disabled due to suspicion streaming!!!?What does that mean? Spotify is a streaming service, it is mainly used for my baby on his iPod to help him sleep, I would like a more detailed explanation ! Case # 006713...

Regular

I have a mail saying my account has been disabled due to suspicion streaming!!!? What does that mean? Spotify is a streaming service, it is mainly used for my baby on his iPod to help him sleep,...

Sam

Spotify

1908 Views

8 replies

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Solved!! Unrevoke Publishing Rights For Facebook

I accidentally clicked "revoke Spotify publishing rights" on my facebook page when I was looking at the new "likes" and "recently listened to" section and now facebook won't show any activity related to spotify at all. I created a spotify account usi...

Visitor

I accidentally clicked "revoke Spotify publishing rights" on my facebook page when I was looking at the new "likes" and "recently listened to" section and now facebook won't show any activity related...

WithstandLaser

Roadie

2118 Views

2 replies

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Is it possible to pay for Spotify Hong Kong using UnionPay?

I would like to register for Spotify Hong Kong, however my Hong Kong card is a UnionPay card. Is it possible to get to pay using this card? The other option is direct debit. Is that possible?

Casual Listener

I would like to register for Spotify Hong Kong, however my Hong Kong card is a UnionPay card. Is it possible to get to pay using this card?   The other option is direct debit. Is that possible?

Taylor

Community Legend

7252 Views

1 replies

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Not working?

I have just upgraded my account to premium after my 48 hour trial and my spotify app keeps saying I need to upgrade to premium to continue listening! Help please??

Newbie

I have just upgraded my account to premium after my 48 hour trial and my spotify app keeps saying I need to upgrade to premium to continue listening! Help please??

Peter__

Community Legend

466 Views

1 replies

0 likes

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A couple questions involving Facebook connectivity

Hello, I finally decided to join Spotify and I have a couple account questions: 1. When I first created an account, I pressed "sign up with Facebook" on accident. I "deleted" the account by removing the app from my Facebook account. Did that really d...

Roadie

Hello, I finally decided to join Spotify and I have a couple account questions:   1. When I first created an account, I pressed "sign up with Facebook" on accident. I "deleted" the account by ...

user-removed

Not applicable

540 Views

1 replies

0 likes

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Playlist not syncing

Hi everyone. I am a premium member and I have recently been having problems syncing music to my offline playlists. I have wifi, I make sure that offline mode is disabled, my phone never goes to sleep and I only have 300-400 offline songs so I am nowh...

Regular

Hi everyone.   I am a premium member and I have recently been having problems syncing music to my offline playlists. I have wifi, I make sure that offline mode is disabled, my phone never ...

mrputter

Regular

868 Views

4 replies

0 likes

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Account Creation Problem

I'm trying to create an account for my band - who has music on Spotify. We're called Aftermidnight. I'm trying to use my social media e-mail to create the account but when I go to create the account it says it's in use by another account. So then i w...

Newbie

I'm trying to create an account for my band - who has music on Spotify. We're called Aftermidnight. I'm trying to use my social media e-mail to create the account but when I go to create the account ...

Peter__

Community Legend

502 Views

1 replies

0 likes

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Solved!! Spotify Premium Mobile Free Trial Question

If I were to get the Free Trial forSpotify Premium - Can I only access Premium on my mobile device for 48 hours or for 30 days?

Casual Listener

If I were to get the Free Trial forSpotify Premium - Can I only access Premium on my mobile device for 48 hours or for 30 days?

Adam

Roadie

1825 Views

5 replies

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Account sonos

Ich bekomme von spotify keine Email zu gesendet obwohl ich ein Premium Account habe. Dadurch kann ich mich nicht mit Spotify bei Sonos anmelden !!!!Ichbezogne das mehrfach versucht. Spotify schickt jedoch keine Email !!!

Casual Listener

Ich bekomme von spotify keine Email zu gesendet obwohl ich ein Premium Account habe. Dadurch kann ich mich nicht mit Spotify bei Sonos anmelden !!!! Ichbezogne das mehrfach versucht. Spotify schickt...

Adam

Roadie

656 Views

3 replies

0 likes

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syncing over data vs wifi

I am syncing one of my playlists but rarely bring up spotify on my home network using my phone .. so when I was out shopping and using the phone, it decided to start syncing over the background on my data network. The only reason I knew is because I ...

Newbie

I am syncing one of my playlists but rarely bring up spotify on my home network using my phone .. so when I was out shopping and using the phone, it decided to start syncing over the background on my...

Peter__

Community Legend

696 Views

1 replies

0 likes

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Solved!! Paying by PayPal

Can someone help please I seem to have been billed 3 times the Premium service on Paypal I do not use PayPal for anything other than for Ebay I have now set up my debit card for the monthly subscription I have sent details of the 3 payments to Custom...

Regular

Can someone help please I seem to have been billed 3 times the Premium service on Paypal I do not use PayPal for anything other than for Ebay I have now set up my debit card for the monthl...

Peter__

Community Legend

1200 Views

4 replies

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Logged in as me.... Logged in with facebook as me but still has the wrong name

Hola Im helping a friend I hope someone understands this and can help. He (Juan) has sportify and he is linked with his facebook too (I have checked), but the name on the right hand side of the player still reads as his friends name (Jorge) but the p...

Casual Listener

Hola  Im helping a friend I hope someone understands this and can help.  He (Juan) has sportify and he is linked with his facebook too (I have checked), but the name on the right han...

stacey_m

Casual Listener

550 Views

2 replies

0 likes

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Want to create an account that's not linked to Facebook

Hi there, My Spotify account is currently linked to my Facebook account but is there a way I can change it so it's not? Or just not have what I've listened to come up on people's newsfeeds? Many thanks, Kim

Newbie

Hi there,    My Spotify account is currently linked to my Facebook account but is there a way I can change it so it's not? Or just not have what I've listened to come up on people's new...

Peter__

Community Legend

1218 Views

5 replies

0 likes

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I'd like to deactivate my facebook

Will I no longer be able to use my spotify account if I do this. I've tired to find a way where I can deactivate my account and continue to use spotify but every time I log into spotify it activatse my facebook back up. Is there a way around this?

Visitor

Will I no longer be able to use my spotify account if I do this. I've tired to find a way where I can deactivate my account and continue to use spotify but every time I log into spotify it activatse ...

Peter__

Community Legend

486 Views

1 replies

0 likes

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Premium Account Not Working

I have been unable to use spotify for 2 days, as the message on my ipod states that i need to upgrade to a 'Primium' account. However i already have a Premium accout , in which its subscription automatically updates and is not due to expire until 22/...

Newbie

I have been unable to use spotify for 2 days, as the message on my ipod states that i need to upgrade to a 'Primium' account.  However i already have a Premium accout , in which its subscription...

Peter__

Community Legend

667 Views

4 replies

0 likes

  • 667 Views
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