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All my starred songs are gone!

I just uninstalled spotify by a mistake, and when I logged on again my starred songs were gone. Please help me Update: Actually it seems that I can't find any music when I search for something. What has happend?

Newbie

I just uninstalled spotify by a mistake, and when I logged on again my starred songs were gone.   Please help me   Update:   Actually it seems that I can't find any music w...

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Premium subscription not showing up on Iphone

Hello. I just bought your premium subscription, but the iphone app contiunes to tell me that I only have 33 days left on my trial. I know in other posts people were told to log into spotify with their proper username and password - that this can make...

Newbie

Hello. I just bought your premium subscription, but the iphone app contiunes to tell me that I only have 33 days left on my trial. I know in other posts people were told to log into spotify with thei...

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what are my options for getting my streaming playlists onto my ipod?

what are my options for getting my streaming playlists onto my ipod? I know it must involve some kind of purchase. Is it just suscribe to Premium, and then i just drag+drop into my Device tab (which of course is blocked now, and I'm assuming will the...

Casual Listener

what are my options for getting my streaming playlists onto my ipod?   I know it must involve some kind of purchase. Is it just suscribe to Premium, and then i just drag+drop into my Device tab ...

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account

How do I end my account !!! ?

Visitor

How do I end my account !!! ?

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30 day free trial

Hi I've been a Spotify unlimited user before and got my iPhone lately, and was excited about trying premium for 30 days. So, I installed the app on my iPhone, logged in and it gave me a 48 hour trial, after which, I now can't get the 30 day trial bec...

Casual Listener

Hi   I've been a Spotify unlimited user before and got my iPhone lately, and was excited about trying premium for 30 days.   So, I installed the app on my iPhone, logged in and it g...

czhang

Casual Listener

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No longer Premium on new mac

Since I installed Spotify on my new Mac, I longer have Premium acces on that Mac. My mobile phone still has premium, though both devices are logged in into my original, Facebook, account. The sticky in the forum does not apply to me as I am not one o...

Newbie

Since I installed Spotify on my new Mac, I longer have Premium acces on that Mac. My mobile phone still has premium, though both devices are logged in into my original, Facebook, account.   ...

Richard

Community Legend

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Solved!! Hi Richard, can you please help me?

forgot my password and I have not been able to use my account since a week, I'm not getting the token email, can you please send it to another email address?

Music Fan

forgot my password and I have not been able to use my account since a week, I'm not getting the token email, can you please send it to another email address?

the_quelo

Music Fan

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unlimited but keeps saying "change country"

Hey there! Soo.. I'm on a summer semester in Singapore and want to listen to spotify so I upgraded my account to an Unlimited one, but now I cannot log in anymore because it keeps telling me that I need to change my country or upgrade. What should I ...

Newbie

Hey there!   Soo.. I'm on a summer semester in Singapore and want to listen to spotify so I upgraded my account to an Unlimited one, but now I cannot log in anymore because it keeps telling ...

Richard

Community Legend

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30 day trial

Now how or where is the link or site to sign up for a 30day trial it said it was sent via email but there is nothing there for me to follow to say yes. Can someone please help

Casual Listener

Now how or where is the link or site to sign up for a 30day trial it said it was sent via email but there is nothing there for me to follow to say yes. Can someone please help

Richard

Community Legend

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no premium!

I just upgraded from spotify free to premium, but NOTHING happens! My playlist is still on free... according to my subscription page i have premium.

Visitor

I just upgraded from spotify free to premium, but NOTHING happens! My playlist is still on free... according to my subscription page i have premium. 

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Disappearing playlists

I started my computer today to find all of my playlists gone. My playlists on my phone are still there but no longer synced for offline play. When I try and sync them again it just freezes showing it downloading one song for an hour. Help!

Newbie

I started my computer today to find all of my playlists gone. My playlists on my phone are still there but no longer synced for offline play. When I try and sync them again it just freezes showing it...

Richard

Community Legend

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Music purchased list (downloads)

Two tracks I have purchased today are not showing as downloaded in the list of music purchased, although they have downloaded successfully.

Newbie

Two tracks I have purchased today are not showing as downloaded in the list of music purchased, although they have downloaded successfully.

kerba

Newbie

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Need my playlists from oldaccount, Please

Hey, Sorry, fiqured it out, thanks So, I got new Phone, and with it they gave me 2years of prerium, to new account. Clearly, id like to know how to add my old playlists to my new account?

Newbie

Hey,   Sorry, fiqured it out, thanks   So, I got new Phone, and with it they gave me 2years of prerium, to new account. Clearly, id like to know how to add my old playlists to m...

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Disconnect my Spotify account with Facebook

Hi. I keep trying to cancel my Facebook account but because my Spotify account is linked to it, it reactivates the FB account every time that I sign on. I don't want to have to cancel my Spotify account but I want to deactivate my Facebook. How can I...

Newbie

Hi. I keep trying to cancel my Facebook account but because my Spotify account is linked to it, it reactivates the FB account every time that I sign on. I don't want to have to cancel my Spotify ac...

Stupify

Community Legend

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Please Help...All of my playlists are gone

I'm a premium. I tried to get onto my acct by signing in with my Facebook password on my wife's computer but couldn't. When i logged back into my computer everything was gone and my mobile apps are now saying I have 30 days left on my trial. What's h...

Visitor

I'm a premium. I tried to get onto my acct by signing in with my Facebook password on my wife's computer but couldn't. When i logged back into my computer everything was gone and my mobile apps are n...

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Can't Log Into Spotify

Hey I hope someone can help me with my issue. I've been trying to sign into spotify but it keeps telling me that my password is wrong...When I try to log in from the site it just hangs there saying logging into spotify. I log into spotify using faceb...

Visitor

Hey I hope someone can help me with my issue.   I've been trying to sign into spotify but it keeps telling me that my password is wrong...When I try to log in from the site it just hangs the...

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HELP PASSWORD

Hi, I requested the password for the account (so I use spotify on IPAD) I just do not get, why? Sorry for my English

Casual Listener

Hi, I requested the password for the account (so I use spotify on IPAD) I just do not get, why? Sorry for my English

Talla

Casual Listener

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Just paid for Premium, though I'm linked to a Spotify Partner (Xs4All)

Hi Spotify, I love your music service. And I use it all day! Until a month ago I used Spotify Free then my ISP (XS4ALL, Netherlands) gave me a year free Premium subscription! Awesome! And now, after a month of usage I got an email from PayPal "Receip...

Casual Listener

Hi Spotify,   I love your music service. And I use it all day! Until a month ago I used Spotify Free then my ISP (XS4ALL, Netherlands) gave me a year free Premium subscription! Awesome! An...

David

Spotify Legend

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can-spam compliance

almost a year ago i signed up for spotify thru facebook.. for whatever reason, i did not find spotify to my liking and have discontinued using it. over the last 3 months, i have gotten emails telling me that friends from facebook had started using sp...

Casual Listener

almost a year ago i signed up for spotify thru facebook.. for whatever reason, i did not find spotify to my liking and have discontinued using it. over the last 3 months, i have gotten emails tel...

playlistpro

Roadie

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