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I purchased spotify for my husband who does not have facebook. Now I cant login to my account at all? what should I do?
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Start a topicI purchased spotify for my husband who does not have facebook. Now I cant login to my account at all? what should I do?
Casual Listener
I purchased spotify for my husband who does not have facebook. Now I cant login to my account at all? what should I do?
Sam
Spotify
585 Views
4 replies
0 likes
Hi there, I am in southern Ireland and noticed this morning that my offline content was not downloading to my iOS devices. I then checked my Mac and the same problem. If I click on a playlist to download to my mac it says "The was a problem with the ...
Regular
Hi there, I am in southern Ireland and noticed this morning that my offline content was not downloading to my iOS devices. I then checked my Mac and the same problem. If I click on a playlist to...
IrishStephen
Regular
1733 Views
8 replies
0 likes
Hi, Currently I can only access Spotify free. I am a unlimited subscriber and have not made any recent changes to my account. I just checked all my account details and everything seems to be in order, credit card details etc. Still it says that I am ...
Casual Listener
Hi, Currently I can only access Spotify free. I am a unlimited subscriber and have not made any recent changes to my account. I just checked all my account details and ...
Sam
Spotify
595 Views
4 replies
0 likes
So, I was successful in creating a new Spotify account, with just an email address! (per this post) - yay! The option to have an account on my terms really makes me happier to pay y'all every month. =D Now, I have a question about the mobile app, wit...
Casual Listener
So, I was successful in creating a new Spotify account, with just an email address! (per this post) - yay! The option to have an account on my terms really makes me happier to pay y'all every month. ...
Sam
Spotify
713 Views
1 replies
0 likes
Hi this is the second problem I've had with spotify in three weeks and it's really beginning to piss me right off. Everytime I go to log into spotify it logs me in and then immediately logs me out. I don't have time to click anything. I've tried FOUR...
Regular
Hi this is the second problem I've had with spotify in three weeks and it's really beginning to piss me right off. Everytime I go to log into spotify it logs me in and then immediately log...
meahtenoha
Spotify
2425 Views
11 replies
0 likes
Can someone at Spotify please help me find my playlists! I am dying without them. My account has been turned into a number 125052350 and I don't know why. I need to find all my unpublished and published playlists. My account login is [snip - Mod edit...
Newbie
Can someone at Spotify please help me find my playlists! I am dying without them. My account has been turned into a number 125052350 and I don't know why. I need to find all my unpublished and publis...
Sam
Spotify
361 Views
1 replies
0 likes
I have been charged 2 months in my bank account , but i/m still like a free spotify !!! I'm sick of this help me !!
Casual Listener
I have been charged 2 months in my bank account , but i/m still like a free spotify !!! I'm sick of this help me !!
meahtenoha
Spotify
482 Views
3 replies
0 likes
This has probally been discussed before but for everyone else the problem just got solved by itself. I keep getting error 802 when i try to listen to any song from the album "The Eminem Show" I have Spotify Premium. I tried to re-install spotify, sav...
Newbie
This has probally been discussed before but for everyone else the problem just got solved by itself. I keep getting error 802 when i try to listen to any song from the album "The Eminem Sh...
Peter__
Community Legend
1938 Views
1 replies
0 likes
I just want to make a very clear point - They (anti-piracy ads) do nothing. If I am already trying to use your service, then I am clearly not trying to pirate "everything". All these ads make me want to do is...pirate. I do not mind the occasional ad...
Newbie
I just want to make a very clear point - They (anti-piracy ads) do nothing. If I am already trying to use your service, then I am clearly not trying to pirate "everything". All these ads ...
Mentionable
Newbie
1994 Views
2 replies
0 likes
my boyfriend bought me a £30 spotify gift card for christmas and i was hoping to be able to buy 6 months of premium with it after creditting it to my account - i am a student and have validated my nus card with my log on. however when i redeem my gif...
Casual Listener
my boyfriend bought me a £30 spotify gift card for christmas and i was hoping to be able to buy 6 months of premium with it after creditting it to my account - i am a student and have validated my nu...
Peter__
Community Legend
1134 Views
5 replies
0 likes
Hi, I had have some synch problem on my mobile device while in my test month. An update seemed to have fix the problem, so I ve paid for a month. Finaly I still got this problem. Has I don't want to erase all data and re synch 15 albums every week, I...
Casual Listener
Hi, I had have some synch problem on my mobile device while in my test month. An update seemed to have fix the problem, so I ve paid for a month. Finaly I still got this problem. Has I don't want...
cracksnap
Casual Listener
533 Views
2 replies
0 likes
I have accidentally used my gift card on spotify unlimited, but this won't work on my I-pad. I therefore need to upgrade to spotify premium. Is it possible to upgrade from unlimited to premium when the account is paid for by a gift card? I tried to d...
Casual Listener
I have accidentally used my gift card on spotify unlimited, but this won't work on my I-pad. I therefore need to upgrade to spotify premium. Is it possible to upgrade from unlimited to premium when t...
Liam
Community Legend
619 Views
3 replies
0 likes
Hi there, i am having trouble downloading some new playlists to Offline mode, it keeps stopping on random tracks and a RED CAUTION SYMBOL will appear on the left side of the track and it wont continue to download...i have tried switchng off and on ag...
Casual Listener
Hi there, i am having trouble downloading some new playlists to Offline mode, it keeps stopping on random tracks and a RED CAUTION SYMBOL will appear on the left side of the track and it w...
Liam
Community Legend
1206 Views
5 replies
0 likes
I have bought a lot of song on Spotify, but when I try to buy songs now, a message pops up and says: "We're currently not supporting new download purchases on Spotify." Why can't you buy songs from Spotifty anymore?
Casual Listener
I have bought a lot of song on Spotify, but when I try to buy songs now, a message pops up and says: "We're currently not supporting new download purchases on Spotify." Why can't you buy songs from...
PsyBird
Casual Listener
1340 Views
2 replies
0 likes
Hallo, some days ago I booked the Spotify Option of T-Mobile. I did everything as was told to me my T-Mobile. Among them was cancelling my premium subscription with Spotify. And today is the first day after my regular payment to spotify would have be...
Newbie
Hallo, some days ago I booked the Spotify Option of T-Mobile. I did everything as was told to me my T-Mobile. Among them was cancelling my premium subscription with Spotify. And today is the first ...
Peter__
Community Legend
649 Views
1 replies
0 likes
my spotify account has connected to a friends and i get emails with their name in them from spotify, etc. how do i change this so that its my fb account which spotify is connected to?
Newbie
my spotify account has connected to a friends and i get emails with their name in them from spotify, etc. how do i change this so that its my fb account which spotify is connected to?
viennese
Newbie
1010 Views
2 replies
0 likes
Hi! I Got a 12 month Spotify Premium Gift Card for Christmas, the problem is that I have had spotify premium by my internet company, Telia(see below). I cancelled it by Telia but I think i probably have paid for another mounth or two so its not cance...
Newbie
Hi! I Got a 12 month Spotify Premium Gift Card for Christmas, the problem is that I have had spotify premium by my internet company, Telia(see below). I cancelled it by Telia but I think i...
Peter__
Community Legend
1380 Views
1 replies
0 likes
I just posted on this subject, but couldn't see that my message was online. I accidentally deleted a large playlist called "Everything" and hope to get it back.
Casual Listener
I just posted on this subject, but couldn't see that my message was online. I accidentally deleted a large playlist called "Everything" and hope to get it back.
Peter__
Community Legend
398 Views
1 replies
0 likes
Can anyone tell me how to deactivate Spotify completely?! I can't use it at all! I tried upgrading to premium so I can use it on my phone, but I can't pay for it because I live in the UK and only have US credit cards (which is very stupid by the way)...
Visitor
Can anyone tell me how to deactivate Spotify completely?! I can't use it at all! I tried upgrading to premium so I can use it on my phone, but I can't pay for it because I live in the UK and only hav...
Peter__
Community Legend
1862 Views
1 replies
0 likes
I'm trying to play Finally Moving by Pretty Lights and it won't play on my iPhone 5 or MacBook. On my iPhone, the app just tries to connect and on the MacBook, I get a connection error 802. I noticed other tracks by Pretty Lights do the same thing bu...
Newbie
I'm trying to play Finally Moving by Pretty Lights and it won't play on my iPhone 5 or MacBook. On my iPhone, the app just tries to connect and on the MacBook, I get a connection error 802. &nb...
Peter__
Community Legend
395 Views
1 replies
0 likes