Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Push payment for new credit card

I have just updated my credit card connected to Spotify and my latest payments have been stopped. How can I push the payment so I recieve my premium account again?

Newbie

I have just updated my credit card connected to Spotify and my latest payments have been stopped.  How can I push the payment so I recieve my premium account again?

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

Facebook, No Other Way?

I just wanted to upgrade my account to Unlimited when i was asked to give my facebook password. I made my account before it was possible to bypass fb. Since i don't want to mix my fb account with any money related services (hello schufa), i ask you: ...

Visitor

I just wanted to upgrade my account to Unlimited when i was asked to give my facebook password. I made my account before it was possible to bypass fb. Since i don't want to mix my fb account with a...

meahtenoha

Spotify

334 Views

2 replies

0 likes

  • 334 Views
  • 2 replies
  • 0 likes

removing album from playlist

how does one remove a certain album, or certain track from a playlist ?

Regular

how does one remove a certain album, or certain track from a playlist ?

690 Views

0 replies

0 likes

  • 690 Views
  • 0 replies
  • 0 likes

MULTIPLE ACCTS???

HI EVERYONE...IS IT POSSIBLE TO RUN 2 DIFF ACCTS FROM 1 SPOTIFY FREE ACCT?? AS IN HAVING A MAIN ACCT AND A MINI ACCT BUT RUNNING FROM THE SAME SPOTIFY FREE ACCT?? BROTHER IS DRIVING ME FREAKIN NUTZ USIN MINE ALL THE TIME!!!!!!!!!! GRRRRRRRRRR...TYSM

Casual Listener

HI EVERYONE...IS IT POSSIBLE TO RUN 2 DIFF ACCTS FROM 1 SPOTIFY FREE ACCT?? AS IN HAVING A MAIN ACCT AND A MINI ACCT BUT RUNNING FROM THE SAME SPOTIFY FREE ACCT?? BROTHER IS DRIVING ME FREAKIN NUTZ U...

meahtenoha

Spotify

1213 Views

5 replies

0 likes

  • 1213 Views
  • 5 replies
  • 0 likes

Spotify - The Opposite thread

Spotify is the best music streaming provider in the world, you can not believe that? - I will give you some examples maybe you have also some examples:* every update is well-thought-out, the dev team analyze everything, they have also a big ear for c...

Music Fan

Spotify is the best music streaming provider in the world, you can not believe that? - I will give you some examples maybe you have also some examples: * every update is well-thought-out, the dev ...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Music is paused frequently

When I'm playing a track the music stops approximately once per minute and I have to rewind to start it again. I'm sure noone is logged in on my account and I have re-installed Spotify several times but nothing seems to work. Could anyone please help...

Newbie

When I'm playing a track the music stops approximately once per minute and I have to rewind to start it again. I'm sure noone is logged in on my account and I have re-installed Spotify several times ...

ruk

Casual Listener

486 Views

2 replies

1 likes

  • 486 Views
  • 2 replies
  • 1 likes

Premium subscription paid 3 weeks ago still no access

I paid for premium access and 3 weeks later still have no premium access. Missed my birthday playlist yesterday ! Despite many mails to cust service no result yet. What do I do ???

Newbie

I paid for premium access and 3 weeks later still have no premium access. Missed my birthday playlist yesterday ! Despite many mails to cust service no result yet. What do I do ???

user-removed

Not applicable

449 Views

2 replies

0 likes

  • 449 Views
  • 2 replies
  • 0 likes

Solved!! Premium pricing in Australia

$2 more a month that the US when our dollar is essentially at parity is ridiculous. There may well be some international business related taxes or otherwise contributing to the pricing differences per country, but some explanation would be appreciate...

Newbie

$2 more a month that the US when our dollar is essentially at parity is ridiculous. There may well be some international business related taxes or otherwise contributing to the pricing differences pe...

LincM

Newbie

5214 Views

2 replies

1 likes

  • 5214 Views
  • 2 replies
  • 1 likes

Change payment method "This feature is currently unavailable. Please try again later."

Trying to update my payment info and i keep getting "This feature is currently unavailable. Please try again later." Subscription status also has "Sorry, could not get your subscription status at the moment."

Newbie

Trying to update my payment info and i keep getting "This feature is currently unavailable. Please try again later."  Subscription status also has "Sorry, could not get your subscription statu...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

How to create a Spotify Account when currently logging in via Facebook

I am a Spotify Premium user, and since it was not possible until recently, I logged on via Facebook. Now we got the nice option in Germany that this is no longer necessary. But how do I create a spotify username and password when normally logging in ...

Visitor

I am a Spotify Premium user, and since it was not possible until recently, I logged on via Facebook. Now we got the nice option in Germany that this is no longer necessary.   But how do I ...

lindseymontague

Newbie

576 Views

2 replies

0 likes

  • 576 Views
  • 2 replies
  • 0 likes

Premium downgraded while Testphase.

Dear Spotify Team, i purchased spotify premium couple of days ago to use it on my smartphone, desktop-pc and notebook-pc. First it worked flawless. but since today my playlist is not avaiable on my smartphone and the ps app tells me that i have to up...

Visitor

Dear Spotify Team,   i purchased spotify premium couple of days ago to use it on my smartphone, desktop-pc and notebook-pc. First it worked flawless. but since today my playlist is not avaia...

user-removed

Not applicable

465 Views

5 replies

0 likes

  • 465 Views
  • 5 replies
  • 0 likes

closing accout

hi, i would like to close my account ,,,, already tried the .delete but nothing.

Visitor

hi, i would like to close my account ,,,, already tried the .delete but nothing.

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Someone keeps logging in to my account.

Could you please help me? I cannot play any songs because every time I do, a message will appear stating that someone is accessing my account somewhere else. I am also having a problem with my account sync. I have 3 devices to my spotify account: a M...

Casual Listener

Could you please help me? I cannot play any songs because every time I do, a message will appear stating that someone is accessing my account somewhere else. I am also having a problem with my accoun...

XDJacobDX

Casual Listener

493 Views

2 replies

0 likes

  • 493 Views
  • 2 replies
  • 0 likes

premium expired after 2 days???

heytwo days ago i registred an one-month premium subscription, and today it expired (???)i did this using a reedem code, and the premium disappeared after i had agreed to a new licence agreement or something..- how can i get my premium subscription b...

Newbie

hey two days ago i registred an one-month premium subscription, and today it expired (???) i did this using a reedem code, and the premium disappeared after i had agreed to a new licence agreement ...

JRiis

Newbie

383 Views

2 replies

0 likes

  • 383 Views
  • 2 replies
  • 0 likes

IPhone and Windows application doesn't recognize my Premium account

Hi, Just bought premium again, but my windows client nor my iphone app does not recognize it ;( I don't have a facebook account, and therefore it is not connected to my spotify account

Casual Listener

Hi,   Just bought premium again, but my windows client nor my iphone app does not recognize it ;( I don't have a facebook account, and therefore it is not connected to my spotify account 😉

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

Being charged twice per month

I've noticed that since I upgraded to spotify premium, I have been charged twice per month. My bank details were asked of me again I'm assuming and I re-entered them, I was previously using my card but then when it asked for it again when I had upgra...

Casual Listener

I've noticed that since I upgraded to spotify premium, I have been charged twice per month.  My bank details were asked of me again I'm assuming and I re-entered them, I was previously using m...

diddumz91

Casual Listener

520 Views

5 replies

0 likes

  • 520 Views
  • 5 replies
  • 0 likes

Spotify on Android TV

Hi, I may buy a woxter android tv (http://www.woxter.com/es-es/products/view/759/features/features) I want to know what kind of subscription I need. That device runs android, but it is not a mobile device. Thanks in advance

Newbie

Hi, I may buy a woxter android tv (http://www.woxter.com/es-es/products/view/759/features/features) I want to know what kind of subscription I need. That device runs android, but it is not a mobi...

licenced

Community Legend

1477 Views

1 replies

0 likes

  • 1477 Views
  • 1 replies
  • 0 likes

I was Charged Twice after reinstating my Premium

PLEASE HELP! I got charged 2 x for reinstating my premium membership, I want the other charge to be removed! this has caused me BIG HEADACHES with my bank! I have contacted support but with no reply...

Newbie

PLEASE HELP!  I got charged 2 x for reinstating my premium membership, I want the other charge to be removed!  this has caused me BIG HEADACHES with my bank!  I have contacted support ...

user-removed

Not applicable

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Charged twice for Premium membership

I have been charged twice in each of the last two months for my Spotify Premium membership (JWStratton). I noticed it last month but hoped it would only be a one time occurrence...but I don't want this problem to continue. The receipts section on my ...

Casual Listener

I have been charged twice in each of the last two months for my Spotify Premium membership (JWStratton).  I noticed it last month but hoped it would only be a one time occurrence...but I don't w...

Richard

Community Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Payment Problems

Hi my name is Roman and i have a Problem with using Spotify. Iam a Student from Germany who is studiying in Austria which means i had to purchase Spotify Premium last time with an German PayPal Account. So the Problem now is , that after my Premium M...

Newbie

Hi my name is Roman and i have a Problem with using Spotify.   Iam a Student from Germany who is studiying in Austria which means i had to purchase Spotify Premium last time with an German P...

194 Views

0 replies

0 likes

  • 194 Views
  • 0 replies
  • 0 likes