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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

778462 Views

18 replies

29 likes

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  • 18 replies
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Kann Premium Kauf nicht bestätigen

Hallo, ich wollte gerade mein Konto wieder auf Premium machen und komme beim Bestätigen nicht weiter. Ich wähle das Produkt aus und muss danach mein Facebook Password eingeben. Das mache ich auch und ist auf richtig. Danach gelange ich wieder auf die...

Newbie

Hallo, ich wollte gerade mein Konto wieder auf Premium machen und komme beim Bestätigen nicht weiter.   Ich wähle das Produkt aus und muss danach mein Facebook Password eingeben. Das mache i...

399 Views

0 replies

1 likes

  • 399 Views
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  • 1 likes

Search bar is not working

I can't search for music anymore, since my search bar stopped working.I can click on it whatever I want, but it won't do anything and I can't type anything in it.This really sucks, because I NEED more music. Case of life and death! Sorry for my Engli...

Newbie

I can't search for music anymore, since my search bar stopped working. I can click on it whatever I want, but it won't do anything and I can't type anything in it. This really sucks, because I NEED...

679 Views

0 replies

0 likes

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Being charged after turning automatic renewal off!!

As soon as I signed up for my free trial it informed me that it would automatically renew at the end of the month unless I shut that feature off. IMMEDAIATELY I turned off my automatical renewing, it even asked me to confirm that's what I wanted to d...

Newbie

As soon as I signed up for my free trial it informed me that it would automatically renew at the end of the month unless I shut that feature off. IMMEDAIATELY I turned off my automatical renewing, it...

meahtenoha

Spotify

1397 Views

1 replies

0 likes

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Premium Account doesn't work for more than one listener at a time...

Whenever my daughter and i listen offline to our playlists at the same time, one of us get cut off, stating there are too many users on account...we have changed our password to no avail...installed latest desktop version, deleted and reinstalled on ...

Casual Listener

Whenever my daughter and i listen offline to our playlists at the same time, one of us get cut off, stating there are too many users on account...we have changed our password to no avail...installed ...

Peter__

Community Legend

337 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Using my German Spotify Account in Argentina

I have a German Spotify Premium account and I'll be moving to Argentina for a couple of months. Since I know that Spotify is not available in Argentina, will I be able to listen to music through Spotify with my PC and my Smartphone? Thank You! A.

Casual Listener

I have a German Spotify Premium account and I'll be moving to Argentina for a couple of months. Since I know that Spotify is not available in Argentina, will I be able to listen to music through Spot...

toniocartonio

Casual Listener

867 Views

2 replies

0 likes

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  • 2 replies
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My Premium not working on my Iphone

Please can my account be checked, as on my Iphone, it states I am on a trial but I have paid for Premium!!! Thanks

Newbie

Please can my account be checked, as on my Iphone, it states I am on a trial but I have paid for Premium!!! Thanks

Peter__

Community Legend

391 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

All my playlists disappeared

All my playlists disappeared suddenly and I have no idea how to restore them. None of the other post topics seem to fix my problem. Can someone from Spotify please help me fix this? I am a Premium member.

Newbie

All my playlists disappeared suddenly and I have no idea how to restore them.  None of the other post topics seem to fix my problem.  Can someone from Spotify please help me fix this? ...

Sam

Spotify

252 Views

1 replies

0 likes

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  • 1 replies
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Change subscription without re-paying?

Yesterday I recieved a Spotify Premium code (I won it in a contest), and the person who gave it to me said that it would be possible for me to chose between 3 months of Premium or 6 months of Unlimited. However, when I redeemed, there was only "Premi...

Newbie

Yesterday I recieved a Spotify Premium code (I won it in a contest), and the person who gave it to me said that it would be possible for me to chose between 3 months of Premium or 6 months of Unlimit...

Sam

Spotify

262 Views

1 replies

0 likes

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  • 1 replies
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Premium trial not working

I have just signed up for the free 30 day trial of Premium, but when I go to use it, it says that I do not have Premium and can only listen to radio.

Newbie

I have just signed up for the free 30 day trial of Premium, but when I go to use it, it says that I do not have Premium and can only listen to radio.

Sam

Spotify

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
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Audio problems with certain tracks

Hello everyone, I have been listening to this album Pino Daniele – Nero A Metà for a week after which the tracks started playing just for about fifteen/twenty seconds. The actual timeline keeps advancing but the audio disappears. Bizarre. Fortunately...

Newbie

Hello everyone,    I have been listening to this album Pino Daniele – Nero A Metà for a week after which the tracks started playing just for about fifteen/twenty seconds. The actua...

186 Views

0 replies

0 likes

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número de compras erroneo

hola, He comprado hace unas horas 3 temas, y durante el proceso la aplicación se quedó colgada al hacer la primera compra, no respondía la descarga, por lo que tuve que repetir la compra. Como resultado en lugar de 3 canciones se me han cargado 4 com...

Newbie

hola, He comprado hace unas horas 3 temas, y durante el proceso la aplicación se quedó colgada al hacer la primera compra, no respondía la descarga, por lo que tuve que repetir la compra. Como resu...

180 Views

0 replies

0 likes

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Solved!! Unlimited service

Does the Unlimited service stay $4.99 or does it change prices after first purchase?

Newbie

Does the Unlimited service stay $4.99 or does it change prices after first purchase?

Peter__

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
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Solved!! Need Moderator Help: Disconnect from Facebook

Hello - I had to delete my Facebook account and now am unable to use Spotify. Would it be possible for a moderator to manually disconnect my Facebook from my Spotify account? It was created after the integration period so I'm not able to do it myself...

Casual Listener

Hello -   I had to delete my Facebook account and now am unable to use Spotify. Would it be possible for a moderator to manually disconnect my Facebook from my Spotify account? It was create...

Peter__

Community Legend

558 Views

3 replies

0 likes

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  • 3 replies
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purchased song don't show up in download

So i purchased a 30-song-bundle the other day. and started downloading just fine. but now whenever i download a song it is not going onto the download section of my spotify. However, it is still downloaded onto my computer and then shown in spotify a...

Newbie

So i purchased a 30-song-bundle the other day. and started downloading just fine. but now whenever i download a song it is not going onto the download section of my spotify. However, it is still down...

311 Views

0 replies

1 likes

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Solved!! Recover my playlist for my weddingparty pleassssse

Dear Spotify, I have been working weeks on my playlist for my wedding party and accidentally deleted it. Can you please recover it for me ? It was called 'trouw' thank you very much!!!!!!!!!!!!!!!

Casual Listener

Dear Spotify,   I have been working weeks on my playlist for my wedding party and accidentally deleted it.  Can you please recover it for me ?  It was called 'trouw'   tha...

vdmwillie

Casual Listener

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
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Removing songs from playlist

I would like to remove a song from a playlist I created but the delete option is not active because the song is not in my library, I took it from a friend's playlist. How do I get this song out of my playlist?

Newbie

I would like to remove a song from a playlist I created but the delete option is not active because the song is not in my library, I took it from a friend's playlist. How do I get this song out of my...

meahtenoha

Spotify

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Playlist disappeared

Hi! I just realized that one of my main playlists is gone. Not sure how it happened. It's called "Pandora July". Can someone on staff please restore it? Thanks!

Visitor

Hi! I just realized that one of my main playlists is gone. Not sure how it happened. It's called "Pandora July". Can someone on staff please restore it? Thanks!

229 Views

0 replies

0 likes

  • 229 Views
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Can't listen to songs my friends are listening to!

Hello! I'm wondering how come i can't listen to for example Avicii – Last Dance - Radio Edit when my friends can? Is it something wrong with my account or how is this possible?

Regular

Hello!   I'm wondering how come i can't listen to for example Avicii – Last Dance - Radio Edit when my friends can? Is it something wrong with my account or how is this possible?

nabrian84

Casual Listener

3027 Views

8 replies

0 likes

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  • 8 replies
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Playlist are gone

I accidentally started a new account it got linked to my Facebook now I'm trying to find a way to get my account back the one with all my music I went from thousands of songs what can I do this situation is driving me crazy please help im losing it I...

Casual Listener

I accidentally started a new account it got linked to my Facebook now I'm trying to find a way to get my account back the one with all my music I went from thousands of songs what can I do this situa...

Richard

Community Legend

545 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! All e-cards say "Happy Christmas", I want to say "Happy Birthday"

Just because it's Christmas soon, doesn't mean nobody has a birthday! Any workaround available?

Casual Listener

Just because it's Christmas soon, doesn't mean nobody has a birthday! Any workaround available?

mkz

Casual Listener

491 Views

2 replies

0 likes

  • 491 Views
  • 2 replies
  • 0 likes