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Charged $27 for ????, almost overdrew my bank account

I've already sent a contact form, but I thought I would put it here too, just in case. This morning I was greeted by a nearly overdrawn bank account due to a $27 charge from Spotify, in addition to my monthly $9.99 fee. I have no clue what the charge...

Newbie

I've already sent a contact form, but I thought I would put it here too, just in case. This morning I was greeted by a nearly overdrawn bank account due to a $27 charge from Spotify, in addition to m...

Sam

Spotify

516 Views

2 replies

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Issues with timelimit.

I saw this problem on other parts of the forum, but no one really was like mine. I've had spotify for nearly 3-4 years now, i can only listen to spotify about 2 hours a week which i find pretty odd. My sister got spotify about a month before me, then...

Casual Listener

I saw this problem on other parts of the forum, but no one really was like mine. I've had spotify for nearly 3-4 years now, i can only listen to spotify about 2 hours a week which i find pretty odd...

Sam

Spotify

573 Views

4 replies

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Account Hacked!

Well, it is interesting to note that by calling my subject "Account Hacked!" - about 10 different subjects all came up with the same concept. Ugh. My Premium Account has been hacked. I have left 4 "messages" on the support web form with only one auto...

Casual Listener

Well, it is interesting to note that by calling my subject "Account Hacked!" - about 10 different subjects all came up with the same concept.  Ugh.   My Premium Account has been hacked....

Sam

Spotify

1708 Views

14 replies

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spotify playing music on it's own or account hacked?

i'll start from the beginning: i closed my pc, left home to visit my grandparents. then suddenly i get messages on facebook and last.fm that i've played savant and hallucinogen. not possible since my pc is 600kilometers away from me. alright, i panic...

Regular

i'll start from the beginning: i closed my pc, left home to visit my grandparents. then suddenly i get messages on facebook and last.fm that i've played savant and hallucinogen. not possible since my...

Sam

Spotify

344 Views

1 replies

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Re: Someone else using your account? Post here.

please log me out of all my accounts. i have reset my password a few times but still can't log in.

Casual Listener

please log me out of all my accounts. i have reset my password a few times but still can't log in.

Sam

Spotify

318 Views

1 replies

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gift card info

Question: If I purchase a gift card, can I be sure that card will be sent to me to print off and give the hard copy to the recipient? The form asks me to list the recipient and his email address, and I'm concerned that the card will be sent to him an...

Newbie

Question:  If I purchase a gift card, can I be sure that card will be sent to me to print off and give the hard copy to the recipient?  The form asks me to list the recipient and his email ...

kcroy

Regular

359 Views

1 replies

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Facebook and Spotify

I've deleted a FB account and now I can't use my Spotify account anymore.. It's an option to create a new account but here's the question: is it possible to copy the (paid for) services from one account to another account- one that is not connected t...

Casual Listener

I've deleted a FB account and now I can't use my Spotify account anymore.. It's an option to create a new account but here's the question: is it possible to copy the (paid for) services fro...

Peter__

Community Legend

386 Views

1 replies

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Need help!

Someone else is logged into my spotify on their cell phone and has my account linked with their Facebook. Can't seem to figure this out.

Newbie

Someone else is logged into my spotify on their cell phone and has my account linked with their Facebook. Can't seem to figure this out.

Peter__

Community Legend

295 Views

1 replies

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STAFF PLEASE HELP

Hi so I just received an online giftcard from my stepmom and i went to redeem it and at the confirmation page I accidently hit a wrong number causing my phone number to be wrong and press send. I didnt relieze what happend until after the fact. I tri...

Newbie

Hi so I just received an online giftcard from my stepmom and i went to redeem it and at the confirmation page I accidently hit a wrong number causing my phone number to be wrong and press send. I did...

Peter__

Community Legend

323 Views

1 replies

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Upgrade Is NOT working

I upgraded to Spotify premium on Friday, it is now Sunday and it still not allowing me to do anything. Every time I try do listen to music I can only listen to free radio without being a premium member. I AM A PREMIUM MEMBER. I do not want to cancel,...

Newbie

I upgraded to Spotify premium on Friday, it is now Sunday and it still not allowing me to do anything. Every time I try do listen to music I can only listen to free radio without being a premium memb...

Peter__

Community Legend

356 Views

1 replies

0 likes

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Charged for a annual subscription instead of monthly

I have just received a Paypal bill for £119.88 GBP, which is your ANNUAL premium subscription cost despite having ONLY EVER been on a monthly plan and my account currently shows that I am on a monthly plan. I want the money refunded within 24 hours o...

Newbie

I have just received a Paypal bill for £119.88 GBP, which is your ANNUAL premium subscription cost despite having ONLY EVER been on a monthly plan and my account currently shows that I am on a m...

Peter__

Community Legend

512 Views

1 replies

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Transfer premium account and playist to new one

I cancelled my facebook account last week and found out that spotify is instrinsicly linked to it. I created a new account and I wanted to know how to move all my playists and premnium membership to the new account. Please assist. Thanks, Josh

Visitor

I cancelled my facebook account last week and found out that spotify is instrinsicly linked to it.  I created a new account and I wanted to know how to move all my playists and premnium membersh...

Peter__

Community Legend

443 Views

1 replies

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Non-Facebook account

Hello, I was wondering if anyone knows if it is possible to transfer the premium service to a non-facebook account?

Newbie

Hello,   I was wondering if anyone knows if it is possible to transfer the premium service to a non-facebook account?

Peter__

Community Legend

357 Views

1 replies

0 likes

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Can't log into my account!

I'm having some troubles logging into my account. The one i'm logged into now, isn't the one i'm normally using. The problem is that, i have no idea what my username is! When i try to recover by typing my email address, it says it's connected to face...

Visitor

I'm having some troubles logging into my account. The one i'm logged into now, isn't the one i'm normally using.   The problem is that, i have no idea what my username is! When i try to reco...

Peter__

Community Legend

420 Views

1 replies

0 likes

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NUS Annual Premium Subscription

Hi there, I just purchased my first month of Spotify Premium at the NUS discounted price of £4.99 a month. I wanted to change my payments to annual, and on my subscriptions page it says that this will cost £119.88. Seeing as I get the discounted pric...

Visitor

Hi there,   I just purchased my first month of Spotify Premium at the NUS discounted price of £4.99 a month.  I wanted to change my payments to annual, and on my subscriptions page it s...

392 Views

0 replies

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Cannot Login on Computer or iOS

I tried installing Spotify on new iOS device. App kept trying to connect me through Facebook. When I refused to connect, login process restarted with prompt that my login credentials were incorrect. Logged into Spotify website to update password. Tha...

Newbie

I tried installing Spotify on new iOS device. App kept trying to connect me through Facebook. When I refused to connect, login process restarted with prompt that my login credentials were incorrect. ...

212 Views

0 replies

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Solved!! Accidentally deleted playlists

Hi!I just recently managed to delete the two playlists that I listen to the most, one of which contains nearly 3000 songs. They are called "nu nu nu" and "alles gut". Is it possible to get them back...?! Thanks! Emelie

Casual Listener

Hi! I just recently managed to delete the two playlists that I listen to the most, one of which contains nearly 3000 songs. They are called "nu nu nu" and "alles gut". Is it possible to get them b...

ep12345

Casual Listener

761 Views

3 replies

0 likes

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More on the duplicate acc issue..

I'm lifting this topic again since there is no response when I tried with the contact form. The thing is that I can't login to my premium account (popjompa) after some merge with facebook, I can access it on this site and it is still a premium accoun...

Casual Listener

I'm lifting this topic again since there is no response when I tried with the contact form.  The thing is that I can't login to my premium account (popjompa) after some merge with facebook, I c...

Dicla

Newbie

824 Views

8 replies

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Where do you submit errors?

Hello. I'm new to Spotify so excuse me for this newbie question; As is expected with a massive database such as Spotify's their DB contains a lot of errors and faulty links between completely different artist with the same name. The good news of cour...

Visitor

Hello.   I'm new to Spotify so excuse me for this newbie question;   As is expected with a massive database such as Spotify's their DB contains a lot of errors and faulty links betw...

Peter__

Community Legend

522 Views

1 replies

0 likes

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Just signed up for the 30 free trial and now I can't change my payment method

Hello all, I'm sure I'm not the first one to have this issue. I have tried searching the boards for the answer but I haven't found an answer. I signed up for the free 30 day trial after the 48 hour trial. I was told I would not get charged for this a...

Newbie

Hello all, I'm sure I'm not the first one to have this issue. I have tried searching the boards for the answer but I haven't found an answer.   I signed up for the free 30 day trial after th...

Peter__

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes