Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

CANNOT CONNECT TO MY FACEBOOK ACCOUNT

I just got Spotyfy Premium and it doesn't connect to my facebook account. In the computer it insists that username or I can't use my mobile aplication. What can I do?

Newbie

I just got Spotyfy Premium and it doesn't connect to my facebook account. In the computer it insists that username or I can't use my mobile aplication. What can I do? 

Sam

Spotify

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Logged in on another laptop, now stuck with her library!!

Hi everybody! Lately I logged in on my flatmate's laptop. Now, when I log in, first her account name appears at the upper right corner, and only after a split-second my own account name appears. When I go to 'account information' I can see all her in...

Visitor

Hi everybody!   Lately I logged in on my flatmate's laptop. Now, when I log in, first her account name appears at the upper right corner, and only after a split-second my own account name ap...

Sam

Spotify

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Cannot cancel account

I have just canceled my account for the 3rd time. Every time I cancel I find a month later I am still geting charged. I log in to Spotify and it appears as though my acount is still active. What does it take to cancel a subscription? The only solutio...

Newbie

I have just canceled my account for the 3rd time. Every time I cancel I find a month later I am still geting charged. I log in to Spotify and it appears as though my acount is still active. What does...

Sam

Spotify

793 Views

6 replies

0 likes

  • 793 Views
  • 6 replies
  • 0 likes

top titel

hi, ich bin neuer user und würde gerne wissen wo ich meine eigenen top titel und künstler sehen kann?!

Newbie

hi, ich bin neuer user und würde gerne wissen wo ich meine eigenen top titel und künstler sehen kann?! 🙂

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Solved!! Can't pay premium

Hi everybody , all is in the title , each time i try to pay my card get refused. I read everithing about this problem and my card meet all requirements to be used on this website... Could somebody help me please (oh and i'm french so forgive me for t...

Casual Listener

Hi everybody , all is in the title , each time i try to pay my card get refused.   I read everithing about this problem and my card meet all requirements to be used on this website... &nbs...

user-removed

Not applicable

1108 Views

5 replies

0 likes

  • 1108 Views
  • 5 replies
  • 0 likes

Premium account hacked!

My account has been hacked, when i play a song on my list after few second it says "Spotify has been paused because it has been used somewhere else" And none else got my password but in some way they have also changed the password so i cant logout be...

Newbie

My account has been hacked, when i play a song on my list after few second it says "Spotify has been paused because it has been used somewhere else"  And none else got my password but in some wa...

David

Spotify Legend

635 Views

3 replies

0 likes

  • 635 Views
  • 3 replies
  • 0 likes

Sweden: Avsluta Telia abonnemang men behålla spotify?

Hur går man till väga? Har redan begärt slutfaktura hos telia och dom säger att jag ska fixa faktureringsfrågan på spotifys hemsida men hemsidan refererar bara till telias kundservice. Hittar inget sätt på hemsidan att ändra på fakturerings sättet. T...

Newbie

Hur går man till väga? Har redan begärt slutfaktura hos telia och dom säger att jag ska fixa faktureringsfrågan på spotifys hemsida men hemsidan refererar bara till telias kundservice. Hittar inget...

1898 Views

0 replies

0 likes

  • 1898 Views
  • 0 replies
  • 0 likes

Can't upgrade, can't delete, can't login...

Hi there, So i seem to be caught in a weird spotify wormhole. I made an account that is linked to my facebook when I was studying abroad in France a few months ago. Because of this my spotify account shows I'm in France. Since coming back to the US I...

Newbie

Hi there,   So i seem to be caught in a weird spotify wormhole. I made an account that is linked to my facebook when I was studying abroad in France a few months ago. Because of this my spot...

Rocio

Spotify Legend

718 Views

3 replies

0 likes

  • 718 Views
  • 3 replies
  • 0 likes

Music purchase LOST

On 30/08/2012 I bought 10 downloads. I have only used 7. Gone 3. Request a replacement. Thanks

Casual Listener

On 30/08/2012 I bought 10 downloads. I have only used 7. Gone 3. Request a replacement. Thanks

Sam

Spotify

443 Views

3 replies

0 likes

  • 443 Views
  • 3 replies
  • 0 likes

Managed to delete my new Playlist. A swif7 s0und

Managed to delete my new Playlist. >> A swif7 s0und <

Casual Listener

Managed to delete my new Playlist.  >> A swif7 s0und << around 15.00 can you guys restore it for me? 🙂 Yours R.P

Remip1

Casual Listener

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

Changing Album Covers?

When I brought my music over from Itunes, a few of my album covers were changed.It is actually really bothering me...Is there any way I change change the cover back to the correct one?

Casual Listener

When I brought my music over from Itunes, a few of my album covers were changed. It is actually really bothering me... Is there any way I change change the cover back to the correct one?

machojailers

Newbie

2008 Views

2 replies

3 likes

  • 2008 Views
  • 2 replies
  • 3 likes

Tried canceling my account all week. Didnt work

Ive been trying to cancel my free trial all week and it didn't work. So I'm out 10 dollars now and I don't know what to do about it.

Newbie

Ive been trying to cancel my free trial all week and it didn't work. So I'm out 10 dollars now and I don't know what to do about it.

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

Solved!! Upgraded to Premium...still interruption by adverts

Hello,I have upgraded my account to Premiun ... I want to test it for 30 days.The registration went through and the credit card was accepted. What do I need to do next in order to listen to music only? Cheers,Cyrun

Newbie

Hello, I have upgraded my account to Premiun ... I want to test it for 30 days. The registration went through and the credit card was accepted.   What do I need to do next in order to listen...

postlipsteve

Casual Listener

1515 Views

9 replies

0 likes

  • 1515 Views
  • 9 replies
  • 0 likes

Want to delete Facebook

I PAY for Spotify and feel it is a fantastic service. Facebook is free however and easily hacked and full of advertisements and stupid juvenile applications and 'games'. Why do you force me against my will to have facebook?????

Casual Listener

I PAY for Spotify and feel it is a fantastic service. Facebook is free however and easily hacked and full of advertisements and stupid juvenile applications and 'games'. Why do you force me against m...

Stupify

Community Legend

639 Views

4 replies

0 likes

  • 639 Views
  • 4 replies
  • 0 likes

What happens to my Spotify Free status if I downgrade from Spotify Premium?

I have a Spotify Free account, which as I understand is the same as Open, but there aren't any limits to how much music I can listen to. (At least none that I've ran into over a year of listening). I'm thinking about upgrading to Spotify Premium, and...

Newbie

I have a Spotify Free account, which as I understand is the same as Open, but there aren't any limits to how much music I can listen to. (At least none that I've ran into over a year of listening). I...

Stupify

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

i did all that stuff to regain my premium status and playlists back, but it doesn't work

where the hell can i get a refund for the premium access? i'm not paying this to get some ridiculous error and then a snippy, copy paste answer when i post that in a support forum, just to find out it doesn't work again.

Casual Listener

where the hell can i get a refund for the premium access? i'm not paying this to get some ridiculous error and then a snippy, copy paste answer when i post that in a support forum, just to find out i...

219 Views

0 replies

0 likes

  • 219 Views
  • 0 replies
  • 0 likes

Can't access my premium content

Im a premium subscriber and I logged out and then logged back in but now I'm told I can't access my playlist because its for premium subscribers only. Any suggestions?

Newbie

Im a premium subscriber and I logged out and then logged back in but now I'm told I can't access my playlist because its for premium subscribers only. Any suggestions?

meahtenoha

Spotify

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Spotify Premium not working on iPad

I absolutely LOVE this service and have told MANY people about how great it is, but I have been unable to search or even PLAY songs on my IPad or android phone for at least a week. I am paying for the premium subscription and am now debating cancelin...

Newbie

I absolutely LOVE this service and have told MANY people about how great it is, but I have been unable to search or even PLAY songs on my IPad or android phone for at  least a week. I am paying ...

712 Views

0 replies

2 likes

  • 712 Views
  • 0 replies
  • 2 likes

Had spotify premium and its just disappeared

So, Ive had spotify premium since last year, had no problems what so ever till now... I open it up on my phone and it goes you need to be premium.. Then i go on my laptop to figure out why and its just put me on free again? So i decide to pay premium...

Casual Listener

So, Ive had spotify premium since last year, had no problems what so ever till now... I open it up on my phone and it goes you need to be premium.. Then i go on my laptop to figure out why and its ju...

meahtenoha

Spotify

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Solved!! My purchased MP3s do not appear in Downloads or in my C-drive

Hi I paied for 15 MP3s, purchase went well and money has been withdrawn but there is not a single file in my downloads library. The files are not anywhere on my computer either! What is happening? How do I get to them?

Casual Listener

Hi   I paied for 15 MP3s, purchase went well and money has been withdrawn but there is not a single file in my downloads library. The files are not anywhere on my computer either! What is ha...

ftaj

Casual Listener

716 Views

2 replies

0 likes

  • 716 Views
  • 2 replies
  • 0 likes