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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

780526 Views

18 replies

29 likes

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  • 18 replies
  • 29 likes

Solved!! E-card - No code or mail

Hi! I purchased an e-card for my daughter 2 days ago and I never got any code or confirmation mail, neither did she recieve any code or mail. But my credit card was charged. I contacted support but still, My issue isn't solved. In my opinion that is ...

Casual Listener

Hi!   I purchased an e-card for my daughter 2 days ago and I never got any code or confirmation mail, neither did she recieve any code or mail. But my credit card was charged.   I c...

user-removed

Not applicable

2812 Views

18 replies

0 likes

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  • 18 replies
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Can't play any online music!

Bizarrely today I can log on to spotify, play my offline tracks, but am absolutely unable to search or play any music online! I have a premium account and whenever I try to do anything online it just doesn't respond at all, on my iPhone and iMac. Any...

Regular

Bizarrely today I can log on to spotify, play my offline tracks, but am absolutely unable to search or play any music online! I have a premium account and whenever I try to do anything online it just...

JustinTense

Newbie

2805 Views

16 replies

0 likes

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  • 16 replies
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Prepaid code does not work. Please help.

Hi! Not sure if i should speak english or swedish so i'll go with english to be safe. Well, the case is that i buyed one of these prepaid receipt-premium things. I've done it before and it has worked every time. I'm absolutely positively sure that i'...

Newbie

Hi! Not sure if i should speak english or swedish so i'll go with english to be safe. Well, the case is that i buyed one of these prepaid receipt-premium things. I've done it before and it has worked...

Basti2201

Newbie

875 Views

3 replies

0 likes

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  • 3 replies
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Credit card denied repeatedly

So I've tried multiple times to enter my credit card details either through trying to purchase premium or through editing my account, and either way it wont work. I get the message "Declined, please check or change payment details." and sometimes i g...

Casual Listener

  So I've tried multiple times to enter my credit card details either through trying to purchase premium or  through editing my account, and either way it wont work.  I get the m...

justinswillum

Newbie

3360 Views

11 replies

0 likes

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Playing my playlist in a public place

Suppose I subscribe to spotify. Woudl it be possible to play my playists in a public place like my restaurant or cafe, and share my selecction with my customers? Kind regards José

Newbie

Suppose I subscribe to spotify. Woudl it be possible to play my playists in a public place like my restaurant or cafe, and share my selecction with my customers? Kind regards José

heatherkam

Newbie

7186 Views

2 replies

0 likes

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Solved!! Can't log in and am not receiving password reset.

I've been at this for two days. I'm unable to login and am unable to use my password. I've requested a password reset link at least 5 times but have not received the email. Checked my spam folder, it's not there, either. Can someone help, please.Than...

Casual Listener

I've been at this for two days. I'm unable to login and am unable to use my password. I've requested a password reset link at least 5 times but have not received the email. Checked my spam folder, it...

Helo-hot

Newbie

11288 Views

59 replies

1 likes

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  • 59 replies
  • 1 likes

No longer have access to facebook, can't log in but still paying for premium

Hi, I sent an email to spotify support because i couldn't find any solutions here, this was a month ago and they still haven't replied so i am assuming that they don't reply to these messages.Anyhow, this is what i have manged to do.Last year i set u...

Casual Listener

Hi, I sent an email to spotify support because i couldn't find any solutions here, this was a month ago and they still haven't replied so i am assuming that they don't reply to these messages. ...

CrossFittouros

Casual Listener

1928 Views

6 replies

0 likes

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  • 6 replies
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Lost Password - No Password Reset Email

My wife forgot her password to spotify account. She has tried to reset the password several times. When she enters her email or username and click on the reset button, it says "A message has been sent to you by email with instructions on how to reset...

Casual Listener

My wife forgot her password to spotify account.   She has tried to reset the password several times. When she enters her email or username and click on the reset button, it says "A message h...

tornadohunter06

Casual Listener

9226 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Disconnecting from facebook keeps name and photo

I've been having quite an issue. A friend accidentally linked her Facebook account with my Spotify account. When I went on the web player and disconnected it from the preferences and logged out and back in nothing changed. On the top of the player it...

Newbie

I've been having quite an issue. A friend accidentally linked her Facebook account with my Spotify account. When I went on the web player and disconnected it from the preferences and logged out and b...

lillie-beth

Regular

1768 Views

6 replies

1 likes

Account
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  • 6 replies
  • 1 likes

Set a password for your devices

Hi! I've read a abit in this forum and it seems like there are some problems with this function? I've tried to set my device password but I don't get an email with my credentials. Would it be possible that my mail is sent manually? Thanks, Fabian

Casual Listener

Hi!   I've read a abit in this forum and it seems like there are some problems with this function? I've tried to set my device password but I don't get an email with my credentials. Woul...

111237400778

Casual Listener

3178 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Wie kann ich den normalen Premium Account in den Telekom-Account ändern?

Seit dem 04.12. kann ich die Option über die Deutsche Telekom buchen, dann wird das Datenvolumen nicht gemindert, wenn ich unterwegs höre. Ich möchte meine Playlists aber nicht verlieren. Sonst kann ich ja den "normalen" Account löschen... Hat das je...

Newbie

Seit dem 04.12. kann ich die Option über die Deutsche Telekom buchen, dann wird das Datenvolumen nicht gemindert, wenn ich unterwegs höre. Ich möchte meine Playlists aber nicht verlieren. Sonst kann ...

de100671

Newbie

1677 Views

2 replies

6 likes

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  • 2 replies
  • 6 likes

Upgrading to Premium - not working!

I started to use Spotify again. I had Premium for 5 months. I went to my account and tried to upgrade: "You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged 9,99 € on 2013-08-17 unless yo...

Casual Listener

I started to use Spotify again. I had Premium for 5 months. I went to my account and tried to upgrade:    "You have an active Spotify Premium subscription. Your subscription w...

atlantablak

Newbie

1076 Views

15 replies

1 likes

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  • 15 replies
  • 1 likes

Reedem Code/pin invalid

On friday I bought a Spotify reedem code card for 100kronors here in Norway on a store called Meny, they are obviously selling spotify stuff because they are selling gift card ect. When I got home I was really happy because I had this gift card and c...

Casual Listener

On friday I bought a Spotify reedem code card for 100kronors here in Norway on a store called Meny, they are obviously selling spotify stuff because they are selling gift card ect. When I got home I ...

sdf45

Newbie

1816 Views

1 replies

5 likes

  • 1816 Views
  • 1 replies
  • 5 likes

Friends aren't receiving my messages

Hi, I've been sending music to my friends the last couple of days from different devices but it turned out that they didn't receive anything. I don't think this has anything to do with the desktop update, since I'm not able to send music from my Andr...

Regular

Hi,    I've been sending music to my friends the last couple of days from different devices but it turned out that they didn't receive anything. I don't think this has anything to do wi...

dwejikalbi

Newbie

1175 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Redeem Code Hasn't Worked.

Hello, I have just entered a redeem code I have purchased via a physical gift card. I entered the code and chose 1 month Premium. It sent me to a page and said I had upgraded and had Premium for 1 month. However, I went to my Spotify libray and it ap...

Casual Listener

Hello, I have just entered a redeem code I have purchased via a physical gift card. I entered the code and chose 1 month Premium. It sent me to a page and said I had upgraded and had Premium for 1 mo...

dd9

Newbie

13329 Views

33 replies

1 likes

  • 13329 Views
  • 33 replies
  • 1 likes

Spotify Contact Information

Hi,I need billing support phone number for Spotify. I'm not interested in contact forms. I want a phone number.

Music Fan

Hi, I need billing support phone number for Spotify. I'm not interested in contact forms. I want a phone number.

SexyNani69

Music Fan

8421 Views

25 replies

2 likes

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  • 25 replies
  • 2 likes

Solved!! Link 2 Accounts

I have a Spotify Premium account and I have a spotify Facebook account. Can I merge the two accounts?

Newbie

I have a Spotify Premium account and I have a spotify Facebook account.  Can I merge the two accounts?

Sophie_pudd

Newbie

4032 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Syncing issues

Hello, I could sync 2 playlists, about 60 tracks, and then I got a message "Sync offline error. Downloading of offline tracks failed. Maybe the disk is full?" What should I do? Teemu

Regular

Hello,   I could sync 2 playlists, about 60 tracks, and then I got a message "Sync offline error. Downloading of offline tracks failed. Maybe the disk is full?"   What should I do? ...

SustainedNote

Gig Goer

3354 Views

7 replies

0 likes

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  • 7 replies
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Solved!! No me funciona spotify desde el Mac

Me ha estado funcionando el programa fenomenal pero veo en el cabezal de la pantalla "descargar última actualización de spotify" . Total, que digo que si y ya no me funciona. Lo he intentado borrar y volver a instalar el programa y ya no funciona. Qu...

Casual Listener

Me ha estado funcionando el programa fenomenal pero veo en el cabezal de la pantalla "descargar última actualización de spotify" . Total, que digo que si y ya no me funciona. Lo he intentado borrar y...

ignasinuet

Newbie

22346 Views

5 replies

3 likes

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  • 5 replies
  • 3 likes

Solved!! How can I link my spotify premium subscription to my wireless bill?

I want to get spotify premium but I do not want to use a credit card. I would much rather get a monthly bill attached onto my wireless bill because I only use spotify on my phone. Is this possible? If so I would like to know how to do it. I have look...

Casual Listener

I want to get spotify premium but I do not want to use a credit card. I would much rather get a monthly bill attached onto my wireless bill because I only use spotify on my phone. Is this possible? I...

okiejon

Newbie

10961 Views

6 replies

0 likes

Premium
  • 10961 Views
  • 6 replies
  • 0 likes