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Solved!! Can't log in and am not receiving password reset.

I've been at this for two days. I'm unable to login and am unable to use my password. I've requested a password reset link at least 5 times but have not received the email. Checked my spam folder, it's not there, either. Can someone help, please.Than...

Casual Listener

I've been at this for two days. I'm unable to login and am unable to use my password. I've requested a password reset link at least 5 times but have not received the email. Checked my spam folder, it...

Helo-hot

Newbie

12685 Views

59 replies

1 likes

  • 12685 Views
  • 59 replies
  • 1 likes

No longer have access to facebook, can't log in but still paying for premium

Hi, I sent an email to spotify support because i couldn't find any solutions here, this was a month ago and they still haven't replied so i am assuming that they don't reply to these messages.Anyhow, this is what i have manged to do.Last year i set u...

Casual Listener

Hi, I sent an email to spotify support because i couldn't find any solutions here, this was a month ago and they still haven't replied so i am assuming that they don't reply to these messages. ...

CrossFittouros

Casual Listener

2083 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Lost Password - No Password Reset Email

My wife forgot her password to spotify account. She has tried to reset the password several times. When she enters her email or username and click on the reset button, it says "A message has been sent to you by email with instructions on how to reset...

Casual Listener

My wife forgot her password to spotify account.   She has tried to reset the password several times. When she enters her email or username and click on the reset button, it says "A message h...

tornadohunter06

Casual Listener

9408 Views

7 replies

1 likes

  • 9408 Views
  • 7 replies
  • 1 likes

Disconnecting from facebook keeps name and photo

I've been having quite an issue. A friend accidentally linked her Facebook account with my Spotify account. When I went on the web player and disconnected it from the preferences and logged out and back in nothing changed. On the top of the player it...

Newbie

I've been having quite an issue. A friend accidentally linked her Facebook account with my Spotify account. When I went on the web player and disconnected it from the preferences and logged out and b...

lillie-beth

Regular

1962 Views

6 replies

1 likes

Account
  • 1962 Views
  • 6 replies
  • 1 likes

Set a password for your devices

Hi! I've read a abit in this forum and it seems like there are some problems with this function? I've tried to set my device password but I don't get an email with my credentials. Would it be possible that my mail is sent manually? Thanks, Fabian

Casual Listener

Hi!   I've read a abit in this forum and it seems like there are some problems with this function? I've tried to set my device password but I don't get an email with my credentials. Woul...

111237400778

Casual Listener

3437 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Wie kann ich den normalen Premium Account in den Telekom-Account ändern?

Seit dem 04.12. kann ich die Option über die Deutsche Telekom buchen, dann wird das Datenvolumen nicht gemindert, wenn ich unterwegs höre. Ich möchte meine Playlists aber nicht verlieren. Sonst kann ich ja den "normalen" Account löschen... Hat das je...

Newbie

Seit dem 04.12. kann ich die Option über die Deutsche Telekom buchen, dann wird das Datenvolumen nicht gemindert, wenn ich unterwegs höre. Ich möchte meine Playlists aber nicht verlieren. Sonst kann ...

de100671

Newbie

1750 Views

2 replies

6 likes

  • 1750 Views
  • 2 replies
  • 6 likes

Upgrading to Premium - not working!

I started to use Spotify again. I had Premium for 5 months. I went to my account and tried to upgrade: "You have an active Spotify Premium subscription. Your subscription will automatically renew and you will be charged 9,99 € on 2013-08-17 unless yo...

Casual Listener

I started to use Spotify again. I had Premium for 5 months. I went to my account and tried to upgrade:    "You have an active Spotify Premium subscription. Your subscription w...

atlantablak

Newbie

1564 Views

15 replies

1 likes

  • 1564 Views
  • 15 replies
  • 1 likes

Reedem Code/pin invalid

On friday I bought a Spotify reedem code card for 100kronors here in Norway on a store called Meny, they are obviously selling spotify stuff because they are selling gift card ect. When I got home I was really happy because I had this gift card and c...

Casual Listener

On friday I bought a Spotify reedem code card for 100kronors here in Norway on a store called Meny, they are obviously selling spotify stuff because they are selling gift card ect. When I got home I ...

sdf45

Newbie

1871 Views

1 replies

5 likes

  • 1871 Views
  • 1 replies
  • 5 likes

Friends aren't receiving my messages

Hi, I've been sending music to my friends the last couple of days from different devices but it turned out that they didn't receive anything. I don't think this has anything to do with the desktop update, since I'm not able to send music from my Andr...

Regular

Hi,    I've been sending music to my friends the last couple of days from different devices but it turned out that they didn't receive anything. I don't think this has anything to do wi...

dwejikalbi

Newbie

1330 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Redeem Code Hasn't Worked.

Hello, I have just entered a redeem code I have purchased via a physical gift card. I entered the code and chose 1 month Premium. It sent me to a page and said I had upgraded and had Premium for 1 month. However, I went to my Spotify libray and it ap...

Casual Listener

Hello, I have just entered a redeem code I have purchased via a physical gift card. I entered the code and chose 1 month Premium. It sent me to a page and said I had upgraded and had Premium for 1 mo...

dd9

Newbie

14945 Views

33 replies

1 likes

  • 14945 Views
  • 33 replies
  • 1 likes

Spotify Contact Information

Hi,I need billing support phone number for Spotify. I'm not interested in contact forms. I want a phone number.

Music Fan

Hi, I need billing support phone number for Spotify. I'm not interested in contact forms. I want a phone number.

SexyNani69

Music Fan

9586 Views

25 replies

2 likes

  • 9586 Views
  • 25 replies
  • 2 likes

Solved!! Link 2 Accounts

I have a Spotify Premium account and I have a spotify Facebook account. Can I merge the two accounts?

Newbie

I have a Spotify Premium account and I have a spotify Facebook account.  Can I merge the two accounts?

Sophie_pudd

Newbie

4154 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Syncing issues

Hello, I could sync 2 playlists, about 60 tracks, and then I got a message "Sync offline error. Downloading of offline tracks failed. Maybe the disk is full?" What should I do? Teemu

Regular

Hello,   I could sync 2 playlists, about 60 tracks, and then I got a message "Sync offline error. Downloading of offline tracks failed. Maybe the disk is full?"   What should I do? ...

SustainedNote

Gig Goer

3570 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!! No me funciona spotify desde el Mac

Me ha estado funcionando el programa fenomenal pero veo en el cabezal de la pantalla "descargar última actualización de spotify" . Total, que digo que si y ya no me funciona. Lo he intentado borrar y volver a instalar el programa y ya no funciona. Qu...

Casual Listener

Me ha estado funcionando el programa fenomenal pero veo en el cabezal de la pantalla "descargar última actualización de spotify" . Total, que digo que si y ya no me funciona. Lo he intentado borrar y...

ignasinuet

Newbie

22632 Views

5 replies

3 likes

  • 22632 Views
  • 5 replies
  • 3 likes

Solved!! How can I link my spotify premium subscription to my wireless bill?

I want to get spotify premium but I do not want to use a credit card. I would much rather get a monthly bill attached onto my wireless bill because I only use spotify on my phone. Is this possible? If so I would like to know how to do it. I have look...

Casual Listener

I want to get spotify premium but I do not want to use a credit card. I would much rather get a monthly bill attached onto my wireless bill because I only use spotify on my phone. Is this possible? I...

okiejon

Newbie

11341 Views

6 replies

0 likes

Premium
  • 11341 Views
  • 6 replies
  • 0 likes

NUS discount not working.

I'm trying to sign up for premium with my NUS discount however when I put in the number from my card it tells me it is an 'Invalid number'. I've checked the code on screen and on my card match and tried it with and without spaces but it still won't w...

Newbie

I'm trying to sign up for premium with my NUS discount however when I put in the number from my card it tells me it is an 'Invalid number'. I've checked the code on screen and on my card match and tr...

Jason

Spotify Legend

1290 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Dosn't change from free to premium.

Hi! I have had a Spotify free account for some time and now I've bought an Telia mobile phone and I got 6 month of Spotify premium for free. I've got it to work on my phone but the account doesn't change from free to premium on my computer. What is w...

Visitor

Hi! I have had a Spotify free account for some time and now I've bought an Telia mobile phone and I got 6 month of Spotify premium for free. I've got it to work on my phone but the account doesn't ...

Toriix

Newbie

582 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Following users not on Facebook

How can I search for and follow Spotify users that are not on Facebook? Not everyone has a Facebook account. It would be a shame if this is not possible.

Newbie

How can I search for and follow Spotify users that are not on Facebook?  Not everyone has a Facebook account.  It would be a shame if this is not possible. 

redcax

Newbie

11622 Views

10 replies

1 likes

  • 11622 Views
  • 10 replies
  • 1 likes

Solved!! Spotify crashes on launch

Hi Liam, I'm experiencing a similar problem: as soon as I launch Spotify Desktop it crashes. I can not even click anywhwere, it just immediately crashes. I removed spotify from my system and then re-installed it, but with no results. It keeps on cras...

Regular

Hi Liam,    I'm experiencing a similar problem: as soon as I launch Spotify Desktop it crashes.   I can not even click anywhwere, it just immediately crashes. I removed spotify...

SwaggerJules

Casual Listener

1791 Views

15 replies

0 likes

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  • 15 replies
  • 0 likes

Solved!! I've paid for Spotify Premium and I'm not upgraded

I've paid for Spotify Premium and I'm not upgraded about half an hour ago, but I'm still getting commercials and it doesn't work on my phone either. I have tried to log in and out several times and I have even tried to shut the app down. What should ...

Casual Listener

I've paid for Spotify Premium and I'm not upgraded about half an hour ago, but I'm still getting commercials and it doesn't work on my phone either.    I have tried to log in and out se...

littlewags406

Newbie

1713 Views

8 replies

0 likes

  • 1713 Views
  • 8 replies
  • 0 likes