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Solved!! Reset my password via e-mail link and can't login

It has been awhile since I've used spotify and I didn't remember my password so I requested a password reset e-mail. After following the link and picking my new password it automatically logged me in. I wanted to make sure that the password worked so...

Casual Listener

It has been awhile since I've used spotify and I didn't remember my password so I requested a password reset e-mail. After following the link and picking my new password it automatically logged me i...

Jason

Spotify Legend

1372 Views

6 replies

0 likes

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  • 6 replies
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Missing Playlists

Hi all - i have looked into the numerous pages of help for the above, but nothing seems to work. My account was fine yesterday till about 2pm, then it looks like it has duplicated my account. I have lost my premium subscription and ALL playlists. Ple...

Visitor

Hi all - i have looked into the numerous pages of help for the above, but nothing seems to work. My account was fine yesterday till about 2pm, then it looks like it has duplicated my account. I have ...

eleonoratoffolo

Newbie

1770 Views

12 replies

2 likes

  • 1770 Views
  • 12 replies
  • 2 likes

Wrong facebook image and name on profile

If I log out and back in...other name and picture is there.. playlists dont change but was just wondering why. If I do a clean install will I lose all my playlists? I dont log in through facebook and I get a profile picture of one of my friends who d...

Casual Listener

If I log out and back in...other name and picture is there.. playlists dont change but was just wondering why. If I do a clean install will I lose all my playlists? I dont log in through facebook and...

villiamvk

Newbie

2429 Views

10 replies

0 likes

Premium
  • 2429 Views
  • 10 replies
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Spotify has been paused because your account is used somewhere else.

I returned from France today and my account is repeatedly coming up with the above error message. I have chnaged my password but this is not helping at all. Bit of a shame to be paying for something that interrupts your tunes every 30s.... Any help m...

Newbie

I returned from France today and my account is repeatedly coming up with the above error message. I have chnaged my password but this is not helping at all. Bit of a shame to be paying for something ...

origenz

Newbie

1404 Views

4 replies

0 likes

  • 1404 Views
  • 4 replies
  • 0 likes

Adding NUS Discount to my current subscription

Hi i have been using spotify for a while, i was wondering how i add the NUS discount onto my current subscription Cheers

Casual Listener

Hi i have been using spotify for a while, i was wondering how i add the NUS discount onto my current subscription   Cheers

Jellyman

Newbie

3067 Views

5 replies

0 likes

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  • 5 replies
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Free Spotify Premium Question

I was using spotify as I do everyday, and an ad came on in between songs that explained the 30-day free trial of Spotify Premium. Cool! I was really excited to check this out as I would love to listen to music uninterrupted by ads and even play offli...

Newbie

I was using spotify as I do everyday, and an ad came on in between songs that explained the 30-day free trial of Spotify Premium. Cool! I was really excited to check this out as I would love to liste...

TiestvW

Newbie

1136 Views

4 replies

0 likes

  • 1136 Views
  • 4 replies
  • 0 likes

Solved!! moving abroad

hi, I'm currently living in the Netherlands, and I'm considering to sign up for spotify unlimited.The problem is, I'm moving to Germany this summer, and I was wondering if I still would be able to acces and use my account in Gemany. thanks, Erik

Casual Listener

hi,   I'm currently living in the Netherlands, and I'm considering to sign up for spotify unlimited. The problem is, I'm moving to Germany this summer, and I was wondering if I still would be...

njlnlnjlnjln

Casual Listener

1955 Views

7 replies

0 likes

  • 1955 Views
  • 7 replies
  • 0 likes

Slow startup

Spotify uses 3 minutes now to start up... This is crazy... My pc is not that ola... 3 years or something and runns fast (just formatted and reinstalled) Is there any updates soon that makes this faster? My opinion way to much "apps" (not up to user t...

Casual Listener

Spotify uses 3 minutes now to start up... This is crazy... My pc is not that ola... 3 years or something and runns fast (just formatted and reinstalled) Is there any updates soon that makes this...

kdigidy

Newbie

1680 Views

6 replies

2 likes

  • 1680 Views
  • 6 replies
  • 2 likes

I want to cancel my recurring payment

Hello, I was searching for the answer to my question, but could not find it anywhere. At the moment I have PayPal linked to my spotify account. At 07-17 it will charge 9,99 from my PayPal, but I don't want this anymore. Tried to remove the payment me...

Casual Listener

Hello, I was searching for the answer to my question, but could not find it anywhere. At the moment I have PayPal linked to my spotify account. At 07-17 it will charge 9,99 from my PayPal, but I ...

elainestratos

Casual Listener

10505 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Solved!! Premium account through Telia

Hi there! I'm experiencing a few difficulties with my Spotify 'Premium' account through Telia. When I opened my account it worked perfectly with the Premium advantages for a couple of days, but then I couldn't use Spotify on my iPhone and the ads sud...

Visitor

Hi there!   I'm experiencing a few difficulties with my Spotify 'Premium' account through Telia. When I opened my account it worked perfectly with the Premium advantages for a couple of days...

Conny76

Casual Listener

1499 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Deleting music off iPad

Hi can u please let me know if I delete some albums from my iPad due to memory, will it delete from my iPhone and my main computer?ThxDebbi

Newbie

Hi can u please let me know if I delete some albums from my iPad due to memory, will it delete from my iPhone and my main computer? Thx Debbi

Merik

Community Legend

2064 Views

3 replies

0 likes

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  • 3 replies
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Change Spotify login details from Facebook to Email in Germany

Hi guys, As some of you are probably aware, Spotify has recently changed how users can sign up to use Spotify here in Germany. Currently I have registered my account using Facebook as I didnt have a choice before, however now new users can sign up us...

Casual Listener

Hi guys,   As some of you are probably aware, Spotify has recently changed how users can sign up to use Spotify here in Germany. Currently I have registered my account using Facebook as I di...

ewitpogi

Newbie

21333 Views

25 replies

4 likes

  • 21333 Views
  • 25 replies
  • 4 likes

Spotify premium problems renewing

Hello from a while ago, I bought a subscription to Premium, I've been renewed month after month without any problems, until one day I received an email stating that Spotify was not able to renew that subscription. Renewed attempt from subscriptions f...

Regular

Hello from a while ago, I bought a subscription to Premium, I've been renewed month after month without any problems, until one day I received an email stating that Spotify was not able to renew that...

C-macdo

Newbie

2632 Views

15 replies

0 likes

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  • 15 replies
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AGAIN ... TERRIBLE SERVICED

again ...the Spotify Customer Service Department DID NOT READ MY EMAIL ... 1. A SIMPLE TRANSFER OF MY PROFILE TO ANOTHER ONE ... easty right (NO not for spot) 2. Have communicated over 8 emails ...8 ... now how can you not understand TRANSFER MY ACCO...

Visitor

again ...the Spotify Customer Service Department DID NOT READ MY EMAIL ...   1. A SIMPLE TRANSFER OF MY PROFILE TO ANOTHER ONE ... easty right (NO not for spot) 2. Have communicated over 8...

byondthewall

Casual Listener

555 Views

3 replies

0 likes

  • 555 Views
  • 3 replies
  • 0 likes

They steal money from your account spotify.didnt pay

spotify steals your money claims i owe them money.9.99 is missing from my bank card. spotify has aceses to my card.WHERES MY DAM MONEY.OR SERVICE

Newbie

spotify steals your money claims i owe them money.9.99 is missing from my bank card. spotify has aceses to my card.WHERES MY DAM MONEY.OR SERVICE

mkdyer1988

Newbie

1946 Views

15 replies

0 likes

  • 1946 Views
  • 15 replies
  • 0 likes

Cancel Subscription Request

Please tell me how to cancel my subscription??????  

Casual Listener

Please tell me how to cancel my subscription?????? 😞 

rkesk8

Newbie

2867 Views

11 replies

0 likes

  • 2867 Views
  • 11 replies
  • 0 likes

Premium issues

I just upgraded, logged in/out several times, reinstalled and still nothing. What is going on? Help

Regular

I just upgraded, logged in/out several times, reinstalled and still nothing. What is going on? Help

TheMalachai

Newbie

2237 Views

9 replies

0 likes

  • 2237 Views
  • 9 replies
  • 0 likes

Solved!! Unable to add payment method / "Please select a payment provider"

Hi, been using spotify premium/unlimited for many months now and never had this problem. When trying to renew the subscription the following message appears: "Please select a payment provider". However, it doesn't let me do that as usual and the foll...

Casual Listener

Hi, been using spotify premium/unlimited for many months now and never had this problem. When trying to renew the subscription the following message appears: "Please select a payment provider". Howev...

1226496626

Newbie

7144 Views

23 replies

0 likes

  • 7144 Views
  • 23 replies
  • 0 likes