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Moving songs from playlist to library

I have a playlist with a bunch of Lady Gaga songs. How do I get these songs from the playlist into my library?

Newbie

I have a playlist with a bunch of Lady Gaga songs. How do I get these songs from the playlist into my library?

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Missing Tracks from Top Lists on Facebook?

Hello! Some of the tracks and albums from my 'Top Lists' on Facebook have disappeared! For example, my most played track of all time is 'Euphoria' by 'Loreen', but this is has disappeared from my 'All Time' list on Facebook, along with several other ...

Casual Listener

Hello!  Some of the tracks and albums from my 'Top Lists' on Facebook have disappeared!  For example, my most played track of all time is 'Euphoria' by 'Loreen', but this is has disappeared...

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Help !!

upon canceling my 30 day trial it said on the screen that the account would be canceled in 4 days time ! my 30 subscription ends on the 25th may and today is the 23rd ! does this mean im going to have to pay for a months subscription?????? !!!!!!!!!!...

Newbie

upon canceling my 30 day trial it said on the screen that the account would be canceled in 4 days time ! my 30 subscription ends on the 25th may and today is the 23rd ! does this mean im going to hav...

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iPhone -offline playlists capacity

When I try to synchronism the playlists on my iphone I get a warning that there isn't enough capacity for more offline songs. The advice is to either desynchronise playlists or create more free space on my device (said iPhone). I have removed several...

Casual Listener

When I try to synchronism the playlists on my iphone I get a warning that there isn't enough capacity for more offline songs.  The advice is to either desynchronise playlists or create more free...

meshey

Newbie

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1 replies

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Australian Spotify Account

Hi guys Just like to ask if and when the library that is avaialable to Australia will match that of the Uk? I have just changed countries from UK to Aus after having a UK account for 5 years and half of the music on my playlists is missing. If I knew...

Casual Listener

Hi guys   Just like to ask if and when the library that is avaialable to Australia will match that of the Uk? I have just changed countries from UK to Aus after having a UK account for 5 years...

David

Spotify Legend

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3 replies

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Downgrade my account from premium to free

Hi, I need to downgrade my account from premium to free, I cancelled my subscription but I'm still a premium user until 2012-06-03 I need to downgrade so I can set it up with another service, Virgin media UK Thank for a quick reply. Username: benfish...

Newbie

Hi,   I need to downgrade my account from premium to free, I cancelled my subscription but I'm still a premium user until 2012-06-03  I need to downgrade so I can set it up with another s...

user-removed

Not applicable

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Change country to correct one, without payment information.

I was in France for some time but now I'm back to Spain, where i live. However my account says I live in France and won't let mechange my country UNLESS i give out my credit card information. I think that's kind of abusive. Is there any way of changi...

Music Fan

I was in France for some time but now I'm back to Spain, where i live. However my account says I live in France and won't let mechange my country UNLESS i give out my credit card information.  ...

user-removed

Not applicable

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New credit account not recognized

I recently had to cancel a credit card account because the information became compromised. I updated my payment method with the new credit account number on the 16th, and the Premium service was billed to the account. However, I logged on today and S...

Casual Listener

I recently had to cancel a credit card account because the information became compromised. I updated my payment method with the new credit account number on the 16th, and the Premium service was bill...

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Wrong click

Hi, I clicked on the button "pay" but that was a mistake. I was supposed to click on the titel of the song. How can I check if i bought the music that i didn't want?

Newbie

Hi, I clicked on the button "pay" but that was a mistake. I was supposed to click on the titel of the song. How can I check if i bought the music that i didn't want?

Richard

Community Legend

463 Views

1 replies

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Country and Playlists Changeover

I originally subscribed to Spotify when in the UK. Now I am in Australia and so is Spotify! Obviously I now want to change my country in the profile though I see many people are having problems with this. Hopefully this issue regarding credit card in...

Newbie

I originally subscribed to Spotify when in the UK.  Now I am in Australia and so is Spotify!   Obviously I now want to change my country in the profile though I see many people are having...

Stupify

Community Legend

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1 replies

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Trial - Card Declined

Every time I try to put my CC info in for the trial is comes back as declined. I know the card works and have used it online many times. My profile country matches that of the card (USA) although spotify doesnt seem to want to save my zip code (or co...

Regular

Every time I try to put my CC info in for the trial is comes back as declined. I know the card works and have used it online many times. My profile country matches that of the card (USA) although spo...

licenced

Community Legend

2765 Views

12 replies

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Can´t login

I have a Problem, i habe used the free spotify and logged in with my facebook login data.Then I deleted spotify from my pc. Now a month later I installed it again on my pc, but I can´t login now because the country on my facebook account doesnt match...

Newbie

I have a Problem,   i habe used the free spotify and logged in with my facebook login data. Then I deleted spotify from my pc. Now a month later I installed it again on my pc, but I can´t log...

meahtenoha

Spotify

485 Views

1 replies

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i-phone

altho I'm a premium subscriber, my i-phone keeps telling me I can't stream music unless I subscribe to premium. How do I change the settings so I can play the occasional track on my phone

Newbie

altho I'm a premium subscriber, my i-phone keeps telling me I can't stream music unless I subscribe to premium. How do I change the settings so I can play the occasional track on my phone

meahtenoha

Spotify

383 Views

1 replies

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Payment

When I payed I saw that the Payment mail was sent to the wrong email I changed it later but I have already payed but I still have spotify free I would like to decline the order and renew it to the new email I have help i dont now how to decline it

Newbie

When I payed I saw that the Payment mail was sent to the wrong email I changed it later but I have already payed but I still have spotify free I would like to decline the order and renew it to the ne...

Sam

Spotify

336 Views

1 replies

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Limited Playing?

Quite a lot of songs on Spotify have been at 'No Plays Left' for quite a while now. I am a long time Spotify user, having paid for premium for many months. Is there still a limit on tracks per day/week/month?

Casual Listener

Quite a lot of songs on Spotify have been at 'No Plays Left' for quite a while now. I am a long time Spotify user, having paid for premium for many months.   Is there still a limit on tracks p...

romney

Newbie

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5 replies

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Spotify free, No more time!

Hi, I need to ask, my time is up now. But does it come back ( Do i get more free time)??If I don´t get more time, then if i start paying now so i only get to the end of the month or do i get 30 days??

Newbie

Hi,  I need to ask, my time is up now. But does it come back ( Do i get more free time)?? If I don´t get more time, then if i start paying now so i only get to the end of the month or do i get...

user-removed

Not applicable

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1 replies

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Solved!! Account Mashup

Hi I got an offer today to get spotify premium for free. When I tried to activate the free time to my original account it didn't let me. So I created a new account to assign my new premium subscription to. But now it seems that I can't connect to my ...

Casual Listener

Hi   I got an offer today to get spotify premium for free. When I tried to activate the free time to my original account it didn't let me. So I created a new account to assign my new premium...

meahtenoha

Spotify

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7 replies

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Spotify premium

Hey! i purchased one month with spotify premium yesterday and i activated it with my mobile phone, and now i dont have it ?! i paid 99kroners to get it, and then i expect to acctually get the **bleep**ing **bleep**. so please ! answer me fast

Newbie

Hey! i purchased one month with spotify premium yesterday and i activated it with my mobile phone, and now i dont have it ?! i paid 99kroners to get it, and then i expect to acctually get the **bleep...

meahtenoha

Spotify

786 Views

5 replies

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cant change country

Hello there, I recently tried to download spotify on my pc, but, as I happened to have downloaded spotify on my iPad when I was in Switzerland, my current country is set to Switzerland, but I actually live in The Netherlands. Could you please change ...

Newbie

Hello there,   I recently tried to download spotify on my pc, but, as I happened to have downloaded spotify on my iPad when I was in Switzerland, my current country is set to Switzerland, but ...

meahtenoha

Spotify

342 Views

1 replies

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Country and Overboard Problem

I've had spotify for the past two weeks. But now it says that my overboard days are over. I'm not overboard. I live in Puerto Rico and this is the first time I've got problems with the app! It never told me anything that my country wasn't included.

Newbie

I've had spotify for the past two weeks. But now it says that my overboard days are over. I'm not overboard. I live in Puerto Rico and this is the first time I've got problems with the app! It never ...

meahtenoha

Spotify

423 Views

1 replies

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