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Paid for premium but it doesnt seem linked to my account

hi, I purchased premium for my account but it doesnt appear to have reflected onto my client gui, im still getting adverts etc, can an admin please email me and i'l forward my reciept. kind regards, chris masters

Casual Listener

hi,   I purchased premium for my account  but it doesnt appear to have reflected onto my client gui, im still getting adverts etc, can an admin please email me and i'l forward my reciept....

meahtenoha

Spotify

1226 Views

8 replies

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Hi I got charged 2 times when i upgraded to Premium

What should I do? Is there an email where I can contact or what? Thanks in advance.

Newbie

What should I do? Is there an email where I can contact or what?   Thanks in advance.

meahtenoha

Spotify

694 Views

4 replies

0 likes

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Solved!! How to download MP3s (with Premium Account)

Hi,I have a premium account, which is great for offline playlists etc. But I would still like in addition to be able to purchase and download some tracks - e.g. to play offline on a non-spotify client like an iPod or burn to a CD. I realise this isn'...

Casual Listener

Hi, I have a premium account, which is great for offline playlists etc. But I would still like in addition to be able to purchase and download some tracks - e.g. to play offline on a non-spotify cli...

lyndsayg

Casual Listener

1190 Views

1 replies

0 likes

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Spotify wont connect to FaceBook after redeeming code (redeemed code while logged in with FaceBook)

I went to the store and bought a giftcard, because I dont want to connect my Visa to Spotify. Anyways; when i logged in at Spotify in my browser, I choose to log in using FaceBook details, thinking it would go a bit faster. I have'nt connected my Spo...

Newbie

I went to the store and bought a giftcard, because I dont want to connect my Visa to Spotify.  Anyways; when i logged in at Spotify in my browser, I choose to log in using FaceBook details, thi...

Stupify

Community Legend

809 Views

1 replies

0 likes

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You keep charging

I have cancelled my account twice. I am still getting charged for the monthly service. You guys owe me two months of account fees and $35 nsf charge for overdrawing my bank account.

Newbie

I have cancelled my account twice. I am still getting charged for the monthly service. You guys owe me two months of account fees and $35 nsf charge for overdrawing my bank account.

user-removed

Not applicable

470 Views

1 replies

0 likes

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Very Confused - Please Help

I just signed up to Spotify and it's the most confusing thing I've ever seen... I WANTED to sign up for the free account, but somehow I've got a 2 day trial of premium - what use is 2 days, huh?? Anyway, I want to change this to the free account, but...

Visitor

I just signed up to Spotify and it's the most confusing thing I've ever seen...   I WANTED to sign up for the free account, but somehow I've got a 2 day trial of premium - what use is 2 days, ...

user-removed

Not applicable

376 Views

1 replies

0 likes

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Solved!! Spotify premium no longer accepting my card after 2 years

it Was able to sign up originally even though it wasnt a launch country , Spotify happily charging my card since then and now wontIf there is an unofficial workaround please let me know or PM me etc The investment in subs would have bought alot of iT...

Casual Listener

it Was able to sign up originally even though it wasnt a launch country , Spotify happily charging my card since then and now wont If there is an unofficial workaround please let me know or PM me et...

irisheyes

Newbie

2432 Views

14 replies

1 likes

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Cant disconnect spotify from facebook

Nothing happen when I push "disconnect from facebook button" line "failed to social something.." keep coming upannoying!!! Please help me.. my account name are lundaskog

Visitor

Nothing happen when I push "disconnect from facebook button" line "failed to social something.." keep coming up annoying!!!   Please help me.. my account name are lundaskog

572 Views

0 replies

0 likes

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Unlimited account

What exactly are we paying for when we pay for the unlimited account? It says that millions of tracks are available instantly, but it won't let me play anything!!!

Regular

What exactly are we paying for when we pay for the unlimited account? It says that millions of tracks are available instantly, but it won't let me play anything!!!

user-removed

Not applicable

1310 Views

10 replies

0 likes

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  • 10 replies
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Weird calendar icon on all Facebook/Spotify Timeline posts

Hey is anyone else having this weird bug where this calendar icon keeps showing up on all Spotify-related Facebook Timeline posts? I'm seeing it on multiple browsers so I don't think its a plugin gone awry. And the icon is located on Facebook itself ...

Casual Listener

  Hey is anyone else having this weird bug where this calendar icon keeps showing up on all Spotify-related Facebook Timeline posts? I'm seeing it on multiple browsers so I don't think its a pl...

imkevinxu

Casual Listener

1166 Views

5 replies

0 likes

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charged twice since since changing my subscriptipn

i had to change my subswcription from premium to unlimited due to low funds spotify has charged me twice during may once on the 16th may for £4.99 and again on 17th may also for £4.99 using request codes 015925 and 016914 respectively. i am now unabl...

Casual Listener

i had to change my subswcription from premium to unlimited due to low funds   spotify has charged me twice during may once on the 16th may for £4.99 and again on 17th may also for £4.99 using ...

user-removed

Not applicable

926 Views

6 replies

0 likes

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10 hours max?

I have been using spotify in a few months now I think, since it come to Denmark anyways. And now it says I have exceeded my 10 hours weekly limit, and at nowhere I see on spotify.dk something about there should be a limit? When I log out and in I can...

Regular

I have been using spotify in a few months now I think, since it come to Denmark anyways. And now it says I have exceeded my 10 hours weekly limit, and at nowhere I see on spotify.dk something about t...

David

Spotify Legend

3758 Views

1 replies

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I think it is going to take an act of God to get my paid Spotify account cancelled!!!!

I just want to cancel. It's not rocket science. Can someone at Spotify please help and credit back for May?

Newbie

I just want to cancel. It's not rocket science. Can someone at Spotify please help and credit back for May?

David

Spotify Legend

538 Views

1 replies

0 likes

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Unimpressed.

After downloading Spotify last year, I have used regularly since...but will be discontinuing my use as I do not agree with being practically forced to subcribe to a direct debit every 3 minutes and every time I listen to a song five times (who isnt g...

Newbie

After downloading Spotify last year, I have used regularly since...but will be discontinuing my use as I do not agree with being practically forced to subcribe to a direct debit every 3 minutes and e...

darkdj09

Gig Goer

887 Views

4 replies

0 likes

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Issues w/ premium:Wrong user info, cant change password, playlists disappear, songs not playing

Love this service but im havign a number of issues i am trying to resolve. 1. My profile info is compleatly wrong. i have no iodea who's info it is but its not mine. Tried changing my password whihc requires entering my current password, it tells me ...

Casual Listener

Love this service but im havign a number of issues i am trying to resolve.   1.  My profile info is compleatly wrong.  i have no iodea who's info it is but its not mine.  Tried ...

298 Views

0 replies

0 likes

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charged 2 times since I cancelled my subscription

I cancelled my subscription in about middle of March, 2012 (because the android app was a mess), since that I saw a suspicious transaction (#6J7440019P5697008) that said that Spotify charged me again, I didn't paid enough attention to it that time be...

Newbie

I cancelled my subscription in about middle of March, 2012 (because the android app was a mess), since that I saw a suspicious transaction (#6J7440019P5697008) that said that Spotify charged me again...

meahtenoha

Spotify

413 Views

1 replies

0 likes

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Change Credit Card

Hi, I handle all the subscriptions for our company. One of our employees is using our corporate credit card for their personal account. Is there a secure way I can let you know what information I have about the charge so you can let me know the name ...

Newbie

Hi,   I handle all the subscriptions for our company. One of our employees is using our corporate credit card for their personal account. Is there a secure way I can let you know what informat...

meahtenoha

Spotify

843 Views

1 replies

0 likes

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Premium but getting Free

I have been charged the last 6time months for premium and only get the free. Tried to email a spotify moderator and they dodged my question with a reply to something totally opposite of what I asked. I'm getting really annoyed to being charged and ca...

Visitor

I have been charged the last 6time months for premium and only get the free. Tried to email a spotify moderator and they dodged my question with a reply to something totally opposite of what I asked....

261 Views

0 replies

0 likes

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i purcahsed a premium account, and its not working!!!! HELPPPPP!

two days ago i purchased a premium account, the money was taken from my bank, but it still says i need to upgrade, i dont understand this at all, its rediculous!! hellpppp!!!!

Casual Listener

two days ago i purchased a premium account, the money was taken from my bank, but it still says i need to upgrade, i dont understand this at all, its rediculous!! hellpppp!!!!

user-removed

Not applicable

349 Views

1 replies

0 likes

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Spotify Is Unable To Withdraw Funds...

Hi there! Im getting this message "Spotify Is Unable To Withdraw Funds..."Everything is fine with my credit card!, what do i do? Regards Frallan

Casual Listener

Hi there!   Im getting this message "Spotify Is Unable To Withdraw Funds..." Everything is fine with my credit card!, what do i do?   Regards Frallan

franknilsson

Casual Listener

1274 Views

5 replies

0 likes

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